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    Starbucks

    3.5 (199 reviews)
    InexpensiveCoffee & Tea
    Open 4:00 am - 8:30 pm

    Order Starbucks Takeout or Delivery

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    STARBUCKS ATMOSPHERE

    What's the vibe?
    Loud
    Good for working
    Dogs allowed
    Outdoor seating

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    Reviews With Photos

    My coffe east las half o the tegurar portion, and they said it's normal. I order the same there at least 4 times a week

    Fusionjazz ..

    From 6-24-25 Ordered an off menu frapp drink. This being off menu images it more expensive. I asked the cashier 2 printouts of the drink contents sticker so I'll remember what's in it. This has never been a problem at other SBUX stores. The young cashier said she would half to put another order to do this. I said your manager should know how to this. She said, "the mgr isn't here right now." I asked for a supervisor. Cashier says, "the supervisor isn't here right now." Okay. This young inexperienced cashier is on her own with no proper management to supervise her. I went back to my drink order and asked her to whip it up really well so it won't go watery. I like it really whipped thick. There was an Asian barista not saying anything supportive but just minding his own business making drinks. They weren't even talking to each other. As I waited for my drink I see this woman come out from a back office, minding her own, moving about her business ignoring eye contact with anyone trying to seem invisible. Right away my sense was this is the supervisor or manager. This woman actually told the young cashier to LIE about not being there, so she didn't have to help me, a customer. I was the only customer in the store on this weekday afternoon. I took my drink and left the store. After drinking it 1/4 past the whip cream I didn't want a lot of, this frapp started to get watery. Tight lipped I was annoyed about this store lying and not getting my order right and paying for something that wasn't made right with an on-site mgr not doing her job. This is a very disappointing SBUX store for Chino Hills. Did I say the tables, chairs weren't wiped down and all unkept? Sad that almost IE stores have only averaged 2 stars for their poor quality service, for expensive drinks and poor district manager supervision and training. After calling several of those stores for a brainless question I was hung up's on because they were busy with customers. I thought I was a customer. I'm copying this message to email to the district mgr for SoCal so he'll see how his districts are by not providing the service the customers are paying for. This is a sad reflection of him if he's doing his job right. I got his contact info from a Chino store that was nicer than this, where his business cards were available. His stores are just so sad and in weak service quality.

    Jojo C.

    Stopped in to this Chino Hills Pkwy location as I needed my fix of caffeine on this overcast and bit chilly day. Pre-ordered through the app and was pleasantly served by Wendy. If she isn't the manager, Starbucks needs to make her the manager because her demeanor and customer service is a breath of fresh air. So much that she treats the store and each customer as if she is the franchisee owner. In the world we live in today, it's great to come across someone that loves their job because attitude is infectious. Stop in to this location and hope you are greeted by Wendy.

    Venti caramel frappe, with extra love today!
    Anjanette G.

    I'm a regular here, and today was made special... I had to post on ig, and got a lot of compliments on how nice it must be to have the baristas show more than usual effort ! Thanks guys! Loved my cup today!!!!! Keep up the good work!

    Adriana C.

    Always super friendly staff and the drinks always are super good today me and my friend ordered our pumpkin chai's and we got the cutest drawing on it by one of the baristas ! It made our day lol

    Pup cup!
    Lindsey P.

    Kindest Starbucks workers I've ever encountered! It was super busy and I ordered mobile. The worker went out of his way to get my dog a pup cup and struck up a conversation while I waited. I didn't get his name but thank you for being so sweet.

    How cute
    Phoenix K.

    Whoever does this, you make my morning every time I pick my coffee up.. everyone is always so kind at this location. The blonde manager is always so nice, and pleasant.

    Angel G.

    Shoutout the Starbucks team here they always are on point with my mobile order drinks quick fast and sufficient service is 10/10 per usual

    Brittany W.

    My fav Starbucks. April is always so sweet and considerate when I come in. If there's a line she starts your food order while you wait. My drink is always perfect. The staff is very kind and work efficiently and quickly. Thankyou!

    Mocha Cookie Crumble Frappuccino Blended Beverage

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    2 years ago

    Had one of their new drinks and it was delishious. Cant wait to try another. Service was friendly. Enjoyed my stop

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    Page 1 of 5

    Starbucks Reviews in Other Languages

    Ask the Community - Starbucks

    The Dirty Penguin - Rose tracinno with avocado toast

    The Dirty Penguin

    4.4(1.4k reviews)
    0.2 mi
    $

    Was finally in town early enough to stop by! I always love how pretty, floral, and pink the inside…read moreof this shop is! It's super cute!! And despite being a "small" space, there always seems to be plenty of seating, which is such a plus. This time I tried the Tiramisu Matcha. The tiramisu definitely added sweetness to the matcha. It was good, but I think next time I'd love to try one of the other matchas on the menu! Also, shoutout to how quickly they finished making both my drink and my friend's!

    I visited for the first time and unfortunately didn't have a great experience. When I ordered my…read moredrink, someone at the counter yelled my order across the shop even though there were only about three customers inside, which felt unnecessary. When I walked away, the barista also made a comment about the decaf drink that came across irritated. My friend had ordered a decaf beverage as well around the same time. While I was trying to focus on some work, one of the employees from the counter sat with a friend near the cashier area and they were speaking very loudly. Their conversation included comments about someone being Asian and arguing about whether someone was Black. It felt uncomfortable and unprofessional to overhear that kind of conversation while sitting in the shop. I hope the staff receive some basic customer service and professionalism training, as the atmosphere made it difficult to enjoy the space.

    Photos
    The Dirty Penguin - Super busy Sunday here!

    Super busy Sunday here!

