Baskin-Robbins

166

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3 years ago

Look at this turd that this location custom made for my nephew's birthday! It's awesome! Tasted good too! This is the second custom cake we have ordered here in the past couple of months. The process is easy, it's always ready when promised, it's delicious, and the recipients always love it! I'll buy another custom cake from here again. That's for sure. Maybe you should try it out. I think you'll like it! read more

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Alma M.

171

221

420

3 years ago

Came in tonight and there was a bit of a line, Andrew was handing the line and online orders all by himself. He was very polite, friendly and kept the stress under control. The place was clean, the ice cream is always among and parking is easy to get in and out of. There's no restrooms, but that's fine! It can can noisy but that's just all the excitement from the delicious sampling and shakes! read more

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Zara Z.

0

2

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8 months ago

I went there with my partner, and the experience was very unpleasant. The woman who took our order, a lady with curly hair,and had glasses was extremely rude and spoke to us as if we were stupid. Her attitude made us feel uncomfortable and disrespected while we were simply trying to order. But on the bright side the ice cream was very delicious. read more

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Jasmine P.

0

31

28

2 years ago

not what i expected. the picture they advertised is not what they gave. the color doesn't match or isn't nearly as close to that brown. there are missing stripes and you can see the bread of the cake. looks like it was done in 10 minutes; super last minute. read more

Baskin-Robbins - you can see the bread. it's not fully coated in frosting - Ice Cream & Frozen Yogurt Near Me - Chino, California

Baskin-Robbins - there are lines missing & the color is a light brown - Ice Cream & Frozen Yogurt Near Me - Chino, California

Baskin-Robbins - this is what i expected - Ice Cream & Frozen Yogurt Near Me - Chino, California

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Marisa B.

0

19

10

2 years ago

Always come here for a late night snack could never go wrong with rocky road always order on the app and it's always ready when I get there

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Manny F.

9

19

0

3 years ago

Went today to buy my wife an ice cream cake! Zero customers inside and I went directly to freezer to look for cake! The employee just stared@me! I had difficulty finding what I was looking for and everything was kind mixed up! The employee never offered any assistance! I turned around and looked@employee-he just stood there looking@me-then another employee came into view! I finally gave up "why bother" and left store! Nothing! I'll never return to this location! I usually buy all my ice cakes from this location! Never again! read more

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Chi W.

14

9

10

4 years ago

Hi- ordered an heart cone cake on line today & see the final result when I got home- this is unacceptable! read more

Baskin-Robbins - Heart Ice Cream Cone Cake - Ice Cream & Frozen Yogurt Near Me - Chino, California

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Kathleen C.

199

543

2028

5 years ago

People are friendly! We love the ice cream and we by it by the quart (2 at a time). Unfortunately the last 3 times we've visited this location our ice cream is too soft. It's not being kept at the right temperature in the store. It still tastes fine but when put it our freezer it gets crystal do to the soften state. read more

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Pierre C.

187

252

1179

7 years ago

Had a quick order for two shakes... The staff was friendly and attentive. Shakes were amazing on this warm day! read more

Baskin-Robbins - Shake time - Ice Cream & Frozen Yogurt Near Me - Chino, California

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Tre F.

0

15

7

5 years ago

I live in Valencia, Ca & I LOVE coming to THIS baskin Robins when i am in the area visiting family . Because they have "icing on the cake " because unfortunately they don't have it available at the ones near my house read more

Baskin-Robbins - Icing On The Cake Ice Cream - Ice Cream & Frozen Yogurt Near Me - Chino, California

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Pamela W.

62

37

18

6 years ago

I can always count on Baskin Robbins to brighten up my day. Their cakes are always professional prepared, ready and of course, very delicious. Andrew was our server, and not only was this location following safety regulations during COVID (with proper PPE and 6 feet of social distancing), but even though it was busy and he was serving other customers, he was polite, professional, and efficient with his time. He is quick with preparing cake orders (I usually a cookies and cream individual sheet cake) and didn't neglect his customers. He is a great communicator and puts customers' needs first. I'm always happy to come back for a nice ice cream treat and great customer service. read more

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Lissette D.

