Didn't really feel as If I was valued as a customer. I say that because I'm not a everyday Starbucks coffee drinker. So I'm not familiar with the verbiage or the menu. I can't remember the name of the guy who was assisting me but I do know that he was not very helpful or patient.. I was wanting to use my app to place an order, so thag I can get use to it. Instead of showing me or helping, he directed me to the cashier. Keep in mind there was no one behind me, so he had time. Other than that everything else went good. I would just choose a different location next time read more

Amazing service from every single employee! Plenty of parking, clean and comfy atmosphere to relax or do some studying / work. Delicious drinks made fresh! read more

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I've been coming to this Starbucks for years. Love the atmosphere, people and most of all my Frappuccino. read more

Starbucks - Carmel Coffee Frappuccino Blended Beverage Double smoked bacon cheddar and egg sandwich - Coffee & Tea Near Me - Austin, Texas

Kailey was exceptional! Even had the order memorized from before! I always enjoy the little trips to Starbucks knowing that i will get to interact with someone from their staff that will always make my day! Thank you! read more

Very Worst location ever! Very ridiculous staffs. Came in today order pumpkin spice latte Unfriendly staffs, greeting customers by race and let me waiting for 5 mins while 3 people working Overcharge extra milk and whipped cream. Store is closed to my home but I rather drive little far to have better services and nice staffs . read more

Ordered a Chai Latte w/ Oatmilk today and they gave me just iced Oatmilk and wrote "No Chai" on the tag themselves. Why in the world would they think iced Oatmilk was an okay option. Just don't give me anything and give me a refund. Ridiculous. read more

This Starbucks is close to my job and it's been a while since I was here due to working from home. I can always get my order in from the app and it's ready when I get there with no delays or issues. They are all super nice! read more

10/10 i'm from SA but i came by around 2 and service was super amazing and they took our order quick morgan at the window was super sweet and while the drinks took a little longer, it made sense when we got our drinks my 2 crc fraps with xtra caramel and xtra crunch were beautifully decorated with xtraaaaaa caramel and my cookie was delish thanks bestie morgan you're awesome!!! and i LOVE the black apron read more

ordered my go-to Blonde Vanilla Latter from here, which I really like, from whatever Starbucks I pick up from, but they messed it up. SO BAD, doesn't taste like coffee at all, HIGHLY DISAPPOINTED. I don't think I am ever coming back to this store. read more

Typical Starbucks except absolutely filthy bathrooms. Stopped in for a half drip/half hot chocolate on a recent cold day. My order perplexed the young barista who had to consult with a more experienced barista. Service: average Overall cleanliness: average Bathroom cleanliness: filthy (think old time truck stop filthy) read more

Starbucks - Menu and pastries - Coffee & Tea Near Me - Austin, Texas

Order took an hour to receive. One grande coffee. Lol They are super short staffed. Line for drive thru is the only option. Even for mobile orders like mine. I ordered at 7:30. It's 8:15 and I'm still in line. read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

Once again I came to this location and there is a reason they are busy and the hater that left a review using two dollar words come on man they are working as fast as they can before you throw rocks put on an apron and help them or go across the street and get unhealthy food or coffee you guys Rock man and the one in Liberty Hill too you guys keep me fed I'm an hvac technician and I have to eat cleaner food thanks! read more

Starbucks - My coffee - Coffee & Tea Near Me - Austin, Texas

Great service. Messed up my bfs coffee and tan back in to fix it and estephanie was super sweet to fix it and make a new one! Thanks you guys are killing it! read more

Over priced coffee for the woke crowd. How anyone pays that much for caffeine and sugar is beyond me.

This is my go-to Starbucks in North Austin. I've ordered from here several times and have always had a great experience- my drink is always made the same, the staff greet me as soon as I walk through the door, and the drive through moves very quickly. This is a less popular Starbucks so there is rarely a wait time, and the cafe itself is very clean and organized. My only complaint is that it's not the easiest to get in and out of. The drive through blocks some of the parking out front and there are speed bumps in literally every direction (when you come often enough, it drives you nuts). Overall, great Starbucks location! read more

Starbucks - Vanilla Sweet Cream Cold Brew (Venti) - Coffee & Tea Near Me - Austin, Texas

Burnt coffee that lacks a taste. Service is okay not much to expect from a chain. I'll stick with my local coffee shops that don't support genocide! read more

I hit up this drive thru a lot on my way to work. The team here is excellent! They are all very friendly and add a personal touch to each visit. I can't say enough lovely things about this location! read more

The staff that work here are wonderful. They are always kind and happy to see me. They were short staffed during the week of holiday drink releases and I've never seen staff members work more effectively and efficiently as a team. They just updated the inside and outside with new tables and chairs. The food options are fresh and delicious. My drinks are consistent every time. The staff are really why I come back to this location though read more

Terrible location. Asked for a hot vanilla latte and got some weird "vanilla frappe" and waited 30 minutes for this lol read more

