Almost all new workers between now and previous posts. The service is great during the week and store is well kept however, on the weekends they're order, direction and communicating could be better. Often too much is going on behind the counter and could have more flow when making and serving drinks. Very kind workers though and everyone seems to keep busy on their job and pays attention to other workers and customers. Love the hours! ***The straws, stir sticks, drink stoppers, etc, are kept behind the counter for sanitary reasons and can't be put out on the condiment bar. Pastries with icing can't be warmed and any store problems, tell service !!! read more

I didnt get my order how i asked for it they wrote it down right but i still didnt get it done right and i couldnt do anything about it because i got it delivered to my house through the starbucks app. :( read more

Stopped in yesterday since it was one of the most convenient near my construction job site. When the customer asks for a mint mocha, peppermint mocha is definitely going to happen. They were quick with the order when even ordering in person. Both employees were friendly and attentive to detail. I ordered a blonde roast and they even asked to make sure it was okay to have a Christmas blend. Honestly it's been awhile since I was willing to review a Starbucks since it's nothing out of the ordinary. However I felt these employees kept everything organized and greeted everyone while I was there in their chaotic environment. read more

I love this location! Yes, for the coffee, the pastries, and the breakfast sandwiches. But I especially love it today because I sometimes get the wrong cookie crumble at the other Starbucks, and I wondered if I had forgotten the drink's name because it would be more of a mocha. But today, the nice girl behind the counter asked if I wanted the mocha or caramel. Then it hit me: it comes in two different flavors. She saw the ah moment on my face and smiled, explaining that it actually comes in two flavors. I thought, by golly, that was the sweetest thing. She could have been like the rest and didnt care which one I ordered since I didnt say which flavor because I honestly did not know it came in two flavors. But nope, she was not like the other ones. Now, another reason I like this one is that it sits right in the middle of a huge walkway surrounded by stores. I can sit here, have my coffee, relax, and people-watch! Also, the table umbrellas are so huge that I'm not getting baked by the sun. read more

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Horrible service was trying to purchase a water for my 3 year old son and refused told me I need to spend on something else problem is I don't want too I just want the water. Don't recommend coming here if your kid is thirsty. Stacey I believe was her name. read more

Starbucks - Coffee & Tea Near Me - Cypress, Texas

Slow service, girls playing around! I went in there. It was empty, then he got crowded, the girls stayed at the same speed. No increase in speed! read more

Line is always pretty long here and it's your typical Starbucks location in most malls. I went here to grab a matcha frappuccino while shopping here @ HPO and saw that Smoothie King was closed until further notice. The wait is not too bad depending on how long the line is and the matcha frappuccino was perfect enough w/ a good matcha flavor. This will be one of my drink stops next time if Smoothie King is still closed. read more

Starbucks - Matcha frappuccino (grande) - Coffee & Tea Near Me - Cypress, Texas

This Starbucks at the 290 Outlets is usually crowded regardless of time of day. This location is on the mobile app, so I always order ahead, which saves a ton of time from standing in line. The employees I've encountered here are always fast and courteous. There are two restrooms and they're kept pretty clean for the amount of traffic they go through. Have not had a bad experience here and applaud them for their consistent customer service. read more

Starbucks - Coffee & Tea Near Me - Cypress, Texas

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It's pretty standard for a mall Starbucks, but probably busier since the outlet gets a lot of traffic. Employees are usually pretty nice despite how busy it can get. It'd be nice if the store was bigger too. read more

Went to this location because I decided to stop by the outlet after work. It was a hot day so I asked for a iced cold water. The lady that took my order said they can only give me a small cup of water. NOT TRUE! The other day I went inside a Starbucks and my daughter wanted water and they gave her a large cup. Would not recommend this location. read more

I come to his location all the time. Today the little short guy kept auguring with me about the price of the drink when I literally order the exact same drink at least 3 times out of the week. So, I ended up paying more for my drink and the guy still got my order wrong. I don't like making a big fuss but employees needs to be more aware. read more

Starbucks - Coffee & Tea Near Me - Cypress, Texas

Slowest Starbucks I've ever been too and I've been to some slow ones. Low crowd and most employees just messing around.