0

3

11

4 years ago

Terrible experience! Came in for my favorite a cuppuccino blast at 9:20 pm (40 minutes before close) and was told they started closing early and they had already cleaned their blenders so they weren't doing any more blended drinks with the worst attitude! I asked the employee her name and she took about 30 seconds to come up with the name "Eva". So I'll describe what she looks like since I know it's not her real name. She's was skinny, darker skin complexion, with black hair. I have worked in the food/service industry for over 10 years and have NEVER come across such a rude person! I understand they want to hurry and close so they can go home but there's two blenders. Close one early and leave one open at least. Or make up and excuse/lie and say they're broken! Don't tell me you cleaned them early and are no longer making blended drinks. She had the worst attitude and even rolled her eyes when she was turning around to keep cleaning thinking I didn't see! The other girl working was soooo sweet and was actually working helping the customers. So if you come across "Eva" good luck getting anything you'd actually want, she prohibits sales and happiness! Very disappointed with the customer service. read more

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Jada J.

42

3

4

6 years ago

We love getting ice cream here! Probably same flavors as other locations but the people at this location always make us smile with their nice attitude. We ordered an ice cream cake for my 5 year old niece's birthday and it came out just the way we expected. She said that it was her best birthday ever! read more

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Michael A.

535

19

2

8 years ago

They do not honor the dollar scoop Tuesday, which every baskin I've been to does. And when middle aged Chinese man or older chinese woman works (owners) the scoops are never the right size. Always super small. I have avoided this location because of that and today same result. I've purchased about 10 cakes at chines hills location and now going to continue with that location. This place is cheap when owners operate the business. read more

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Anthony V.

188

208

161

10 years ago

This place is great friendly service, and great tasting ice cream. My son didn't know what to get and they gave us 4 different samples until he liked an ice cream, they patient and happy the whole time. I will be coming back soon for some more ice cream. Signed and approved Anthony Vargas read more

Baskin-Robbins - With my son enjoying some ice cream - Ice Cream & Frozen Yogurt Near Me - Chino, California

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Rose S.

0

6

0

6 years ago

Bad service Iyanna (Spelling could be wrong) was the one who assisted us tonight if you can call it that. No greeting when we walked in. I asked for a flavor like strawberry cheesecake since they were out and she said cookie dough, how is that like strawberry cheesecake? Gave the smallest scoops possible. My child got one adult scoop, I got a 3 scoop sundae and hers was bigger smh don't usually get irritated over small stuff I just have always had positive experiences here and now don't want to return. read more

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Jeromy R.

0

3

1

3 years ago

Evelyn and Noel need raises! They were so kind and quick to get me exactly what I needed. Awesome staff at this location

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Yung Y.

0

5

8

6 years ago

I love ice cream! A big scoop of rocky road with waffle is the best. I am happy I accidentally stopped by this location. I usually go other one. What a generous scoop!!!The staff here is well trained and everything is neat and clean. read more

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Andrew C.

0

8

2

7 years ago

Guy is charging $40 for a funko pop that retails for $12.99. Greedy. Hope you never get an exclusive again.

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Reviewer A.

