Professional communication and service. Pricing was comparable or better for certain repairs to…read moreother places. I received a defective screen replacement initially and Chris took great care of me honoring the warranty having the defective screen replaced. The new screen has been fantastic and he even hooked me up with a screen protector I assume for a presumed inconvenience. I'm a patient person who doesn't 100% rely on their phone, so for me the extra time wasn't the end of the world. I'm glad it was made right and no issues after the defective screen was replaced. Would recommend if you want solid product.

The Gentleman that helped me fix the screen on my phone. Thank you! Check it. He knows what he's…read moredoing. He will fix your electronic devices and have it done at a reasonable time. His prices are legit but also depending what you need fixed. I recommend calling and asking for a quote for whatever it is you need fixing. & yes they take out cameras on your phone for you shipyard workers. Overall cool ass dude and great service.

I can't recommend this business highly enough. I've had my cell phone screen replaced and taken my…read morelaptop in 3 different times for 3 different issues. Each time the help I received was courteous and as quick as possible. Above all, I appreciate their honesty and commitment to getting their customers the best service and prices available. Definitely my go-to for all my tech needs!

Great service. Definitely recommend this place. I will be coming back here for future repairs now…read more Thanks for your help.

Had my HDMI port replaced. Chris the owner did a fantastic job. Decent pricing and he did it and a…read moregreat timely manner. I definitely recommend his services.

I found Chris through Facebook. His was prompt in his responses, easy to communicate with and…read morestraightforward. I supplied the parts and had him double the RAM and replace a battery in my 2 in 1 laptop. His pricing was more than reasonable and he delivered in a timely manner. I would definitely recommend his services to anyone & I plan to utilize his services again for any more of my pc repair/upgrade needs.

I just left the store the guys seem ok and they had good service. Make sure you get a price before…read morepurchase because they tend to over charge you on how they view you.

AV Mall location. Awful, deceptive service. They charged my young adult daughter over $300 for a…read morebattery replacement in a iPhone 11 without disclosing the price beforehand. There was also no price list in the store that we could visibly see. I went there to try and get justification. I argued that I know we're paying a little bit more for the convenience of being close, but Apple only charges about $89 and I didn't understand the huge price difference. He blamed it on my daughter for not asking about the price first. Continually talked over us while trying to dispute. He criticized her by telling her she should take better care of her phone (In my opinion, she's done a fantastic job taking care of her phone considering it's 6 years old and took this long to need a repair). He tried to make it all better by offering her a phone case for free. We declined and filed a complaint with Mall Management. He took advantage of a naïve young lady. Very predatory and very condescending. I'm not typically one to leave reviews, but this shady service was over the top. I'm hoping my review helps at least one person from getting taken advantage of. Negative 10 stars. FYI-There's a jewelry store a few doors down that said they would've changed the battery for $65.

I was having an issue with not being able to hear clearly through my iPhone 13. I took my phone in…read morethere without an appointment and they saw me right away. Took my phone in the back without hesitation and said I'll take a look at it. A couple minutes later, he brought me back the phone, tested it and it was just like a brand new phone! very clear. I asked them How much do I owe you? He said don't worry about it. It's on the house. How can you not like these guys?

Fixed my iPhone 11 screen. Saved me a trip to Tacoma Mall Apple Store. Good service, personable…read moretechnician. $50 cheaper than apple store repair.

Sadly, my laptop wasn't able to be fixed due to a GPU failure, but these guys went above and beyond…read moreto try various diagnoses, and true to their word, didn't even charge me for their work since they couldn't repair things. Their quote for data recovery was also quite reasonable, even though I didn't end up needing it. I'll definitely be taking any devices that need help here from now on. Bonus tip: If you're waiting on a repair on a nice day, Gas Works park is literally a few blocks away!

PHENOMENAL!!! Saved the day!! Highly recommend!!! Was in a tight jam and a hour later had a working…read morephone. Reasonable prices and empathetic humans behind the counter. Will always come back!!

I brought my iPad to the fix because it wouldn't hold a charge . He said they ordered a part but…read morethey didn't. I think they used one from a different iPad that they found, or they said they fixed it and didn't fix it at all. . Don't put faulty parts into an iPad, I took it to Best Buy and they put it under a microscope and saw it had a bent pin, they couldn't fix it so they suggested another company , I did take it to them, and they are fixing it. Also, with the company the fix, make sure you ,give out receipts, write up what you're doing and hand it to the customer, just don't take their iPhone , iPad, whatever you're fixing for the customer And not give them proof that you took it from them, and you ask for money upfront for something you haven't even done.

I dropped and completely break my screen. Call around and found this place…read more They did amazing job with very affordable price. My iPad look brand new again by an hour.

Super helpful and nice staff. Solved my problem very quickly and they are very affordable.read more

I replaced my iPhone screen myself then it cannot boot. I asked Zach for a quote and he told me it…read moreis mostly likely to be one of the flex cables for the prox/front camera is not connected or is broken. He also told me they offer free diagnosis and no appointment needed. I fixed my iPhone according to the hint from him. Saved a trip and $$$ :)

Walked in with frustrating problem with android phone. Mylz patiently listened and fixed it. He's…read moreknowledgeable, personable, listens, and he's hands-on. I highly recommend him.

Mylz was knowledgeable, helpful, and beyond fair with pricing. Tech Repair is the only place I will…read morego for tech repair.

Stopped by for an Amazon return (nearest UPS store for 70 miles) around 4 pm. The line is literally…read moreout the door. The staff is working quickly, but i'm still thinking an hour wait. Then what does my wonderois eyes spy? but a Amazon self check scanner with a label printer. A nice guy wearing a kitsap fire engine 71? jacket confirms its purpose, i watch him use it, and im out in under 5 minutes. Another easy visit at this UPS store

Hate to hate on a small business franchise, but this location lies to encourage you to spend more…read more I had a box that was picture framed size - definitely bigger dimensions, but not huge, and also flat and very light. They said the cheapest they could ship was $54. I politely declined, stating that was worth the extra trip to the post office. She said, "oh, I've got the post office rates right here. The cheapest they'll do it for you is $124." I balked. That didn't sound right at all. She assured me they were the cheapest by far. I went to the post office. $25. I told the Post Office Clerk what they claimed USPS would charge and he said he hears those stories all the time, and he wished they weren't allowed to lie like that. I won't go back. I've lived in other towns where the local UPS franchise was wonderful, kind, and helpful. This isn't that.