such greqt service. nice environment to study. well made drinks as well. :) thank you

This is my go to Starbucks. I love how convenient this Starbucks is very close to my house and it's a drive thru! Staff is always very nice and the lines moves pretty quickly. Also very clean and spacious if enjoying your drink inside. read more

Starbucks - My favorite venti iced pistachio latte with oat milk, add vanilla cream cold foam. Delicious - Coffee & Tea Near Me - Chula Vista, California

This is not the staffs fault as it happens more often than not. I woke up craving a psl for the autumnal season. Paid $7 for a venti and had about 2.5 inches of space left on the top. Why? It's just weird. Money is not an issue but this is ghetto. Oh My Lord. Please fill that shit up. lol. read more

Starbucks - PSL - Coffee & Tea Near Me - Chula Vista, California

This is the post you wish you can give no stars. Worst experience this morning ordering an iced pistachio latte. Instead you get a Dubai Chocolate Latte. Then you stain your shirt just trying to fix your drink to your liking. The employee heard me when I told her what I wanted. Just ruined the day when it was simple request. That's the customer service job you are in. It's funny you can tell the ones that have been there forever who are unhappy versus the ones that love be their jobs and glad to be there. I won't be returning to this Starbucks. And do yourself a favor, the Target Starbucks is better. Or even the Birch drive thru Starbucks is worth heading over too. At least they smile when they take your order. read more

Was in the area today around noon and wanted to grab a coffee. I went to this location, and it was pretty empty so I was glad it wasn't too busy. However the customer lady in front of me was returning and exchanging a bunch of Starbucks cups and tumblers and the cashier looked confused as to how to return and exchange her items. I stood there only person in line for almost 10 minutes without anyone jumping on the other register to help me. So I decided to order my drink on the app and went to the pick up window instead. No one greeted me and no one was making me feel welcomed. My drink was ready finally. I asked for a straw and was ignored. I saw there were some on the counter behind this metal sign so I went to grab a short straw and the metal sign fell and hit the ground. All the baristas stared at me. One asked if I was okay, and I said I think so. It wasn't until I walked to the door that I realized I was not okay and that the metal sign had fell on the top of my right foot causing throbbing pain. I returned to the counter and said I'm not okay. One employee asked if I had a red mark, and I said no but my foot hurts really bad. No other employee did anything or checked in on me. I was already late to my meeting given being ignored as a customer, so I left. My foot hurts and I have a bruise and a bump there now. Also the iced coffee tasted very bitter and old. I have never experienced such poor customer service at a Starbucks and I've been to many across San Diego county. I am very shocked by the poor customer service on such a slow Wednesday afternoon and now I have to deal with my foot pain too! read more

Starbucks - Coffee & Tea Near Me - Chula Vista, California

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I went to Starbucks to get my drink and they asked for my name and they put me as lary and not Valerie and I waited almost 20 minutes thinking my drink wasn't ready read more

Starbucks - The name was wrong it was supposed to be Valerie - Coffee & Tea Near Me - Chula Vista, California

There is a significant selection of Starbucks coffee shops in the Eastlake area to choose from. This is including those inside vons and target. I strongly say this Starbucks is the coffee shop to go to. The drinks are always well made and they are very quick and efficient. read more

Starbucks - Cold Brew Coffee - Coffee & Tea Near Me - Chula Vista, California

The employee don't care, they stand around laughing and joking. Orders take super long to process. Ive noticed the charge in service over the last few weeks. The drinks are off. Today I sent my drink back twice back because it wasn't right. (And it still wasn't right). I would probably steer clear of this particular Starbucks. read more

