The Gentleman that helped me fix the screen on my phone. Thank you! Check it. He knows what he's…read moredoing. He will fix your electronic devices and have it done at a reasonable time. His prices are legit but also depending what you need fixed. I recommend calling and asking for a quote for whatever it is you need fixing. & yes they take out cameras on your phone for you shipyard workers. Overall cool ass dude and great service.

I stopped by to get a new battery for my phone so I could turn it in for credit, and the experience…read morecouldn't have been smoother. The owner was incredibly helpful and friendly--made the whole process quick and easy. It's not always easy to find places where the service feels genuinely personal, but this one delivers. I'd definitely come back again for future repairs!

Awesome! Simply awesome! Fixed my phone in seconds like a…read moremagician, and others said I had to take it to the iPhone store.... Not Chris fixed ! Thank you

Had both our PS5's cleaned by Chris! He got us in and out in 2 hours. Very reasonably priced, would…read morehighly recommend for all your electronic needs!!

I just left the store the guys seem ok and they had good service. Make sure you get a price before…read morepurchase because they tend to over charge you on how they view you.

AV Mall location. Awful, deceptive service. They charged my young adult daughter over $300 for a…read morebattery replacement in a iPhone 11 without disclosing the price beforehand. There was also no price list in the store that we could visibly see. I went there to try and get justification. I argued that I know we're paying a little bit more for the convenience of being close, but Apple only charges about $89 and I didn't understand the huge price difference. He blamed it on my daughter for not asking about the price first. Continually talked over us while trying to dispute. He criticized her by telling her she should take better care of her phone (In my opinion, she's done a fantastic job taking care of her phone considering it's 6 years old and took this long to need a repair). He tried to make it all better by offering her a phone case for free. We declined and filed a complaint with Mall Management. He took advantage of a naïve young lady. Very predatory and very condescending. I'm not typically one to leave reviews, but this shady service was over the top. I'm hoping my review helps at least one person from getting taken advantage of. Negative 10 stars. FYI-There's a jewelry store a few doors down that said they would've changed the battery for $65.

I love this store and it's customer service output! I was only stopping by for a quick question and…read moremy man Andrew took it upon himself to find any and every solution possible to help me out with what I had found out to be water damage of the power button But anyways I called back a week later and I believe the boss picked up and was so very open to any compliments/complaints without down talking or minimizing his employees. Anyways my brothers new S Ultra 22 got a green line already.... and this time when i called, ugh already forgot his name my b ‍, 1. He helped m Andrews name can finally review y'all properly! 2. Quotes/Estimates ready at his disposal; Product knowledge is . I've already recommended couple buddies to slide thru here to ask for the Tall Young American employee Ty for being an Awesome and HONEST shop. A bit pricey, but honestly with technology.... you get what you paid for

Ubreakifix in Silverdale tried to replace my defunct screen that died but rest of phone operating…read moreproperly, just a dead screen. They shoved the screen plug into motherboard incorrectly and dislodged some switches on motherboard causing much bigger problems which cost me $200 to fix their mistake. The screen was an act of deceit by a previous store "The Fix" in Silverdale Mall who was asked to replace my cracked glass screen. The Fix used a cheap nock-off screen which failed within a month. I went to the ubreakifix to use my Assurian ins coverage and they messed up the motherboard. Go to The Circuit in Poulsbo. He has a microscope to see what he is doing and he showed me the issues. He fixed the motherboard and retrieved all my data.