Starbucks is one my favorite place to get a cup of coffee! But today, I stop and think that the service will be great as usual! Yet, but it's the case and it's one of insulting moment! 1. Asking for triple blond shots over a grande cup. She gave me a small cup. 2. Cream was not available at the corner for customers! When I asked for a grande cup. Ana responded as we only provided this cup. When I asked for some cream. While she poured the cream for me and said " fresh Vietnam coffee on the boat huh!" I just responded " uh huh!" and walked away! Her remarked was so insulting for a Vietnamese person like me! I hope I will be the last Vietnamese received this kind of treatment from starbuck's staffs. read more

I know what you're thinking: it's hot, you're thirsty, Starbucks seems like the perfect place to quench that thirst. I challenge you to think again. This Starbucks can't seem to get it right. I saw multiple people in line frustrated with their crafted beverages. The baristas seem to get very frustrated very easily. And just so you know, they won't serve you ice water in larger than a grande, absolutely ridiculous. I would have returned my drink but unfortunately someone was raising hell in line about a mobile order they ordered 30 minutes ago. Definitely will not be back. read more

I waited 20 min to find out that they lost my order... They didn't even apologize for the wait or the inconvenience it caused. I couldn't even express enough how disappointed I was at their costumer service. I will never get anything from this location, ever again. What a bad costumer experience. read more

Alaysia and Kayla we're so rude. We were going to order drinks for the whole family at 7 pm but my mom went to the bathroom and my sister sat down for not even 5 seconds and Kayla came and grabbed my sisters chair and said you need to move u can't sit here with no explanation. Seeing at least 4 other people sitting down so my sister asked her why are they allowed to sit and not me and she started laughing saying they were employees mind you it was 2 elder ladies with shopping bags and 2 kids on laptops with drinks. I will never come here again and if I do and get the same kind of attitude I will kindly slap the shit out of both of them lol. Don't come here unless u want to get yelled and laughed at. They close at 8 pm btw and we were there at 7! read more

This is your standard SBUX. I must say that I don't quite see what's the whole hoopla is about the La Boulange baked goods. Anyway, the only thing that makes this location pretty special is the fact that it's open before any other store in the premium outlet. Hence, you have a place to hangout and observe other shoppers hilariously trying to open doors to stores that are not yet open for the day. Sip your coffee. See people walking up to a store not yet open for business. See them trying to open the door but end up with a confused look. Slight chuckle on the inside. Yes, that's kind of a jerky thing to do. But hey, what else can you do at a premium outlet? Oh, shop. read more

On my usual drive between College Station and Houston, this stop is a must. What can I say? It's your usual Starbucks experience. They DO have a drive-through which is quite efficient, and they do have the option to come inside and chill for a while. They don't have as much merchandise as other stores, but they always have plenty of the discounted items. YAY! So, if you got to have your buzz, this would be a great stop! read more

Tough location at the outlet mall always a line and takes a while to get drinks - need to build up their staff and do a better job of scheduling people so not as much of a wait read more

Horrible service. I counted four workers. 3 were semi working and the fourth person was in the open door room chit chatting with another person (not dressed in uniform and was pregnant) if you want to chit chat, please do it off the clock, when there's no line or go to a room and talk. There was a person in front of me who hasn't order, then me and then a family behind me. No workers acknowledged us in line instead just slowly worked in their own pace. Unprofessional. Need more training. More fast pace and no more chit chatting!! I walked out without ordering. Will not be back. read more

This place is insane. The staff is incompetent and runs around in circles while doing their job. There seems to be poor communication and efficiency at this location. I feel like an idiot for waiting here for anything ... Definitely not worth it. read more

