Thank you Lia for going above and beyond. I needed just some ice cups for my family and me and you provided that! Also, for making me feel welcoming back home to the Bay Area ! read more

Peet's Coffee located it Alamo Plaza is our go to Sunday morning meet up place. Right between San Ramon and Walnut Creek it's perfect location for Harvey K. and I get together. In the busy center anchored by Safeway Peet's is alway packed especially the outside patio during good weather. Lots of bikers riders and dog parents with their dogs. The coffee is ok. read more

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Wait was longer than expected. I would try to preorder via the app next time. Matcha Latte tasted really good. Ambiance was good, clean store, could afford a refresh in lighting and color. read more

Peet's Coffee - Coffee & Tea Near Me - Alamo, California

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This coffee shop used to be my go-to place on my way to and from work, and I've been a regular because I genuinely love the baristas here. They are always friendly, welcoming, and quick to help whenever needed. Unfortunately, since the recent management change, the overall environment has become noticeably more stressful--for both the employees and the customers. As a customer, it was often difficult to even know who the manager was because he was rarely visible in the front of the store. More importantly, the new policies have had a very negative impact on the experience. The decision to blend iced beverages is especially disappointing. In my opinion, it changes the taste and quality of the drinks and makes the experience feel more like a fast-food coffee shop than the Peet's environment I've always enjoyed. It also takes considerably more time, and I have never experienced longer wait times at this location than I have since this change was introduced. Unfortunately, those longer wait times seem to be creating tension among coworkers and between employees and customers. I've witnessed more issues in the past few months than I ever have before. There are also some basic upkeep concerns that seem to be going unaddressed. Lights have gone out and remained unreplaced, and the broken light above the bean area has apparently been that way for over a year. The store is generally clean, the music is at a comfortable volume, and the employees do a good job keeping things presentable, so I do appreciate that. But customers care about more than cleanliness. We care about the people who make this location special. The baristas are the reason many of us continue coming back, and it is genuinely disappointing to see some of the best employees leave. It feels like the current management and policies are pushing out the very people who have made this location worth visiting. I really hope management takes this feedback seriously. I would love to see the old Peet's environment return--one where the baristas are supported, the customer experience is prioritized, and the store feels like the welcoming place it used to be. I'm still coming because I care about the baristas and the community they've built here. But if more of them leave because of these issues, I honestly don't know how much longer I'll continue coming to this location. read more

I come in to this store every day and they usually remember my order. However, this morning there were two female baristas seemingly in distress working alone and my drinks took over ten minutes to come out. I heard the one making drinks call to her manager for help, but he refused and sat back down. read more

I recently visited the Peet's Coffee location in between work appointments, and I was truly impressed! While I often stop by with my laptop and use the restroom, the experience can sometimes feel a bit distant. However, Will, the barista, completely changed that perception. He went above and beyond to help me out--refilling my large water bottle and customizing my coffee with heavy cream to fit my low-carb diet--all with a warm smile and fantastic attitude. It was truly above expectations and made my visit memorable. read more

Owner's attention please. Coffee is constantly good. I come here once in a while and for the 1st time I am disappointed by the waitress Malissa. There was no one else in the room when I arrived. Melissa was helping another customer, and once she finished, a new customer walked in. She immediately greeted the new person and completely ignored me, as if I wasn't even there. I had to say, "I've been waiting to order," three times before she acknowledged me--still, there was no apology offered to me, only to the other customer. I truly don't want to jump to conclusions, but I can't help but notice the dynamic: I am an Asian woman, and the other customer was a white blonde woman. To better understand if this was an isolated incident or a pattern, I'll be asking several of my Asian friends to visit and observe. Any further action will depend on what they experience. read more

Simple and easy going, my first time having Peet's. Although, I did not actually get coffee but the sparkling passion fruit black tea. I liked it, tastes refreshing and was a vibe sipping it outside with lots of shade. The customer service is fast and friendly, nothing out of the ordinary. read more

Peet's Coffee - Sparkling Passion Fruit Black Tea - Coffee & Tea Near Me - Alamo, California

I've never experienced ruder staff for literally no reason. They questioned the amount of food we ordered, seem irritated we asked about the bathroom code, and were overall bothered. read more

If you like strong coffee which I do get it here! Lots of outdoor seating on the patio as well as nice indoor seating. Staff is helpful. Lots of pastries to go with your coffee. read more

Peet's Coffee - Iced - Coffee & Tea Near Me - Alamo, California

I came her with a friend. The place is big and has plenty of seating. There's seating inside and outside. There's a parking lot so you don't have to search and search. The workers are nice. It's a quiet place and you can carry on a conversation. The place is clean. Drinks are great! I'll definitely be back. Great customer service! read more

