Great location with plenty of seating to relax from the road trip! Clean restrooms and seating area. Drive-thru option is bust with attentive staff that are very nice. Perfect drink mix. Located just off I-5, come by for good drink, rest, and start back on the road refreshed. read more

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Not my favorite Starbucks location in the area. Service slow but nice workers. One worker looked sad in there today, hoping she's getting through whatever. Loud when inside. y experience in drive thru is a bit better but sitting for some time as any Starbucks location has you. read more

Loud but clean, it was surprisingly busy at noon when I was here for about an hour as my second office of the day. I got a tall blonde with cream and it was fine. Bathrooms were clean, parking lot had no litter and really, other than being super busy, no complaints. [Review 20945 overall - 31 in Oregon - 1930 of 2023.] read more

Starbucks - Starbucks, Grants Pass - Coffee & Tea Near Me - Grants Pass, Oregon

Was stopping by from a 14 hr roadtrip to use the restroom , I had already bought 2 drinks along the road but when I stopped here, they wouldn't let me use the restroom unless I purchased something , denying a pregnant customer the restroom is not ok read more

Terribly slow service for clients who come in the store... and no apologies. If someone takes the time to come in and orders a simple drink (drip coffee or iced tea)... don't put them 29th in line behind all the mega remote orders of foo foo fraps and 5000 calorie mochacacacinos. Lame. read more

Jamie was super friendly and helped us do a refund as we accidentally ordered twice. Very fast service, clean location and friendly baristas all around! read more

Starbucks - Coffee & Tea Near Me - Grants Pass, Oregon

Husband wanted to get his free birthday drink, and they wouldn't give it to him. His app wouldn't show it was his birthday but he had his ID, and they refused to honor it. The employee was so rude! It really sucks that there's only one drive thru Starbucks in town and it's got rude employees that are rude to people on their birthday. Not cool! read more

I ordered 2 breakfast sandwiches from here this morning and they were absolutely disgusting. We both took 1 bite and that was enough. 14$ waste read more

COULD NOT MAKE A STAWBARRY SMOTHIE then charged me 5 80 for a poppy coffie L don't think I will ever go agine

I wish I had caught the name of the person working the window today around 10:45am because they were amazing! Plus our drinks were perfect. My only complaint (and it's minor) is the drive thru itself is a little tight, but everything else more than makes up for it. We had such a nice experience, I'd actually go out of my way to go back to this location. read more

Starbucks - Black tea, just how I like it!! - Coffee & Tea Near Me - Grants Pass, Oregon

My experience was similar to Taylor F. Stopped in on my trip through Oregon for mocha and breakfast. i ordered via the mobile app. Drinks and food made as ordered, and tasty. Service was great and place was clean. The store is convenient to the freeway. read more

Starbucks - the bacon on the corner - Coffee & Tea Near Me - Grants Pass, Oregon

The coffee is consistently good, and the ease of the drive-thru for breakfast is a plus. Baristas in the house are always friendly with quick service. If you want the traditionally big city coffee shop vibe, Starbucks has it. read more

Lobby was closed leaving only the drive-thru. Unfortunately, as a pedestrian, this meant I couldn't access this business. It's ok to close the tables. You should still take orders inside. read more

This place was literally amazing. I loved it. The food was amazing. The drinks were to die for. I can not describe how awesome. I love. The service was amazing. 10/10. read more

I wrote a bad review one year ago about an employee named Cassidy who is a supervisor at this location. I have tried to take the review down but it won't let me . I wanted to say that I retract everything I said about her and start a new . Cassidy is so kind and every time I go to get my coffee she always has an ice water waiting for me . She gives excellent customer service and is quick and efficient and treats her fellow coworkers with kindness and respect. I am apologizing and I highly recommend this location. It is clean and everyone is at this location are wonderful. read more

This was the dirtiest Starbucks I have ever been in. The previous day they were closed. In the lobby today the garbage was overflowing with one employee trying to dump them and get orders out. The floors had not been swept or mopped, the counters were wet behind the counters and a homeless man was wandering around muttering, leaving his blanket and lighter on a table when he wandered outside. Where is the manager? Why are customers supposed to just put up with this kind of environment? I will not ever return to this location again. read more

Literally, the worst Starbucks I've ever been to. The tables were dirty. Just went in for my mobile order in time to watch the employee top up my dark roast (half a cups worth) with Pike and not tell me. Asked for a Splenda, but they don't have any. Went outside and sat at one of the dirty tables, and I'm sitting here listening to the drive up person tell every other person, "Sorry we don't have any, how about (?) instead?" I'm stunned by how gracious people are , the vast majority of them, just say "Sure". Starbucks, you gotta try a little harder man. read more

