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Somerville, MA

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Sidewalk
Davi S.

I needed to fax some documents so today I decided to go walking from home to nearest Staples store, it was a nice day for a walk. Coming North from Medford crossing the bridge I arrive at Assembly Row only to be surprised by the amount of literal shit covering the grass, sidewalks and parking lot I mean, just unbelievable... Granted there were ducks hanging around whose probably are the culprit but please, get it together people, have someone clean these streets, we can't even walk without stepping on some undesirables. Also worth mentioning, kind of expensive to fax 3 sheets of documents.

Mice coming out to play . Also, no way do they clean their printers after each use . Be warned :)

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12 years ago

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7 years ago

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8 years ago

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11 years ago

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10 years ago

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Leslie

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15 years ago

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Ask the Community - Staples

Review Highlights - Staples

“Every time I've gone to the copy and print center, the employees were so nice, helpful, and patient.”

Mentioned in 10 reviews

Read more highlights

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Fix ‘N Repair - Watertown - Fix 'N Repair - Watertown photo

Fix ‘N Repair - Watertown

(4 reviews)

My 2020 iPad Air needed its screen replaced, but since it's an older gen, I wondered if it would be…read moreworth it to repair or if I should just bite the bullet and get the newest gen. So, I reached out to a bunch of local tech repair businesses - Jack of Fix 'N Repair responded immediately, but I wanted to wait for more quotes so I could compare... well, 7 other business responses later, it turned out that not only was this place the fastest to respond, but they also gave the quickest turnaround time estimate (30-45 mins vs. 2-48 hrs) and the most competitive price ($20-50 lower than all the others). I went in the next day and was fully expecting to be told the iPad needed to be left there overnight (there were several others customers queued) and that there were other fees in addition to the quote... but nope! Every estimate was accurate: my iPad was returned to me within 30-45 mins with a flawless screen and no hidden charges. They exceeded every expectation on all fronts - the next time I smash a device, I'm going straight there. Also, HUGE shout-out to Matt, the one who did the repairs! Super friendly, knowledgeable, and easy to talk to; I imagine it can be a stressful environment just due to the nature of the job... handling expensive, fragile tech while surrounded by anxious/impatient clients who just came in from rush hour traffic in the middle of a heat wave? I know I wouldn't keep my cool, so it's all the more impressive that bro had such positive vibes. Not all heroes wear capes!!!

Phone battery on my phone was old. I called them and Tural ( sp error?) was very nice. I came in…read moreand he did it for me right on the spot. Maybe 20 minutes and less than what I thought it was going to cost! Tural was great. Five Stahs, Kehd!

uBreakiFix by Asurion

uBreakiFix by Asurion

(42 reviews)

Riverside, Central Square

I've used uBreakiFix - Cambridge twice. The first time I walked in with my PS4 because the fan had…read morestarted to get pretty loud. The guy who helped me was really nice, he opened my console up and cleaned it out and the fan was quieter for a while (I'll caveat this with I was playing a 130 GB game for days at a time, so my tending to the fan was proactive). It was a good experience. When, 2 years later, my PS4 fan squeaked, squeaked, then the fan suddenly stopped and the PS4 declared itself too hot and shut down, I called to ask if it was better to bring my console in today or if I should wait until tomorrow and the gentleman assisting me let me know they were pretty swamped but I could drop it off. I appreciate that kind of candor. I got a call only a couple hours later so they actually exceeded my expectations on the timeliness of their diagnostic, and I got two quotes: one for $150 and one for $53 + a $25/month "cancel anytime" Asurion warranty tech insurance thing. I asked if it was actually "cancel anytime" and I trust the employee who told me it was. He also said he looked forward to explaining a few nice perks of the Asurion thingy (that's nice, I don't really care because I'll cancel it ASAP, but that's a cool thing to say). He charged me for it over the phone, which logically makes sense despite my wariness--I paid the $53 repair when I picked up the PS4. The employee also let me know (on a Friday) that the part they needed to order wouldn't ship until Tuesday. Now, here are the downsides of this location that I have experienced: 1) During my visit their printer wasn't working so they said they'd email me the work order, which they haven't (though they've been in touch over the phone). I didn't get a receipt when I picked my console up, either--didn't have to sign anything for a $53 credit card charge. It doesn't inspire confidence when a repair shop's printer is out of order for an entire week, and 2) the guy I spoke with on the phone didn't know how to spell Somerville. Luckily, he tolerated a hearty ribbing for that one. The positives were many, but they were nice and they totally fixed my console. They said they'd played one of the games for 15 minutes to make sure the fan was working, and I was struck with fear that my autosave would be overwritten...it wasn't! That's quality care right there! People are super weird about their phones so maybe the dissatisfied reviews here are warranted in whatever psychic bubbles each reviewer inhabits, but most sound kind of unreasonable to me. From my experiences in retail, some customers are ignorant dicks and others are aggressively ignorant dicks. Especially since the pandemic started, people have just had unreasonable expectations for anyone assisting them in service jobs. Also, hello, heard about the labor shortage? Be patient while the new kids learn the ropes, they say it's a virtue. All in all I've found the guys who have helped me here to be direct, honest, helpful, and frankly quite lovely, so they've gained my trust.

