Good morning, my coffee was delicious. But the Service was less than desirable. could use some customer service updates! I was thoroughly ignored by everybody seven people behind the counter and not one person said good morning to me no smiles, no hey can I help you? read more

sat in the drive thru for 20 minutes this morning not moving or anything. not sure why this location is always so slow but it's a big problem. go to literally any other starbucks in the area. read more

absolutely love it at this location. ideal for working, studying or just grabbing a lite snack and coffee with friends. Very chill vibe. Service was quick, not rushed, and friendly. Definitely going to be back here to study. read more

Starbucks - Coffee & Tea Near Me - Chesapeake, Virginia

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They are very busy at times but everyone seems to be working together to get drinks and food out. Poor things had an oven down the last time I went and they gave out $4 "recovery cards" for everyone there. read more

Honestly less than one star. Look I've worked in many fast food chains, and I've been a barista. Waiting 25 minutes for a coffee and potato bites is UNACCEPTABLE! I literally work in the same shopping center and have learned w this location, that if I want to get a coffee before work I have to get there 20 minutes before my shift. EVERY-TIME, they have made me late, messed up my orders, and to top it all off, they don't give you updates on ur food status, pull you forward, or anything. What they do instead is flirt around w their coworkers, talk about gas prices w one another, avoid talking to the window, and play on their phone. They actually just ruined my morningI hate that I let Starbucks get to me like this, but this isn't even the first or second time, it's every time. This branch is trash. read more

Not even brain surgery should take as long as this drive thru just took... isn't the drive thru supposed to be efficient???

Will makes the very best iced mocha! You would be surprised how many barista's get this one wrong! Will, my man, simple perfection!!! Thanks! read more

Starbucks - Venti iced Mocha by Will at Starbucks, Greenbrier - Coffee & Tea Near Me - Chesapeake, Virginia

This is a really nice Starbucks - maybe the nicest one I've been to. They moved from Crossways Shopping Center off of Greenbrier Pkwy to the area adjacent to Towne Place, off of Eden. Their old location at Crossways is now a SmashBurger, while the new Starbucks is next door to a Mattress Firm. When you've been to one Starbucks, you've been to all of them. They offer the same items you've become used to, and all you hope for is that they're fast and clean. This one is clean, they are fast and, of course, I'm all about the free wi-fi. I've stopped by this location to write a little and zone out, so it's perfect for anyone looking to do one (or both). I like this one mainly because its interior is pretty. They look a lot like the Starbucks in Norfolk at the corner of Little Creek and Shore Dr (okay, so maybe that Starbucks looks awesome, too), so the familiarity is a good thing. Obviously, stop by if you need your coffee fix. I'll come in for their iced tea, chocolate chip cookies and their wi-fi. JV read more

Excuse me, it's a little sweet. I came here to unwind after having dinner at Surf Rider restaurant. I know you read the review. It's in a nice spot in front of some condos and besides a couple of eateries. And if you don't want to park, there's a drive thru. It's a standard Starbucks. Big coffee bar and the standard minimum of three baristas working behind it. On the wall, the cups and trembles. Couple of displays of coffee and light snacks. And for all the starving college students free WiFi. Overall four stars. Great place to relax and enjoy a great cup of coffee. Unless of course they make your Venti White Chocolate Mocha with the standard 5 pumps of syrup and you asked for two. But they did correct it on the spot. SCORE. Now excuse me, I'm eyeing that cake pop in the case. M read more

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Whenever I'm near this is a go-to coffee location. Here you are sure to be greeted with the aromas of fresh cafe and smiling faces. My main drink is a hazelnut latte with skim and I am never disappointed, plus they also provide pup lattes on the house (cup of whip cream) my dog loves. This location is clean and their drive thru is quick. read more

