I cannot for the life of me understand why the ratings for this coffee house is only a 3. I have been going there almost daily because the staff makes me feel special and starts my day out wonderful. Their customer service is superior, they sound very excited whenever I visit their store and all the staff members will wave at me as if my visit is very special to them. I really wish I could do more to make them know how wonderful each of them are. Customer service should always feel like this. Thank you Emmett Starbucks for making my life a better life. read more