Love their food specially their pizza and wings. Customer Service amazing. Ambiance family friendly.

The pizza was decent, nothing special. Pick up and online ordering was easy, good for a quick bite.

Pizza Cheese & Meat Lovers, & Ceasar Salad were all Incredible! As Usual! Gotta give em a try!

i liked the food here until i found a tooth in my mouth which came from my sandwich THAT WAS NOT MINE. Disgusting. did the person making the sandwich not notice their missing tooth?!!?? STAY AWAY!!!! read more

I ordered a large meatball grinder when I opened it there was some slices that is not what I ordered I have had meatball grinders before were meat balls I did not eat it can you tell me why the sliced meat in stead of meat balls read more

Ordered a Cheese Stromboli. Will never order there again. Cheese was not melted and dough was not cooked. This is the second time I've tried the food and was just as disappointed this time around. read more

Star Pizza - Uncooked Stromboli - Pizza Near Me - West Springfield, Massachusetts

The food is always great and delivery is prompt. Even the that answers the phone is pleasant and very efficient.

AMAZING!!! Menu offers everything for any time of day. Breakfast for lunch or dinner is a great offering. Check out the potato skins...a meal in inself. read more

Star Pizza - four pieces of pizza in a foil pan - Pizza Near Me - West Springfield, Massachusetts

this place sucks! from the lady who takes order to the delivery people.They always forget something ither a topping or drinks.

Service good, food great! It was hot and Humid in the middle of July 2019 and I was not disappointing by Star Pizza. The food was excellent and the service not too shabby. Definitely coming back next time. read more

I have lived next to Star Pizza for many years now (literally less than a half mile), and somehow I had never been up until this past month. I will chalk that up to being stuck in my old ways, and driving cities away to get to places I went to growing up... but I digress. I have to say, this place is way better than I expected. Most pizza joints offer nearly the exact same menu, and you will not find an exception here-- except for that fact that their menu, in addition to the usual pizza place chow, is actually very extensive. There are endless offerings on the paper menu, and it would take me probably a year to sample everything they offer. My go to? A cheeseburg grinder. For me, that alone can make or break a place, and it is the starting point for any review I make. That being said, Star Pizza nailed it. The bread was fresh and toasted perfectly. The pickles the best I have ever had on a grinder (might have to do with the shape of them-- order, and you will see what I mean), and the mayo, lettuce, tomato, and even mayo, tasted as if it came from my own kitchen. Absolutely blown away, and to say that they went above and beyond my expectations would be an understatement beyond measure. As far as delivery, I cannot review that aspect, since I walk to this place and it only takes me five minutes to do so. No place in the world is perfect, so are there cons? Sure. Just a couple, and nothing that changes my mind about coming back again and again. Sometimes they have an extensive wait-- over a half hour or more, and that is for pickup, not delivery. I think that says a lot about their business, though-- there is a reason they are busy as can be. Lastly, they came off as very impatient the first time we ordered. They said our order (two grinders + fries) would be ready in 20 minutes. Since we were grocery shopping, it took us about 30 to get there. Within 2-3 minutes of it being 20 minutes, I got a call asking if I was coming (not in a rude way, at all.) Again, absolutely nothing that would stop me from coming back. All in all, if you want a great local pizza joint, with the usual fare, with quality food, and with prices approaching the best you can find, look no further. read more

Excellent food! Ordered delivery while here on business. Meatballs were delicious and perfectly cooked and the antipasto was fresh and huge. Delivery was quick and overall was very pleased. Ordered again for a second night since it was so good the first time! read more

Star Pizza - a tray of meat and vegetables - Pizza Near Me - West Springfield, Massachusetts

They can't get a order right they aways mess up. Especially if you call them and the phone girl picks up she doesn't understand what your saying and she is ever slow. You aways have to repeat what you said over and over again. read more

Super gross very unprofessional rude poor service bad business... order a cold ham& cheese that was stale slimy and ham was warm called them because I understand shit happens and ratchet all they way to the delivery drivers... this is today's bread deal with it is what they said. And not the first time if u ordered wings and they didn't put your blue cheese or ranch u assed out they're very cheap. read more

Star Pizza - I ordered a cold ham& cheese and got a stale ass slimy sandwich. rude people poor service bad business - Pizza Near Me - West Springfield, Massachusetts

Been ordering from Star for so long they sent me a Christmas card.I have never been disappointed with any of their food.The grinders are great,salads,pizzas ,wraps and pitas all awesome.Great job star. read more

I thought my first order cancelled, but they got them both! They tried to call me back, but I was downstairs, so they cancelled the last one. The onion rings were too crispy, but the garlic knots were great. I will be trying my second order out soon. read more