2

17

2

10 years ago

I HAVE A UNBELIEVABLE STORY, THAT IS 100% ACCURATE! I cannot believe that this happens nowadays. So last night after having along day at work, I decided to go to Baskin Robbins, because usually Ice cream makes a person feel better. Little did I know I was going to come across this extremely rude associate by the name of Andrew. It was 9:55 p.m. when I walked in the Ice Cream Shop. As I walked in I told the Associate, Andrew, that the business lights are off and it was pretty hard to find the location. His immediate response was "Maybe you should get your eyes checked!" no giggle or laugh, just a straight face. I then figured he was having a bad day, so I proceeded to order my Ice cream Sandwich. As I was eating my Ice Cream Sandwich, I saw a sign at the door that read: "Download the Basking Robbins App and receive a free scoop." I then proceeded to download the app. As I was sitting down waiting for the app to download, so I could take advantage of the offer, Andrew ordered me to leave. I explained that I was downloading the app and enjoying my Ice cream sandwich I had paid for. He said that if I didn't leave right away, he was going to call the cops on me. I told him that I would leave as soon as I was done with the installation of the app. The time now at this point is 10:02; keep in mind that is two minutes pass closing even though I was already in the store before 10:00. He then got on the phone and called the Chino Police Dept. Shortly after 2 police cars show up. As soon as I explained that I was a paying customer and that I know my rights, they eased up and told me that "everyone is allowed to have a bad day." I did not go into this shop expecting to get the cops called over some Ice cream. Now, to make matters worst I called this morning requesting to speak to the Manager. I spoke to Johnny (who claimed to be the manager) to inform him that one of his employees, Andrew, was extremely rude and has absolutely no customer service skills. "Johnny" chuckled and said, "Okay, I will tell him not to do it again." I am appalled by this response. I honestly believe that people that do not have people skills or don't enjoy working with the public, should look for employment where they don't have to deal with people. This is how businesses lose customers, and I will for sure not be going back to this establishment. I work at the Law Offices of Phillip Myer and i know my rights as an individual this will not tolerated. Picture of Employee on the phone with the police: read more

Baskin-Robbins - Horrible customer service. I wonder would would happen to human beings as a whole if we treated each other like this.... - Ice Cream & Frozen Yogurt Near Me - Chino, California

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Christopher M.

Elite 19

155

111

416

9 years ago

I'm a fan. My family loves it. I mean... who doesn't like ice cream?! Location is fair. Clean. Nothing crazy over the top, but we have always had service with a smile. In fact, reading some of the reviews talking about "new management" and "bad customer service"... I just can't agree. Been here plenty of times and never really had a bad experience. My family has only ordered ice cream in cones and cups, so I can't vouch for their cakes or drinks. Will continue to frequent this location. read more

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MR E.

15

104

0

19 years ago

On the outside it looks like any other of the millions of baskin robbins around the country. The decorations are modern, but really people come to baskin robbins for the ice cream. Way better than the cold stone trend, tgif, pink berries, and other frozen yogurt chains. What more than the 31 + flavors can you ask for...there is something here for everybody. Anyhow on with the review, the ice cream and products and ambiance are the same as every other baskin robbins. What separates this place is the customer service. They have a great staff...they are pretty generous with the serving sizes. I've ordered a few cakes, and those have been awesome. They even let me order a cake with multiple flavors of ice cream. I know the stores are individually owned, but this ownership is top notch. I have been to other stores, where they don't even accept the coupons or promotions. This is the best baskin robbins i have been too. read more

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Priscilla G.

12

29

20

7 years ago

The young Asian gentleman is always very kind and helpful! He makes the milkshakes perfect! One of the better bask in robins that's I've been to! Keep up the good work! read more

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Nat K.

0

16

1

7 years ago

I always come back here because the customer service is amazing. All the employees here are very friendly and kind.

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Mark C.

36

39

42

11 years ago

Well I can't complain as loud as I want. I took my lovely daughter for an ice cream yesterday and was reasonably surprised that the total was ONLY $5. I would have expected $10. As far as the service, EXCELLENT! What an amazing staff. They do their job well. I would give the service 5 stars but the pricing on other items is too much for just an ice cream. read more

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Emily M.

0

7

3

8 years ago

This place is always full of attitude. I went a few minutes ago and the guy didnt even make the sundae with everything it comes with he adds $1 for each topping even though the sundae comes with it. I call a few minutes after because he put coffee instead of pistachio and he tells me im lying and why am i giving him a hard time. I am not giving him a hard time hes the one that made the order wrong. He then tells me to give him proof there is coffee in my sundae . Im not going to drive alll the way back to show some idiot he messed up im too far away.... last time i go here. Worst custoner service ever read more

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Juan M.

