The only Starbucks that always gets my order right and makes the drinks exactly how I expect them to be made !!!! The workers are always polite and nice and when you walk into the place. It's always clean and put together read more

Starbucks - Mocha Frappuccino Blended Beverage - Coffee & Tea Near Me - Glendale, California

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This is such a nice Starbucks in the foothills. There is ample parking, large lounge and nice employees. My drink was made well and they did not skimp on my add-ons. I would like to stay here and just enjoy the wonderful scenery and the comfort of just nice conversation. If you want relaxing, this is your place! read more

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Just went through the drive thru and asked for a venti iced water.once i got to the window this young asian lady hands me the water and proceeded to tell me that they don't give out free waters... there needs to be a purchase made... but that it's okay this one time it'll be free that next time it won't be. I was startled so then i told her that i never asked for a free water nor expected it to be free and she can charge me but i guess because i'm hispanic she made that assumption... and she still said it was okay this time like WHAT??? read more

Quick stop by! Loved this location. So spacious and all the staff were so nice and friendly. I loved the seating area it was comfy and I saw many people working on their laptops. Wish I lived nearby because this would definitely be my go-to Starbucks! Plenty of parking available and there is also a drive-thru! read more

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I ordered a grande iced matcha latte at the drive-thru, but was given a tall instead. When I pointed this out, the cashier insisted that I had ordered a tall, which I know is not true. The drink was supposedly "remade" and handed back within a minute, which already felt questionable. I finished the drink in about three minutes after only a few sips and noticed the cup was mostly filled with ice. It felt like the cup was simply switched and packed with more ice rather than properly remade. This has never happened before at this location, which is why I normally trust and visit this location very often. I hope this kind of unpleasant experience does not happen again. read more

Starbucks - Grande Iced Matcha Latte - Coffee & Tea Near Me - Glendale, California

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This might be the 3rd time I've tried this location and been gravely disappointed every time. I get it, it's just coffee and maybe gravely disappointed is a bit much. However, it's a baristas sole responsibility to get our orders right. Today, my order wasn't taken until another person walked in. Not that there wasn't baristas available. Unfortunately, they were only focused on the drive thru. Which I don't understand. When I worked as a barista in every drive thru there were staff for the drive thru and staff assigned to the cafe. I don't know why that doesn't work at this location. Yesterday for instance I ordered soy milk, but got oat milk (it was non dairy and I was running late so I didn't ask them to remake it) but then she took it to the drive thru area, I waited until the drive thru guy brought it back to the cafe. read more

JACOB's approach to customer service is TOP TIER relaxed and professional. Thank you big bro competitors need to take note recommend if you want top-tier customer service again. Jacob is your man thank you to the rest of the Starbucks team too with Jacob is killing it and Kanye's voice. read more

My experience at the store was "meh". First of all, despite a lack of a line, it took a really long time for me to get my order (I dined in). My food came first... They called my name and when I went up there, there was no food and it looked like she was remaking my order. It took maybe 15 minutes for a spicy falafel pocket. Still no drink. I watched people who came in after me get their drinks and go sit down or leave, and still no drink. Finally, thinking I was somehow skipped, I went up to inquire. I stood there for several minutes, with two baristas looking at me and then walking away, never asking if I needed something. I finally snagged one as she was setting a drink down. They couldn't find my order anywhere, and she ultimately made my requested drink. Then about three minutes later, I think they found my drink over by the drive-through and put that up for me too.... Then took it back, haha. What a mess. I stayed for a while and did some work while my daughter was at an appointment, and needed the restroom before I left. Unfortunately they had closed them down and would not let me use it- no reason given. I have an hour drive home, which is going to be very unpleasant. All in all, I had a much better experience at the one on Foothill a little further west. read more

Usually it's a great experience at this location. I've never had a bad interaction with Beth or Alen or any of the other baristas so I won't leave a 1 star but after an encounter with 1 barista, it left such a terrible taste in my mouth... Taller female, I believe her name was Penelope. She had such a hostile and mean attitude when taking my order and giving me my drink. I'm not sure if she had a bad day or what... but now, I'm going to drive further down in Sunland and go to the other Starbucks! read more

One of my favorite Starbucks all time I am here almost 3-4 times a week people here are friends and fast Thank you read more

I absolutely loved this place. The atmosphere is cozy and relaxing, making it a perfect spot to enjoy a meal with friends or family. The staff were polite, attentive, and always smiling. The food was outstandingflavorful, wellseasoned, and beautifully served. Every bite was a pleasure. The restaurant is clean, well-organized, and clearly cares about quality and customer satisfaction. I will happily come back again read more

The WiFi reception here is horrible. Mobile reception is non existent. They should add a WiFi booster.