Peet's Coffee - Lavender Latte - Coffee & Tea Near Me - Alamo, California

Absolutely love this place the customer service the staff this place is just very welcoming and inviting and their food,Pastry and coffee is amazing if I can give more than five stars I would! read more

I love the dark and comfy feel of Peet's The coffee is darker and richer than Starbucks . Coffee is just right , not to dark or light. I love the "black tie" with condensed milk, my favorite. They are all similar in menu but set up different. read more

10-17-2021: Maple Latte + soy milk There's something wonderful about Peet's even though they are a huge chain. The employees are consistently friendly, helpful, and leave you wishing you could be a regular at their location. The folks at Peet's always are versed in their current offerings and can go into great depth about their beans too. All great things to appreciate! I stopped by this location before accompanying a friend at W's for hair coloring. I knew I wanted the plant-based breakfast sandwich but couldn't decide on the seasonal coffee drink. Connor was on shift and was super nice to offer some insight on what each of the three tasted like, and which one was his personal favorite. I landed on the Maple Latte with soy milk, which was really good. I just forgot to mention to use less syrup so the drink was ridiculously sweet for this black coffee-drinking gal, but that was my fault. Of course I didn't have my life together and my Peet's app didn't have enough balance loaded. Connor was super patient while I put more credit into the account to pay. Thankfully no one else was in at the time since this was the late afternoon, otherwise it might not have been so pleasant! You can pretty much count on me giving Peet's 5 stars wherever I go but I really wanted to hop on here to give a shout out to Connor who was extremely nice. Thanks! read more

This is one of my favorite Peet's locations. I stop here whenever I'm in the area. They have a large seating area and are located in a nice shopping center right off the freeway. I've always had a good experience here. read more

Peet's Coffee - Coffee & Tea Near Me - Alamo, California

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I came here to pick up an order through the Too Good to Go app, to save a bag of whole bean coffee they would've otherwise thrown away. I came here at the pickup time (5:30pm) and the store had closed early for Christmas Eve at 4, but there were two staff members still hanging out in the back. Doors were locked so we tried to flag someone down to see if they could help. Staff was super rude and shooed us away from inside, rolling their eyes without even trying to approach us to see what we wanted. One of them finally came to the door to explain that there was a mistake and the app should not have let us order, and said that they were already doing us a favor by talking to us at all. Totally get that there could have been a mistake on the Too Good to Go side, but the attitude was so unnecessary. Overall terrible customer service experience and I won't be visiting this location in Alamo again. There are plenty of other coffee shops in the area with staff that aren't nearly as arrogant. Happy holidays to you too! read more

Nice place but WTF, do you guys ever clean or restock the bathroom? Can't imagine what the food prep area looks like.

The two girls at the register were talking inappropriately about the customers. Very unprofessional and unkind.

Great location. Comfortable, pleasant ambience. Excellent service, but no interest in their product. Too bad they do not have options of pour over etc. The coffee taste like a burnt rubber tire! So bitter. Very disappointing in this era of educated coffee drinkers :) Also, what happened to ceramic cups and plates? Clearly they want you to... GO! read more

Peet's Coffee - Dark roast and "citrus cake" - Coffee & Tea Near Me - Alamo, California

I came into peet's this morning feel down, and exhausted. Upon reaching the register I was greeted with two beautiful smiles. The two girls at the register were extremely kind, and even complimented my hair and earrings! They were quick, attentive, and all in all kind. They began to give me some good suggestions, I ended up going for the peppermint mocha! They told me about how they are bestfriends, and overall just gave very good energy. I could tell they were best friends by their mannerisms lol! The man who made my drink made me the best coffee of my life. I didn't catch his name but he had blond hair, on the top. Give him an extra big thank you for me! read more

For bicyclists, Alamo Peet's is a much more manageable location compared to the Danville location. I came by a few days ago and ordered coffee and a pastry. i noticed that had forgotten my CC and I didn't have enough cash for both. They graciously gave me the pastry on the house. Super nice folks too! read more

I goofed and forgot to ask for an iced lattes. Monica was so kind and remade it for me the way I wanted. I'm so grateful for how she handled the situation. Great hire Peets! Thank you Monica. read more

Nice coffee and pleasant service. Good time to stay here during a rainy day. Latte coffee was right on time. read more

Peet's Coffee - Coffee & Tea Near Me - Alamo, California

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Love the Alamo location, friendly staff. Good coffee especially in comparison to Starbucks. Plenty of spots to sit outside when the weather is nice. Bathrooms could be cleaner but then again it is not entirely the staff's fault. read more