Since WHEN people CAN'T get a free puppuccino without strictly making a purchase? I just did this a couple of days ago, same place; no issues. Since WHEN do these rules CHANGED? I would totally understand if with higher prices for everything, puppuccinos become also a source to get extra money to the already inflated prices--BUT PLEASE let your CUSTOMERS KNOW, even post a sign somewhere or by the entrance; INSTEAD of having someone telling you inside, when you are there with your puppy (I have a small dog) which I took inside with me--I BOUGHT a small cup of regular coffee, plain, no sugar; etc just so I could get my pup a puppuccino; TO HAVE THE YOUNG CASHIER TELL ME NOW THSY I NEEDED TO WAIT OUTSIDE for my coffee as my pup was no allowed to be inside. No problem, I took him outside, I have no problem following rules/etiquette; JUST MAKE THIS "NEW RULES" P U B L I C. I have been going to Starbucks for years, I have spent a lot of money buying all that Starbucks offer, I even collect cups from all over the world; and I've never heard of this. Now, if you go to the Starbucks page, it clearly states that puppuccinos are FREE, and "baristas are always happy to oblige". Has this changed? If it has, no big deal, as I did buy a small cup of coffee, ($3.50), etc; but the barista's way of saying it to me, her tone of voice, sounded sarcastic. I didn't appreciate that either. Starbucks, if you are going to change the rules, just let us know; Change your rules also on your website, simple. read more

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We were doing some target shopping and had to get our coffee fix on. We ordered the new chocolate cream cold brew and it was delicious. Service was a little slow here, but otherwise good. read more

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Staff was friendly, No issues with my orders Place was clean Potato and chives bites was delicious read more

I typically do not review Starbucks because all the locations are pretty the same, where you get a hit or miss, depending on the day. For this location, this is my go to for mobile orders. Compared to the other locations, the mobile orders are right in front as soon as walk through the doors. Someone is always there to greet you to ask if you have a mobile order and they assist you right away. I agree with other Yelpers that parking is a challenge. Also, ordering inside is ALWAYS busy and you end waiting awhile. I recommend this Starbucks for the mobile service only because it is consistent and the orders are spot on. They do run out of flavors and food sometimes but that is to be expected compared to other Starbucks. read more

Starbucks - Chestnut praline latte with Almond milk - Coffee & Tea Near Me - Chula Vista, California

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This was my first time at this location. It was busy but had a nice vibe. There was a little confusion on the order in the beginning but everything came out just fine. I think this location was a little more hustle and bustle then I'm used to but again overall it was a cool experience. Loved the little motivational sign at the counter. My drink was pretty good if give it a 7/10. read more

Starbucks - Motivation - Coffee & Tea Near Me - Chula Vista, California

I picked up a Caffe Misto from this Starbucks. The Misto was pretty good. It was pretty smooth and using the Blond Roast offered a mild coffee flavor. I could not help notice that this particular Starbucks needed some cleaning. The floors needed a sweep and some tables deserved a good wipe down. In fact, I had to wipe down my own table. Service and the counter speedy and friendly enough. read more

Starbucks - It's my Misto! - Coffee & Tea Near Me - Chula Vista, California

This Starbucks is notably clean, accurate with their orders, and friendly. The workers are attentive to the in-person queue, are quick with online orders, and quick to welcome in everyone who comes inside. read more

With zero customers inside (except ya two)this Starbucks, one would think the service would be terrific. It was NOT! We ordered 3 items plus an ice water. My GF asked for her ice water twice & twice was denied by the female employee. In her words "He'll get it for you" & "He's working on it" Yet she had time to fill up her personal coffee cup. 5 employees behind the counter & only one serving our coffee's. Music was playing "I'm in love with Stacy's mom" These kids are just having fun & forgetting customer service. Didn't even call the name when coffees were ready. read more

Starbucks - 1 good employee & 4 Lazy ones - Coffee & Tea Near Me - Chula Vista, California

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I have been coming to this location for 4 years and finally get to have my chance to make this review. I gave this location 5 stars because I usually make mobile orders and when I walk in they remember me and what I order. They always are very happy and that what keep me coming to this spot. Great customer service and highly recommended. My favorite drink is the iced americano and it's just so perfect it gives me the energy I need to continue my day with. I will keep coming back with their great work and excellent team of service they have. read more

