This Starbucks is very consistent, and the service is always great. One day, I casually mentioned not having enough ice, mainly talking to myself. She heard me and offered to remake my latte. Of course, I said no and that I'll make sure to request a lot of ice next time. But it was so sweet of her to want to make my latte right. Well, anyhoo, I actually go out of my way to come here most of the time, especially when I want my ice-cold brew to taste like the drink I'm ordering. This time, I tried the Rice Krispies, and it was very good, moist, and not hard at all. I normally go for a pastry, but how many times have I seen that Rice Crispy pleading with me to purchase it and eat it? So I'm really happy I did. I also like how relaxed this Starbucks is, given how busy the area is. But it's a good kind of busy. There are multiple stores, a nail shop, restaurants, and other businesses in the same parking lot. I've never been inside, but have sat out front many times, worked on something, or people-watched. So if you visit this one, make plans to sit and stay for a while. I can say this is one of my top five favorite Starbucks locations, too. read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

4/10 Tasted sweet, nutty, creamy and was overall sweet and short. Not filling and runny I also got the spicy chicken wrap - 4/10, which was decently flavored but nothing that makes you say "oh my gosh." i prefer the falafel wrap! Maybe since it is more mediterranean style it has more taste Overall, ok Baristas are sweet and friendly! They gave me a free sample of pumpkin bread which yum!made my day! Drive thru is average time for post corporate job hours 5/6pm wait time is 5 min read more

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I recently stopped by this Starbucks and was seriously impressed. The space is beautiful, open, and thoughtfully designed--it feels welcoming whether you're just grabbing something quick or planning to stay a while. Everything was incredibly clean, from the café area to the handoff counter, and it's clear the team takes pride in the store. The atmosphere strikes a perfect balance between energetic and comfortable. There's plenty of room to settle in without feeling crowded, and the overall vibe is calm and inviting. What really stood out, though, was the team. Everyone was friendly, attentive, and genuinely focused on creating a great experience. My drink was made perfectly, and the entire visit felt seamless from start to finish. Easily one of the nicest Starbucks locations I've visited--I'll definitely be back. read more

The guy working today got mad at me for placing an order for the drive through. I wanted to use my rewards and get a fun drink and didn't want to order it through the window it was easier on the app to order the customizations. It was also totally not busy nobody in the drive through when I left or got there. Honestly ruined my whole day and bad vibes. read more

Very clean and super cozy! I went on a weekday night and it was empty. Baristas seemed friendly. I really liked how they have an open booth layout, it's super cozy! read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

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Shout out to the team here for helping me with a large order of Coffee Traveler boxes for an event I was sponsoring. I called the day before to give them a heads up, and they had everything ready the next morning right when I needed to pick up. Friendly employees and a clean store. Would definitely come back. read more

I was at this Starbucks location. I remember some of the outstanding SB Baristas . Sister Denise,and brother Connor. They made my day with friendly smile and perfect coffee for 2 years. I am sad to take my coffee Ministry somewhere else. I pray to God for joy and peace to all SB Baristas. I will be back to the SB at E Parmer Ln to see all my friends maybe near future. Thank you and Jesus loves everybody. read more

I forgot to order the ice water at the same time I ordered my breakfast sandwich and coffee in the drive-thru line, so I asked them when I got to the window. I was told (not reminded) that I'm supposed to order the water when I ask for my order in the line so they can have it ready when I pull up to the window. I understand that, so I explained that I forgot, and nicely said thank you when I was handed the water, only to be ignored and have the window close before I could finish speaking. Not only is Dutch Bros better coffee, but their employees are much nicer and pleasant. I'm avoiding Starbucks in the future. read more

I live maybe 3 minutes away from the location. I ordered on my app and my husband came to pick it up because I'm sick. Please explain why my HOT coffee was COLDER THAN HIS COLD BREW??? I am honestly the most frustrated I have ever been with this location. My review started with 5 stars and has gone down to 1 star. I wish I could give you 0 because how on earth do you serve someone cold hot coffee? I will never set foot in this location again and I'd recommend you to do this same unless you enjoy consistent issues with your orders and long as hell drive thru lines. read more

To East Parmer Lane Location; My advise to management, Please update us app when your location is not excepting Mobile orders at the moment and it would show respect to us as customers. The reason why Mobile orders are created in order for us not to wait in line. Not announcing it, it's disrespectful, very upsetting when I am ready to pick up my mobile order and walk up Towards door only to find a sign on it that says "we have to go through the drive-through" Now I have to walk up back to my car and wait in the long line when I could've done it it was announced sooner. read more

