When you see your Starbucks barista so often that they become your friend, have your drink order memorized and surprise you with homemade lactation cookies. Thank you Donna B. @Starbucks on West Parmer ATX for loving on and supporting this tired nursing momma. Excellent customer service is why I will continue to come back to this location. read more

Very good location. I've never had a bad experience and they also are very accommodating to people with special needs.

BEST STARBUCKS EVER!!!!This location is near my work so once school was starting I knew that I was gonna be visiting it quite often, several times a week on my way to school. I have a favorite cup and wanted to use it for their black tea lemonade. When I went in I asked the young lady if it was possible, she adjusted the recipe to fit my cup along with the sweeter. It was AWESOME!!! I go in on a regular basis and now they all know my name (as I do them) and they ask for my cup. They have made it with green tea instead of black tea before but ALWAYS fix it once I notice without any problems. They are always a joy to be around and allow me to try something new and if I don't like it, they are happy to give me my regular coffee. There has yet to be another location to live up to these guys! Now, you guys leaving bad reviews because of the location....GET A GRIP! The store has to work with the location they have. You cannot create space where there is no space to create. When you go during rush hour, then expect to wait in a line, as you would have to do anywhere. They worked with the location that was available at the time and did a fantastic job doing so. read more

Personally I'm not a Starbucks fan. Coffeehouses I like best are staffed by the beat and hip that probably couldn't get a job anywhere else. And you can read a free paper or play some of the second (or third-) hand boardgames and not mind the wait for your coffee. When it comes, the cups are a little scuffed and the the overstuffed chairs are worn in places but very comfortable since they've been molded into shape by countless coffee patrons. This is not like that. We've all visited a Starbucks (I go more to more of them than I care to since my wife is mildly addicted), but it's a bit of a renegade - this one is not snobby. The folks here seem to genuinely enjoy their job and are always having a good day -- are they allowed to call in sick if they have the blues or something?. And when I purposely order a "large" coffee ('cause, honestly - that's what it is), they ring up the venti - hold the derision, sprinkle on the happiness and serve with a smile - thank you. And that isn't easy. People who are low on caffeine, have stood in line with nothing to do for 10 minutes and are about to forfeit 2 gallons of gas to get a single cup of joe - those people are not always especially pleasant. So cheers to these folks. Give them a smile in return and feel free to tip them for the extra effort. read more

Came here on Sunday cuz my sister let the secret out: Eggnog latees are back! (but not yet on the menu) Now a latee doesn't quite go with football like beer does, but eitehr way it was tasty and I was grateful the folks at Little woody's let me bring it in. dunno if I have ever reviewed a starbucks, but this one was worth it simply for the man behind the counter. At first I thought he might be on something (not like a little pot buzz, but like, LSD or something), but given this was Starbucks I thought maybe he was just special in some way. Or maybe, he was just extremely happy and felt comfortable being himself. Which included delivering my oatmeal with a little song and dance. Love it. There was indeed something slightly *off about this guy, but he was incredibley friendly, and weird enough that it made me laugh instead of freaked out. I will go back just to experience this guy again. read more

Atmosphere: It's Starbucks. So it's like Starbucks but a VERY small one on the inside. Service: I've only been to this particular location twice but both times the person taking my order and making my order wouldn't even look at me, they looked at the screen, held out their hand for my card, swiped it and handed it back to me without even looking at me. When placing the drink on the counter the person who made it wasn't even finished saying my order before walking away from the counter after putting it there. So if you're expecting friendly service or even employees who pretend to give a *$(% don't hold your breath. Price: It's Starbucks, everything is overpriced we all know it. Overall: Meh, I've only come here because I was with someone that needed their Starbucks fix. Do yourself and the city a favor and drink at a local coffee shop. Even if the prices are the same [sometimes they are] the quality and service are still far superior read more