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Carlos awesome service thank you very helpful and friendly food service and great customer service

It is now hard to get a cup of ice water! After asking for one, some baristas tend to ignore the request for water. The store is not that busy at times. The customer service has changed alot! read more

Why is it so damn loud in a Starbucks? That's my only gripe here, but I think it's a major factor, especially if your want to talk to someone. It's like being at a bar. The place looks really nice though, and the workers were friendly. read more

Below par Starbucks. Go here for the drinks but ready yourself for one of the worse customer experience you will encounter. 1) Lack of Supervision. I live in the area and go here only due to convenience. Every time I go here, I never see any supervision and routinely see rude service. Slow order completion is the norm. No compensation offers if they make you wait long or when they get your order incorrectly. 2) Atmosphere. On the small side, very difficult to enjoy the area. Not too conducive to hanging out. Go somewhere else if you want to hang out. 3). Parking is difficult. Located at a very busy plaza with lots of other restaurants. Be prepared to circle around while you wait for your unprepared order if you called ahead. One of the worst locations, I would go across the street to Vons or go to Target instead. read more

I loved the service from Isaiah gave me and how friendly he was. He made me feel special. Thank you!

Shout out to Rob, Austin and Joaquin who were SUCH nice and accomodating baristas this past Saturday. I had a random request for a frozen banana to be picked up after I had dinner across the way. They didn't laugh at me...rather were just curious! "Hey, pregnancy gives you odd cravings" I said. When I came in an hour later to pick up my banana, they had served it on a plate with a fork along with a congratulations note! They were so sweet. A little love goes a LONG way! Thanks for making my night even more special guys PS Put a pealed banana in the freezer and take it out for your dessert people...it's glorious read more

Starbucks - My special banana - Coffee & Tea Near Me - Chula Vista, California

Everything is good in this place: coffee and especially the service. Definitely will recommend to anybody. Very good place to relax and enjoy anytime when they're open read more

When they just opened this Starbucks, the workers were; cool, friendly, handsome, perfect bartista's. Everytime I walked in they made me feel like I knew them for years. It was a great time! The longer the SB was open workers started to change and the feeling of 'coming home' too. What is the strategy here? Start a Starbucks and open a can of perfect Bartista's and have them work for a while, and then switch them with people who care less about Coffee, Cosiness and Coming Home feelings? Coffee taste better when it is made with care, passion and perfection. O yeah! The outside seating is very nice, but for the evening hours you really need to put a little bit more light. read more

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They use to have big comfortable tables that you can sit and share with people. Once they rearranged the seats all against the wall ( small 2 seater round tables ) I rarely come in here now. Almost all the chairs opposite the small round tables are empty. Nobody wants to sit across a stranger that close to each other! read more

Your typical Starbucks with the usual setup. They have several tables outside and a nice patio area outside... There are plenty of baristas working, most of them were hustling and working fast, for the most part.. But.. this location is super, Super, super busy. The parking lot is always full and busy with lots of cars... the several times I've been to this location, the store is full with a pretty long line. You end up waiting a few minutes for your order.. Otherwise, its your typical Starbucks location if you're willing to deal with these inconveniences. read more

Decent Starbucks. Nice outside seating area with market umbrellas so plenty of sunshine and shade areas. Inside it's more student oriented with a long communal table dominating the room. The bathrooms have always been clean despite being co-ed (women's bathrooms can be horrible!). Service is uniformly good. Everyone ha been friendly the umpteen times I've been here. read more

Starbucks - Coffee & Tea Near Me - Chula Vista, California

The whole point of a mobile order is to have it ready by the time you get there. Sometimes its ok to wait a minute or two but when you wait 10 minutes or more past the pickup time, then theres is an issue. It is actually faster to just order at the counter. I was just waiting for a spinach wrap and unfortunately the location by my house is closed until 12:30pm for some weird reason. read more

