By my rating, you probably can skip the story. But if you're interested, read on…read more I had 2 external hard drives in distress. One failed without notice with years of photos and the other, a Time Machine backup for my Mac was clicking, with delayed mounting. It wasn't dead yet but I'd not touched it since I unplugged it over a year ago, didn't know the current status, and was afraid to boot it up in case it loaded but might be its last time. The sudden death one was critical, the other not so much (unless I had backed up the other drive during the daily backup)! I dropped them off to Kurt with 2 new drives for transfer and instructions to ignore the one unless the critical one was useless and left town for a week. I returned with hope, concerned but not stressing bc I try not to stress until I know it's bad. But let me tell you, losing 25 years of photos to a scrapbooker is unfathomable. The photo drive was 100% toast unless I send it off ($3k-$10k?). The HD DID have the photo-video drive backed up. (Whew)! To recap: Kurt understood my issues and what to focus on. He gave me an idea of cost/time. He was successful in recovering my data and saving it to my new supplied drives. The bill was very reasonable. Plus, he's a nice guy to work with! I hope I never have this issue again, but I can recommend who to call. Check out Kurt's range of IT services!!!

I would not use any other computer installation, repair, or consulting business. It was founded by…read moreBob Haslanger who is the acknowleged computer "god" on Bainbridge Island. He still has a hand in the business as the go to repair person when need.

Ugh...I called and scheduled service on my computers for a few routine matters I didn't have time…read moreto deal with myself. Not only did they never get to the action items for which I called, these guys sent a tech who totally wrecked havoc on my machines which were previously rock solid and stable. They ran a software that 'broke' the connections between files and software (e.g. so Adobe didn't recognize PDF files for example, outlook didn't recognize vcards, etc). They added software that slowed down my operations, and caused all sorts of problems I didn't have before they started. At one point I found the tech actually googling how to perform a basic function (seriously? I can do that!?!?) I've spent weeks trying to unravel their 'work'. I heard they did a good job (which is why I called), so maybe it was who they sent...but I strongly suggest you do your homework, ask for the qualifications of the tech they send, and watch them as they perform the work to understand what they are doing so you can either approve it or undo it later.

Without an appointment, I walked in and asked for help managing my burgeoning photo inventory…read more(20,000 plus on my I-pad alone). They very patiently established with me what my needs were across all my platforms, helped design a system of storage that met my needs, showed me how to manage the process, and then charged me just one small fee, even though they had to spend quite a bit of time with me. Brilliant. I am a huge fan!

Amazing service from Mike at SDFIXIT! Will recommend SDFIXIT…read moreto everyone! Having issue with the side button on my iPhone 13 so I called around to check pricing. Not only was SDFIXIT the least expensive but Mike explained everything about the part that would fix it and how long it would take to repair. Mike was extremely courteous, friendly, and thorough. I got a nice voicemail from Mike letting me know the part came in early. He included store hours and phone number. Took the extra time for info, not just the usual "your parts here" and that's it. When I brought my phone to the store Mike started by cleaning the button..... and that's all it took!! A bit embarrassing but what a quick fix and what a relief! I asked if I could pay for his time and he declined. He said just tell your friends.... So hey, everyone out there in Kitsap and Jefferson County and anywhere else close by... GO SEE SDFIXIT in Silverdale!

SDFIXIT was able to help me with a laptop repair when I got in over my ability to complete it, and…read morehad it done in just a few hours. Kelly is a great man to fix your stuff!

They couldn't fix our laptop. Sometimes that is just the case. What is great about this place is…read morethey were honest about it, made a good recommendation to just replace, and only charged us the minimum. Nice to find an honest shop.

These guys built my dream gaming pc. These guys know their stuff and do excellent work. Robert and…read moreLandon really know how to put together a beautiful pc. Kevin is so knowledgeable and knows how to help people with what is needed and want. Been going here for years and will continue to go here with computer needs.

The Gentleman that helped me fix the screen on my phone. Thank you! Check it. He knows what he's…read moredoing. He will fix your electronic devices and have it done at a reasonable time. His prices are legit but also depending what you need fixed. I recommend calling and asking for a quote for whatever it is you need fixing. & yes they take out cameras on your phone for you shipyard workers. Overall cool ass dude and great service.

I stopped by to get a new battery for my phone so I could turn it in for credit, and the experience…read morecouldn't have been smoother. The owner was incredibly helpful and friendly--made the whole process quick and easy. It's not always easy to find places where the service feels genuinely personal, but this one delivers. I'd definitely come back again for future repairs!

Great experience, having a computer problem it's the only place to go. Might not be the cheapest…read morebut they're the best

These guys do very quick and excellent work. They definitely came through and saved the day.read more

Randy just set up a new computer for me, transferring all of my data to the new machine. He did an…read moreexcellent job and provided me with a lot of very valuable information. His prices are very reasonable and he's easy to talk with and just a darn nice guy. Everything about BSD services is absolutely the best and I couldn't recommend him too highly.

We've used BSD computers for several years now. Randy, the owner and computer expert, is the best…read more He designed our desktops and has quickly solved any issues we've had over time. He is patient with all my questions and has also helped with other computer equipment and software. Ali M.

I've been using Sound IT Solutions as my tech support since before they were Sound IT. They've…read morealways provided fast, reliable service, solving my problems and giving me the information I need in enough detail that I can increase my skills without fire-hosing me or making me feel stupid. Charlie rocks!

Really great and friendly service!…read more CareTech is hidden away on the corner of 6th and main street behind a wedding dress and spa store. It wasn't difficult to find however, because there was a sign in front for CareTech and the building itself had signs with all the store names as well. I went around 5:00pm on Saturday and it was easy to find street parking although I'm not quite sure about the other days. It looks like they may have a back parking area as well. I messaged CareTech beforehand, asking if they can fix my broken laptop and they were really quick to respond! I accidentally spilled water over it back in August and fried my MacBook Pro. It seems my Logic Board is damaged and most likely my keyboard too (it's difficult to tell if the keyboard is damaged or not unless it's turned on but that's where I spilled water so... it's most likely done for). It seems like it really depends on the model to accurately quote replacement parts and sadly, Apple parts are crazy expensive. I got price quotes from several different places so I'm certain they're not overpricing me. Also, after talking to them, I don't think they're the types of people that would! For my case, data retrieval would have been $70/hour which is cheaper than most places I inquired! It seems it really depends on if/how much the hard drive was damaged and how hard it is to retrieve the data (internally). When I walked in, Charlie greeted me very warmly and he even remembered my name and situation from messaging me! There was one other person there at the time and they were both really friendly and helped me open up the laptop and take out my SSD. They talked me through different options and it seemed like they were genuinely interested in helping me diagnose the problem more than just making quick cash. Overall, from what I found, this place had really great pricing and awesome service. :)