Star probably has the best pizza, next to Bella Napoli, in W.Springfield. The large cheese is huge and loaded with cheese. Even with 2 people, you'll have leftovers for sure. Be sure to ask for the take-out pizza special if you pick it up. Only drawback is the staff is a little rough and the area itself around the shop is sketchy. read more

Went in to pick up a take out order about 2-3 weeks ago and I was the only person in there wearing a mask. I was very uncomfortable with them handling my food after seeing that. I know masks are uncomfortable and I'm sure it's very hot in there. However, it's not like they were wearing masks and just had them pulled down, not one person working there was wearing one. I would not go there again or recommend to anyone after seeing that. read more

This spot on Main St. in West Springfield is pretty good & worth the money. I ordered right when the delivery thing was I gear (11A) a medium pizza, 16 in. grinder w/sausage, peppers, onions, cheese & sauce & curly fries. The only reason this spot didn't get a five was due to the guys being little over-occupied with the phone instead of letting me ask on the time it'd take from the order to the spot I live & the guy was late so why one less star than what it got. Overall you'll get your money's worth & the stuff even you can go & eat there I believe. read more

First time stopping here. Was craving a meatball grinder and a Greek salad, they had both, and were on my way to work. Called ahead and they had my order ready to go when I got there 20 mins later, as promised. Very pleasant woman at the front gave me a much bigger bag than I was expecting, and I paid the $15 or so, and headed out. So, the food! The grinder was pretty good...a little overloaded with cheese in the middle, and a little light on the sauce, but very tasty, and nicely toasted. The Greek salad could have been a meal all its own, with big chunks of feta, a couple nice grape leaves, and good fresh ingredients. I was a little disappointed to see canned cardboard-ish olives instead of real kalamatas , though. Otherwise it was what you'd expect. What I didn't expect was for it to come with an entire loaf of garlic bread, though! Not that I'm complaining, but it was a bit much, and I would've preferred plain bread or a pita if I was going to be getting bread. Overall, though, the food was good, and while the price seemed high....It was fair considering I got enough for two people. I'd stop by again, but next time maybe ask for a side salad(?) or something. read more

Star Pizza - 8" meatball grinder (minus a bite) - Pizza Near Me - West Springfield, Massachusetts

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So I ordered my food today at 430pm and it is now 550pm and still no FOOD!!! I called and asked where my food is they said it was on the way!!! LIES!!! I was told "THEY FORGOT" to make my order!!! THEY DIDNT "FORGET" TO TAKE MY MONEY THO!! I spoke to a manager who told me it would be 7 business days before I would get a refund for THEIR FUCK UP!!! That's UNACCEPTABLE!!! I WILL NEVER BUY FROM THIS PLACE AGAIN EVER!! read more

This was my first grinder sandwich experience! Let me just say, I ate until I absolutely couldn't eat anymore! Absolutely delicious! I had it delivered. Everything was wrapped/packaged nicely, HOT and fresh! I'll certainly be ordering again! I have to try all the sandwiches now! I'm hooked! read more

Love their pizza. We get it nearly every week and our kids love it too. We get a simple cheese pizza and it is one of the best small town pizza shops in town. read more

I ordered their vegetarian pizza and was pleasantly surprised. The vegetables were all fresh, and were cooked perfectly so their consistency was kept. I would order from them again. read more

Best pizza in west Springfield hands down. The owner and his son are wicked nice people. Never had a bad mean from here. Everything is made with extreme care, it's as if Gordon Ramsey is in the kitchen. read more

I was disappointed with my experience. The delivery took twenty minutes longer than they said. The chicken Alfredo could have fed four people, so charge $8 instead of $16 and don't give as much. The food was good, but it was WAY too much. The spaghetti could have fed three people. The food is good, but if you're gonna get it...share it. The Caesar salad wasn't a Caesar salad. It was lettuce and tomatoes with Caesar dressing. I also asked for five or six salt packets and got two and the forks sucked for pasta. Overall, the food was good, the experience.....not so much! read more

Absolutely disgusting meal. We ordered from hotel room and we ordered boneless wings that were very soggy and rubbery. We ordered subs that were nasty. Nasty meat on both. Pizza was ok but found a piece of hair on a slice. Definitely do not recommend when you are starving and then have to throw everything out. read more

Awesome that we could order online. Food was GREAT. Thank you!! I had chicken parm grinder. Was so good!! Also ordered meatball grinder and spouse said was one of the best he had ever had. read more

Ordered a Gyro and half of the pita bread was just mush bu the lamb meat was well seasoned. The sauce that came on it looked more like feta cheese. Also the buffalo tenders were okay just a bit on the sweet side my wife said. The garlic knots were okay but very soft and mushy as well and took about an hour to get to us when the lady said about 30 minutes. So this place won't be my go to spot anytime soon for delivery. read more