Grabbed coffee here while waiting for my dry cleaning. Tried their seasonal drink, it was okay - sweet but not overly sugary. The barista was friendly and fast. It's convenient and has a neighborhood feel. read more

my go to starbucks! it has a comforting area to hang out and study. i enjoy coming to this coffee shop to study because of the many options of seating they have. from high tables to cushion couches. they also have an outdoor patio with umbrellas. the baristas are always so friendly and helpful! shout out to bri for being one of the sweetest baristas ive met! always making my frappe & lattes so delicious and yummyy! read more

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The baristas here are super nice! Pluses include remodeling and a lighter, brighter color scheme. There's a ton of floor space inside and they could've added a few more small tables. They don't have as many plug in outlets as they should for those of us working on laptops, tablets and phones. There is no longer a code needed for the ladies' restroom! On my first occasion here I noticed that the parking lot is a bit difficult to navigate in order to get to the drive-thru. Once in the drive-thru, there was very slow service. Yes, there was an apology given. We are talking like ten minutes in line. They need to institute a policy like McDonald's where you pull the persnickety customers to the side and hand deliver their items instead of making everyone wait. I do love their bar seating with table and stool with hard back. They also have comfy chairs and various other seating areas but they need more outlets everywhere! So...mixed experiences here. The indoor one was way better than the outdoor one. Keep on improving Starbucks! read more

Emily and Aaliyah are so nice. Love this location. Sometimes takes a while, but they are doing their best. Very nice employees here and I love going here!!! read more

Terrible in every way. Their management is awful, the way they train their baristas is inconsistent and poor, their barista attitudes are all rotteb, just an all around terrible place filled with people who couldn't bother to put 3-4 ingredients together to save their lives. No one smiles, no one greats you even though they see you every single day. No one cares about how obviously incorrect the drink is. The baristas make you feel like you owe them for something and never paid them back. Bitter and unpleasant. They pick and choose who they want to be nice to and retaliate against others who they don't care for. Parking lot is also a massive shit show. I would recommend going to the starbucks down the street but its the same management with an even shittier parking lot. read more

My first time here since they remodeled. I love the modern look, and it was pretty clean. Good place to study with AC that's doesn't make you freeze, plenty of outlets, clean bathrooms, and cushion chairs. There are a few bar height tables good for standing, 2 wheelchair friendly tables, a couple couches, and plenty of outdoor seating under umbrellas. I just wish Starbucks would have bigger tables. read more

Starbucks - Inside - Coffee & Tea Near Me - Glendale, California

I've had an overall good experiences at this starbucks. Especially when I'm coming into work here to break up the work from home monotomy, I always tend to find a place to sit and work at this starbucks. The drinks are consistent and they have a Standard Starbucks variety to choose from and of course my favorite, customizing drink orders. Now, I'm not a coffee snob and no expert but I have heard that some people don't find starbucks a quality coffee. I'm giving three stars overall to this starbucks, specifically the setting, amibiance and locaiton. The staff here is friendly and attentive, making the experience pleasant. They are always ready to help with recommendations or customizations for your order, which I really appreciate. One of the standout features of this location is its spacious and dedicated parking lot. It's great not having to circle the block or fight for a spot, especially during busy hours. My visits overall have been pleasant, one minor star deduction is that, the seating area, although spacious, could be kept a bit cleaner. Overall, it's a solid spot for grabbing your coffee fix with friendly service and convenient parking. read more

My parent asked the employee if the Pink Drink had caffeine and she said no, but I looked it up online and said that it does have caffeine. I didn't know so I drank it, it turned out, IT HAD CAFFEINE! The only reason I'm giving it two stars is because it did taste pretty good ngl. read more