Don't expect the repairs to be expedient , brought an Xbox to be fixed.. a week later they haven't…read moredone anything with it.. they were still "diagnosing" the issue Terrible customer service.. best option that was given was "I can have them put it back together as is and you can pick it up" $150 up front , a week later still no resolution

JP Wireless - PlayStation 5

JP Wireless

(5 reviews)

Jamaica Plain

I recently visited JP Wireless and had a great overall experience. The store was clean,…read morewell-organized, and had a wide variety of electronics ranging from the latest smartphones to high-end gaming gear. The staff was knowledgeable and friendly, answering all my questions without being pushy. Prices were competitive, and I even managed to score a good deal on a Bluetooth speaker. The checkout process was smooth, and I appreciated the option for extended warranty and tech support. I'll definitely be coming back for future purchases. Highly recommend!

Be extremely careful with this store, especially for screen repairs…read more Things looked fine at first. They told me upfront it would be a third-party display, which I thought was fair. Repair was quick. But when I picked it up, the screen looked "thicker" and slightly raised. That should've been a red flag. I didn't raise the question because I thought third-party display was just not perfectly calibrated. Just a couple days later, the battery started draining way faster. Again, silly of me that I didn't go back right away as I was really busy and could still get by. Then it escalated. The screen is now literally being pushed out by a swollen battery, and the phone shuts down whenever it drops below 50%. It's unusable and frankly unsafe. Yes, it's just past their 30-day warranty (a bit over two months now). But I went back anyways expecting them to be reasonable. Instead, they instantly blamed it on the battery entirely and denied any responsibility. The guy didn't even let me finish explaining the timeline as he kept interrupting, getting hostile, throwing out lines like "you're insulting my intelligence" and "educate yourself," and even threatening to call the police. And here's the best part: at one point he got so worked up he said, "do you want me to reapply your old display and give your money back?" I said sure. He storms to the back... comes back seconds later yelling, "I can't find your old display and it's past warranty anyway." These unpleasant interactions sum up what you need to know about how they handle problems. No accountability, no willingness to even discuss it like normal people, just pure defensiveness the moment something goes wrong. And sure, maybe it's "hard to prove" the connection between a bad third-party screen job and battery issues. But the timing of battery deterioration isn't a coincidence. Spend five minutes Googling and you'll see plenty of similar cases. I'm posting this so others don't walk into the same trap: if anything--even slightly--looks off, push back IMMEDIATELY. Because once you walk out, you're on your own. I'm not necessarily saying go to Apple--their pricing can be ridiculous. But places like this are desperate for petty money. It's a gamble. And if something goes wrong, don't expect professionalism, accountability, or even basic respect. Be careful.

Staples - shipping_centers - Updated November 2026

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