Just wanted to say THANK YOU to Ryan and the printing crew at La Habra. I called to ask for discounted posters for yard signs for some of our graduating Seniors in the La Habra and Whittier area. Ryan was amazing and stated he would do all of them for free. He made all 19 pictures in in about an hour and when I arrived he surprised me with both a glossy and matte picture. These were 11x17!! We had such happy college grads, seniors and promoting students!! Thank you so much!! read more

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This place is frustrating. I don't understand why you have employees in the print and copy center that can do absolutely nothing for the customers. Everything now is self service. I have to email my pages to you and then I print them out my self. I'm not saying this is a hard task but why have employees that cant do this for paying customers. I'm not stupid but if my grandmother was to walk into this place she would not be able to figure this out. Not helpful at all. and to print one page it cost me .20 cents and you have to use a debit or credit card. they wont let you pay cash for a .20cent page. Just seems dumb. Customer service is what lacked here read more

Edit: Staples now has HELD my money for SEVEN DAYS. Still no refund. Of course they CHARGED me instantly. What a horrible, deceitful, deceptive way to do business. This company has NO INTEGRITY. While the helpful and earnest people in store have always been good to deal with, this is just another example of B&M stores that have outlived their usefulness. One Hour pickup? A FANTASTIC idea in theory, but in reality nothing but basic retail bait and switch - and frankly it's deceptive, and misleading. Not ONE time has my order been ready within an hour, not once. Not once even TWO hours. When you go in to pick up, the poor folks who work here have no idea what to do. Expect to use many expletives before giving up while trying to understand the barely audible "customer support" person the store people call on for help. Amazon knows how to do this. click. Deliver. No hassle. Staples has no clue. A plus to Amazon is you will never endure an hour of waiting/stalling, only to give up in disgust. read more

I just wanted to share the great experience I had with Abigail from the printing Dpt. She was awesome! Answered all my questions, helped me use the self service machine and was very friendly. read more

Great customer service. I went in to get a picture printed two different times today and they were wonderful!!

Went into the store to get something printed and Staples make it so hard to accomplish that goal. Maybe Staples need to use Office Depot's concept on how to make it easy for customers to print out documents. Will never go back!!!! read more

I love the clearance section! They take manufacturer coupons & always give out coupons for in-store purchases! :) read more

Staples - Shipping Centers Near Me - LaHabra, California

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This is a brand new Staples where Barnes and Nobles used to be. So why the high rating? 1. All the employees seem as though they want to be there. 2. The place is clean and they aren't out of anything. 3. Managers are visible and run a tight ship. 4. All are friendly and eager to help. 5. The credit card LCD screen on the register is new and works well. No need for multiple press of I don't want any cash back.... and signature pad is actually clean. I don't always buy office supplies but when I do, I will go to THIS staples. R read more

The staff is whatever. Actually this Staples blows. It sorta sucks, lacks many useful items or those pesky desired items you need that moment and it's severely overpriced in comparison to Wal-Mart, Costco, Craigslist deals and so on. I mean... Some of the items i needed were almost two for three in comparison to Wally's World but my twisted sense of morality doesn't let me consume goods from that family. read more

I seem to literally have to get office supplies once a week sometimes twice a week. I have used office depot in Fullerton (unfriendly staff and disorganized store) and I have used the Staples in Brea (super friendly staff, but sometimes very busy). Anyhoo, this has been my go to Staples for about a year, and the staff is so friendly, especially the two managers. Everyone is so helpful, and they always know where things are located in the store, whenever i go i literally just find one and give him my list and have them write down the lanes for everything I need. I haven't used the phone repair service that they offer, but knowing my wife and her issues with her phone it's likely that we will try those as well. read more

I have been a good customer of staples for probably 20 or 30 years. But when I came in this past week and met and dealt with Caesar, that is when I knew why! This man is the epitome of customer service. That's all I'm going to say I don't have to get into details, I just suggest staples give that man a raise!!!! read more

What's the point of having a retail store if the sales associates are not customer service oriented, appear disinterested, not focused, and basically unwilling to answer questions or demo their products? I don't get it. I really don't understand.... I went there today to seek information about possibly purchasing a new tablet. However, I am not familiar with them and was curious as to how they worked. Based on the experience that I just had, Staples should simply close this store down, save their rent money, and just do their sales online. This place is purely awful and useless!!!! read more

I like be this staples! I've been going here for about 6 years now for printing services and for office or school supplies and I'm never unsatisfied. They work fast and they help you with your printing. Their costumer service is amazing and they go the extra mile to make sure you get what you came for. I definitely recommend this staples for printing services and for supplies or office devices. AND they're open late hours to help last minute. read more

Total joke, just tried to buy bubble wrap and the employees said its cash only! What kind of retail chain doesn't accept credit cards!