0

1

0

6 years ago

We ordered a cake a few weeks ago for my daughter's birthday, they ended up giving it to someone else without checking for receipt, now the Manager want us to settle for something else, NO! I ordered that cake for a reason, is ur mistake and ur been rude about it, never again I coming here read more

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Bernice L.

35

39

7

8 years ago

I went in the other day and my husband ordered chocolate chip ice cream and the worker, Andrew, gave him mint n chip instead. When I told him it was the wrong one he said that I said mint n chip, so he wouldn't give me the ice cream I ordered. read more

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Denise F.

1

3

11

10 years ago

I absolutely love the strawberry cheese cake. There is so many options . I go twice a week & am never dissapointed. read more

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Narae K.

44

8

11

8 years ago

My favorite Baskin-Robbins store all the times! The store is always very nice and clean. You can see how much they care about the cleanliness of the store for the customers. Every time I buy ice cream there, Andrew is always very friendly and kind! Even when I take a long time to decide which flavors to choose, he is very nice and helpful! Excellent customer service!!!! read more

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Haolin C.

0

4

8 years ago

I LOVE this cute place. I just can't stop coming here. Their ice cream is well balanced, not too sweet. I introduced this place to my friends and they all loved it. Come, and u won't forget it. read more

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Victor C.

0

2

0

6 years ago

The customer service was garbage, my aunt was supposed to pick up a cake for my little cousin and they gave the cake to the wrong person and then accused my aunt of just trying to get a free cake. Like come on now! Keep track of your orders before you start treating your customers like trash. read more

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Roxy T.

15

27

48

9 years ago

The owners at this place might be "nice" but they are ripoffs. Look at your receipt next time you visit this place. If you order a sundae they charge you extra for every topping over one! What the heck is that?! A sundae is ice cream, fudge or caramel, whipped cream, nuts and a cherry on top. Right? That is wrong at this place, they charge .99 cents for every topping after one. Ripoffs! They should at least let you know in advance before you even order. read more

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More info about Baskin-Robbins

12192 Central Ave
Chino, CA 91710
Directions
(909) 627-8347
Call Now
Visit Website
http://www.baskinrobbins.com

Full menu

Hours

What time does Baskin-Robbins open?

Baskin-Robbins opens at 11:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does Baskin-Robbins close?

Baskin-Robbins closes at 10:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun 11:00 AM - 10:00 PM

Payment methods

Does Baskin-Robbins take credit cards?

Yes, Baskin-Robbins takes credit cards.

Food & Alcohol

Does Baskin-Robbins have catering options?

No, Baskin-Robbins does not have catering options.

Outdoor Amenities

Does Baskin-Robbins have bike parking?

Yes, Baskin-Robbins has bike parking.

Does Baskin-Robbins have parking?

Yes, Baskin-Robbins has parking options.

Other Amenities

Does Baskin-Robbins have free WiFi?

No, Baskin-Robbins does not have free WiFi.

More Info

Health Score

Review Highlights - Baskin-Robbins

“Always friendly service, great on a warm day!”

Mentioned in 2 reviews

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Afters Ice Cream - Chino Hills

3.9(1.1k reviews)

3.1 mi

Handcrafted ice cream at its finest! We stopped by right when they opened at noon and were…read moreimpressed by how clean and inviting everything was. The server was friendly, attentive, and served with a smile. Excellent customer service paired with delicious ice cream made for a great experience!

Listen, this place is great. Flavors are awesome. Usually, it's really quick. HOWEVER, do not order…read morethrough DoorDash or Uber eats. They have done me wrong three times now and this is what they did last night. They decided to package a root beer float and a shake in a package that almost looked like Amazon packaging. I'm not sure if they didn't tell the Uber driver that picked it up, but of course, the way they handled it made things completely spilled within the packaging, they have cupholders yet they decided to use this to deliver a shake and a root beer float? I don't understand it. Also, I paid almost 2 dollars extra for an extra topping that I did not receive, but I received something I didn't even pay for and specifically said I didn't want. Place is great, but definitely do not order through Uber eats or DoorDash or any delivery service because they do not package your things correctly.