By far the slowest Starbucks I've ever been to. If there are other options, I typically will go elsewhere like other Starbucks. If I order ahead, I have to put that order in 25-30 minutes ahead of time just for it to be ready when I arrive, and that isn't always enough time. If I order in person, I typically have the same wait time. I could see if I was ordering a secret menu item or something highly unique, but we're talking a medium roast or latte with sugar in the raw. Occasionally, I'll order one with espresso shots, an iced tea, or an iced coffee. They aren't just sitting around, which is why I think the issue is some disorganization. read more

Most of the Starbucks look like they're trying to create a friendly environment, on a shoestring budget. In other words, there's a very tiny space, with little chairs, and not very much to make you want to hang around, like you see on "Friends" the TV show, or on "Frazier", right? But this place is beautiful! They have a beautiful wall display, ample seating, and environment that makes you feel very welcome, much like the Starbucks "on steroids", across from the Apple Store, in The Domain. My remote order was quickly performed, and I was courteously welcomed, as I entered. i'm gonna have to write this address down for the next time I want to come and study or work... This is "the place" to go!! STARBUCKS, you knocked it out of the park on this one!! (now learn from this one, and don't be so cheap on the others) read more

I normally go to this starbucks since it's near my apartment but i'll definitely stop going to this one and start going to the one further down. I ordered my regular strawberry açaí drink and i notice a moldy strawberry as i'm drinking it so i turn around and walk inside and let them know and one of the workers was so rude didn't even apologize or acknowledge anything and grabbed my drink and inspected it for 5 minutes and brought her other coworkers to us left it as well like girl I wasn't lying. She starts remaking it and is giving me a dirty look the whole time and as she's done I said thank you so much and all she said was "yeah". 0/5 recommend. rude workers. read more

Starbucks - drink - Coffee & Tea Near Me - Austin, Texas

The Drinks were normal and the drinks were so quick for them to make and place is normal like any other Starbucks

First time here and the coffee was good but the staff are not friendly too each other. They were snappy and yelling at one another for the 5 minutes I was there. Yikes! read more

I always received great friendly service on every trip. I saw the store Manager working right along with staff on every trip. I saw that they got a few bad reviews because of cleanliness but I never experienced that and really I don't feel it is fair to judge a business during the time of major adjustments to COVID-19. I am looking forward to them reopening and I hope all the Staff and especially the hard working Store Manager is doing okay! read more

Very disappointing. Order the pink drink and we got more ice then the drink.. which was about 7 sips before it was empty. Charged us $4.89 for a medium ice... will not order from this place and if the other starbucks are the same ... It's time to avoid starbucks all together. read more

Starbucks - Ice cup - Coffee & Tea Near Me - Austin, Texas

Giving this location five stars because every time I walk in there, it's like Norm at Cheers and sometimes you want to go where everybody knows your name... Even if it's your alter ego coffee name read more

It's Starbucks -- so are the drinks overpriced? Yes. Do I feel like a total loser when I come here? Of course. Does it make me a bad person for not shopping local? Totally. But where else is your boy supposed to cop one of those pumpkin spiced yum yums? This location is nice because it isn't too crowded and the staff is a little weird so it almost feels like you're at a real coffee shop. read more

I had a great experience at this Starbucks location. The staff was nice, friendly, and welcoming. I didn't come during a rush hour which was nice. This location is very clean and organized. I would recommend. Parking can be a little weird when it's busy bc this is also a drive thru location but overall, it's perfect. read more

Amazing workers, they always make sure to greet and welcome anyone who walks in! Love their energy, 10/10

This was by far the most efficient location I've visited! They had my order completed within a minute of placing it. The team was listening as I ordered so that, by the time I'd completed payment, both my food and beverage were ready for me. They also didn't sacrifice their hospitality for speed and everyone was so friendly! Incredible team, exceptional training. read more

I understand that time is hard right now but I don't appreciate how extremely poor my drink was made. I paid $7 which is expensive and I expect my drink to be made decently. I was in the drive thru and the line was going really fast which I appreciate but my drink was made terrible. It's always the morning employees I have problems with but the afternoon workers i have no issue with. read more

great coffee, great peeps. love'm all...the coffee and the peeps. Seriously, one of the best Starbucks I have been too and what puts this location ahead of the others is the attentive friendly staff!!! Thanks!!!! read more

Today I sat in the drive through line for 25 minutes AFTER ordering my drink. I would have just left, but was completely blocked in. When I finally got my drink and pulled out it wasn't even what I ordered. Slow, bad service. There's so many Starbucks around pick another location. read more