Starbucks - Coffee & Tea Near Me - Chesapeake, Virginia

This is a primary location when I do my usual stops to Target. The drive thru here makes it convenient and the parking lot is spacious enough to avoid any traffic. It's easy to order here and so far, I've had no bad drinks made. They do seem to have new employees work here. Today the person in the drive thru seemed like he didn't know much of the menu and the contents of each drink. I asked for no syrup with my green tea frappe. I told him to add honey. He said he has never made it before. Good thing they had someone working along side of him that got on the mic... to respond to my request. No syrup and add honey to my green tea is a usual one for mine. I was happy my drink came out just right. The guys was trying to so hard to multitask I believe it was difficult for him because he was on his head set the whole time. Other than the experience and the customer service.. my experience here is ok. read more

Starbucks - Coffee & Tea Near Me - Chesapeake, Virginia

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What I love about Starbucks, is that no matter where I go I know what to expect. I know I will get drinks quickly at a clean location from nice people. That's exactly what I get at this location. I go here quite often because it is close to my apartment. I normally do a mobile order and it's always ready within 5 min - which is perfect because that's how long it takes for me to drive there! I enjoy their bakery items (specifically the original doughnut or the croissant) as well as the bacon Gouda breakfast sandwich. My new fav refresher is the pink drink - it is so good!! It's also a nice place to sit and do work. read more

Starbucks - Enjoying a Pink Drink to start my morning! - Coffee & Tea Near Me - Chesapeake, Virginia

Great place, one of the nicest Starbucks I have ever been in. Super nice people making and getting my order together. As helpful as they could be when asking them questions. Got my scone and unsweet Arnold Palmer in just a minute or so. Sat down to wait for my friends to arrive. Super clean Starbucks, even the men's room was clean. Highly recommend a visit here! read more

I've been working in the Greenbrier area for about 6 months now and the Eden Way Starbucks is the one I frequent. I go there about twice a week and never had a problem. I usually order through the order online feature and my drink/food is always ready when I get there. I get there before the breakfast rush so there is never a line for me. I've ordered a couple of times when I got there and the baristas are always pleasant. The place is clean and well stocked. 4/5 stars for me! read more

Starbucks - Inside - Coffee & Tea Near Me - Chesapeake, Virginia

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I've popped in quite a few times during the pandemic and I've always experienced good customer service. The folks working the drive thru are my favorites as they always indulge my craziness when they're out of something. Speaking of being out of something...I don't know how they determine their stock, but they seem to run out of things frequently and quickly. Would love to see this location get the stock support they need! read more

I ordered a chai tea latte around 0820 this morning and found some type of nail clipping in my drink. I was on my way to work so I couldn't turn around to complain. Maybe it wasn't on purpose but I'll definitely be on the lookout to see if it happens again. read more

Had to go into the store to buy a new tumbler. Was not greeted. Got to the register and the girl that took my order had no people skills. 6 in the morning is not the time to have an attitude with people just starting their day. She has a tattoo on her neck and on her wrist. If you want to be treated like shit by all means stop by this Starbucks read more

Did a mobile order and came 5 minutes early before it was ready, the gentlemen said he was working on it I said thanks. Then the girl at the window came over and asked to see my phone for what time it would be ready, she said that the time provided is usually spot on. She said this incredibly loud in front of a lobby full of people. She inserted herself when it wasn't necessary and was incredibly rude about it. I said okay, well then it's 5 minutes until my drink order should be ready thanks. She should have stayed at the window and minded her own business. read more

Terrible customer service!! Came in ordered and the young lady said she would bring the drink out. 10 mins later no drink. They direct me to end of counter, no name in the cup. How was I supposed to know read more

Today I decided to give this location one last try before I fully switched to Dunkin' only. I used to be a huge starbucks fan but, my job relocated me and there's a dunkin right around the corner from it. There is a starbucks closer but it's always bad and they are rude.. Anyways, after having Dunkin' for about a week straight I tried starbucks again and it just wasn't good. I tried and tried but it was never right. So, today I decided to go one last time and it is amazing. I hate pumpkin spice but this year I wanted to try it again. I ordered the Iced pumpkin cream chai tea. It is sooo good. The cold foam or "crème" is so fluffy and it's not all just like liquid with a little bit of foam- it's a lot of foam lol. But I love it! Customer service is always pretty nice, the cashiers asked me to choose the music for them one time. Mobile orders always seem to get made super fast unless it's the morning, they are crazy busy in the mornings!! read more

