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    The Cheesecake Factory

    3.5 (53 reviews)
    Open 10:00 am - 10:00 pm

    Order The Cheesecake Factory Takeout or Delivery

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    THE CHEESECAKE FACTORY ATMOSPHERE

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    Renee's Special
    Cindy R.

    Came in on a Saturday afternoon expecting a long wait and was shocked to be seated almost immediately. Service was just okay. Not rude, but not exactly warm either. Felt like the staff was bracing for a rush the whole time. Food came out super fast though, which was a win. I got the Renee Special (half almond chicken salad, clam chowder, and a Caesar) and it's honestly a solid deal. The highlight? Being asked by the plate server if I wanted freshly grated pepper. Small touch, but it made me smile. Overall, not bad at all. And honestly, having a Cheesecake Factory closer to home is definitely a plus.

    Celebration Cheesecake
    Karen B.

    We love Cheesecake Factory so we were excited that one opened in Cypress. We had a full day of sports tournament and were celebrating a big win as well as a birthday. We did make a reservation so we were seated right away when we arrived. One of my son's favorite thing about Cheesecake Factory is the bread so we were surprised when our waiter came and introduced himsslf and the first thing he said is "We have no bread". Disappointed, we ordered an appetizer-Parmesan Truffle fries and the waiter said "I don't think we have that either". He went to check and came back and said that they did have the fries after all. Then we placed our meal order-my husband ordered the Tuna Poke Bowl. Guess what? They didn't have that either. Ok-Cheesecake Factory has a huge menu-but what are the chances that they didn't have the first 3 things we wanted? In the end-the fries came out and we enjoyed them. Then bread magically appeared so we ate that too. Our meals arrived. I had Skinnylicious steak medallions, which I've had before. Very tasty and doesn't taste like a healthy item. My husband had the Seared Tuna Tataki Salad, which he enjoyed. My son had the Mac and Cheeseburger, also an old favorite, which was great. We shared a piece of cheesecake and a free tiny birthday Sundae. Which we couldn't finish because we had so much food. Everything turned out very good and despite the ordering hiccup we had a good meal and enjoyable celebration.

    Chicken Tenders were huge
    Lou C.

    I haven't been to a Cheesecake Factory for a long while. But I remember they serve pretty decent food with top notch decor. My friend always bragging about this place. So, I decided to come here to have my first dine-out meal at an American restaurant for the new year. We arrived before busy dinnertime at 4 pm. This place was nearly full but there were so many empty standing seats. Several employees conjugated at the front of house. Not sure what we were waiting for. My friend was in a wheelchair. The waitress was really nice. She sat at a convenient corner without getting anyone's way. I ordered Green Chile Chicken Enchilada (18.95) while my friend got Chicken Tenders (19.95) and a Strawberry Infused Margarita. I enjoyed my enchilada because of the crunchy cabbage on top with the green chili sauce and the juicy chicken breast meat in the tortilla wraps. There was no cheese but sour cream on the enchilada. The beans and rice were very delicious. My friend liked his chicken and sides except for the watered down margarita ($14.95). The amount of chicken pieces was overwhelming. He was trying really hard to eat them. But the waiter kept asking him if he wanted them to be boxed. We got a little annoyed. The waiter also tried to take away my plate while I was holding the fork eating my rice. Upon leaving the restaurant, the employees were all standing around again and not a single person cared to hold the door for us. I had to push the wheelchair hard and let his feet kick the doors open to get out.

    Estimated time of the online order being ready (the website to order online is very phone friendly!)
    Charlotte G.