Went to Starbucks during the morning rush, this is how I got my $5.90 drink. I didn't notice right away because I was reloading money onto my Starbucks app through the drive through window, they had to cancel the transaction and start over, not sure why, but I didn't end up getting credit for the purchase through my app, and I was trying to complete a 3 iced macchiato challenge for 175 stars. I already drove away when I picked up my drink, and I didn't want to be "that person" who comes back to complain. The barista knows they didn't blend enough milk for the cloud foam, they should've taken 30 seconds to blend more, it's not the same drink without the foam, I used to be a barista, I know it's very stressful, but this is rushed and sloppy. read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

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I got a peppermint mocha and a hot chocolate. The staff was friendly. The drinks were absolutely terrible go to Dutch bros it's down the street. Same price for bigger sizes and much better. read more

This store is notoriously dirty outside and in. Today I order via the app, sat inside and wanted to use the restroom. After seeing the disgust I washed my hands and left without using the restroom. This location needs a serious corporate trainer to come in to help. The sitting area was nasty, too. With the virus so prolific, you'd hope this manager would take cleanliness more seriously. Feces on the toilet is just wrong! A dirty door handle, gum in the urinal, the sink with hair, and dirt. Just foul! I took many pictures. I'm happy to share them. read more

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Their Green Tea lemonade is great, I usually order it half sweet/half unsweet to cut down on the sugar. I had the guava tea & lemonade once too, it's ok, but I don't like that the cube of fruit get hung up in the straw preventing you from finishing the drink without cracking the lid-not too convienient if you're driving around. Also a big fan of their sausage egg & cheddar sandwhich. I've visited during different times of the day, their operation is very efficient, so even if the line is long at the drive through the wait is usually 10 minutes or less. read more

I ordered Macchiato Frap and the barrista said "no, we don't have it." Fail! So the barrista cannot make drinks? read more

The morning shift during the week is amazing. They get the correct order, not too long of a wait, and the employees are so nice.

This place sucked ! I asked for an iced shaken espresso with ice on the side and they said they could only give me a quarter of my drink due to their policy on the "no ice" then proceeded to get everything else of my drink wrong and had an ugly attitude when I pulled up to the window. 0 stars will never go back to this location ever again. read more

This Starbucks is constantly out of items. Not sure why a Company this large can't figure out how to keep regular menus items in stock. Over time, Starbucks continues to get worse and worse, while the prices go up. Also easily one the SLOWEST Starbucks on planet earth. Plan a good 30 minutes to get a coffee. read more

Great customer service. Kayla is is great at making you feel like a valued customer and is very personable. All around great staff.

So i have been a starbucks-aholic for the last 8 or 9 years. Overall in the last 4 years i have noticed a huge shift towards overpriced good coffee that was quick and pleasant to the current starbucks... Absurdly overpriced, metallicy coffee, the baristas are short, usually not too eager to be polite, and make tons and tons of mistakes because they don't care and don't read the labels. I have in the last few months: Been given the entirely wrong drink through the drive thru. Wrong size twice Forgot almond milk a handful of times (lactose issues) Waited in line for over 15 minutes in the drive thru because something wasn't right and it held everything up. If i am going to pay $7 for a drink i kinda expect it to be served pleasantly and correctly. How can Chic Fil A and In N Out serve entire combo meals for less than a venti coffee and do it more pleasantly, quickly, and accurately? This is an overall starbucks issue, but this location specifically seems to not have it together. read more

The people are friendly, but there is no consistency. I've had to go back more than once after ordering extra of something in the drive through to only find out that they went light instead. I order extra because half the time my normal order is weak, but sometimes they pour it on heavy so I never know what I'm going to get. read more

This is my regular starbucks. I go 2x a week to get a drink I'm obsessed with and I bring my dog because he enjoys the pup cups. The service is always great, and my drinks are always delicious. There's days the line is so long and it's a 20 min wait and there's days it's like a 5 minute wait. It just depends, but that's pretty much any starbucks. Sure the location is a little wonky, but the store managers + employees didn't choose that location so I'm giving 5 stars for great customer service + an always amazing drink. read more

Very friendly staff. I come here pretty often and they do the best they can to make me feel at home here and put in an effort to know my name. read more

this starbucks sucks this starbucks sucks this starbucks sucks this starbucks sucks this starbucks sucks. learn how to make a drink learn how to make a drink learn how to make a drink. learn how to fill a cup up. learn how to not give me milk and water and call it coffee. read more

I am a Starbucks regular as I travel often, and it's a nice constant when I'm on the road. I frequent this Starbucks location simply because the staff are among the best I've had the pleasure to encounter. Even when it is busy, the staff takes the time to make you feel like a regular and ensures accuracy when completing your order. I've lost count how many times I come to this location, and each time, whether morning, afternoon, or evening, the employees are friendly and the drinks are perfect! read more