I only come here unless I desperately need a coffee, I look like crap to get out of the car, and dont want to carry a baby to order a coffee....which is often....lucky for starbucks they are the only coffee drive thru around me...so they keep taking my business. One thing I do like about this place is that they are polite, they do get me my coffee fast, and they have a drive thru, but the product itself...I feel like their coffee product should come in larger amounts for the price. I usually order lattes...but I feel like i get more sugar and milk than the actual coffee. I want a great value...not a rip off...to get a grande with soy milk it costs me about six bucks. SIX BUCKS for a freaking coffee?! I can go to chipotle and get a carnita bowl that is fully loaded with veggies and meat and awesome goodness for 6.95....starbucks...you do not meet my satisfaction. read more

I agree with many of the other reviews for this place saying that the Crossways location was better, but I definitely think that if given some time, this location can make its way back up to the crossways Starbucks we all knew and loved! It is a fairly new Starbucks location and usually new businesses need some time to get where they want to be. I was disheartened to read that service inside of the store hasn't been the best, but I have received nothing but excellent service from the drive-thru! I usually come here before work to grab a pick-me-up. My go-to is the pink drink since I am super caffeine sensitive. I know, why would I go to Starbucks if I can't handle my caffeine haha. The drive thru is easy to navigate, menu easy to read, and service always good so far. My only thing is that the pink drink is supposed to come with dehydrated strawberries and on multiple occasions I've received my drink without them. But that's just me being nit-picky. I still enjoy my drink regardless! read more

Starbucks - Venti iced cinnamon almond milk macchiato - Coffee & Tea Near Me - Chesapeake, Virginia

The shots died so my drink tasted burnt. Which basically means they let the shots sit there too long. I had an iced drink which means you have more time. Hot drinks I can understand a bit more since you have to steam the milk. I asked for them to remake it. She did with an attitude and the shots died again and there was hardly any milk. If you cannot make drinks don't work here because that is what the main part of your job is. read more

Typical Starbucks. Small sized. The layout is less than desirable with the tables kind of wedged in. Outdoor seating available with six small tables. Staffed well but seemingly slow. Drive thru is busy as you would expect. Parking can be a bear. read more

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I miss my Starbucks when it use to be in the Crossways Shopping Center!! I honestly thought the drive thru would be awesome but now I just think it's ridiculous!! This past visit that I had at this location was frustrating. I had orderd my Frappuccino and tried to wait patiently but once I noticed that others were getting there items before I did I got so upset and spoke up to them. Let's just say they forgot about my order and didn't even offer anything after that. (Yes I got an apology but usually they give a free drink on them for next time or something, right?) Anyways, I feel like ever since they moved and got a drive thru they focused on their drive- thru customers than the customers in the store. It use to be in and out, less than 10 minutes (depending on how long the line is of course) but this time around I waited almost 20 minutes just for my Java Chip Frap (if I hadn't spoke up maybe I would have waited longer or just cancelled my order.) I feel like their employees weren't trained well enough, plus they aren't as polite I've noticed. They seem more frustrated and tired than jolly and ready to work type of attitude! Location is a decent spot, and gotta say the place is a lot more bigger than the old store. So much more room and tables to sit at. Love the decor and seating areas! They also have a nice patio area to enjoy your beverage too. Overall, they might have a drive-thru and made more space for their customers to enjoy their coffee but sadly to say they need to train their staff better... with better working ethics and timing!! (Never forget a customer's order) read more

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I ordered a blended strawberry lemonade they just gave me water and ice the service is good and ambiance but they need to step up they're game on the drinks read more

This is probably the absolute worst starbucks I've ever visited. I've since moved onto Dunkin Donuts for coffee but went because I got a gift card. The wait was 25 minutes for 6 cars. I understand the line was long but it took FOREVER to get through for a coffee. When I finally got to the speaker, I waited even more for them to be sold out of normal every day items. I hesitate to give any buisness one star but this one earned theirs. Save yourself time, patience and money and go to another location. read more

