Stopped by Platform 909 on a Sunday around 3 PM to check it out since I was craving a matcha drink. I ordered the banana matcha latte, and they accidentally made the wrong drink first. Instead of tossing it, they offered the butterscotch latte for free, which I really appreciated. Mistakes happen, but the way they handled it made for a great customer service experience. The banana matcha latte was really good, smooth, balanced, and not overly sweet, which is exactly how I like my matcha. The butterscotch latte wasn't my favorite because it was a bit too sweet for my taste, but if you have a sweet tooth, you'll probably enjoy it. They also have pastries and cookies, however I didn't get to The ambiance is definitely one of the highlights. The café has a cozy industrial vibe with exposed brick walls, warm lighting, and cute decor that makes it feel inviting. There are plenty of tables by the windows, a cozy back room that's quieter, and several spots that would be perfect for studying, working, catching up with friends, or even a casual coffee date. It has a relaxed atmosphere where you can easily spend a couple of hours. Overall, the drinks were solid, the customer service was thoughtful, and the space is somewhere I'd come back to try other drinks and sweets. Definitely worth checking out if you're in the area. read more

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I have been to Platform 909 a handful of times, and 3 out of the 2 have been disappointing I've ordered the banana match each time & the first time was great, which is why I went back! The 2nd time was horrible, the 3rd visit was great and the 4th & 5th visit... horrible. The drinks are inconsistent, I like a matcha to taste like matcha - while the drinks that were disappointing tasted just like milk. The presentation of the drinks is beautiful, but inconsistent in taste. read more

Platform 909 - Banana Matcha - Coffee & Tea Near Me - Chino Hills, California

First off this place is decor in this coffee shop amazing and Harry Potter inspired. If you are a Harry Potter enthusiast like myself. They have a wide variety of sandwiches, pastries, and coffee. The wait staff was so helpful accommodating they helped me navigate the menu and gave me a great option for my mom and I. We made it a Harry Potter day prior to going to Universal Studios. It really was a great experience. Clean establishment, also love coming here just to relax and study. I recommend Platform Butterscotch Latte Ham & Cheese Bagelwich read more

Platform 909 is located off the freeway about 8 mins away from the Chino Hills Shoppes. They share a small parking lot with other businesses but I was lucky enough to locate a parking right outside the entrance last Saturday when I visited. The coffee shop was a decent size and had quite a few people there for brunch. Their sandwiches actually looked delicious, but since I had already ate, I just ordered their Cookie Butter Latte and a Chocolate Chip cookie. The Latte was a bit too sweet for me so I give it a 5/10. The cookie was pretty good - 7/10. There were 4 people working behind the counter and felt their customer service could be better. Might stop by for brunch one of these days. read more

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I came back to grab a drink while I waited to order dinner at the sushi shop two stores down. I asked the employee what's the most popular matcha drinks and he recommended the one with banana foam or strawberry foam. I decided to go with banana. Ill give it to them, their matcha latte is good. The sweetness level was right, extra ice level was just enough, matcha flavor stood out but not too bitter, and no milky aftertaste. I enjoyed the banana foam on top, too. There's this restaurant in Irvine that has good matcha latte, but its nice to know I won't have to drive that far to get a good matcha drink. Be aware, you'll be paying over $8 for a matcha drink here, but its a nice indulgent. I will definitely come back to try coffee or coconut drink and food items next time. I heard their coconut is made inhouse so im wondering what that's about. read more

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Loved coming here the few times I have been here. Came here a few years ago w colleagues when it had the Harry Potter theme going. read more

Platform 909 - Strawberry Matcha Latte - Coffee & Tea Near Me - Chino Hills, California

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First time trying this place and it's cozy and comfortable. Everything on the menu looked good. I got a Strawberry Matcha Latte, an egg and bacon bagel and Oreo crepe cake. The strawberry matcha latte is silky, sweet just enough with the strawberry purée as a perfect touch. Definitely would order this again. I also tried the Cookie Butter latte - also amazing as well! The bagel sandwich is fresh, tasty and more than enough for me. The bagel was toasted perfectly, the cheese and the cream cheese spread on top was the perfect amount of creaminess. As a bacon lover I would have loved more bacon, personally, haha. The Oreo crepe cake was phenomenal, almost like a tres leche type, it was so good! All in all, I will definitely be back. My only bit of advice is maybe getting cups with their logo on it but seeing how packed it was on a Sunday makes me think they may not need the additional press! Amazing overall! read more