Itsy bitsy location but convenient. I drink bottled Starbucks myself. I never go to their stores. I went to pick up a something something something grande for my wife. I got schooled on the size because I asked for a large. Grande? Tall? Large? Who gives a shit? Just improvise and don't make me feel like an ass for spending my money here. The breakfast sandwich was terrible. I wont be going back but I'm sure my wife will due to the convenient location. Sure would love some SBUX Shares of stock though. read more

I usually go through the drive-thru here. Service is ok, tastes like every other Starbucks I've been to. During peak times, its faster to go through the drive thru. I had to wait about 15 minutes for my coffee onces, while watching the drive thru customers get their order. read more

I love Starbucks, but have really been trying to branch out to more local coffee houses such as Austin Java, Mozarts or Epoch Coffee. However, I love this location - they have super friendly baristas! It is also directly on my way to work so it helps when I need a pick-me-up if I'm still a little groggy from the morning. Even though everyone knows Starbucks, I'm about to start my coffee list. I'm hoping my coffee escapade will give Starbucks a run for their money! :) read more

I ordered a mocha frapp and they gave me some white blended ice drink. I was late for work so I grabbed it and then realized what it was halfway to work... they literally forgot to put the coffee in my drink. How do you forget to add the coffee!?!?!?!? read more

I went here today with family in the drive through and I ordered 4 different drinks. Each time the cashier, Nate, was in a huge rush and kept asking, "is that it?" Sometimes, you just have to give customers the opportunity to verbalize what they want and not make them feel so rushed especially if they are placing multiple orders. Isn't that what you want as a business? It was not busy at all since there was only 1 car behind me. There are so many other Starbucks locations I can go to and because of 1 person I will not be returning here. read more

I live between two Starbucks...this one has by far the best made drinks...I alternate on my beverage of choice..and I can tend to get just a wee bit fancy on my coffee lingo..:) But they always do it with taste! I would give them 5 stars but they are a little slow on their drive thru and the parking lot has major issues...don't even attempt it. You will get stuck...just go park in one of the other lots...just as close. It's worth it...the drinks fabulous-o and the patio the best in North Austin! Love the trees! read more

Love the location/drive through and the crew here are amazing! Super fast, friendly and upbeat! read more

I just entered this Starbucks and was not acknowledged by the two baristas because they were in deep conversation. That's okay. I still waited by the cash register to be helped. However after 3 minutes I realized I was not going to be a) acknowledged and b) helped so I proceeded to place an order online. It seems that this is probably their first day on the job because it takes several minutes to make a tea even though it's only a tea that consists of a tea bag and hot water. That being said bring a book, you'll be here a while on a slow Thursday night. read more

I went to check this out for the Earth Day promo Starbucks was having. Free coffee? Count me in! I will agree the parking lot seems a little treacherous, but I went around 10am on a Friday and it was fine. The exit was half covered due to a pot hole, but I had no problems in or out. The lady behind the counter was nice. She explained to me all the different types of drinks that were offered in the promotion and was patient as my 18 month old took the lid off my cup, put it back on, and wanted to be the one to take it back off again. Once we got our lid situation sorted out, she was speedy in getting me my decaf drip. I will say, the deck is pretty awesome looking and it was a nice day so I was a little sad I had to go instead of hanging out for a while. I'll have to go back to check it out. read more