Starbucks - Completely wrong coffee. - Coffee & Tea Near Me - Austin, Texas

A small Starbucks with a cute study and lounge area. Quite a busy location - By noontime there were barely any open seats available and I had to sit at an outdoor table for awhile until some groups left. Generally loud ambience and chatter by people and the workers so if you are looking to get serious work done and get bothered by noise, I wouldn't recommend coming here except in the evening when the noise and crowds dissipate. I got the almond milk honey flat white, served iced, and it was the perfect blend of coffee and an aftertaste hint of honey. I typically don't drink coffee so this was a rare occasion for me, but I liked my drink. Service is really nice here, with many friendly baristas who will likely chat with you as you order. They actually care to spell your name right here, contrary to other Starbucks. In addition, water is free and they don't charge you for the cup! Small lot out front, it seems like most people order through the drive-thru. However ample parking is available all around the shopping plaza. read more

I understand that finding employees is hard as well as the fact that times are weird right now due to COVID but there should be someone managing "mobile ordering" .. was on my way to work and was able to purchase a mobile order to go.. pick up INSIDE mind you.. to get not arrive and see that the inside is closed and I have to wait in this forever long drive thru line to pick up my drink. Their speed is atrocious. They are literally the slowest Starbucks I've ever been to, hence why I mobile order. If you have 30 mins to wait for a coffee come here read more

THEY DONT KNOW HOW TO MAKE COFFEE !! I always go to a different one and they always fill my cup up all the way and my drink looks beautiful. when I come here EVERY TIME they always don't fill up my drink they forget my cinnamon powder and my cold foam which you pay extra for !!! I hate this place please get new people who know what they're doing. read more

Service is always great at this location, but today Luke took care of us at the window and got us with a really good joke. Seeing my husbands reaction made me laugh so hard I cried real tears totally made our day!!! read more

This store was great, a manager left and it fell apart. The longest wait at any Starbucks drive through, but the quality is piss poor. No stoppers, bent cups with lids that won't stay on are now common so you will end up with a lively painted coffee sparkle all over your car! It's fantastic! ......management matters and they need it badly. read more

I never expected such emboldened disrespect on a beautiful Friday afternoon and no line at the drive-thru. As someone who is disabled, paying a high premium for good coffee for my team at work, I received horribly disrespectful service from a young woman with long brown hair in a ponytail and glasses at the window who told me if I wanted my 3 venti coffees w/extra shots, in a bev tray, bagged with hot beverage cuffs to come into the store and wait. Then, she slammed the drive thru window, and turned her back. So shocked, I couldn't decide whether to cry or hobble my way into the store and report her to the manager. After cooling down, decided to write this review. read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

Place an order 12 minutes prior to my arrival at 5:15 AM. Walked in to avoid the drive-through line there were three customers sitting and no mobile orders staged on the counter. I politely just went to sit down and wait my coffee which was a straight black. 10 minutes later the barista said I have to let them know if I'm here to pick up mobile order otherwise how will they know when to start making it. I didn't respond in anyway but left wondering why there's even a mobile app if they're not going to use it. read more

I refuse to say the word "Venti" I always order a LARGE Iced Caffè Latte. Also, I never tell anyone here what my real name is. You should do the same. read more

Starbucks - Starbucks will never know my real name... NEVER! - Coffee & Tea Near Me - Austin, Texas

Coffee is great. But staffing? While waiting for my frappe one of the staff was yelling bout the clients. I believe his exact words were "it's forty degrees outside, let's all get Frappuccinos like assholes!" Right next to the window it was hard not to hear him. This actually really hurt me. My mouth is paralyzed. I can't drink hot drinks. But really why would you care what drinks we buy? Long as the store makes enough to keep assholes like him employed, doesn't seem to matter what the drink is, now does it? read more

They are always out of breakfast sandwiches , syrups for coffees, cake pops, etc. the service is good but they need to restock the store. Every time I go they are out of a lot of things. read more

I've been coming to this starbucks a few weeks now especially since they were always making my drink so well. I overall love the service and don't normally leave reviews but I did have an unfortunate experience today. This morning I went in and I ordered a pink drink with no strawberry pieces, the second it was handed to me it was completely separated already I've gotten it before where you can kinda see it start to separate but i just shake it and its fine but today it was completely separate the second I got it and it had strawberries in it even tho the sticker on it said none. I had to leave right that second but I live very close so I came back an hour later with the still full drink because I didn't take a sip since I wanted another so I went back and explained and asked for another I even offered to show/give them the old one but they just made me a new one regardless which I appreciated but when I got the new one it was much better in terms of separation but it still had strawberries in it even tho that sticker also said no strawberries on it. I'm not one to normally send things back or ask for another and I just took the second one anyways but this just kind of upset me and I wish they had paid more attention especially since they didn't seem to be busy (ik they doesn't mean they weren't tho. Aside from this the place is great and I've only had good experiences before I just wanted to say something. read more

Starbucks - No strawberries on sticker - Coffee & Tea Near Me - Austin, Texas

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Slowest Starbucks service I have ever encountered. Not sure what the major malfunction here is. Maybe they are under staffed or something. Maybe too many people come here with their brood and order fancy, diabetes-inducing complicated drinks. I have no idea. I just know that 14 minutes in the drive thru with only 4 cars ahead of me is pretty ridiculous. read more