    I recently left a positive review for a dine-in experience at this location, which makes this takeout experience especially disappointing. Based on what occurred, I do not recommend ordering takeout from this Cheesecake Factory location. The issue is not the food--it's the execution and customer service. The phone service alone is inefficient. Expect to be placed on hold for 10+ minutes. The first person who answered immediately put me on hold before I could speak. The second struggled to communicate, and the third person who assisted me was the manager. Issue 1: On 1/16, I placed an online order and later discovered the Chicken Madeira entrée was missing. This entrée was ordered specifically for my mom, and she did not have dinner that night. We ended up cooking, which defeated the purpose of ordering takeout after a long workweek. Issue 2: On 1/17 around 1:00 PM, called to resolve the issue and was placed on hold for about 10 minutes. The manager offered either a remake with no refund or a refund with no food. Given that the entrée was paid for and never received, a remake AND a refund would have been the reasonable solution. I was told the remake would be ready by 3:00 PM. Issue 3: When I arrived at the takeout window, no one acknowledged me. Staff nearby made eye contact but did not offer assistance. As I stood there, I called the Curbside Number and was placed on hold yet again. Issue 4: When I finally spoke with the manager, I was told the order still wasn't ready. Keep in mind that this was 3 hours after I was told that it would be ready for pickup. Needless to say, I cancelled the order and requested a refund. A complimentary slice of cheesecake was offered, which felt more like a consolation than a resolution. This level of disorganization is unacceptable for a high-volume chain restaurant. I wasn't asking for special treatment--just for a mistake to be handled efficiently and professionally. While I enjoy the food and the rest of our online order was correct, this takeout inconvenience required far too much effort. I would not recommend takeout from the Premium Outlet Mall location in Cypress and hope this feedback leads to improvements in their takeout operations.

    Bread
    Coy D.

    The new Cheesecake Factory in Cypress is a great addition to the area. This chain always feels elegant and fancy for a mid tier restaurant. I love the seating and interior, but the best thing about The Cheesecake Factory is the variety offered in their extensive menu and the quality of the food. This one fits the bill. It was a shopping day with the wife and daughter with lunch at The Cheesecake Factory. We started off with the Egg Roll Sampler Appetizer and it was a great start. The variety of tastes was the star of the show mixing and matching, trying to find the best sauce ratio. My favorite was the chicken taquito. My wife loved the cheeseburger and I can't fault her for it because they were great. Obviously my wife has great taste. My daughter said the Avocado egg roll was the best. I tried it and hated it, AVOCADOS ARE GROSS! For our entrees my daughter got the Seared Tuna Tataki Salad, my wife ordered the soup (cream of chicken) and salad with Caesar dressing. I decided to try something new and got the Steak Diane (woo hoo retro.) My daughter's Seared Ahi Tuna Salad was fantastic. The tuna was cooked well, though it could've been a bit more fatty. The salad was fresh and crisp and the dressing was bright and tangy with undernotes of sesame oil. My wife's soup and salad was great. The soup was homey and reminiscent of a rich pot pie. The Caesar dressing on the salad was spectacular. It was creamy and tangy just like Caesar should be. Now for my Steak Diane, I'm so glad I decided to try something new. You know, take me back to the fancy restaurants of the mid century because this dish was divine. The steak was in bite sized pieces but cooked perfectly. I loved the richness of the Diane sauce and the crisp mushrooms. For desert we had the Pineapple Upside Down cheese cake. It was delicious, a wonderful sweet desert that was the perfect light and airy end to a heavy lunch. I recommend The Cheesecake Factory in Cypress if you're in the area. Or if you're looking for someplace that feels special and fancy but you want to know it's going to not disappoint. And do yourself a favor and order something new, it's worth it. Almost forgot the drinks- My daughter got a Bloody Mary. I didn't try it because BLOODY MARYs are gross. I got the Spanish Old Fashioned. I think I like this better than a regular Old Fashioned. It was rich and smoky, the cold brew added a velvety chocolate taste. The orange peel notes were perfect and it had a good mouth feel. Simply amazing

    Hennessy peach sidecar
    Sabree C.

    So glad to finally have a Cheesecake Factory in our neck of the woods. The location is super convenient--less than 10 minutes from my house and there's plenty of parking, which is always a win. I really loved that they have a fully enclosed, heated outdoor section that can also serve as overflow when the main dining room is crowded. That's a thoughtful setup and makes the wait feel way more manageable. Overall, it was exactly the Cheesecake Factory experience you expect--consistent, comfortable, and reliable. But what really stood out was our server, Jerry. He was from Louisiana and helped me customize my Cajun pasta, and let me tell you... it turned out amazing. He was incredibly kind, attentive, and checked on us just the right amount. We're hoping we get him every time we come back. All around, a great experience. Happy to have this location nearby and we'll definitely be back.