I had to update my review because I am eating the Star Salad with grilled chicken and it's one of the best salads I've eaten in my life. Their grilled chicken is really flavorful and you get a ton of it. The salad itself is loaded with bacon, hard boiled eggs, feta, mozzarella, tomatoes, olives, cucumbers, spinach, red onions and green peppers. The small salad is huge and is more than enough for one very person. I've been ordering from them consistently for the past few months whenever I'm at work and they have no disappointed. My co-workers and I ordered wings, steak and cheese grinders, jalapeño poppers, mozzarella sticks and fries one night and everyone was very happy with their food. I tried the pizza once and it was great- cheesy, a little greasy, and the sauce had a hint of sweetness. Very good. I'll keep ordering from Star Pizza, their delivery is great too and pretty quick! read more

Seriously, I've been ordering Star Pizza for the past 4 months or so, I work at a Hotel and have sampled many of the local Pizza Shops around town and Star Pizza is the best, by far. The delivery is always fast, and the pizza is great. If you like Greek pizza try the Star Special!! Their wraps are also great as well. read more

Awesome Huge Buffalo Wings, only issue is the Delivery Guy is very rude. I made an order approx 2 years ago, The food was delivered to my address and the delivery guy rudely asked me with his foreign accent "No TIp!" And I recall that I may told him " I don't, The Tip I had for you had to be payed for the delivery" read more

Awful awful place. Ordered a chicken dish and a grinder. Was soooo excited to try the food cause it smelled great. Nope, both of us are sooooooo sick and we didn't over eat. We only made it halfway thru the food when the sickness started. read more

We are from out of town and staying in the comfort inn where star Pizza was recommended. We ordered the pizza via online and it told us that that it would be here in an hour which is longer than you would expect but we got over it and decided to wait it out . After an hour and a half we called them and they said it would be another 15 minutes. After 45 more minutes the pizza ,wrap and grinder finally arrived. At this point we are 2 hours after our order time and I am loosing my patience. We open up the pizza which was supposed to be all pepperoni and sausage with hot peppers added to one half. The pizza they brought was half pepperoni sausage and half peppers . We finally opened it and we're beside our self in the fact that they only have us half pepperoni and sausage and the other was covered with so many jalapeños that you could not see the cheese. On top of the messed up Pizza the chicken wrap we got looked to be a salad wrap as there was what seemed to be 1 chicken finger sliced up into 5 pieces and had so much lettuce in it that it was falling out. The chicken grinder was the worst of the story. While the they gave a solid quantity of meat the flavor was absolutely atrocious. It seemed as if they ran it up the side of the Grease trap and coated it on the cheapest hot teriyaki-sauce they could get there hands on . When we called about the pizza they told us they could not do anything about it other than offer us a free small pizza which is the poorest compensation I've ever been offered . I am not one to complain much but this was an absolute disaster and while the pizza was good it was nothing to write home about . I would definitely take a pass on this place if ur from out of town read more

Ordered delivery online! Came just in time, hot and delicious! Thanks so much for a great meal! Will definitely order again

I just ordered a pizza from here online to be delivered to downtown Springfield. The reviews I read in advance didn't talk too much about the pizza so I thought I'd leave one myself. It's really flavorful and plenty of the toppings - we ordered pepperoni + onion! YUM! It even arrived pretty speedy and still warm. Totally hitting the spot right now and I'm sure I'll be ordering from them again. Thanks so much for a spur-of-the-moment, out-of-the-blue lunch win! read more

Place was completely unprofessional. Waited an hour for our delivery of two subs and an appetizer. And when called back, they had taken down the wrong phone number and address, even when we spelt out the street name. They also asked if we were sure the delivery guy didnt call. We waited another half hour and asked for a refund. Took 3 days for the money to get back. read more

My girl is very picky when it comes to delivery and normally finds at least one thing to point out that the place does wrong. With this place, not one complaint at all. read more

I will begin by saying I have no problem with the food. Amazing Salads and omelettes are great too. The problem I have is when you add bacon and they charged $0 the first time, $2 the second and today $3. The omelette comes with toast and fries - which we declined. They still insisted on the up charge for bacon. I can buy a pound of bacon for that price! Customer service totally lacking. Will not reorder for that fact alone. read more

This is our "go-to" place for delivery. Have had consistent pizza and food from them every single time. Even on nights when I've called and could tell they were slammed, usually when that happens with other delivery places you get like a feeling in your gut that your order will be screwed up but they always get it right and it's exactly what we expected it would be. I have to admit I've never actually set foot in the place so I can't comment on that but that type of consistency doesn't come from a place where the owner doesn't care and good business practices start at the top. So to me that speaks volumes. read more