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This is a cute, cozy coffee shop located inside a plaza behind a bank, so there is plenty of parking around. They have a decent amount of seating inside, and various tables for you to have a small group study session or coffee catch up with a friend. Service was okay, could be better on ensuring their tables are cleaner since I had to clean my table of the crumbs the previous customer left and there is only one bathroom. Regarding the menu, the prices are good for the drinks, but it is okay for the food. I ordered: -Basil Pesto Chicken Panini- Delicious, but it would have been great to have something like kettle chips and not the nacho and cheese kind. -Banana Pecan Latte- perfect amount of sweetness with the banana and the pecan makes the coffee not bitter. Overall, I really like this spot and looking forward to trying their matcha drinks. read more

Platform 909 - Menu - Coffee & Tea Near Me - Chino Hills, California

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Cute Harry Potter inspired coffee shop in Chino Hills. The brown sugar shaken espresso less sweet is my go to drink. Their drinks tend to be a little too sweet for my liking, so I like that I can adjust the sweetness. My husband's go to is the Spanish latte less sweet. The only drink I'd give a pass on is the chai, it tasted like diluted cinnamon water sadly. But the coffee is good and will continue to order that. A great treat if you're in the area. read more

I love coming to this place to study. I love the ambiance and decorations here. There is a back room to sit and eat/study at. Food and drinks are good and the staff is always friendly. But keep in mind sometimes this place does get busy so if you want a study seat next to an outlet just go early (: read more

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I enjoyed their banana bread latter hence the 1 star rating. However the service unfortunately is why this review is so low. I initially ordered 1 chicken panini, when the person handing out food called my name I of course went up to grab my food. She handed me two and kept insisting it was my order. After being on our LAST bite the lady comes out running to us saying we took someone's order. How is that possible if we were handed the food. My boyfriend went up to cashier because we were told to pay for the additional food. He explained the situation in whole to the cashier and she rung him up after he taps his card we are told " you didn't have to" The paninis aren't cheap $15.50. Very disappointed that we weren't even offered a refund for the additional sandwich. If we wanted extra food we would've ordered. -------------------- Business owner, Please indicate the accurate response that should've taken place when you ran up to us saying we took 2 orders. We are good people it's why we offered pay, but as a business owner we SHOULDN'T have been asked to pay. Additionally, as a customer why is up to ME to ask you to correct an order? Thank you for being passive aggressive in your response customers will keep note of this. read more

Platform 909 - Coffee & Tea Near Me - Chino Hills, California

First time here and so HAPPY we came. My granddaughter wanted Matcha as she can't get GREAT Matcha in the small town she lives in. Tip: Starbucks Matcha is not it. We were kindly greeted when we entered. I ordered the Passion Fruit Slushie ($5.25) and my granddaughter ordered the Strawberry Matcha ($6.50). Our drinks are top tier delicious. This coffee spot is so nice with the warm lighting and plenty of seating. Ashley made our drinks and she's so pleasant. I'm sure I'll be back. read more

Platform 909 - Passion Fruit Smoothie - Coffee & Tea Near Me - Chino Hills, California

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Such a cute coffee spot! I ordered the Spanish iced latte and it was perfect, just the right amount of sweetness. I can't remember exactly what my friend ordered, but we both really enjoyed our drinks. Service was super fast and the inside is adorable. Definitely a place I'd come back to! read more

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I stumbled on Platform 909 on a bathroom break, and wow! The cookie butter latte was a total surprise. Sweet, creamy, and that cookie crumble on top just melted into perfection. I'd stop by again just for that latte! read more

Platform 909 - Cookie Butter Latte - Coffee & Tea Near Me - Chino Hills, California