Recently went to a bbq for my friend birthday and my phone fell out of my pocket and cracked the…read morescreen. Phone company sent me here and they were great and had my phone fixed earlier then they said would be done. Also followed up with me after to make sure everything was working well.. If you have an accident like I did bring your phone here to get fixed

I don't write many reviews, save for a few glaring examples of either that the business is…read moremischaracterized, or it is extraordinary. In this case, it is the latter. I could drone on about what they fixed, etc., but the fact is that in my nearly 25 years here, I seldom get this kind of service. Every person there is great-respectful, honest, and sometimes even funny. They actually communicate with you and tell you usually within a half hour how long something will take to fix. And here's a shocker for Seattle, they'll tell you if they've encountered another problem that may take longer/and or that it wouldn't be worth fixing. The bottom line is, if I could build a large company that fixes devices, I would start with Jet City as the model, and build every store exactly like it. A successful organizationIt starts with the people it hires. They have that locked in at Jet City. Erik Oh, and btw, they have a bulletin board where you can tack a sticky note about how your phone/device got broken. It's ok to fib about it. That makes it funnier.

Laptop battery needed changing. Ordered a new one but couldn't get the last screw holding in the…read morebattery holder. Geek squad unable to help, sent me here. These guys able to remove battery holder, then replaced my new battery, and put everything back together. Including replacing the 2 problematic screws!!! My GO TO place!!

They could try by keeping a customer updated with stairs of repair…read more I left my cell with them, started out good. Then they needed more time for parts. My cellphone had been with them for almost two weeks!!!! No updates No texts Nada!! Zilch!!! Just empty promises to repair my cellphone. Their ad states done in 40 minutes. Expert technicians. None of that happened with me. Instead of repairing my cellphone, I took possession of my cellphone in multiple pieces. I DO NOT RECOMMEND THIS BUSINESS TO ANYONE!!!

To assist a family member across the sound with specific office supply requests, it was great to…read morefind this convenient location in Silverdale (5/28/26). Well labeled aisles, well stocked display areas that also provided various selections at reasonable prices. One stop and I was able to purchase everything requested. Customer service was prompt and efficient. I also signed up for their frequent buyers program and received a $10 discount off a future $40+ purchase. Thankfully, there are other Staples locations to redeem this at. But in my case, it'll be a return visit in Silverdale or the Bothell site.

Liza, at the Silverdale WA Staples copy center is pretty darn amazing. I came in to make some…read moreprints for a stewardship activity I was leading at Mt St Helens. Liza not only helped me get them printed but she did it ahead of schedule. Thank you, Liza! You really helped me out. Thank you!

Wow, what customer service! I'm a realtor so my phone is crucial to my business. One day, my…read moreiphone would not start up. I was panicked thinking that I would have to go spend half a day at the Apple Store in Tacoma. My mom had used Gadget Fix in the past and I decided to try them. Amazingly they were able to diagnose and fix my phone right away. They didn't even charge me as they were able to do it quickly! I would highly recommend that you give this store a try. They work on all phones and can replace cracked screens too.

I replaced my iPhone screen myself then it cannot boot. I asked Zach for a quote and he told me it…read moreis mostly likely to be one of the flex cables for the prox/front camera is not connected or is broken. He also told me they offer free diagnosis and no appointment needed. I fixed my iPhone according to the hint from him. Saved a trip and $$$ :)

Walked in with frustrating problem with android phone. Mylz patiently listened and fixed it. He's…read moreknowledgeable, personable, listens, and he's hands-on. I highly recommend him.

From the owner: Have and issue with your device? Let Tech Therapy have a look at it! We specialize in screen…read morereplacements, battery swaps, and motherboard diagnostics.

Central Kitsap Computer Services did a great job setting up my new laptop computer. I was very…read morewell counseled on what my needs were and asked what apps I needed to operate my daily use. My laptop computer had only the necessary thing for good performance. The quality of service was great! After Central Kitsap Computer Services completed set up they wanted me to take it for a test ride. They wanted to make sure it functioned and operated my way. I was very pleased with the quality and value of service. They are very good answering any question you may have. The service was very affordable and well worth the price. If you are only a computer user and need computer IT services I highly recommend Central Kitsap Computer Services.

What an amazing experience! I'd been struggling to disconnect an account and it was impacting all…read moremy apps as a default instead of going to my main account. Brett literally walked me through and solved the issue while providing practical advice for keeping my computers up to date. I worked in IT for many years and this was a stellar experience. Seriously, so happy right now!!