    Godiva Chocolate Brownie Sundae
    Brittany B.

    Yay! Cypress finally has a Cheesecake Factory, and from the packed house during our visit, it seems like the community is excited. While I'd describe the experiences as mildly "chaotic" considering we visited during their opening week, it was still a win overall. If you know anything about me, you know I have STRONG sweet tooth. Unfortunately my health is not as strong, so I save comfort meals like these for date nights and cheat meals. This date night cheat meal built the anticipation with a 30 minute wait, and kept the surprises coming with the seating order. However, once seated our waiter Jerri was perfection. As usual the brown bread is a star, and the portions are plentiful. With the sauce the Cajun salmon was exactly a described, an indulgent comfort food dish packed with flavor (and butter...lots of butter). The sauce makes the dish. For dessert we did the unthinkable, we ordered a dessert that was not cheesecake. Instead, we tried the brownie sundae. Fair warning, this one is for the fudge lovers. I wouldn't call these brownies, I'd call them fudge, fudge topped with hot fudge, sandwiched in between two luscious scoops of vanilla ice cream topped with whipped cream surrounded by a generous sprinkling of almond slivers. This dessert could easily serve 3-4 adults. You may be pleased to know that I grabbed a slice of cheesecake for the road. It served as a very sweet treat the next day. My advice: If you like the Cheesecake Factory, give this one a try. If you like the Cheesecake Factory and hate crowds, noise and awkward clustering, give this location a few months to settle in, then give them a try. Either way, happy dining!

    Jessi D.

    First time going to this location since it's somewhat (45min drive) close to where we live and it was just a huge mess. I don't understand how they built such a small Cheesecake in such a busy location. The line was a mess everyone was just crowded by the entrance.So you had those waiting to put their name on list and those waiting to get called for a table and you didn't know who as who. Once we sat down it was a waiting game. Once the water and bread finally came out. We decided getting food was not really a good idea. By the time we ate most of the bread the cheesecake finally came out. After that we had a piece or 2 left of bread which we munched on while our drinks came out, which we had ordered as soon as we sat down. What seemed forever and just as we were about to leave the drinks finally came out. Then came the waiting on the check to come and get it back to sign. It's just a mess in there.

    Thien T.

    We finally made our way to Cheesecake Factory Cypress. We arrived on Wednesday night at 7P. It was crowded and people waiting, but lucky for us we made reservations ahead of time and waited just 4 mins prior to being seated. We were seated and immediately our waiter tended to us getting our drink and appetizers. I had skinny margaritas and stuff mushrooms. We also had potstickers , Asian salad was good and cheesecake was delicious. Make sure you save room . Huge menus, lots of selection

    Fried pickles and pork belly sliders

    i've been to this location a few times I don't like the entrées at this location. They usually fall short however, the happy hour was really good and the pork belly sliders are second to none you have to try them bartender was really nice. I don't remember her name but she was on top of things and I appreciate that.

    Steak Diane* **
    Courtney G.

    I love the Cheesecake Factory! However, on this rainy Sunday evening. It was meh. It was more so the atmosphere that was the issue. Overly crowded, and wet floors from all the rain. Made the atmosphere somewhat uncomfortable. I did not get any brown rye bread until it was time to pack up my dinner. I was told that they kept running out. I stayed persistent and eventually received it packed with butter. I will return to this restaurant, as I believe it was just a bad day for them. I would definitely like to give an updated review. Our server did the best she could to keep up with demand. So, I made it a point to tip her well. I highly recommend going during off hours when it's not as busy, to get the full experience this restaurant is able to give.

    Tiny asparagus
    K S.

