I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

Their team have worked on my PCs over many years and have always fixed everything. They have helped…read moreme many times over the phone too. And they are always very patient & kind. They are FANTASTIC!!! Kathy W

Some software issues developed overnight on my wife's laptop. Contacted Bainbridge Computer…read moreService, explained the problem to Kurt who responded within an half hour of my phone call analyzed the issue and restored the PC's functionality. Professional and prompt service AND a follow up phone call deserves a five star recommendation.

By my rating, you probably can skip the story. But if you're interested, read on…read more I had 2 external hard drives in distress. One failed without notice with years of photos and the other, a Time Machine backup for my Mac was clicking, with delayed mounting. It wasn't dead yet but I'd not touched it since I unplugged it over a year ago, didn't know the current status, and was afraid to boot it up in case it loaded but might be its last time. The sudden death one was critical, the other not so much (unless I had backed up the other drive during the daily backup)! I dropped them off to Kurt with 2 new drives for transfer and instructions to ignore the one unless the critical one was useless and left town for a week. I returned with hope, concerned but not stressing bc I try not to stress until I know it's bad. But let me tell you, losing 25 years of photos to a scrapbooker is unfathomable. The photo drive was 100% toast unless I send it off ($3k-$10k?). The HD DID have the photo-video drive backed up. (Whew)! To recap: Kurt understood my issues and what to focus on. He gave me an idea of cost/time. He was successful in recovering my data and saving it to my new supplied drives. The bill was very reasonable. Plus, he's a nice guy to work with! I hope I never have this issue again, but I can recommend who to call. Check out Kurt's range of IT services!!!

Ugh...I called and scheduled service on my computers for a few routine matters I didn't have time…read moreto deal with myself. Not only did they never get to the action items for which I called, these guys sent a tech who totally wrecked havoc on my machines which were previously rock solid and stable. They ran a software that 'broke' the connections between files and software (e.g. so Adobe didn't recognize PDF files for example, outlook didn't recognize vcards, etc). They added software that slowed down my operations, and caused all sorts of problems I didn't have before they started. At one point I found the tech actually googling how to perform a basic function (seriously? I can do that!?!?) I've spent weeks trying to unravel their 'work'. I heard they did a good job (which is why I called), so maybe it was who they sent...but I strongly suggest you do your homework, ask for the qualifications of the tech they send, and watch them as they perform the work to understand what they are doing so you can either approve it or undo it later.

Without an appointment, I walked in and asked for help managing my burgeoning photo inventory…read more(20,000 plus on my I-pad alone). They very patiently established with me what my needs were across all my platforms, helped design a system of storage that met my needs, showed me how to manage the process, and then charged me just one small fee, even though they had to spend quite a bit of time with me. Brilliant. I am a huge fan!

SDFIXIT was able to help me with a laptop repair when I got in over my ability to complete it, and…read morehad it done in just a few hours. Kelly is a great man to fix your stuff!

I can't recommend this business highly enough. I've had my cell phone screen replaced and taken my…read morelaptop in 3 different times for 3 different issues. Each time the help I received was courteous and as quick as possible. Above all, I appreciate their honesty and commitment to getting their customers the best service and prices available. Definitely my go-to for all my tech needs!

They couldn't fix our laptop. Sometimes that is just the case. What is great about this place is…read morethey were honest about it, made a good recommendation to just replace, and only charged us the minimum. Nice to find an honest shop.

These guys built my dream gaming pc. These guys know their stuff and do excellent work. Robert and…read moreLandon really know how to put together a beautiful pc. Kevin is so knowledgeable and knows how to help people with what is needed and want. Been going here for years and will continue to go here with computer needs.

The Gentleman that helped me fix the screen on my phone. Thank you! Check it. He knows what he's…read moredoing. He will fix your electronic devices and have it done at a reasonable time. His prices are legit but also depending what you need fixed. I recommend calling and asking for a quote for whatever it is you need fixing. & yes they take out cameras on your phone for you shipyard workers. Overall cool ass dude and great service.

I stopped by to get a new battery for my phone so I could turn it in for credit, and the experience…read morecouldn't have been smoother. The owner was incredibly helpful and friendly--made the whole process quick and easy. It's not always easy to find places where the service feels genuinely personal, but this one delivers. I'd definitely come back again for future repairs!

Knowledgeable, trusted service from this team. Now if I can only stop trying to be my own tech.read more

These guys do very quick and excellent work. They definitely came through and saved the day.read more

Randy just set up a new computer for me, transferring all of my data to the new machine. He did an…read moreexcellent job and provided me with a lot of very valuable information. His prices are very reasonable and he's easy to talk with and just a darn nice guy. Everything about BSD services is absolutely the best and I couldn't recommend him too highly.

We've used BSD computers for several years now. Randy, the owner and computer expert, is the best…read more He designed our desktops and has quickly solved any issues we've had over time. He is patient with all my questions and has also helped with other computer equipment and software. Ali M.

I've been using Sound IT Solutions as my tech support since before they were Sound IT. They've…read morealways provided fast, reliable service, solving my problems and giving me the information I need in enough detail that I can increase my skills without fire-hosing me or making me feel stupid. Charlie rocks!

Great and speedy service. I appreciate how friendly Charlie's PC Repair was and how fast my PC…read moreissue was resolved. I would definitely recommend to any PC user that is having even the most complicated problem out there. (My computer kept randomly shutting down and was pinpointed to a particular BIOS setting. I was thinking it was hardware all along.) With prices cheaper than Best Buy and other PC repair places out there, I gave this place a shot. Definitely received my money's worth. Recommend to all PC users at various experience levels.

Free pickup, Free delivery, great attitude, and continuing support. currently, the Best in the West!read more

Great person. You can tell he really likes his job. He gave the best estimate for my task, picked…read morethe computer up on time and delivered it on time as promised (no charge for pick-up an delivery). He also showed me that the work was done properly. He gave free consultation/advice on some questions I had about efficiency, software and computer safety matters. Throughout the task he was communicative about where he was in the process. His estimate was accurate, no surprises. The turnaround time was same-day although I could imagine that it could be more if I had a more complicated issue. I'm glad I found his business and will now use him for all my computer-related needs.