This review is based on customer service and how they make the drinks. As a Starbucks manager I'm fully aware of the barista standard and how important customer service is for our customers. I only come to this location to get my mother her coffee since she lives near by. And this is the 2nd time I received her drink like this. Nobody orders a $6 for it only to be 2/3 full. Like, how do you actually have the boldness to hand that off to a customer? 1st time I gave them the benefit of the doubt I know stuff happens, the 2nd time I went inside to get a new one and the lady at the front wasn't the slightest apologetic. But It was remade perfectly by another barista. My mom used to rave about the people here & unfortunately I guess all of her favorites have left. So a tip, a CDL does not come with foam, only a 1/4 inch of room for whipped cream. read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

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Even with the specific direction printed on the side of the cup...they messed up my drink, remade, left thinking it was redone right....nope. As former partner I can confidently say, It's not rocket science, guys. Just read the sticker printed out and put on the side of the cup...and follow those directions when making the drink. Busy or not, it's not that hard. read more

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The one star is ONLY for their awesome TEA and coffee! I think Teavana is made by the God's themselves....The customer service is ALWAYS terrible at least when it comes to me, I've been going to this location for 4 years and NEVER have experienced good customer service. After my last visit I felt something needed to be said. I HATE leaving bad yelps and ONLY do if I receive the same behavior after going to an establishment multiple times. I mean hey yelping is better than asking for a manager. Sorry not sorry... read more

Starbucks - Teavannnnaaaaa YUM! - Coffee & Tea Near Me - Austin, Texas

Tonight, I had an unusual situation which I discussed with one of your baristas, Katherine. What was really impacting, however, was how Katherine lent her ear so I may talk about a recent loss - our 9-month old kitten, who succumbed to neurological and immune system issues earlier this week. If that wasn't enough, Katherine surprised me with three "Next visit on us" cards to "make sure I don't have to worry about coffee the next few days." That moment of empathy and kindness was something I really needed and, while (I hope) Katherine (likely) remembers me being calm in the drive-thru, I would be a liar to say I wasn't a hot mess when I pulled away. Katherine let me get some of this weight off of my chest for a little bit tonight. Let me tell you, working nights while grieving, at least for me, is hell. Tonight, it will certainly be much more manageable, not just because I have some great Starbucks coffee to enjoy, but - and most importantly - because Katherine helped me deal with the pain and gave me a moment to breathe and to focus on remembering the good times with our lil nugget of a furball. Thank you, Katherine! read more

It's a Starbucks. Same as every review for every other Starbucks. Good, bad, so-so. Yes. All the above. Nothing special about this one. I did notice the crew wearing shorts and thought maybe I'd rather work there than at Whataburger, with their strict orange shirt tucked in uniform. Somehow I think I feel better where I am. Enough of my son story. How is your day? read more

Great place to meet someone or just to talk. The location was good. Its just a regular Starbucks

I'm starting this out with the positive. My barista (auburn hair, kinda tall) today was so nice and my blazing hot cappuccino was almost perfect. That being said, this is the first drink from this location that I've been able to actually drink, they are usually absolutely awful. Literally the worst location I've ever been to. I wasn't trying to fight traffic to go to Summer Moon today so I popped in for my basic white girl beverage. Me: hi can I get an iced pumpkin spiced cappuccino with the cold foam (notice how I reference 'iced' at the beginning and 'cold' at the end) Cashier: um a Frappuccino? (Notice how she KNOWS cold is part of this situation I'm requesting) Me: ...no, cappuccino Cashier: *brow furrows, confusion sets in* uhh did you want like the pumpkin spice sauce? Cause we don't have that exactly Me: *blink* *stares at cashier standing in front of the pumpkin spice ads behind her head* You don't have pumpkin spice..? Cashier: oh yeah I mean we have that just not like in a cappuccino. Did you want that? Me. Yep. My name is called, quickly I might add. It's hot. I let her know it was supposed to be iced, she immediately offers to remake it. I decline. She was really nice. Honestly, it was probably for the best since you get twice as much if you order it hot. The staff here is usually super competent and friendly and the coffee sucks. At least this time I got my money's worth. read more

I normally don't leave many reviews but BEKAH is so sweet and helpful I had already placed a online order thru the app and was in line and met a girl and wanted to give her my free drink for the happy hour so it didn't go to waste so Bekah was so nice and re rang up the whole order for me. They are always quick and friendly here. And since we work across the street we are here every other day lol Thanks again girl ! read more

Went through the drive thru today and placed my order. The girls asked me to repeat my order 4 times, in the end I felt like I was yelling at her :(. The screen where you confirm your order was not working. When I go to the window, the girl asked me for payment. I asked to confirm my order before paying as the screen didn't work ,and she said "yeah it hasn't worked all day", she repeated the order back and it was correct, so I paid. Get back to work, and my drink is missing one of the ingredients, and it was also not on the drink label which is weird as I thought the labels were printed based on the order page, which she read to me correctly. This is not the first time this has happened, sure it won't be the last. But at least she didn't have attitude like one of the girls there that works the drive-thru. read more