Took my laptop and printer in to Tim today. I have used him before. He now has another pup,…read moreBirdie. I got my comp stuff back the same day. it was an easy fix for him, naturally. But, hey, this guy's great!!!!! thank you again. Please, DO NOT RETIRE. lee buxton

I had moved and my printer was dropped during the move. Although insurance wouldn't cover it…read morebecause I couldn't prove it was broken. The case was intact it was the insides where it was broken and frame was bent. They did a great evaluation.

I have had troubleshooting done on one laptop, and a completely refurb done on an older laptop. I…read morewas very happy with the service and results. I know a little about computers, but I don't know more than the guys that fix then daily. I was happy with the friendly service and knowledgeable explanations of what was wrong. Repairs were completed in a timely fashion and everything still works.

Joe is helpful and understanding, and did not make me feel inadequate with my limited computer…read moreknowledge. He has repaired a couple laptops, built a PC and recycled some old computers.

Some software issues developed overnight on my wife's laptop. Contacted Bainbridge Computer…read moreService, explained the problem to Kurt who responded within an half hour of my phone call analyzed the issue and restored the PC's functionality. Professional and prompt service AND a follow up phone call deserves a five star recommendation.

By my rating, you probably can skip the story. But if you're interested, read on…read more I had 2 external hard drives in distress. One failed without notice with years of photos and the other, a Time Machine backup for my Mac was clicking, with delayed mounting. It wasn't dead yet but I'd not touched it since I unplugged it over a year ago, didn't know the current status, and was afraid to boot it up in case it loaded but might be its last time. The sudden death one was critical, the other not so much (unless I had backed up the other drive during the daily backup)! I dropped them off to Kurt with 2 new drives for transfer and instructions to ignore the one unless the critical one was useless and left town for a week. I returned with hope, concerned but not stressing bc I try not to stress until I know it's bad. But let me tell you, losing 25 years of photos to a scrapbooker is unfathomable. The photo drive was 100% toast unless I send it off ($3k-$10k?). The HD DID have the photo-video drive backed up. (Whew)! To recap: Kurt understood my issues and what to focus on. He gave me an idea of cost/time. He was successful in recovering my data and saving it to my new supplied drives. The bill was very reasonable. Plus, he's a nice guy to work with! I hope I never have this issue again, but I can recommend who to call. Check out Kurt's range of IT services!!!

I can't recommend this company highly enough! I've been a customer for over 10 years, and every…read moreexperience has been outstanding. Their security system has been installed on my laptop for years, and I've never had a single issue with it. Joseph is incredibly knowledgeable, professional, and always willing to help. Whenever I've had a computer problem, he has gone above and beyond to resolve it quickly and efficiently. His expertise and exceptional customer service are the reasons I continue to trust this company with all of my computer needs.

I've been going to Denali for several year now and I've never had an issue with the quality or the…read morespeed of their work. They have even saved me and my family money on repair that I thought or told need to be done that didn't. I would recommend any one that has a PC to check them out.

I needed help FAST and Softline did not disappoint. Friendly, professional, and affordable. I…read morewill definitely recommend Softline to anyone who needs computer repair. Maryann was awesome...many thanks Maryann!!!!! Ruth C.

My desktop computer was hacked last Friday. Everyone told me I would need to buy a new one. I took…read moreit in to Maryann yesterday after not having access to my emails and other areas. She fixed it in less than 24 hrs and it is back running great. All for a quick turnaround and a very fair price. I would highly recommend this business operation!

I have certifications in both Data Recovery and as a Computer Forensic Expert, so I am not…read moreunfamiliar with Data recovery. I had an Apple SSD out of a waterlogged Mac which a friend owns, which had priceless family photos on it, and I tried and tried to open using various tools, but I couldn't get into it. Online forums said it couldn't be done, and one private lab said they thought they could get into it for around $600-800. I took it to Sang and I have no clue how he was able to do it, but he retrieved the data in a day. For $100. I can't tell you how excited my friend was to get these pictures recovered. 5 stars isn't enough.

I had my iPhone 7 screen repaired here. The first one glitched out a week after I got it fixed (I…read morethink they didn't waterproof it, because it happened after I went for a jog and had it in a sweaty pocket). I took it back to them and they fixed it for free. However, when I got home I noticed that the start button and the camera weren't working. I think this is probably due to damage from being exposed to water when they didn't waterproof it. When I took it back to them, I left it with them thinking it would be free since they had caused the damage, but they charged me $75 to repair the camera and start button. Also, the new screen is noticeably poor quality. The whites are half as bright as my friend's iPhones, and the screen doesn't go full black - when it's off you can see the rectangle of the screen in a lighter black than the black of the phone. Also now I'm afraid of getting it wet.

The Gentleman that helped me fix the screen on my phone. Thank you! Check it. He knows what he's…read moredoing. He will fix your electronic devices and have it done at a reasonable time. His prices are legit but also depending what you need fixed. I recommend calling and asking for a quote for whatever it is you need fixing. & yes they take out cameras on your phone for you shipyard workers. Overall cool ass dude and great service.

I stopped by to get a new battery for my phone so I could turn it in for credit, and the experience…read morecouldn't have been smoother. The owner was incredibly helpful and friendly--made the whole process quick and easy. It's not always easy to find places where the service feels genuinely personal, but this one delivers. I'd definitely come back again for future repairs!

Summary of issues: * Misdiagnosis of both RAM and…read moremotherboard (shop said it was not repairable and advised recycling) * Charged for an unnecessary SSD backup * RAM missing when the computer was returned * No follow-up from the owner after I reported the missing RAM * Computer fully functional after I personally installed two 8GB Crucial RAM sticks Experience: I brought my computer to this shop because it wasn't working. The owner called me after diagnostics and said both the 16GB RAM and the motherboard were defective, noting that further testing would take several hours if I wanted it. I paid ~$175 for diagnostics and an SSD backup, which was unnecessary, as the shop's diagnosis was completely wrong. When I picked up the computer, the owner offered to recycle it on the spot. I declined. The computer was returned reassembled, so I couldn't immediately verify the components. At home, I discovered the original RAM was missing. I called the shop; a junior tech said the owner had done the work and promised a follow-up -- which never happened. To test the system, I installed a single 8GB RAM stick, and the computer POSTed and booted immediately, working perfectly. I then installed two 8GB Crucial RAM sticks, restoring full functionality. This directly contradicts the shop's claim that known-good RAM had been tested and the system would not boot. The only actual work performed was the SSD backup, which I was charged for but didn't need. Had I accepted the recycling suggestion, I would have lost a fully functional computer. I'm sharing this to help others make an informed decision. The shop's diagnosis and recommendation were wrong, and their guidance could have led to unnecessary disposal of a working machine. I've also noticed in other reviews that when customers raise complaints, the owner often cites how long the business has been operating and how many computers they've "fixed." That may sound impressive, but it doesn't address the actual problem and isn't evidence of competence. Specific issues should be addressed directly, not deflected with statistics.

Needed a hinge replaced on my Lenovo laptop which is way more involved than you'd think. Roy spent…read moreextra time and effort rectifying a manufacturer's parts mixup. In the end, Microlynx came through with solid workmanship and admirable customer service. Strong local business.