Ube Brownie Pint

Frezzer full of ready to go

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Nobibi Ice Cream & Tea

4.5(334 reviews)

3.3 mi

I went by after work yesterday and Justin was so kind and helpful! He was able to explain the…read moreentire menu to me so that I could pick out the perfect drink. I will definitely be back thanks to his great customer service!

Service: Drinks were fast. A bit of proactiveness from the…read moreemployees would've been appreciated -- example: I removed whipped cream off of the Brown Sugar Bobo (not pictured) and they didn't ask me if I wanted to remove the whipped cream off of the Uji Matcha. Drinks: Uji Matcha, 2 teas and a Brown Sugar Bobo. The Uji Matcha was watery and thin, but I still had difficulty sucking the drink through the thick straw (I got boba). I didn't get to taste any of the boba since I had a hard time drinking it. It had more of a "pure" matcha taste and wasn't that sweet. The Brown Sugar Bobo was watery and thin as well. No comment on the teas, they were for another family member and she didn't update me on whether she liked them or not. Ambiance: It's a cute place. It was clean with some seating inside and outside. Parking: Located in a shopping plaza next to an Albertson's and Young Dong Tofu. Park by the Wells Fargo if you don't want to deal with the high traffic of people entering/leaving the plaza.

Black sesame flavor

D'or with Oreos

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Handel's Homemade Ice Cream and Yogurt - Upland

4.5(1.5k reviews)

4.1 mi

Good service and nice employees very good ice cream and clean place is far from me but always take…read moreadvantage when I'm near by

Savannah was absolutely amazing! Probably the best customer service I've ever been served with.read more

Orange Dream Cream

What happened to the tables inside of your store??? It's hot outside we wanted to enjoy our purchase

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Orange Dream Cream

Snowy Village

4.4(669 reviews)

3.1 mi

Amazing, delectable and scrumptious! We came in on a hot Monday afternoon at around 6:30pm. This…read moreplace was recommended to me and boy oh boy did it not disappoint! The ambience was nice and cozy with various plants. Soft coffee shop music with dim lighting and snowflake light projections (a nice touch ). It was a quiet and intimate setting perfect for studying, dates or hangouts. The guy who helped us was kind enough to let us know we could customize our order since we were torn between two flavors. "You can do both!" I am so glad we did. The strawberries were frozen but still nice, sweet and slightly tart. The mangoes were fresh and amazing. Very juicy and ripe probably my favorite aspect of the treat. Would definitely come back again!

We got the brown sugar boba shaved ice and it was so good. It was light and refreshing. I really…read moreappreciated that they offer a mini size since not a lot of places do, and it ended up being the perfect portion. It was also such a nice surprise to find toppings at the bottom like grass jelly, egg pudding, and more. Make sure to mix it well so you get everything in each bite. Overall, a delicious sweet treat and definitely something I'd order again!

Mango & Strawberry Cheesecake Bingsoo

Brown Sugar Boba Bingsu

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Mango shaved ice with boba - interior shot

Painted Dough

4.4(1.5k reviews)

1.0 mi

Locally owned & operated

Vegan friendly

Their donuts are decent and cutely decorated/themed, but, in my opinion, overpriced for the quality…read moreof food you're getting. I'd personally rather pay less for a regular, high quality donut at a hole in the wall donut shop, but if you're not picky and looking for something fun, it might be for you. We got their vegan chocolate sprinkle donut, blueberry cake donut, two bacon egg breakfast burritos and a vietnamese coffee. The frosting on both donuts were great, and the vegan donut is completely on-par with their non-vegan cake donuts, which are spongey and taste a little stale, though less oily than most other places. The burritos are serviceable, good for their price and comparable to other donut places and the vietnamese coffee was good. All in all, it's alright! I'm not likely to return, as the food was underwhelming. For me, the star of the show was the great, quick, and friendly service!