Just moved to the area and wanted to try a local coffee shop. First impression when I walked in was clean and professional. AC was on thank goodness since it was super hot outside! Decent amount of seating here. I love the plants and lights. They always liven the place up! Grabbed a table and ordered their iced Banana Pecan Latte and their Chicken Pesto Panini. ICED BANANA PECAN LATTE: On point. Not too sweet and just the right amount of foam and they even put actual pecans in the drink. I knew it would have a tad of sweetness but I don't like it when places overpower it with added syrup and sugar. This was perfect! CHICKEN PESTO PANINI: Hot, generous portion of cheese, chicken and filling. Can't complain. I would swap out the tortilla chips with something else however. I'd rather have some fresh fruit or side of potato salad. But I get it. I'm a business owner and I know all about "costs" lol. And they have desserts too!!! Love this coffee shop. All the workers are nice and it's quiet, calm and clean. No homeless using the restroom like Starbucks and no overpriced Latte's for $12.00. The vibe here is chill and relaxing. I think I found my new "go to" coffee shop. And yes they do have free WiFi. That's a must nowadays. read more

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Very underwhelmed got their two best drinks and they both taste so bitter and when mixed completely taste like milk idk I expected way more given the menu photos they were rlly nice inside tho and very fast service maybe just an off day. read more

Platform 909 - Cookie butter latte and butterscotch latte - Coffee & Tea Near Me - Chino Hills, California

Cute coffee spot! The location is easy to find and there's plenty of parking in the plaza which makes it easy, especially during weekends or busier times. Absolutely love the Harry Potter theme/details throughout the cafe and it gives such a cozy vibe (especially the room in the back) to study/work/hangout. They have a really good variety of sweet treats, pastries, and coffee/drink options. Staff was really friendly and pretty quick service as well. Will certainly be back to try other yummy drinks. read more

A cute little coffee shop tucked away in Chino Hills. Seems like a great place to relax, catch up with a friend, read a book, or even do some work on your laptop. The staff was friendly, helpful, and did not take too long preparing your order. I ordered the strawberry matcha for myself and the platform butterscotch latte for my mom. My mom said it was "better than Starbucks." I definitely agree. The matcha was not bitter and not overly sweet. It was just what I needed. I will definitely be coming back to try more. read more

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I loved it here! I actually wasn't suppose to come here but the spot I was going to go do my homework at was waaayyy to crowded and when looking for another spot this one popped up and I'm so glad it did! You can kind of see in my picture there's a hallway and after that hallway is a rectangular table and a small high top table that was a bit more dim lit for ppl doing homework but it was full when I got there. Then they have some tables in the regular area and then some outdoor seating. The staff were friendly and honestly the ambiance was on point. The basil pesto chicken panini was good, it came with a side of chips and some nacho cheese dip which at first threw me off but honestly it was pretty good, the nacho cheese does have a hint of spice (not too spicy for me at all) but in case spice isn't for you. The banana matcha latte was good, I did get mine with oatmilk and I'm not sure if that added to how creamy it was but it was creamy, and I did enjoy the banana foam as it honestly wasn't too sweet which I love because I always get nervous since they usually are really sweet, and the almond croissant was good as well but I'm a sucker for one so I might be bias. As for how busy it was, I was there on Saturday between 1pm-3pm, when I first arrived it wasn't busy really but I noticed as I sat down they were in and out of small rushes but nothing too crazy, as for parking, it is in a parking structure so honestly there's a lot of parking. Overall I would def recommend coming and checking this place out! read more

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The coffees pretty good! And the space is super cute, quiet, with a decent amount of seating. Was a really nice space to study. Wish there were more tables near outlets though. read more

Platform 909 - Banana Pecan Latte - Coffee & Tea Near Me - Chino Hills, California

First time trying this coffee shop on Saturday morning. Very cute place located in a shopping center there is a ton of parking available. The shop is so cute and well decorated with lots of sitting areas and comfy chairs. They have a bigger table in the back for study groups. It's pretty quiet in the restaurant even when it's busy, so I think it would be a good place for studying.They also have food available sandwiches and pastries. The service is great the girls are very friendly and help with menu choices. I chose the butterscotch latte which was amazing! Definitely I would recommend. Also, got the breakfast sandwich croissant and butter pecan latte was good as well I would recommend. read more

