I used to work at this location and the staff are amazing but the manager is TERRIBLE. She is completely inconsiderate of everyone's feelings and takes every opportunity to belittle you and make you feel stupid. If you're sick and need a day off or if you're having an emergency she makes it seem like you killed her dog and will sit you down to have a talk with her the day after calling out. She doesn't know anything about human compassion or running a starbucks and she extremely cold to the customers. read more

Why would they write this on my cup? I did a mobile order, and I wasn't aware about this until later when my cousins mentioned it. Not for me at all. Stupid thought to include MAGA rhetoric on someone's cup, even given the area. I knew there was a reason I didn't go to Starbucks. read more

Starbucks - Coffee & Tea Near Me - Alamo, California

Most incompetent Starbucks ever. Wasted so much of time and no coffee. The made a 5 min coffee take 20 minutes. So may people came and went after me. Then they finally gave me the coffee and it was wrong and welted I told them wha I wanted they screwed it up again read more

Out of all the Starbucks I've visited within the last decade or two this one is within the top 2 of my list. The employees here always seem to make me feel welcome. They were fast to complete my drink order, listened to my mom jokes, and even called me by my first name like a long time friend that knows me. I got a grande cookie cream frap with nonfat milk although I also had it with whip cream on top. I originally failed to ask for it without the chocolate drizzle. (It's been a long time since I've gotten that particular drink.) It was fine though. The batista Grace was again quick and fixed it for me right away. It was a nice little treat before work. It's quiet and calm and cute inside. This is not a very large Starbucks, but it's still very nice and it definitely has my approval. read more

This Starbucks is the worst. Forgot the order and had to wait over 10minutes. Seem the employees are not happy with the specific Starbucks location. Definitely will not come to this Danville location. read more

Starbucks - Coffee & Tea Near Me - Alamo, California

This location NEVER fails. So so soo good!! Workers are so welcoming and kind. Best strawberry acia I've had in a while.. 10/10!!!! read more

Starbucks - Strawberry Aa Lemonade Refresher - Coffee & Tea Near Me - Alamo, California

Love the team. Great energy, remember your name, and fast service. Super busy location so I love that I can always get in and out quickly.

Once again another trip to Starbucks and another great experience. Lauren was working again and she remains the star that she was the first time. Very friendly and great customer service. And was very helpful with questions I had to ask. I don't know what she makes but she definitely deserves a raise. Cheers starbucks read more

Ordered in-store an item not heated. 5 people behind the counter and I had to wait 7 minutes. All they had to do was put it in a bag and hand it to me. read more

Extremely slow. We mobile ordered at 2:20pm on a Wednesday afternoon. It said our drinks would be ready at 2:27. When we got there, It was not busy inside the store at all. We had to wait until 2:41 to get our drinks which is a long time to wait for a mobile order. Meanwhile, the girl working was rude to her coworker while we were there which was also a turn off. Don't think I'd be back. Not sure how they'd survive a busy store. read more

I've grown up going to this Starbucks since it is down the street from my parents house. In the last 12 years going here, there's never really been a sense of urgency. If you are not in a rush, you could spend the time here, however if you want a quick coffee, this is not the place for you. This morning (Sun July 17th) my partner and I came in to order 3 Coffee Travelers. The cashier looked and me and said it was going to take a second to order and we asked how much time was actually a second. The mobile order app said it would take 70-90 minutes for "prep time." A barista said well it should take 5-7 minutes for each brew so probably about 20-25 min total. We said that is better than the mobile app. She sort of stood there expecting to tell her that was too much time to wait and watched a conversation between what looked like a supervisor and the employee while looking at us as if it was a burden to make the travelers and that the money wasn't worth it. Doesn't seem like a good work ethic to me especially when there was no one in line behind us. At first they told us they don't have bulk decaf bags and then after conversation they had found a "hidden" bulk bag. Again it gets like a burden to take the time to brew coffee for an order. Starbucks Mission is: In everything we do, we are always dedicated to Our Mission: to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. I did not feel the nurture or Inspiration from these baristas this morning. read more

I am always looking for healthy breakfast options, and today I was passing through Alamo. On a rainy Saturday morning, there were very few options in town. I really like the selection of breakfast sandwiches they have here. No, they're not going to win any Gourmet Awards, but they are fast, relatively low in calories, and reasonably priced. My sandwich was only about $4. I ordered the turkey bacon and cheese sandwich, which is posted at 210 calories. That's a little hard to believe, but it tasted pretty good. Probably, most men will not find one sandwich enough. They are fairly small, a little smaller than a McDonald's McMuffin. After my meal, I noticed they have an egg sandwich called egg bites. They're pretty light meal for about $4.45 for 2. Probably not the most gregarious people around, but they were working hard serving customers. Whilst I was eating my 210 calories sandwich, a regular stream of customers came up and were promptly served. Seems to be pretty well run. read more

