I gave him my PlayStation in November he told me I can pick it up a week later it has now been 2…read moremonths and he hasn't responded to any of my texts and is dodging me calls and Every time I show up to the store it's closed. Do not trust this business

My wife brought in my Xbox to get fixed, the owner said no problem and that he'd have it in a day,…read more said it was done a day or so after, proceeds to give my wife the runaround and says he'll be there the next day for her to pick it up then doesn't respond, went entirely radio silent for several days so my wife went into the store to just get it herself, another worker was there who said that the store owner doesn't even know how to fix Xboxs and basically just takes them, breaks them further, then doesn't respond. This guy is shady as hell do not give him your business. I also saw another review about a similar issue.

Professional communication and service. Pricing was comparable or better for certain repairs to…read moreother places. I received a defective screen replacement initially and Chris took great care of me honoring the warranty having the defective screen replaced. The new screen has been fantastic and he even hooked me up with a screen protector I assume for a presumed inconvenience. I'm a patient person who doesn't 100% rely on their phone, so for me the extra time wasn't the end of the world. I'm glad it was made right and no issues after the defective screen was replaced. Would recommend if you want solid product.

The Gentleman that helped me fix the screen on my phone. Thank you! Check it. He knows what he's…read moredoing. He will fix your electronic devices and have it done at a reasonable time. His prices are legit but also depending what you need fixed. I recommend calling and asking for a quote for whatever it is you need fixing. & yes they take out cameras on your phone for you shipyard workers. Overall cool ass dude and great service.

EFix is a new Cell phone, iPad, laptop and desktop repair located off the main drag in Sequim, has…read morea small waiting room area inside and a few parking spots right outside the door. My iPhone was currently not holding a charge, dying on me on the regular and when I actually checked in Settings, the iPhone message stated that I needed to get a new battery. So it was time to head to EFix, glad to have this new business close by rather then heading into Silverdale or Poulsbo! Mike took my call ordered a new battery that took less than a day to receive. Once I came in, he was able to swap my battery out in half an hour. I also had another issue with my lens and he identified the problem instantly and was able to clean and re-glue my lens that was loose on my old iphone. As you know, our phones are so important and his great customer service as well as such fast service was well appreciated. I can recommend all to use EFix for fair pricing and most importantly, fast quality work!

I was blown away with the customer service provided by Mike Berrios, owner/lead tech. If all…read morebusiness's were to take a page from his how to book and practice his way we would have a much better world. Thanks for your help Mike!

I can't recommend this business highly enough. I've had my cell phone screen replaced and taken my…read morelaptop in 3 different times for 3 different issues. Each time the help I received was courteous and as quick as possible. Above all, I appreciate their honesty and commitment to getting their customers the best service and prices available. Definitely my go-to for all my tech needs!

Great service. Definitely recommend this place. I will be coming back here for future repairs now…read more Thanks for your help.

Sadly, my laptop wasn't able to be fixed due to a GPU failure, but these guys went above and beyond…read moreto try various diagnoses, and true to their word, didn't even charge me for their work since they couldn't repair things. Their quote for data recovery was also quite reasonable, even though I didn't end up needing it. I'll definitely be taking any devices that need help here from now on. Bonus tip: If you're waiting on a repair on a nice day, Gas Works park is literally a few blocks away!

These guys really care about out little precious devices. I have been exchanging emails with them…read moreregarding my drowned phone and they have shared so much information. Have been to them for battery replacement and will continue to go to them on an as needed basis.

I just left the store the guys seem ok and they had good service. Make sure you get a price before…read morepurchase because they tend to over charge you on how they view you.

AV Mall location. Awful, deceptive service. They charged my young adult daughter over $300 for a…read morebattery replacement in a iPhone 11 without disclosing the price beforehand. There was also no price list in the store that we could visibly see. I went there to try and get justification. I argued that I know we're paying a little bit more for the convenience of being close, but Apple only charges about $89 and I didn't understand the huge price difference. He blamed it on my daughter for not asking about the price first. Continually talked over us while trying to dispute. He criticized her by telling her she should take better care of her phone (In my opinion, she's done a fantastic job taking care of her phone considering it's 6 years old and took this long to need a repair). He tried to make it all better by offering her a phone case for free. We declined and filed a complaint with Mall Management. He took advantage of a naïve young lady. Very predatory and very condescending. I'm not typically one to leave reviews, but this shady service was over the top. I'm hoping my review helps at least one person from getting taken advantage of. Negative 10 stars. FYI-There's a jewelry store a few doors down that said they would've changed the battery for $65.

Walked in with frustrating problem with android phone. Mylz patiently listened and fixed it. He's…read moreknowledgeable, personable, listens, and he's hands-on. I highly recommend him.

From the owner: Have and issue with your device? Let Tech Therapy have a look at it! We specialize in screen…read morereplacements, battery swaps, and motherboard diagnostics.

Super helpful and nice staff. Solved my problem very quickly and they are very affordable.read more

I replaced my iPhone screen myself then it cannot boot. I asked Zach for a quote and he told me it…read moreis mostly likely to be one of the flex cables for the prox/front camera is not connected or is broken. He also told me they offer free diagnosis and no appointment needed. I fixed my iPhone according to the hint from him. Saved a trip and $$$ :)

I dropped off a belt sander to have the drive drum replaced. I even provided the replacement part…read more I was told it would be ready in 1 week. Almost a month later I finally got a call that it was ready, but that was after several calls I made asking about it. On top of that I am being charged almost $60.00 for a 15 minute job. I will not darken their door again!

Tom, the owner was really helpful to me when I came in. I called in after hours and he drove back…read morejust to help me. It is obvious he really cares about his business and more importantly his customers.