This is absolutely the most inefficient Starbucks I have ever been to. Keep in mind, I am typically very forgiving when it comes to customer service, but this Starbucks was a wreck. Drinks come out randomly, the staff are so rude and poorly trained. They honestly need to just close this place down. They just stack the orders in no particular fashion and wait for somebody to pick it up and do the job. There was waaaaaaaay too much ice in our venti Caramel Macchiato and my mom finished it in less than 5 minutes. My mom got her drink almost instantly, and we had to wait another 15 (just for a mango black tea). The barista also snatched back the drink and said "oh I forgot" and put a blob of caramel in the middle. When we went to go ask for my drink, we saw that there were just 8 cups stacked on the counter untouched and they just said "it's coming". It was a Sunday before noon and they were not extremely busy like I have seen them before. There were no excuses for this shop. If you don't like your job, quit. If you're too lazy, you don't need to be working. I honestly have no idea why Starbucks would want to put their name on this coffee shop. They obviously do not pride themselves for good customer service. read more

Starbucks - Rudest Barista ever, lazy and slow. - Coffee & Tea Near Me - Cypress, Texas

Does anyone really like Starbucks coffee. I know that they are everywhere, and that was ok when it was our only option. The coffee is just bitter. I don't mind dark roast, but I do mind bitter. The service is one of indifference. Do yourself a favor and go a block away to Sunrise Cafe. Better coffee and personal service! read more

I'm a Starbucks regular and this location is just not up to par. Every time I have been in here, it is beyond filthy. The floor sticky, tables full of trash and the trash can by the sugars/creamers is always overflowing. Seriously? Get it together. I always get the same coffee and it as fine, staff ok. But really, that is quite disgusting. I usually go to the spring Cypress/290 location but I live in the area so I frequent the outlet mall and stop by this location here and there. Always the same, gross! read more

I would consider this the best Starbucks in the Cy-fair area. It's clean, the drinks are well made, and the staff are super friendly. It would be great if it had a drive thru. Everyone helps with a smile, and again, very clean establishment. read more

Stopped by to buy a coffee at 8:30pm, the female barista told me she can't have the panini toasted, because she "can't turn it on". Really??? She rather have the oven cleaned instead of selling the sandwich? read more

Not only they charge a bit more for drinks then a regular starbucks....they never have anything left. Matcha green tea, strawberry acai, soy milk....the list can go on. This place sucks and not worth the wait. The store manager here needs training on how to order merchandise. This place makes me hate starbucks more and more. I have just placed an order online and I would rather make my drinks then fund money in their brick and mortar stores. This does not deserve a one star rating more like a zero star but there is no option for that :( read more

This location sucks! The employees do not acknowledge you when u are there. It is especially frustrating when u use the Starbucks app so u don't have to wait so long but even then I still have to wait every time bc instead of putting the drinks out for u so u can get on ur own they put the mobile orders aside and u have to wait for them so u can ask them to get it for u. This defeats the purpose of ordering on the app. By far my LEAST favorite Starbucks. read more

This has been the worst Starbucks I have been to. The service was slow and there were no stir sticks and there was no creamer at all. There were 5 employees and one was making drinks and the one at the cash register had no idea what she was doing. The rest of the employees were too busy conversing with each other not to mention where you picked up your drinks looked like no one cleaned it and there was trash everywhere. read more

I hate to give a bad review but this girl so means I come get a hot coffee coffee so cold try be nice I ma'am can I have hot coffee hot please she saying you have to wait a few more minute fk she Not even say sorry I can't believe this is the area in America that's how to waste services Starbucks here in outlets mall never comeback here hate you ! read more

One person working the register and a line of 20-25 people long. Took 30 (!!!!!!) minutes just to get to the front of the line. This is EMBaRASSING Starbucks!!! Just trying to get some coffee for the road. I'll never get this 40 minutes back. You owe me!! read more

I tried to give the manager a friendly tip on my way out of the store on how to improve the customer experience. He told me it was my problem to fix. Another barista did not care at all when I told him about the same problem. It's obvious the employees here don't care about the customers. Please do not come here. If you do, know that the employees do not care at all about you. read more

Waited like 25 minutes for my coffee to find out they had not even started on my order. What a joke. Crowded and crazy but this is ridiculous! read more

Always seem to be out of something...out of caramel , whipped cream, and mocha all in one day....next time they might be out of coffee

I love Starbucks but the service here was terrible my sister ordered a scone and she told the cashier to heat it up when we got our drinks she messed up the order and the scone was not heated at all when she asked again she ignored her and tipped over the cup I advise everyone not to come to this Starbucks read more