I always stop in at this location before work because it's down the street from my office. Every time I go everyone is so nice! There's one person in particular, I wish I knew her name, the last few times she's been at the window and she has black curly hair. She always asks me about my day and we chit chat while my coffee is being made hotter than lava ( I request it that way lol) Anyways today she said she enjoys seeing my face and I just thought that was the sweetest thing and wanted to give her a specific shout out! She's great! read more

Starbucks - Coffee & Tea Near Me - Chesapeake, Virginia

I visited this location to grab a grande ice coffee with cream and to my dismay this particular location charged me $3.74 for that particular order and also charged me for a refill of $0.67. I have been a starbucks gold member since it started And usually in other locations they charge $2.95 for the same order and refills are usually free when you visit the same store and stay at the location. Correct me if I am wrong but doesnt starbucks charge you the same through out? Or it varies on location? I mean, i travel a lot and they charge me the same amount through out except this starbucks. Just check your order and receipt and what they charge. They might charge you more read more

I went in there today and was helped by Tania. I needed help trying to make a coffee similar to what my bf normally gets. She was super helpful and very very friendly!! And the coffee was amazing! Just wanted to say thank you to her for all her help!! read more

First of all my puppy loves this place......they give dogs a free cup of whipped cream! And of course I love their refreshers and blended tea's! It's a nice study/reading spot as well and they have WiFi! read more

Starbucks - Coffee & Tea Near Me - Chesapeake, Virginia

Christiana brightened my day! She seems like a very nice person! Thanks so much! :-)!

I am not a fan of this new location. The baristas aren't as friendly here as they were when they were at Crossways. The furniture here is cheap and the atmosphere is as if they don't want you to stay long. I use to be a regular here but I won't anymore after today. I don't feel welcomed, I watched a friend order just plain ok coffee and it took over 10 mins to get to him. This new location appears to be "all about the drive thru" and that's a shame. This WAS a great, personable, professional and fun store when it was across the street. I've been sitting here almost 2 hours and I watched one barista smile one time. Such a shame that this place, its service, and even quality has gone Down. If you're in the area of Indian River and Fordham Dr stop by THEIR Starbucks, you'll be glad you did. read more

2nd visit Drinks /frappe is water down and terribly made. A customer was talking to me on how rude they were being to her and I agreed. I wish there was a closer location cause I'm not going to come here anymore. read more

One of my favorite locations in the area! The baristas are consistently skilled, fast and friendly. Food is never disappointing though I do miss those ham and cheese foldovers. Another thing I love about this particular location is that you won't freeze your bits off so you can sit and actually enjoy your coffee. Complaints? None. read more

I like the other location better. The wait wasn't as long as this one, and the drinks tasted so much better. This one isn't awful, but it is the closest one to my house. I still chose to go to the one that's down the road a ways. read more

The review about the Starbucks employees being racist is not true. I was there and they told him they couldn't take the $100 bill because they didn't have enough cash in the register to break it. They were apologetic. Only asked him to leave after he cussed them out and called them idiots and multiple other names. Girls were in tears after he left. read more

Starbucks discriminates against black people who shop with large bills. Went to a starbucks at Towne place shop at Greenbrier mall Chesapeake VA 23320 today 3.30 pm . Ordered two lattes . Handed cashier large bill. She checked the bill for authenticity. Told me i'll give you your change just need managers approval. Racist female manager came over and canceled my order . Refused to take my large bill. Threatened to kick me out of store . Don't shop at this Starbucks. read more

Awesome service by Jeff tonight! Bought a ton of gift cards and he was more than happy to help with a big smile . Very friendly with all customers. read more

Loveee this Starbucks! I usually go everyday either before work or after. This is the only Starbucks that can make the iced matcha green tea the best! The one in Portsmouth blends it and it's supposed to be shaken.. I know, weird but it makes a difference to me lol.. All the employees are very sweet and quick.. I usually do the mobile order which is super convenient and my drinks are usually ready by the time I get there. No complaints at all about this place! If you're looking for a healthier drink, try the iced matcha green tea - venti - with 6 scoops of powder. That's my go to and my favorite! read more