    The Dirty Penguin - Lavender Toast

    Lavender Toast

    The Dirty Penguin - Matcha latte with vanilla (front), cappuccino (back)

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    Matcha latte with vanilla (front), cappuccino (back)

    CHICHA San Chen - Left to right: Cassia with cream with grass jelly, green tea mango, lemon condensed milk with mango, high mountain pouchong tea with boba

    CHICHA San Chen

    4.5(108 reviews)
    1.0 mi

    This is by far the cleanest taste tea place I have ever been. The quality of the tea that they brew…read moreis delicious. Your tea experience if brewed to order. Their boba milk tea is so good, not on the sweet side. The workers are so friendly and they'll give you suggestions based upon your liking. The place is clean and neat. I have been back 3 times in a month. That's how I really appreciate their teas. Packaging is nice, there's like a little holder for your drink. Super cute.

    Briefly in the area, recommended by a friend who said everything at CHICHA San Chen is good…read more Cream mango tart (5/5): the flavor of the tea which is espresso pressed is aromatic and balanced. The cream top, which they recommend you sip halfway before swirling into your drink, also very good quality and not overpowering. Not airy at all, flavorful too. Lastly, the mango part tastes fresh like pressed juice and the whole drink really came together. I almost ordered taro balls with mango, but CHICHA San chen really cares about curating flavor and the staff member let me know they don't offer that option because they discovered those flavors cancel out. I would trust them in the future to have amazing quality drinks. The menu on the TVs have small font that's harder to read until you're up next in line. Excellent service, they give drink of the day to sample, and nice well decorated interior.

    Photos
    CHICHA San Chen - Bubble Milk Tea

    Bubble Milk Tea

    CHICHA San Chen - Dong Ding Oolong Tea with Natural Milk

    Dong Ding Oolong Tea with Natural Milk

    CHICHA San Chen - Lobby

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    Lobby

    OMOMO Tea Shoppe - Pineapple Seasonal Series available for a limited time only!

    OMOMO Tea Shoppe

    4.2(1.4k reviews)
    2.4 mi
    $$

    Whenever my friends and I are in the area, we love stopping by here for boba!! This time around, I…read moreordered the Oolong Milk Tea with boba, and once again, it did not disappoint I also really appreciated how quickly we were served. Sometimes the lines can get pretty long and the wait for drinks can take a bit, but this visit everything came out super fast, which made the experience even better!

    Omomo is easily one of the best boba spots I've been to. Ever since moving to SoCal for college,…read moreI've been coming here nonstop, especially since it's conveniently close to Ranch 99, which makes it the perfect stop after grocery runs. I got the Magnolia Matcha, and the worker helping me was really nice and helpful. I asked if it was sweet, and he said it is, but suggested lowering the sugar level since my tolerance for sweetness is pretty low. I ended up getting it at 75% sweetness, and it was just right, which I really appreciated. The place itself is clean but on the smaller side, with not a lot of seating, so it's more of a grab-and-go spot. It's definitely a popular place, especially with college students, probably because of how convenient the location is next to an Asian market. Overall, it's a really solid boba spot with great drinks and friendly service, and I can see why it's always busy.

    Photos
    OMOMO Tea Shoppe - Magnolia Seasonal Series now available!

    Magnolia Seasonal Series now available!

    OMOMO Tea Shoppe - Camo Thai, Itchy Peachy (one of the best drinks I've tasted despite the weird name), Gyokuro with cheese/tiramisu foam

    Camo Thai, Itchy Peachy (one of the best drinks I've tasted despite the weird name), Gyokuro with cheese/tiramisu foam

    OMOMO Tea Shoppe - OMOMO collection

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    OMOMO collection

    Torotea

    Torotea

    4.3(1.2k reviews)
    5.8 mi
    $$
    Locally owned & operated
    Women-owned & operated

    Had to make my 1000th review count, so naturally I chose Torotea, the place that keeps my tea…read moreaddiction thriving. I usually hit their San Marino spot, but this location still delivered the goods. The shop's a bit small inside, but service was nice. Grabbed my ride-or-die Koan-Im Oolong Latte and paired it with a donut from my favorite donut shop like I was assembling the perfect duo for a late night snack. The tea was lightly sweetened perfectly to my liking, smooth, and clearly crafted by someone who respects tea leaves more than I respect my sleep schedule. The cloud top was basically dalgona candy foam and felt like a bonus dessert after finishing the drink. Even with a lot of people waiing, service moved fast, in & out in about 7 mins. Quality tea, speedy service, and enough creamy foam happiness to make a milestone review feel deserved!! Highly recommend!!! Now for some poetry that's inspired my 1000th review: Warm glazed memories sift through my reverie. A pink box opened in the summer of 24. Days were bleak and hollow like a bakery shelf at closing. I saw the saddest eyes, soft as powdered sugar falling. Sweet like a dalgona cloud top koan-im oolong latte, but carrying a quiet ache no frosting could hide. That summer you saved me, like the first bite of something new when you thought you'd forgotten what butterflies felt like. The season changed and you suddenly disappeared.... just an empty pink box on the counter. Only crumbs remain now, where your strawberry-glazed humor used to melt into every moment like sugar on warm dough. My heart split like a jelly donut. Still, I'm grateful as the world is as it should be. I pass by the donut shop on 66 and smile. People think it's just about donuts. But once.... a long time ago, one saved my life. Děkuju, na shledanou, měj se via.

    "a luxurious mix of our pure and umami Japanese matcha embraced by our smooth and velvety vanilla…read morecloud, frothed freshly in house" Now DOUBLE the Matcha latte with Matcha Cold Foam Cream. Matcha Einspanner was so yummy and matcha concentrated that I enjoyed it very much. Torotea has well crafted drinks and I appreciated the samples!

    Photos
    Torotea
    Torotea
    Torotea

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    Starbucks - coffee - Updated May 2026

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