    My favorite restaurant ever is Cheesecake Factory..because of the chicken Madeira. It's pricey, for chicken but I'm willing to pay this because it's sooo good. Today I went with my husband and we both ordered the usual. Our waiter didn't offer us bread, he poured me room temp water with no ice, and we waited soooooo long for our food! It arrived and I had one and a quarter chicken filet. I wish I'd taken a photo. Usually there are 2!! Same price mind you. It was dry and overcooked. My husbands was too. There were 3 asparagus on each of our dishes the size of green beans. The only thing good was the cheesecake, it was amazing! Rant over. I'm so sad and disappointed!! Did take a photo of the sad tiny asparagus!

    "Happy Hour" Burger* **
    Courtney S.

    Came back here for my birthday to get the free slice of cheesecake. We ordered off the skinny menu this time and were pleased with the flavor. The prices here are a more than a little hard to swallow. The inside and service are quite nice, but this is going to have to stay a "special occasion" place for me because the prices are just too high

    This is the picture of the bun. One bite is all I could manage.

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    Serving hot food cold is not good for anyone, unless all you serve are cheesecakes...but you do not!

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    Food was super service was very good love the menu choices desert selection was excellent and delicious

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    Ask the Community - The Cheesecake Factory

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    Dessert Gallery Bakery & Cafe

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    I drove out here specifically to redeem a free classic cakeball or signature truffle using their…read morerewards program. I don't come often because parking is always a nightmare, and tonight was no exception. When I showed them the app, the staff seemed confused on how to do a redemption. So they had to call the owner for help. The owner apparently told them not to honor the redemption because they were in the process of switching rewards program platforms, and what used to be a 50‑point reward was going to be a 300‑point reward. The staff said my points would transfer eventually, but I only will have 63 -- not enough under the new system. Hey, I'm no entrepreneur. But I am a customer who eats out all the time. And to me this is a textbook example of an owner who doesn't get customer service. I drove all the way there, dealt with the parking, and came specifically to redeem a reward that still showed as valid in their app. It's not my fault their system hadn't switched over yet. These cakeball and truffle treats are only the size of a donut hole. It's not one of their higher end desserts. The obvious right move would've been to honor the reward and give the customer the treat. But nope. They chose the stingy route instead. And with that one decision, they lost another customer. Congrats and enjoy your cakeballs.

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    Dessert Gallery Bakery & Cafe
    Dessert Gallery Bakery & Cafe
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    Le Emperor

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    Whenever I am driving around this road to head over to my parents I drive by this restaurant. A…read morecouple of weeks ago I decided to go here for lunch on a Sunday with a friend to catch up. Like Eddie S. says in his review, the location doesn't do this place justice! Once you step inside you are really taken to a totally different environment. The pricing seems a little high but believe me, once you see the portions and the flavor of the dishes, you will understand that they are just. When we arrived the restaurant was starting to get packed and by the time our food arrived the restaurant was at almost 90% capacity between noon and 1pm. My friend got a banh mi which came with fries and I ordered the 'le emperor pho'. He said that his banh mi was delicious. While I didn't try his sandwich because it had pork, I did try his fries and those were pretty amazing! My pho was one of the best tasting pho that I have tasted in a while. The broth was so flavorful and did not have any funky taste. The noodles had a nice bite and the bean sprouts and all the other accoutrement they gave was plenty sufficient. The service was extremely friendly. Even though the restaurant was busy with customers dining in and constant to go orders, they were extremely attentive and brought our food came out in a very timely manner. Would definitely go back!

    Don't let the prices of this place scare you away! Everything, even their appetizers are HUGE…read moreportions and very easy to share. They are very accommodating for large groups and are able to split individual checks. My group ordered many different things and the conclusion across the board- delicious! I loved the crab spring rolls. Again, HUGE portions. The pho was well seasoned and yummy and I had tons of leftovers. The staff is super friendly! They will pack up all the leftovers for you. And one of the best parts of the meal, you get a little spoon of crème brûlée with your check at the end!

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    Lovely dinner with family!
    Lovely dinner with family!
    Special eggrolls (off the menu)
    Special eggrolls (off the menu)
    Spring rolls

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    Spring rolls

    The Cheesecake Factory - desserts - Updated August 2026

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