Im on a road trip so I am completely new to this area. The people working this store were so amazingly generous and outgoing. It was a cup of coffee with some great conversations! I would love to be back! read more

Starbucks - Great person! Is named Rob. - Coffee & Tea Near Me - Chula Vista, California

probably one of the best starbucks I've ever been to. When you enter the building, you feel a sense of ease. my only criticism, and I'm digging here, is that the physical location is confusing. because you can see the sign from the avenue but not from the parking lot. and once you walk in the doors you have to walk around to get to the order cashier. the serving set up is made for fast online ordering so be sure to order before hand. read more

Starbucks - Coffee & Tea Near Me - Chula Vista, California

Absolutely love mikey!!! Super nice and treated me better than any other starbuck employee. I loved the place on how it looks of how its super modern. The drinks are as best as usual with me drinking the Venti Strawberry Acai lemonade. read more

They can never get my order right.. Every single time they always give me a coffee frap when I get a creme frap ordered from the app itself. It's very rare they get any of my orders right at all. read more

The cashier girl was nice but I waited and watched calmly as 10-15 different people came after me and left with their drinks before me. When I approached the cashier and politely asked if my drink would be ready soon she then told me they placed it in the wrong area so my drink was sitting waiting that whole time. I took it personally not because I was the only person of color in there but because not one of them apologized for the mistake they made. DO BETTER! read more

This location is great, I go to this one pretty often, A lady named Carolina offered me a sample on the spot to try a drink I wasn't sure I'd like. (It was delicious.) Another time I had come in with a big order to fill and grab all but one drink! I came back for it after I had realized( a few hours later mind you.) and mentioned If they had the drink I left still or if they remembered me, and they Did!! They had given it away already, but replaced mine with a freshly made one! I wish I had asked the gentleman his name, they remember my order, my face and everything! Great customer service!! You're all amazing !! read more

They embarrass us. We came to order two drinks. They had a sign on the bathroom that said, "closed to the public". I interpreted that as meaning closed fo non-customers. My girlfriend and I used the restroom. They came and scolded us stating the bathrooms are closed. They should fix the wording of the sign. What do people who drink coffee, a strong diuretic, do when they need to eliminate??? Pee on the sidewalk doggie style? read more

If anything, starbucks is consistent. No matter the location, my drink always tastes good. Cussler service here was good as well. Place was clean. read more

Busy busy busy! This Starbucks is a HIGH traffic stop. There is plenty of seating inside and out, however, there is constantly people coming in and out so if you are looking for a slow study place... this isn't it. With the high traffic, drinks take forever to be made so don't come if you are in a rush. My drinks and food are always terrific whenever I come so no complaint there! The only concern I have when I come here is the inconsistency of the temperature, sometimes when I come it's 60 degrees and at other times it's 75 degrees. The inconsistency of the temperature really affects the desire to come in. For-instance, today I wanted a cold brew, however it was FREEZING inside that I had no choice but to order a hot drink since I had no jacket. read more

No racist employees here! Just uber friendly ones that pretty much know my name. Shout out to Austin for amazing customer service & just a genuinely good personality! This is my fav study joint near my house. Tons of outlets. My fav drank: Black tea Coconut milk No water The only down fall is that it gets COLD, but it's to be expected. read more

ALWAYS come here to try some of their new "color" drinks. I must say out of all the flavors that ORANGE is my absolutely faveeeee Ask for mango/orange juice with vanilla bean powder and coconut milk!!!! It's sooooooo good. This location is THE BEST because they charged me the least compared to several other places that had me paying over $7.00 for the same drink (because other places m didn't know how to ring it up). This one gets it right every single time and I love that! Also every time I come here with my child the baristas are the nicest people EVER!!! It's not easy being a mom but the extra "how's your day" or "how are you doing" or "your daughter is so cute" REALLY REAAAAALLY makes me appreciate the gesture. Regardless of it being busy or not the people who work here make you feel noticed/important and not just another customer. Loveeee this location. read more

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