Have been on a road trip for the past few days and stopped by here for an early morning pick-me-up. I was hesitant to come to this specific Starbucks after seeing that it was only given 2 out of 5 stars; however I am so glad I trusted my gut and needed coffee badly enough to just go anyway. There were two girls working the morning I came in 11/18/17 @ 6:15am and they were so friendly and nice! Our order was taken and prepared very quickly.. I really liked this Starbucks, it is a good size in regards to inside seating, the staff is very friendly from my experience and the lattes tasted great! No complaints, I would return again if I pass through this city in the future. read more

Starbucks - Coffee & Tea Near Me - Grants Pass, Oregon

Great Starbucks! Was through the drive through within 2 minutes and my drink tasted great. Super nice service too! Thank you!

Jacob ... he's the best! Been to every Starbucks in Oregon and he is the only one who can make the brown sugar oak milk shaken espresso right. It's delicious every single time! He does a great job in general. Always happy consistent and fast! Love him he needs a raise!!! read more

The staff at the drive thru were very nice and my mocha and sandwich was very good and the safety protocols that they have with COVID have been extremely helpful to high risk people read more

Today was the third time I've tried to order a matcha tea latte and the third time they were out, which is my last time. Went to the Human Bean and got a great matcha latte, first time I've been to this company and the cashier was super sweet and the line was a very short wait. I loaded their app along with my money and will be a steady customer. Guess I'll wait and spend the $50 I've got on my Starbucks app when I go out of town! read more

Our drinks were full of ice and very little drink. Should of received something good and satisfying for their very high prices.

Stopped in early one morning while traveling through the area. I was treated by pleasant service and the shop was clean and warm. However I find this annoying and recurring theme at most Starbucks...That I order a small dry cappuccino and what I get is a latte. I wish they would train their staff better as no matter what Starbucks I visit there is never a different in the milk to espresso ratio for their lattes or cappuccinos. read more

Been here a couple times and was very happy with the service both times! The male cashier was super sweet and friendly. My coffee and food was excellent, as expected. Nice big Starbucks inside with a drive-thru as well. I have to say, despite all the other coffee options out here in Southern Oregon, Starbucks is still the VERY BEST. read more

Look at the hillside view this SBux has!! Friendly staff, warm drinks, free parking, and they serve coffee!! Did I mention the view?

Went here and i ordered a frappe and the woman at the cashier decided that she would give everyone else their drinks before mine. also she ended up giving me a cake pop instead. Disappointed read more

Absolutely a life saver! This is a great location and all of the employees are extremely nice. I have yet to have an issue with anything I've received from them. The service is very quick; you're not waiting in line forever! I couldn't be happier that there's an actual Starbucks in town AND they're ALL properly trained! read more

I've stopped by this Starbucks location several times and have never been disappointed. The restaurant is clean, lots of seating, service is fast and delicious as always! There's usually several people here, but I've never had a problem finding a place to sit and do some work if needed. I will definitely keep returning to this location! read more

Love Love LOVE this Starbucks! Grants Pass finally got an actual coffee shop. Such a nice difference from that sugary stuff the locals have been forced to slurp up over at Dutch Bros. Thankyou Starbucks! We needed you! read more

Starbucks - Love in a cup. - Coffee & Tea Near Me - Grants Pass, Oregon

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Worst service I have EVER gotten! Not friendly or helpful at all, cashier did not want to answer simple questions and they didn't call us when food was ready, just left it on the counter to get cold. Then they gave my wife the wrong sandwich anyways and acted put out when she told them. Music way to loud, I don't think they want to interact with customers at all. Terrible!!! read more

I generally like this location, but what is up with locking the doors an hour before the posted closing time? Rather frustrating.

Don't use the Starbucks app to order ahead of time at this location. They don't pay attention to the incoming orders. Upon arrival, I had to wait an additional 20 minutes for a pour over coffee. It was quite disappointing customer service. And this was on a slow day. read more

Got my drink and food within 3 minutes on a long drive. Friendly service and the store looked clean. Keep up the good work!

The gentleman who took my order was very kind. When I received my drink it had whip cream on it which I did not ask for. The barista said I just make what what is written. He then said he would remake it. Another barista came along and said oh we'll fix that and just took the whip cream off with the lid added more ice put the lid back on and smugly handed me a sticky cup Very unimpressed read more