I highly recommend CI Tech LLC for their recent surveillance camera system installation to monitor…read moremy home's perimeter and key entryways. I discovered CI Tech LLC online and verified their credentials using the Washington state contractor lookup tool. Additionally, I reviewed feedback on Google My Business and Yelp for further assurance. I contacted the company's owner, Aiden Won, through their website's contact page. Aiden responded within 48 hours, which I found acceptable. We arranged a meeting at my house for Aiden to assess the installation logistics and options. He asked me to consider potential camera placements beforehand. During our first meeting, Aiden's thorough assessment of my home for potential security system setups was impressive. He examined every angle and placement possibility, demonstrating his commitment to understanding the project. After Aiden's initial visit, we maintained consistent communication. Aiden was not only flexible when I suggested an alternate location for the NVR, but also provided valuable input on the system setup, demonstrating his dedication to meeting my needs. On installation day, Aiden and his colleague Michael arrived punctually at 10:30 a.m. and worked diligently until 8 p.m. They were friendly and sought my opinion on camera placement and other preferences. When unpacking the cameras, Aiden realized that his supplier had forgotten to include brackets for two cameras. He also encountered some software issues that required manufacturer support. Aiden devised a plan B to resolve these issues and assured me he would return to install the final components once the parts arrived. Two days later, with the necessary parts in hand, Aiden and Michael returned to complete the installation. They worked from 2:30 to 7 p.m. They adjusted the doorbell camera angle as requested. Aiden also addressed software and camera issues, optimizing the system settings. After setup, he ensured all cameras were correctly positioned and provided detailed instructions on managing and maintaining the system. It was clear that Aiden and Michael placed high demands on themselves to deliver quality work, which was very reassuring for me. I am extremely satisfied with the surveillance system that Aiden and Michael installed. The entire experience, from design to installation, was seamless. The software, monitoring screen, and cameras are functioning superbly. Aiden took additional time to educate me on the software and how I could best maintain the system so it will last for a long time. I highly recommend considering CI Tech LLC for your future home or business projects. Working with Aiden was effortless from start to finish. He made designing the system, choosing products, and deciding on camera placement straightforward and stress-free. I am very pleased with the installed system and reassured by Aiden's commitment to providing ongoing support and assistance with future upgrades if needed. CI Tech LLC is a dependable and customer-friendly choice for home technology projects. I believe you will be very satisfied with their work and outstanding customer care, as I have!

Super impressed! CI Tech did an excellent job adding ethernet ports to various rooms throughout my…read morehouse. Very clean install, professionally done, and their attention to detail was absolutely fantastic. Highly recommended!

We asked for Peter to come out to our home on harstine island to do a test for a satellite system…read morefor internet that has a $1000.00 surcharge, which we were willing to pay because it is such a source of stress for us. Well, he came up with an option without the surcharge. He just finished installing and did such a great job. He wired our tv directly (which I did not expect) installed equipment, and wow! I think he created a miracle that I never thought I would see here where there is no fiber optics! He not only did a great job of installing, but solved a problem that has plagued us for years. My wife can now work from here with no concern for being cut off...Peter has made our life...peaceful again! Thank you Peter!

*Highly* recommend Peter! I needed help installing a Starlink satellite dish, and not only did he…read moreinstall it with all the bells and whistles, Peter mounted it to a 100' tree where we're now getting super fast, reliable WI-FI. Peter scoped out our property to identify the best tree for mounting (we live in a forest), ran cables from the dish into the house with clean, strategically placed hardware, and was super meticulous about clean up. It's rare that I've encountered someone not only with such highly cultivated skill (electrical + tree), but also with such strong attention to detail, clear communication, and genuinely great personality. Peter ticks all these boxes. Thanks, Peter!! :)

Our old computer still had Windows 7 so we finally (!) ordered a new HP then had to find someone to…read moreinstall. My weight trainer mentioned Matt who works in the same building. Matt had helped with my trainer's computer needs previously. I was very impressed with Matt's responsiveness, desire to help, attentiveness to my many questions, and willingness to overcome some obstacles to get the new computer running smoothly but also to make the old one more functional so we can use it as a back-up, if needed. His caring & kind demeanor was refreshing as well as his knowledge & professionalism. I would highly recommend Matt for your computer hiccups or installs. Thanks, Matt!!!