Starbucks - Wow only 210 calories! I believe them. - Coffee & Tea Near Me - Alamo, California

I am reviewing this Starbucks as I have been a customer for over 15 years. Everyone e who works there has always been friendly and helpful. My drinks are always done correctly . My issue is with the store manager who is always unfriendly. Seriously she is never out greeting people never happy?? Anyway love everyone else read more

This newish iced pineapple matcha is realllllly good! The matcha is not overpowering and the coconut milk gives it a light sweetness with the pineapple overtones this drink is yummy! 5 stars for the Starbucks App and this location. These guys always seem to be on top of mobile orders. I like how the have a spot up front at the pick up counter where they place the drinks now, so I don't have to wonder and ask if my order is ready. I wish they had a place to add a tip when ordering via the app, but my guess is the baristas do better with cash! It's king! read more

Starbucks - Iced Pineapple Matcha - Coffee & Tea Near Me - Alamo, California

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The attitude of some of the workers is unbelievable. Overheard a conversation of a man who was waiting 20 minutes on a mobile food order just to find out they were out of the item he ordered. When I was waiting in line the girl taking orders seemed to be a bit distract tho there wasn't a line behind me and was just very fidgety. She had some other guy take my order, which was fine cause I knew exactly what I wanted. When I was getting my food item she didn't say my name and just threw it on the counter. The pick up area is messy and confusing.... Let me know if this is confusing... or anyone else has had a problem here read more

Starbucks - Mess!!!! - Coffee & Tea Near Me - Alamo, California

This location probably has the worst hours of any location! It's closed off and on for weeks at a time. They did a massive remodeling and it's still closed intermittently. It's a waste of time to drive over there read more

Have to say, consistently the most unorganized Starbucks ever. Every time I come I regret my decision. Drinks are made incorrectly, the manager is generally nonchalant and responds poorly to complaints... it is what it is attitude. It's unfortunate that there is no repercussions for the poor customer service at this store read more

Seems like a nice Starbucks. Quiet in the dining area. Clean bathrooms and clean tables. Convenient parking.

Starbucks never disappoints me! This one especially doesn't have too long of a wait! My go to drinks early in the morning or during grocery shopping are The matcha green tea sweetened The Carmel macchiato upside down (Carmel on top) On a day that I need something strong I do my flat white! It's a pulled long shot of coffee topped with steamed whole milk down the center On a warm day or the afternoon I love love my Pink drink It's like a strawberry and cream healthy -ish drink , the purple drink which is made with dragonfruit ( which I only had because they ran out of the strawberry drink) and my iced green tea Love them all. Starbucks you never disappoint read more

This Starbucks is awful. I walked in and I said hi to the person at the counter and he literally continued his conversation with the other coworker. Then said hello. My drink was trash too. Taste like water. Bathroom was clogged and not working. Told the guy and he seemed annoyed I told him. It wasn't busy to be that annoyed either. Very disappointed. read more

Nice Starbucks they make great drinks and everyone is very friendly . You don't have to wait long and about the same experience I have had at other Starbucks which is good. I love Starbucks go there about everyday to get a drink. I love how they just have so many different amazing drinks to choose from. I do lawyers break down to usual but sometime i do try there new drinks. Great service and great drink , will be back for more soon!! read more

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Wow, what a great location! I really enjoyed how I could quietly read and relax for a couple hours. Thanks for the friendly service, Kelsey, Noreen, and Erick! read more

Closed at 10:30 AM on a Friday. Huge mess littered out front of old coffee cups and food packages. read more

Starbucks - Big mess from day before and store closed at 10:30 AM on a Friday - Coffee & Tea Near Me - Alamo, California

Very bad experience. Waiting for 20 minutes for a Bagel and ended up cancelling the order. When I told Collion that it is not fair for your customer waiting for 20 minutes for a bagel, he told me that it is not fair for us either because we are under staff. It is really not my responsibility that he is under staff or not fair for him. Very bad management! I'm local and always get my coffee here but decided to buy my coffee machine and do it at home instead. Store #5543, Chk 726041 2/25/23 at 11:05 AM just in case if anyone at Starbucks cares to check my case. read more

