The Gentleman that helped me fix the screen on my phone. Thank you! Check it. He knows what he's…read moredoing. He will fix your electronic devices and have it done at a reasonable time. His prices are legit but also depending what you need fixed. I recommend calling and asking for a quote for whatever it is you need fixing. & yes they take out cameras on your phone for you shipyard workers. Overall cool ass dude and great service.

I stopped by to get a new battery for my phone so I could turn it in for credit, and the experience…read morecouldn't have been smoother. The owner was incredibly helpful and friendly--made the whole process quick and easy. It's not always easy to find places where the service feels genuinely personal, but this one delivers. I'd definitely come back again for future repairs!

SDFIXIT was able to help me with a laptop repair when I got in over my ability to complete it, and…read morehad it done in just a few hours. Kelly is a great man to fix your stuff!

I can't recommend this business highly enough. I've had my cell phone screen replaced and taken my…read morelaptop in 3 different times for 3 different issues. Each time the help I received was courteous and as quick as possible. Above all, I appreciate their honesty and commitment to getting their customers the best service and prices available. Definitely my go-to for all my tech needs!

Awesome! Simply awesome! Fixed my phone in seconds like a…read moremagician, and others said I had to take it to the iPhone store.... Not Chris fixed ! Thank you

Had both our PS5's cleaned by Chris! He got us in and out in 2 hours. Very reasonably priced, would…read morehighly recommend for all your electronic needs!!

I just left the store the guys seem ok and they had good service. Make sure you get a price before…read morepurchase because they tend to over charge you on how they view you.

AV Mall location. Awful, deceptive service. They charged my young adult daughter over $300 for a…read morebattery replacement in a iPhone 11 without disclosing the price beforehand. There was also no price list in the store that we could visibly see. I went there to try and get justification. I argued that I know we're paying a little bit more for the convenience of being close, but Apple only charges about $89 and I didn't understand the huge price difference. He blamed it on my daughter for not asking about the price first. Continually talked over us while trying to dispute. He criticized her by telling her she should take better care of her phone (In my opinion, she's done a fantastic job taking care of her phone considering it's 6 years old and took this long to need a repair). He tried to make it all better by offering her a phone case for free. We declined and filed a complaint with Mall Management. He took advantage of a naïve young lady. Very predatory and very condescending. I'm not typically one to leave reviews, but this shady service was over the top. I'm hoping my review helps at least one person from getting taken advantage of. Negative 10 stars. FYI-There's a jewelry store a few doors down that said they would've changed the battery for $65.

Ubreakifix in Silverdale tried to replace my defunct screen that died but rest of phone operating…read moreproperly, just a dead screen. They shoved the screen plug into motherboard incorrectly and dislodged some switches on motherboard causing much bigger problems which cost me $200 to fix their mistake. The screen was an act of deceit by a previous store "The Fix" in Silverdale Mall who was asked to replace my cracked glass screen. The Fix used a cheap nock-off screen which failed within a month. I went to the ubreakifix to use my Assurian ins coverage and they messed up the motherboard. Go to The Circuit in Poulsbo. He has a microscope to see what he is doing and he showed me the issues. He fixed the motherboard and retrieved all my data.

I was having an issue with not being able to hear clearly through my iPhone 13. I took my phone in…read morethere without an appointment and they saw me right away. Took my phone in the back without hesitation and said I'll take a look at it. A couple minutes later, he brought me back the phone, tested it and it was just like a brand new phone! very clear. I asked them How much do I owe you? He said don't worry about it. It's on the house. How can you not like these guys?

Recently went to a bbq for my friend birthday and my phone fell out of my pocket and cracked the…read morescreen. Phone company sent me here and they were great and had my phone fixed earlier then they said would be done. Also followed up with me after to make sure everything was working well.. If you have an accident like I did bring your phone here to get fixed

I don't write many reviews, save for a few glaring examples of either that the business is…read moremischaracterized, or it is extraordinary. In this case, it is the latter. I could drone on about what they fixed, etc., but the fact is that in my nearly 25 years here, I seldom get this kind of service. Every person there is great-respectful, honest, and sometimes even funny. They actually communicate with you and tell you usually within a half hour how long something will take to fix. And here's a shocker for Seattle, they'll tell you if they've encountered another problem that may take longer/and or that it wouldn't be worth fixing. The bottom line is, if I could build a large company that fixes devices, I would start with Jet City as the model, and build every store exactly like it. A successful organizationIt starts with the people it hires. They have that locked in at Jet City. Erik Oh, and btw, they have a bulletin board where you can tack a sticky note about how your phone/device got broken. It's ok to fib about it. That makes it funnier.

To assist a family member across the sound with specific office supply requests, it was great to…read morefind this convenient location in Silverdale (5/28/26). Well labeled aisles, well stocked display areas that also provided various selections at reasonable prices. One stop and I was able to purchase everything requested. Customer service was prompt and efficient. I also signed up for their frequent buyers program and received a $10 discount off a future $40+ purchase. Thankfully, there are other Staples locations to redeem this at. But in my case, it'll be a return visit in Silverdale or the Bothell site.

Liza, at the Silverdale WA Staples copy center is pretty darn amazing. I came in to make some…read moreprints for a stewardship activity I was leading at Mt St Helens. Liza not only helped me get them printed but she did it ahead of schedule. Thank you, Liza! You really helped me out. Thank you!

Wow, what customer service! I'm a realtor so my phone is crucial to my business. One day, my…read moreiphone would not start up. I was panicked thinking that I would have to go spend half a day at the Apple Store in Tacoma. My mom had used Gadget Fix in the past and I decided to try them. Amazingly they were able to diagnose and fix my phone right away. They didn't even charge me as they were able to do it quickly! I would highly recommend that you give this store a try. They work on all phones and can replace cracked screens too.

I replaced my iPhone screen myself then it cannot boot. I asked Zach for a quote and he told me it…read moreis mostly likely to be one of the flex cables for the prox/front camera is not connected or is broken. He also told me they offer free diagnosis and no appointment needed. I fixed my iPhone according to the hint from him. Saved a trip and $$$ :)

Walked in with frustrating problem with android phone. Mylz patiently listened and fixed it. He's…read moreknowledgeable, personable, listens, and he's hands-on. I highly recommend him.

From the owner: Have and issue with your device? Let Tech Therapy have a look at it! We specialize in screen…read morereplacements, battery swaps, and motherboard diagnostics.

Friendly phone sales experts that are happy to assist you with your smart phone needs in…read moreSilverdale, Washington. Stop by The Trails shopping center for a great selection of iPhones and Samsung Galaxy series phones. Lots of phone cases to choose from as well as air buds and pods. Located near Chipotle. Sean does a great job! Let him help you with all your questions.

Very unhappy with our service at this location. They promised to lower our regular bill with a "new…read morepromotion" since it had been so long since our last up grade, but in realty they increased our bill over $230 dollars per month. Only $35 of that was the activation charge (which they said we could call and asked to be waived-Also not true.)