The owner, Matt. Simply amazing!…read more I got in touch with him recently since I was considering having a custom built gaming pc. What followed was an impressive level of customer service I rarely run into anymore. Not only did he read my long winded emails, he made sure he responded to every question, explaining that I had more than one option available, going through each option and what each one offered, helping me to see that I didn't necessarily need the most powerful gaming rig, being more focused on helping me to see that my level of gaming could be more affordable. I felt like I was being helped by a friend that really cared in making sure I got the best value for my budget, a build that would be the best for my gaming needs, and a good foundation for a gaming pc that I could keep way into the future with just future upgrades when needed rather than buying a new pc every few years. Even though my plans for building a custom gaming pc are on hold for now, I know that should I ever need computer services going into the future, I definitely know I've found the company I will call on. Thank you so much, Matt, for all your thoughtful and considerate help and knowledge. I'm grateful for the help and impressed, from my experience, on how you put your customers first.

I used Ty's in 2015, then again in 2019, and then in 2023 (as there were limited other options)…read more They helped program our integrated remote, set up our home entertainment center, and connected all of our components. With each visit, they became increasingly expensive and decreasingly customer service oriented. In 2023 they sold us an expensive Sonos upgrade and then failed to make it work properly (we've subsequently moved over to Apple HomePods). I'm sorry to say I can't recommend them. :0( When we got a new TV and service in 2025, I went looking for another vendor. Thankfully, we found a fantastic alternative in Silverdale.

I have been using Ty for all our audio visual needs for over 3 years now. Ty and his team helped…read moreus clean up all the technology in our house (cable, wifi, television and full house audio). We have a robust wifi system that is secure and provides coverage throughout our home.. We can FaceTime or zoom from any room in the house. He also installed a complete Sonos system which I am not sure how we ever lived without.. I would highly recommend Ty and his team for any of your audio visual or home technology needs.

On the recommendation of my son, I contacted Seattle Sight and Sound for an estimate on a wall…read moremounted TV and an update to my antiquated sound system. Having just completed a remodel, I was not interested in ripping into the newly painted walls and ceiling. Steve came up with the idea of a Samsung Frame TV, using the existing long unused ceiling speakers, and adding a Sonos 5 for music streaming. Within 10 days from start to finish, the project was completed. The installers were efficient, respectful of my space, and tidy. The entire experience was very positive and I love the end result. I would highly recommend Seattle Sight and Sound.

*disclaimer, I don't review often and only for exceptionally positive service…read more Very professional service from the initial quote to installation. We wanted to install a 70 inch tv on a moveable mount in the only place it would fit (above a weird, fake fireplace that came with the house). Friends suggested going with one of those cheap $70/hour places but we wanted it done right and safe. When we found this place, it first seemed a little too fancy and I worried they wouldn't do a small job like this, but Rob was great about explaining the cost and process and everything worked out. Very happy with the end result and we can sleep comfortable knowing it won't fall on one of our pets. Highly recommend.

Took care of our Taxes quickly and efficiently. He was extremely thorough and answered all of our…read morequestions. I highly recommend and will be a returning client.

Highly impressed!!! Called for an appointment on Thursday, met Michael on the following Monday, an…read morehour later, all done, all the paperwork I needed completed. Very professional, personable, efficient, comfortable office. I highly recommend this business. Michael is a gem! Knows his stuff!

Due to a misunderstanding on my part, I did not get to work with Brandon in person…read more However, we did chat and Brandon was kind enough to give me some really good and detailed ideas on how I could do the project solo. His advise was solid and the system is working like a charm. No coal for Brandon this holiday! :)

Working with Brandon has been great. He took his time to make sure he understood what we were…read morelooking for, provided great recommendations and great pricing on the hardware we needed. We ended using Masterclass to set-up 3 different rooms for us - a dedicated theater room, family room and living room. Brandon arrived on-time and finished on budget. I wouldn't hesitate to call Masterclass again for any audio visual work in my home.

Very disappointed. Other than him being communicative and on time, the service I received was…read moreridiculous. I was clear explaining the issues with my PC but when he showed up, seemed very confused. Didn't even try to power my PC or even spend a full hour troubleshooting and still got charged full price plus travel. He told me I didn't have the wires I needed and left. Doesn't make sense because I have been gaming on it just fine for five years. Turns out I did have all the wires I needed and my girlfriend who knows nothing about computers was able to identify and fix it. I think he accepted a job he didn't know anything about, came over and made it seem like he knew what he was talking about, said I didn't have what I needed, took my money and left.

Alex was a great help sorting my computer issue!! He was flexible about date and time. He was very…read moreknowledgeable and patient with me and explained what he was doing and how to move forward. Alex is a star! He'd be my first call whenever I have a computer issue. The cost was much less than I expected too!