I can't say enough good things about this place. It's an awesome place to get great coffee, food,…read moreand donuts. The donuts, first of all, are sooooo soft and chewy. Amazing taste, as well. You can either get their regular donuts (glazed, chocolate glazed, etc.), opt in for their mochi donuts (variety of flavors), or pick up one of their special donuts that I can best describe as "over-the-top" (in a good way, I promise!). The coffee, THE. COFFEE. YES. GET. I recommend their signature Vietnamese iced coffee or if you want something sweet and also great, get the Biscoff iced latte. I've never had Biscoff cookies before, but I discovered the latte version and it was a nice introduction for a first-timer. It's my new obsession right now and I highly recommend it! The breakfast is great. My husband and I tried their breakfast burritos and we were told they put a half dozen eggs in every single burrito! That's a LOT of eggs they go through daily. The burritos were nice and light, it didn't have you feeling heavy after eating it and there wasn't much grease. The service has always been amazing and top-notch. They are so accommodating and helpful. If you don't know what to get, they will recommend some nice options for you to choose from. The ambiance was nice and chill with great music playing overhead. Overall, it's a great place to grab a donut and some delicious coffee. If you're on the fence about this place, this is your sign to go try it out. You will not be disappointed, I promise you!

Fall Menu

Crème Brûlée Caramelized Glaze French Custard Topped with Raspberry & Gold Available Limited Time 2/1 - 2/28

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Signature Vietnamese Latte Quad Espresso Shot

Hula Tang Shave Ice

4.7(346 reviews)

2.9 mi

Best authentic shaved ice in SoCal, I got coconut and bubblegum with snow cap and pop rocks. 10/10…read morecustomer service and treats. Harrison is such an amazing worker who helped me choose my toppings, was very kind and friendly. If you're in the area it is a must try!!

Always good service, Always cleaning, Always great Ice. Family Friendly place…read more Def rec this place

Need us to cater for a large corporate event? We can handle 500+ people in less than 2 hours.

Chamango tango

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The Dirty Penguin

4.4(1.4k reviews)

3.5 mi

In the Chino Hills area for years, so happy to finally have a spot nearby that gives me those LA…read morebrunch vibes! I also love how connected they are to the local community, from their community board to plants from local vendors. Overall, such a comfortable, welcoming vibe with delicious food like their lox bagel and Biscoff latte. They also have a cute seasonal menu, like the Banana Cookie Dream Matcha! IG: socalhkfoodies

HORRIBLE customer service!! I went yesterday, Thursday for the first time as I was looking for…read morecoffee a little later in the day. I found this coffee shop near me so I decided to go with my sister in law. We arrived 10mins before closing time so I was excited to make it on time. Apparently the ridiculously rude young lady working there wasn't having it. She took a couple minutes to take our order since putting in the patio furniture was more important. When she finally finished, she came to the counter with a horrible attitude asking what we wanted. My sister in law wanted a hot coffee and she refused to served it since the machine was "off" already. Then she proceeded to order a banana iced coffee (don't know the name) and again the lady refused to make it since it was one of their most "complicated" drinks to make. We ended up ordering two "quick and easy" ice drinks. We asked if she was working alone... this lady only had rude comments and answers to say (smart ass). It is unfortunate to be treated that way specially when it was my first time there. It is also very unfortunate that the Spanish Latte I ordered was delicious, BUT I will never be returning or recommending this place due to the horrible customer service. I have family in the coffee business and customer service is always a priority, not at this location. Very disappointed with whoever hired her and trained her.

Super busy Sunday here!