Barista let me know orders where being filled w 15 minute wait. Well worth it as I'm having the best hot chocolate. Thank you Peets and thank you hard working staff! read more

Coffee is great- customer service this morning was from a gal clearly raised by wolves. I mobile ordered and she left out three parts: extra hot, extra shot and with whipped cream. I saw the no whip and told her I ordered it with. She said "There's a button to push if you want that included". I had my order open on my phone and told her I ordered it with. She said "ummmm- ok and took my coffee out if my hand, dumped 1/4 out and gave me lots of whipped cream...all the while fussing with long hair. Walked outside to find it was not extra hot with an extra shot. So irritated for so early in the morning... read more

Get your receipt if you buy beans. We bought a pound of the Ethiopian Super Natural- it definitely is not! Tastes more like Major Dickason's. We have bought Ethiopian Super Natural many times before and know these beans are definitely not. Their website says we could return the beans- but as I said we do not have receipt- emailed corporate office- nothing. Corporate did respond and got a pound sent to me- smells amazing. But will get a receipt when I buy beanS from now on. read more

First of all, this Peets location is by far the most consistent in quality and service. Second, Connor is the king of coffee. He should be coaching every other location how to pull espresso and craft coffees that are delicious with every sip. Not only have they mastered the art of coffee here in Alamo they treat each customer like a friend and are always willing to help. Is it too much to ask for all locations to meet the high bar set by the amazing people in Alamo? Truly a gem. read more

Came back while visiting family earlier this week. Was greeted warmly and had a great latte Some name of good note are Matt who is so great. And Taylor, who laughed at all of my jokes, was very good too. 10/10 will come again. read more

This was our final coffee stop before heading back down to Los Angeles. I had their Havana Cappuccino (which has a bit of condensed milk) back in Sonoma, and I just had to have another one. So here we stopped to get our condensed milk coffee fix. This place was busy, but it was clean as well. The staff was friendly, and they were efficient in processing our orders. It looked like a good place to study or read a book in the afternoon. Not super quiet, but not too loud either. A great experience, I would repeat. read more

4.5 Stars Cute location! Kind of like of like a Cul-De-Sac space. Interior was very cute and decorated for the holidays. Very quiet and cozy environment. Ordered a White Hot Chocolate here (yes one of my winter drink faves). It was creamy, rich and light. WAYY better than Starbucks. Still, there are some certain drinks that I like better at Starbucks and Peets. Will be back! read more

Peet's Coffee - Peet's! - Coffee & Tea Near Me - Alamo, California

This is a fantastic coffee shop. All their COVID precautions are in place, including the removal of their patio seating. Peet's has some great holiday flavors -- I tried the iced holiday spice latte and loved it! I'm looking forward to coming back and sitting out on their spacious patio when the world allows for that to happen. read more

THIS LOCATION IS COMPLETELY RUDE, ARROGANT AND SNIDE: I stood in line yesterday at this location for 6 minutes while the cashier/manager, Scott, casually visited with a customer after his order was finished, completely ignoring me. After my purchase I commented that he should pay attention to waiting customers instead of chatting. He looks at me and said: 'THERE'S PEOPLE WAITING IN LINE, YOU NEED TO LEAVE". NO WORDS. read more

Great coffee, but not sure why I always end up waiting longer than I should for a simple order.

Love this location, prompt order and lots of outdoor tables. Service is awesome, fast & accurate with your order. read more

Good, well-made coffee, tea, and chocolate. The staff is super helpful and friendly and always willing to make something "custom". They have gluten free options of an excellent Morning Glory muffin and flourless brownies. The WiFi has much improved and is fast enough for any purpose. read more

Everyone that works here is amazing especially Cassidy. Don't come in here and complain. If you go into this peets and get bothered over some COFFEE you need to leave. I've heard horror stories and witnessed so many of you horrible customers complaining over a few dollars or CENTS for extra add-ons for their coffee, being genuinely rude to the staff about timing when there are literal lines out the door, and if you are seriously that frugal or inconsiderate/selfish you don't need to be buying coffee at all. Go somewhere else with all that negativity. Just wanted to give the staff a huge thumbs up, and address all you people that go in there and give them a hard time on the daily! Be nice and treat people how you want to be treated. - a very happy customer read more

Some baristas are outgoing and friendly, and make the interaction a pleasant experience. Others have a very sour attitude and are disengaged and inattentive. read more

This is probably the largest Peet's I have ever seen. Nice and roomy inside, with a good amount of tables and seating out on the large patio. Will be awesome in the spring and summer evenings. The service is stellar here. super nice people. I hope they keep it up. I like! read more

Great coffee. Makes me feel like im on crack. Excellent customer service. Clean patios. Clean inside. Lines move very fast. Nice staff.