Good location with a lot parking space. Drive through available. Clean restroom. Good services. Good snack. read more

Starbucks - Coffee & Tea Near Me - Glendale, California

Most disgusting coffee ever. I've ordered through Uber Eats most of the time it's been mediocre but the last two times my hot white chocolate mocha has been awful. I could not drink it. What astonishes me most is how whoever made it doesn't care and has the audacity to send something out that is so poorly made. I wonder if they would drink what they sent me? Two stars for their lemon loaf. My daughter has been a barista for 5 years and quit Starbucks bc of the poor quality the baristas put out. Done with Starbucks. Coffee Bean for the win! They're always consistent. read more

$5.95 for a nitro cold brew which tastes like battery water. Absolutely disgusting after two sips had to throw away. And then they ask for a tip! When will you start giving normal coffee??? Constellation in La Canada people. Go there read more

they take too long , they have their priorities all wrong !! WE are the priority. I love the location but they aren't just tentative to their customers read more

Pandemics suck. Starbucks makes it suck less ----------------------- HUGE shout out to my friends at the Starbucks on foothill and willalee. They are keeping people like me fed (and SANE!) It really is true that a natural disaster / war on coronavirus encourages people to put aside their differences and brings out the best in people (most people, anyway. You're always gonna have some a$$holes taking advantage of the situation) And yes, this review totally is about the free brewed coffee Starbucks is giving to first responders in this pandemic (including police, firefighters, nurses, doctors) until May 3. And Harbor Freight donating masks and supplies. And medical TV shows like the resident on fox donating masks. Etc. Etc. STAY SAFE, EVERYONE. WASH YOUR HANDS WITH SOAP AND WATER FOR 20 SECONDS! #earthstrong #staytheFhome #covid19 read more

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I have lots of memories with starbucks, but my absolute favorite was location in Americana , Glendale!!I dont know how they are doing it but it was amasing!!! like everything! I was inside Barnes and nobel, but for example one I have tried at Foothil boulvard is a disaster:( read more

I got the bacon sausage and egg breakfast wrap. baristas are great and very nice however my breakfast wrap had zero flavor.

When leave your house at 5 am and treat yourself to a specialty drink and half of it is missing. Ordered a grande Carmel brûlée extra hot. Came home Opened the top and half was missing. And my extra hot was extra cold! Usually have no problems here but this was super annoying read more

Starbucks - Coffee & Tea Near Me - Glendale, California

I am shocked that this Starbucks has such low ratings. During this pandemic, out of all the Starbucks in my area, this Starbucks has been the most consistently reliable with fast service, great customer assistance with mobile orders/drive-through, and great execution on the drinks. True, one time I showed up to get my mobile order and the place was closed down with a sign on the door. (This was during the height of COVID). But as soon as I chatted with Starbucks customer service and told them what happened, they double-refunded my for my missing order. Win-win. They kept a customer, I got a free order. That's customer service. Thank you, baristas, for holding down the fort during these crazy COVID times. You're the best. read more

My fave Starbucks. Great staff! Friendly and personable. They work so hard but have great chemistry together. I go almost every day to work on a writing project. Lots of students and computer workers there on their laptops. Nice chill atmosphere. read more

The management at this store is horrible. For two Saturdays in a row I ordered an oatmeal cereal with blueberries at the counter with the Starbucks app and both times they forgot to do the order, until I reminded them fifteen minutes later. The first time I also ordered the nut medley for the oatmeal but no one bothered to tell me they were out. They just gave me the oatmeal in a bag without telling me, until I brought it up later. Then the barista said this store hasn't had the nut medley for weeks. Then why not tell me at the counter when I first ordered the oatmeal? Apologetic? No, except in the most insincere way. The ambience of the store itself is very nice and not overcrowded with plenty of tables and outlets. Those are good features. So maybe a good idea to come here and avoid ordering any food and dealing with the incompetent staff. It seems at this store you are expected to add a tip to the order through the app for them to do better service. I certainly was reminded to add a tip several times through the app, lol. Never here! read more