I'm on a Starbucks review revolution...so I'm starting all of my reviews with this standard statement. If you're stalking me (totally kidding...sort of) and reading these in order, skip to the next paragraph. Let me qualify my review by saying, I'm one of those Starbucks once daily (sometimes twice daily if I'm evil from being overly tired) people. I frequent many a Starbucks and completely disagree that all Starbucks are created equal. I'll agree that the coffee is generally consistent, but the attention to detail (like 190 degrees), the cleanliness of the store, whether they can keep drip coffee made, how fast they can make drinks, ability to not lose drinks etc is all over the board. So I agree with Andrew K, this is one of the better Starbucks. They have friendly staff that try to go above and beyond when they can. For instance, I came in here on crutches when I partially tore 2 ligaments in my ankle (long story), and the barista ran around the counter to bring my americano to me, rather than calling out my name and having me hobble over. This place is generally clean and they never mess up my drink. It's a little small, but the set up is okay, so if there is a long line, I can peruse the coffee paraphanalia for sale on my way to the counter. I would say more but I don't want this Starbucks to get too popular (plus I want to remain the Duchess)! read more

A lot more fancy folks than your usual Starbucks, but hey, it's Alamo. It seems they recently remodeled and moved their sugar/milk station closer to the door and away from the front counters. That's a good thing-previously it was right behind where the lines form. This new layout is much more clean and easier to navigate. Parking is usually not an issue but it gets busy trying to pull in and out from Danville Blvd which is heavy with traffic most mornings. I've also noticed they tend to cut up sample treats and put them near the register more often than other Starbucks. The staff can be hit or miss on their friendliness but they do keep the line moving. Even during the morning rush, I was on my way pretty quickly. Overall, it's fine-nothing that makes it stand out for better or worse read more

People inside with their masks off chatting and drinking coffees!!! This happened on Sunday afternoon, January 10, 2021. I noticed the 3 women as I looked through the window. They were in a huddle, talking and laughing and sipping drinks with masks removed. I was shocked the staff didn't say anything to them. Walked around and then went back five minutes later, thinking by that time they would be gone. Nope. Still standing there, enjoying their coffees, masks removed. No way was I going to go inside. Not sure how much longer they were allowed to continue as I left. With Covid cases spiking, this is unacceptable. read more

This location keeps shortening it's hours. Now it closes at 3pm. Staff said that they can't guarantee when they will be open and that everyone should go to the Starbucks at Safeway! read more

Hot workers. Well ... mostly just this one with brown curly hair. I couldn't see his name tag so idk who he was but he was fineeeeee. 10 out of 10 would recommend! read more

This is a great Starbucks! I came for a quick holiday drink and they had all COVID safety cautions in place. They removed their outdoor seating, had plastic guards up between the guests and the baristas, and there was no one inside but me. The drinks are great as they always are at Starbucks. Baristas were polite and prompt! read more

I love this Starbucks! I can say so many greats things about this location. I wish I knew everyone's name that works there because they are all so kind. My coffee is always on point. I've been to many Starbucks and this one has to be my favorite one. read more

This is my neighborhood Starbucks. There is ample parking in the mornings because the plaza shops are closed. It gets pretty busy here and the line will flow our of the door, but it's the closest Starbucks, unless you want to drive all the way to Walnut Creek. I like the service. There is outdoor seating available. Just be prepared to not look like a total bum there because if you are from the neighborhood, you will always see someone you know. :) read more

Rebecca the barista just made my long work day by reading my mobile order to the "tea"! Yeah I'm a bit picky, I order a Grande hot tea (emperor's cloud's & mist) with a splash of coconut milk. But I only like one teabag (which it states), but their protocol is 2 so they usually miss it or wait till I arrive to ask? And it's nice when they steam that coconut milk keeping my tea hot...yeah yeah I know...but it's oh so delicious! Well tonight I arrive it's ready and the extra teabag is waiting on top...Rebecca you Rock! read more

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Great Service, Very Nice Staff, and Drink Tasted Good! Great Starbucks to get work done or grab a coffee with your friends

This place is great. Ask for Sherie if you stop by, she's the best! Most of the time the place isn't too crowded and it's got a nice small town vibe. read more

Service was slow, and barista forgot my coffee with my order. Waited several minutes before I asked for my order, they seemed very confused.

Great little Starbucks. I'm biased as I used to be a manager at this location about 20 years ago. Good service, clean and modern. Great place to stop if you are cycling around the Iron Horse Trail. read more

Customer service is non existent. Walked in with more than 20 people waiting for there coffee

As far as Starbucks go, this place is pretty subpar. Been late quite a few times because they don't operate at a regular Starbucks pace.

This is by far the most unorganized group of kids who work for Starbucks. I have used the mobile order here a handful of times and each time my mobile order takes longer than it would have to stand in line. A few of the times I saw my order sitting in the back. Other locations call out your mobile order, but this store you have to squeeze your way to their glass window, stand on your toes to see if your cup is somewhere cooling off in the back, then interrupt them from what they are doing only to ask if your drink is ready and to receive an annoyed look from the barista. I give up on this store. read more