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Cafe 86

4.2(1.3k reviews)

4.7 mi

Absolutely Delicious - A Must-Visit for Ube Lovers! Even…read morethough we recently moved away from Chino Hills to Henderson, NV, Cafe 86 remains one of our absolute favorite spots that we miss the most! Every time we visited, it was a guaranteed hit for the whole family. On our last go-around, we loaded up on our favorites, and as always, they did not disappoint: Ube Tres Leches: The undisputed star of the show. It is incredibly moist, perfectly sweet, and has the most amazing, rich ube flavor. You cannot leave without trying this! Halo Halo: Packed with all the traditional goodies and so refreshing. It's the BOMB. Ube Truffles: Bite-sized perfection. Rich, fudgy, and the ultimate little treat to take home (if they even make it to the car). Jasmine Milk Tea & Sea Salt Coffee: The perfect drink pairings. The jasmine milk tea is wonderfully fragrant and refreshing, while the sea salt coffee hits that perfect balance of bold, savory, and sweet. The atmosphere is always welcoming, and it's just the best place to treat the kids or catch up with friends. Chino Hills is so lucky to have this gem. If you haven't been yet, go change that immediately!

This cute shop is clean and very aesthetic. I will be back for sure. You already know what I came…read morefor... the HALO HALO. I was surprised to see that they had other ube and Filipino treats. I honestly did not do my research before coming... an Instagram post sent me, so I just ordered the one item (two of them, actually). I have to try more next time because after seeing the menu, I wanted more. The Halo Halo had flan, corn flakes, ube ice cream and other jiggly things inside it. It was very refreshing, you just have to give it a little "mix mix" (Halo Halo). Excited to try more!

Ube Matcha Latte

Coffee latte

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These delicious pastries are delish. the cheesecake & cupcake w/ the flan on top. The pudding was alright. I think I'll heat it up.

L'moon Creamery

4.6(995 reviews)

5.4 mi

Two years on my bucket list, and it completely blew me away!…read more This place has been on my "To Go" list for two years, and I finally got to try it. It was so phenomenal that we ended up coming back twice! Visit 1: I ordered their most popular item--the Thai Tea Soft Serve with honey boba (9oz). Hands down, this is the best Thai tea soft serve I have ever tasted in California. The flavor is incredibly potent, rich, and stays completely true to a perfect soft serve texture. I ate it so fast I didn't even get a photo! My boyfriend got the same thing and added Oreo crumbs, which was a huge hit. Visit 2: I decided to explore the menu and tried the "Fire Dragon"--a black milk tea topped with crème brûlée and honey boba. It was delicious, though to make the tea more rich I recommend brewing the tea a bit longer to give that black tea flavor an extra punch against the rich cream. My little brother ordered the Thai tea soft serve with boba and Oreo crumbs (16oz) and his instant verdict was: "When can we come back?" The service both times was exceptionally kind, informative, fast, and welcoming. Thank you for always smiling and serving up the absolute best Thai tea in the Inland Empire!

The moon is a longtime favorite dessert place for me and friends and family! I personally love the…read more9 ounce Thai tea soft serve with cornflakes and Boba, it's truly addicting! I always bring friends who are in the area here to try it! The inside is also really cute, though small (not much seating). But it's a fun place to swing by for dessert, and their punchcard system is honestly so great if you're a regular customer :) Service is also extremely quick, and the longest I've had to wait for my order has been 3 minutes.

For our lovely customers.

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Update from our co-owner - Jet Tepson,MD

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

5 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

William W.

120

18

1

8 years ago

I decided to drop by this Baskin Robbins as I was in the neighborhood, and I have to admit that it was one of the cleanest establishments I've seen. Andrew, the manager, also made my cappuccino exactly the way I wanted it, and was also very kind, talkative, and cheerful. When you treat people with respect they will treat you with the same respect. I see a lot of negative reviews on here regarding customer service, but they must have given management a hard time because my experience was nothing but pleasant. read more

Cindy N.

0

1

0

17 years ago

This place sucks. The people are pretty cool, but the managers are assholes. They are rude and really stingy. One time the little asian guy yelled at one of his employees for making a simple mistake. The scoops are really small and not to mention overpriced. I am surprised that this place has not gone out of business. read more

Yessenia C.

0

15

1

4 years ago

If you go here when EVELYN is working do your absolute best to avoid her at all costs. I've never met a ruder ICE CREAM SCOOPER.

bobby b.

201

604

367

13 years ago

you know!!

Summer O.

0

11

1

14 years ago

awesome

Baskin-Robbins - icecream - Updated October 2026

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