I normally just go through the drive-thru, but seeing that it wasn't busy and hopping with lots of people, I decided to go inside. Car clock read 1:02pm and we had a little time before my brother had to be back at work at 1:30. The lady who took my order was nice and friendly. I ordered (in this order) a grande java chip frappacinno and a grande raspberry latte (provided my own Starbucks tumbler). Within a minute or two I get my hot raspberry latte. I am pleased. However, just then they get busy with the drive-thru. And they hadn't started on the frappacinno. As I wait and wait I see 4 cups sit on the counter where the blenders are. From the time I get my latte to the lady who finally blends 2 of the 5 cups on the counter now, 5 minutes has passed. Yes I was timing it because my car was outside running with my brother and two kids who wanted to nap. The 2 blended drinks were handed to the car waiting in the drive-thru. The lady who originally took my order was doing other things around the store and not helping to make drinks. So when a fourth person got on shift, I waited about a minute before I finally said, "excuse me, but I've been waiting about 5-7 minutes now for my frappacinno." So the fourth lady gives me a free drink coupon for next time and apologizes. Then the lady who gave me the latte that was behind the expresso machine said, "we are getting your frappacinno now. We just had 5 in a row." and then she hands it to me within a minute. I get back to the car and the car clock is now 1:15pm. I've not experience this kind of service in any other Starbucks. Example, the one one on Great Hills Trail is constantly busy and they have no drive-thru. Yet I always get my drinks back to back. I don't know what happened today at this Starbucks. Just really disappointed. read more

People cutting in line in the drive through over by the chick fil A is super annoying, especially when I have been waiting in line for 20 minutes. This happens often. read more

I love this Starbucks. Sure their drive through lane sucks and the parking lot is a disaster, but the people are AMAZING! I am always blown away at how nice everyone is! They even recognize me in the drive thru lane! One day the power went out and fried their speaker system. They had Kat (who's awesome) running from each car in the line to the window and relaying orders! They had it together and Kat is just so sweet she made me smile. read more

Ordered at the wrong starbucks online and these guys did great helping me out while in a rush. My new go to otw to work

I love Starbucks and just had the worst experience with the Barista Jaime. She was rude and unwilling to listen to my requested order. The interaction at the window was not any better. However, the Male Barista, I did not catch his name, was very helpful and willing to help me. read more

Best Starbucks, everyone that works there is amazing and makes my day every morning. They are also always super quick.

GET YOUR STUFF TOGETHER BARISTAS STOP MAKING US WATERED DOWN DRINKS LIKE WE WONT NOTICE. Damn. I change this to 1 star and now I'm just boycotting Starbucks all together. When they're busy they are either too lazy to give me all the shots in my nearly $6 drink. +tip I always tip bc the ppl are super friendly but your baristas are super lazy too and your not going to gip me out of a shot. The milk to coffee ratio is off and it's really annoying this keeps happening over and over again. Also, TBH. Starbucks pastries taste like this is a post apocalyptic world where the luxury of butter and real sugar don't exist. Their pastries taste like lard corn syrup & preservatives. YUCK! I'm going back to only patronizing my local coffee shops. Where some lovely bearded lady always remembers my order to a tee. And doesnt charge an arm and a leg to give me less than promised. This was a 5 star review on August 25th They messed up my order this morning. I go there all the time but my drinks just didn't taste right. When I came back through the drive-through they were sincerely apologetic and went above and beyond to make it right. They honestly didn't have to do all that they did and I greatly appreciate them. They honestly have really great staff in general, and I feel like they really are kind regardless, especially to their regulars. Thank you all. read more

The coffee is the same no matter where you go, the speed of service not so much. Incredibly slow on the inside.

i am going to start off by saying i love starbucks! especially their holiday menu, anyways so i've been to almost every starbucks in austin! this one location is just not the best, in a way i can say not the best baristas. my food orders always wrong, ask to remove a item & it is not removed. ordered a bagel, to be warmed & it was just placed in the bag, not warmed just cold. no utensils put in bags, always have to ask for straws or napkins. would recommend any other starbucks location! read more

Service is good, fast and got my order correctly. There is a funny white lady, she is kinda loud, and outgoing. Don't know her name. Bonde hair. Good place to sit and socialize. Only bad part is finding a parking spot and leaving the area is kinda tough due to so many incoming and outgoing traffic. read more

I always get prompt service here, never had any issues... seems faster than the Dessau & Parmer location.