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Been wanting to try this spot for awhile and came in today while needing to get some things done on my computer. Small shop however, plenty of seating inside with really cute decor, I believe it's Harry Potter theme or something along the lines, buI the ambiance was great for chillin and getting work done. Staff was a younger crowd, seemed friendly and enjoyed each others company. I told my partner over the phone what a great breakfast menu they had, and I look forward to returning to try more food options! Great coffee! read more

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This is one of my go to spots for coffee or breakfast. Love how they have quality coffee as well as boba drinks if that's what our mind desires that day. Service is great, place is comfortable and quiet to study or work. Too bad they don't have Almond Milk Tea anymore but I typically order their Lattes anyways. This time I ordered their Lavender latte which was good and not extremely milky or sweet. Breakfast croissantwich- croissant is very good and soft. Egg is fluffy. I order this every time, but overall it's typically very buttery and cheesy. If you like cheese and sauce, this is for you. I may need to ask them to hold off on cheese/sauce next time to keep it extremely simple before I keep needing to force myself to finish the last bite. read more

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I never leave reviews but WOW this place blew our expectations out of the window. We traveled about 30 minutes to try Platform 909 and we are so glad we did. It is a little pricy but so so worth the money. For two sandwiches and two large matches we spent $48. I would have no problem paying that again for the quality we received. The workers are sweet and the shop is perfect for studying, a lunch date with friends, or a quick bite to eat. Would give this place 10 stars if I could. Definitely try it out! read more

Platform 909 - Banana Matcha - Coffee & Tea Near Me - Chino Hills, California

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The matcha and Hojicha are sooo good! The service was also fast as there wasn't too much people there at the time and the vibe was totally chill. Will definitely be going back! read more

Platform 909 - Hojicha - Coffee & Tea Near Me - Chino Hills, California

Came here for popcorn chicken but that's not on the menu anymore. Got the matcha latte with strawberry puree which was tasty. Matcha flavor was light. Strawberry puree contained bits of real strawberry. Also got a grilled cheese for my kid. It came with tortilla chips and a little cup of nacho cheese. The kid was excited about that and ate that first. Grilled cheese was not too oily on the outside and cheese was very melted and stringy. Not sure what the cheese was on the inside but must've been kid-friendly. read more

The drinks were delicious and service was fast. We arrived around 12pm on a Saturday and there were about 5 ppl in the line before us. The ambiance is a great vibe. They have good seating with more tables in the back with one large table that can fit a larger party. The place is clean. They have brunch and their food options look tasty. They have ube flavored crepes which looked bomb. We ordered the Honey Bear Latte (hot) and Ginger Peach Green Tea (iced). I looooved the Honey Bear. It was just the right amount of sweetness. My girlfriend loved the Green Tea. To me it tasted watered down haha. Honey Bear: 5/5 Ginger Peach Green Tea: 4/5 read more

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Small coffee shop with cool vibes. They have outside and inside seating. They offer drinks and food options. Coffee is delicious and breakfast sandwich's are pretty good. The croissant breakfast sandwich comes what a mustard but it's different consistency and taste slightly sweeter. Greatly paired with the sandwich read more

Platform 909 - Tiramisu Latte, butterscotch latte - Coffee & Tea Near Me - Chino Hills, California

I ordered the platform butterscotch latte and it was good but it tasted like a caramel macchiato. There wasn't much to assume this is a Harry Potter themed coffee shop anymore. They played light music in the background and had seats to study which was nice. For a study cafe it was great but disappointing to not find any Harry Potter themed decor read more

Such a cute shop! The drinks are delicious, and they have an amazing chocolate chip scone that I would happily come back for again and again. The only reason I'm giving 4 stars is that most of the chairs aren't very comfortable. There are only a couple of cushy seats, and the rest, especially in the back, are metal and not great for staying awhile. I'd love to see them swap those out for something with at least a little padding. Other than that, this place is the best! read more

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Stopped by here with my family and the drinks were good! I enjoyed their seasonal drink availability and the cute theme inside. The staff are nice and friendly. There's a lot of seating available but definitely better for smaller/individuals. Not the best for groups but could see it as a fewer study/work spot. Parking: plenty of free plaza parking read more

Platform 909 is my go to place for vanilla latte and their bacon & egg bagelwich (Bagel bread sandwich with bacon, eggs, spinach and mozzarella cheese). The owner, Jenna, is very friendly and always greets me with a smile. If you are in the area, I highly recommend this coffee shop. read more