This is my local Starbucks and I come here minimum once a week! I won't comment much on the drinks or food since it's Starbucks and you'll get what you expect... but I haven't had any problems w orders being wrong or intense delays or anything, so I say that's a win. It's a busy Starbucks w a nice amount of hustle and bustle. There's a good amount of indoor and outdoor seating. Whenever I drive by after work or on the weekends, the parking lot is always packed and people are studying, doing work, catching up w friends, etc.... I feel like this is how it should be. Haha! There's plenty of parking in the lot, or alternatively oh the street and adjacent neighborhood. This Starbucks has a drive through as well. Just FYI... driving out of this Starbucks to make a left onto foothill is a little scary bc everyone drives really fast. Haha And Shout Out: thank you kind Starbucks staff for caffeinating me and loving on my pooch. I got a Puppuccino for the first time (Free!) and my already-hyper fur ball loved it. :) read more

Starbucks - Getting his morning Puppuccino fix. - Coffee & Tea Near Me - Glendale, California

I walked inside instead of waiting in the long line at the drive thru and this was after 5pm. I ordered a hot mocha because it was a chilly night and the cashier was very nice and helpful with no bad attitude. Despite them being busy the drink was made in minutes and it tasted great. read more

Starbucks - Late afternoon coffee break - Coffee & Tea Near Me - Glendale, California

I would normally rate this location with 5 stars as I frequent it pretty often. Todays experience was nothing short of excellent in service especially when I ordered and received my drinks - UNFORTUNATELY though after sipping on my drink about a 1/3 ways down, I found some questionable "red fleshy" pieces floating in my iced coffee. With all the current news going around I was really paranoid and maybe thought it was blood or some weird bodily fluid spat into my drink. - BUT after fishing it out I found some of the fruit seeds as well so I'm "assuming" they just reused a cup from a drink that was made incorrectly - although that cup should've been trashed - but it happens and I could understand that to a degree. HOWEVER - the reason why I give the service a 1 star is for today's re-visit to fix my drink. The staff member at the drive-thru (not the same person when I first came) was not apologetic AT ALL and rather looked more annoyed and basically shoved my remade drink without any exchange of words - even when I told her I thought it was blood clots! She failed at customer service. You would think that with fresh news of someone finding a tampon in their Starbucks drink - You'd be a little more on high alert. read more

Starbucks - My iced coffee with questionable floating debris - Coffee & Tea Near Me - Glendale, California

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Good Starbucks location. I usually stop here after hiking on Whiting Woods Trail. Drinks, food and service is usually good. The drive-through lane is setup in a way that does not cause traffic congestion for customers who opt to park and walk inside. read more

Second time at this Starbucks was last Sunday late afternoon. The first time was just drive-thru, which was fine. This last visit we were inside, because all the patio tables were occupied. In the style of other newer venues, it looks like they took over and renovated a space previously occupied by a fast food operation. It's nice to have the elbow room, plus drive-thru convenience. At 5:30 on a Sunday evening, most tables were full with folks using their laptops, working or studying. We had a bit of confusion receiving part of our orders, but that was quickly remedied. All good! The staff was pleasant and quick to get the orders out. This is a solid location with all that roominess to enjoy. read more

Starbucks - Interior displays. - Coffee & Tea Near Me - Glendale, California

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45 min wait for 1 coffee with only 8 cars waiting is ridiculous. Unbelievable! How slow they are ! read more

It is always nice to find a place that's warm. I don't just mean the building but also the people who work in it. That's what you'll find here. I've seen people leave and others stay over time but there are a few that make it worth not using the drive through. Love interacting with people. Thanks guys. read more

Starbucks - Two of my favorite people at Starbucks. Thanks for everything guys. - Coffee & Tea Near Me - Glendale, California

Sorry STARBUCK'S.... Over all a good place but when I get 12 drinks asked for them to be bagged... the answer is we are running low for the deliveries? Really?!? When I was paying the cash register girl said no problem.... I have 12 drinks Togo... In the past it has been done but I guess the crew today is not yet trained. read more

Just wanted to give a shout out to the amazing people working on Thanksgiving at this location! After a 3 hour long drive into town, our first stop was Starbucks for a pick-me-up. Narbeh took our order and was such a ray of sunshine! Thank you for being so lovely on a day that could be so overwhelming and stressful to work on! read more