We when to have three coffees and I pay with $100 bill and Miss Elizabeth said they never take $50 or 100 dollars. Just for us or what happen. She was so rude. read more

terrance, asher, xavier & by "felisha" you & your team are simply amazing i live in georgetown & will now travel here specifically for your bomb customer care read more

Starbucks - Fab~U~LICIOUS - Coffee & Tea Near Me - Austin, Texas

Number one place I tend to go for coffee. My favorite one is Caramel Macchiato! I love their coffee. Its a really clean place. read more

Starbucks - Starbucks on a hot day. - Coffee & Tea Near Me - Austin, Texas

Great patio. Good coffee. Horrible parking lot. If you are just wanting to pick up a mobile order at a busy time, your car will be pinned in by the drive through customers. read more

Me: Hello, could I please get a cafe au lait? Starbucks: uhm what? OH! you mean Cafe Misto! Me internally: COULD WE NOT DO THIS?!

The trap I was warned about, Starbucks is still a nice break from my routine.Their app puts a damper on it, though. I originally got the app so I wouldn't have to search my wallet for a tip. However, for some reason, it makes it difficult to order a venti, unless I get a travel container. By the time I got to the store I gave up. read more

Fast drive thru service! I was impressed. I am glad I moved up north because it seems like the customer service at this Starbucks has been better than the ones down south. I'll gladly be visiting again! read more

This location is IT. I used to go to the one on metric and Parmer and had issues sigh service and my order all the time, but once I found this one by morning routine improved drastically. They are SO friendly- go out of their way to provide the best service. My order has always been perfect. I like my bagel "extra toasted" and even if there is a long line they will always take the extra time to make it crispy. Truly a great place to start your morning! read more

Ask Naomi anything you want about every drink and she will answer like an encyclopedia. Love it

Pike was readily available. Avg. cleanliness. Don't expect a thank you or your welcome after spending over $2 for a Venti drip coffee. Unfriendly employees, barely acknowledged my presence. Dayshift on a Thurs. read more

I come here in the mornings to get my venti iced coffee, especially now that Starbucks has been using almond milk!! Tara's energy at the drive through this morning made my morning and she even took the time to fix my iced coffee because it didn't come out just right the first time. Great service! read more

The staff just seems a little too stressed, but the service is pretty good. My order was done correctly and I was happy with that. They have a drive-thru, which is nice and convenient. Outdoor seating. read more

It's seems no matter what time of day I go things seem to be dirty. Trash is piling up floors are in need of sweeping and mopping. Chairs and tables are sticky and have dried food and spills. 9 times out of 10 the bathrooms are dirty and lacking toilet paper, paper towel ( today) or even soap. Yes, these too are used by the employees that fix coffee!!!! I have told management when I find these issues but this is not my job . We have loved this Starbucks in the past but it is going down hill!!!!! Very very busy location that need more attention!!!! read more

So I'm not normally one to write a review but I was amused for a lack of a better term for what happened on my first time inside this location. I usually go through the drive thru which I've never had any issues with. I was a regular at the location at 35 and Oltorf before I moved to North Austin and have yet to find a normal spot. I decided to come here to do some light studying. Walking in I liked the setup lots of private spaces and plugs everywhere! The first person that saw me smiled but didn't say anything and let someone else come up to the computer to take my order which I understand as normal having worked in the service industry myself I know everyone has their position. I order a tall Mocha Frapp, very easy order, paid (was not offered a receipt) and found a spot. I would like to point out that there was only 2 other people inside who had already been there. I know the barista making drinks saw me order. I watched 2 other people come in after me and receive their drinks while I just sat patiently waiting for mine which never came. I went up to the counter and was asked if I needed something. Well yes the drink I ordered. I cant understand how I was so easily forgotten when there was so few people here. The girl making drinks apologized and got right on it and I believe upgraded the size. That's great and all but could have been avoided had more attention been paid to initial service. The atmosphere here is not like what I'm used to at the other location in South Austin which is disappointing because it is so close to my house. The employees are very quiet and one person seemed to be kinda bossy with everyone else. My visit came to an end when the internet stopped working and I could no longer do what I came here to do I the first place. Guess I'll stick to drive thru with this one... read more