Platform 909 - Bagelwich & a Vanilla latte - Coffee & Tea Near Me - Chino Hills, California

SERVICE DOGS DO NOT NEED A LABEL OR A VEST ACCORDING TO THE AMERICAN WITH DISABILITIES ACT LAW I have been coming to platform 909 since around 2020. It was always my number one spot to study and get a drink with my service dog. It used to be an amazing atmosphere before new ownership took over this coffee shop. I have met the new owner although she is nice and they produce good drinks it's not worth going to anymore due to the staff and how unwelcoming it has become. Today I thought I would take my service dog back down to platform 909 for old times sake. The staff were very rude about my service dog being in the cafe. I asserted my rights according to ADA law. Your staff are not properly trained in how to react to disabled people and their medical equipment. The way I was treated was very inappropriate and made me feel so unwelcomed as a woman with epilepsy who has lived with this disability since I was a child. I have pictures of my service dog in platform 909 as far back as 2021. (Which I have attached) Service dogs do not have to wear a service vest according to ADA law. It is almost 90 degrees outside and I will not put on my service dogs vest just to please these workers. You can also not use an excuse such as dog allergies to kick out a service animal and its disabled handler. According to the ADA government website a service dog will always trump a workers "allergy". My service dog is clean, he laid quietly under a table and did not approach workers or customers. He knows his job and knows the standards he is held to. I will not be coming back again due to how they treat disabled people and if you have a disabled family member I would steer clear of platform 909. To the owner I would recommend looking on the ADA website and training your staff on service animals and dealing with disabled individuals read more

Platform 909 - Coffee & Tea Near Me - Chino Hills, California

Amazing drinks and pastries. Amazing workers, and the atmosphere was warm. 100% recommendations. read more

Platform 909 - Love Potion Latte - Coffee & Tea Near Me - Chino Hills, California

If you're looking for a flavorful avocado toast this is the place to go to around here. It's very filling too. The employees were kind. Good came out very fast. The black tea was good but a little cloudy. The pastry selection is mouthwatering. The best part is truly the ambiance. You can really tell they took their time making this place. It is cute, cozy and everything a coffee shop should be. read more

Platform 909 - Bacon & Egg Avocado Toast Peach tea - Coffee & Tea Near Me - Chino Hills, California

My coffee was gone before I made a left turn at the light yummmm. Very delicious! Needed a quick pick me up and did the job. Staff was nice too. read more

Platform 909 - Coffee & Tea Near Me - Chino Hills, California

Miscommunication is a huge problem at this location. It wasn't the first time one of the cashiers forgot to punch something in that I ordered and the debacle at the cashier was not worth my time. They're super rude is what I've observed with myself and other customers over mistakes being made on the end of those taking the orders. They either punch orders in incorrectly or not at all. Save yourself the trouble and get your coffee elsewhere..a place where you can get what you order without a ton of unnecessary drama. read more

I have had such a great experience here each time. The food and drinks have all been great. The cookie butter latte and platform butter scotch are what I come for when I'm looking for a good coffee treat. The matcha is great as well. I have also enjoyed the bacon avocado sandwich and the Italian basil panini. My only complaint is in the chips that accompany the panini. Nachos seem so out of place for such an awesome sandwich, I agree with others when I say that a good bag of kettle chips would pair much better. Service has also always been great and prompt when I come in. I'm always in and out in about 15 min or less depending on if I get food or not. read more

算一算這家咖啡廳再去Nail也可以非常久了，是不是會快10年了呀？以前這家咖啡廳的號召點是說有跟哈利波特有關的擺設，現在再過來看起來好像就沒有哈利波特的影子了，但是他們的咖啡還是小有特色，在這個鄉下地方，我看人氣還不錯，平常的日子去年輕人也在裡面看書，昨天喝個咖啡也不錯喝呢 read more

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I had the double matcha latte with oat milk and the total was $8.62 without tip. It's relatively sweet yet I couldn't taste the matcha; I tasted more of the sweet cream. Overall, it was just okay. My hunt for a local, solid double matcha latte continues... read more

Platform 909 - Double Matcha - Coffee & Tea Near Me - Chino Hills, California