Needed to print documents, last night 45 mins before closing. The customer service was fantastic!There was 1 person juggling 3 customers, all of which needed questions answered and printed. All of us were well taken care of and even though it was closing time were never left to feel like a nuisance. read more

This Staples replaced the out-of-business Barn and Nobles as people don't buy books in store anymore. Not trying to sound mean but the same thing applies for Staples (and Best Buy) in general. I only come here when there are good deals in store. Staples kind of know that and they do offer deals every once in a while. Service wise, pretty good, not excellent. But I can't blame the associates though, it's a big store with only a few employees. The reason is probably because this is a "dead spot" of the whole shopping strip with very low traffic. Hope they don't pay too much lease for this one. read more

Very unprofessional, I ordered some business cards on 2/21 they were supposed to be ready on 2/22 at 8pm, I didnt receive an email or a call to tell me if they are ready. I called the store and they said the paper cutter broke and my cards wont be ready! (They could of called me to let me know!) Today is 2/23 its 2pm and I still have not heard from them! I called and asked for the manager and he says they are still printing them and the paper cutter is broken and he can not give me a day when they will be ready, because the person working on them is on break! Do not order business cards here! read more

Check Out is Horrible... They have absolutely no knowledge about anything or just simply don't care. Been There a Few Times Only Because Everywhere Else Around was Closed At the Moment. They Need New Management. Don't even want to get started about the management, it's the worst. Please put a smile on and be friendly. I would give this place one star or less if I could, however there were 3 gentlemen in the back that were extremely helpful. I wish I remembered their names because they were so friendly and helped my husband and I find everything we needed. They were great. Had smiles and great customer service skills. read more

I went to return a gaming chair yesterday and all the members were so helpful. Even though it might had been complicated for them because I made a mistake with returning process, they all helped me till the end. I just wanted to say thank you for the great service! read more

The printing and marketing department staff are super helpful. My printer crashed and I needed something printed quickly. They were courteous and really speedy! read more

Walked into this Staples looking for a specific item that I hadn't been able to find at other stores. The first employee I saw I asked to help me find this book & he told me that they don't carry them. I was a little annoyed at how hard its been locating this item in stores, I thought for sure Staples would carry it since it's just for a college class. Anyway, as I was walking out of the store another employee approached me asking if I found everything I needed? I said no I was told that the item I need you do not carry. He took me to his computer, entered the item description and then told me I could pay for the item and have it shipped directly to my house, for free! I was so happy that this employee took the time to help me and now my daughters book will be delivered to my doorstep tomorrow, free of charge. Much thanks to Rob at the La Habra Staples store, he was awesome! read more

I needed party invitations printed for my son's birthday party, so I requested an order online. The following day, when I was expecting to pick it up, I got a call saying they couldn't print them because of copyright infringement. I was irritated, but was patient because the staff offered an acceptable solution. When I got to the store, Eric, a copy center employee, was very nice and walked me through all of the steps necessary to get my needs met AND cut my documents for me so I wouldn't have to try to accomplish said task with a 2 year old. He did all of this with a smile. Unfortunately, that positive attitude is becoming harder to find in retail, but Eric was very nice and made my shopping experience better. Thank you! read more

Even though I had the copyright release statement and paperwork regarding a copy job and tried to explain this over the phone, the manager would not hear me out. She was really rude and short with me. I've used Staples many times in years past for copy/print services. After speaking with Staples Customer Service, I've been taken care of and will have my print job completed at the Whittier location. If you run into the manager of print services at the Staples in La Habra that couldn't care less if you complained, I suggest calling Customer Service and going through them. I got results in that one phone call. read more

I must say that the Staples is actually way better than the other staples I have been too it's like a mini Cosco. I went today because one of my employees desk top computer workstation, his video card started failing. I'm going to purchase a video card and the man Said $80. I asked him since I'm a little familiar with computer products, do you price match? He said yes and we both looked it up on the Internet behind his desk and we found the same product for $50 so they gave me a $30 discount right there, which was very nice. read more

Horrible service at the check out! The cashier's name was Acacia or something. I asked her about the rewards program because they made me sign up for it last time, and they did not explain it well. She gave me this puzzled look and was not in the mood to explain it. she ended up giving me very unfriendly answer after my persistant questioning. But I give three stars because other two employee were super friendly and helpful! read more

We waited over half an hour to be helped just to find ink. We had our numbers and ready to pick it out and pay but no one ever came to help us. They called on the intercom 3 times for someone to help us in the ink department and no one came. I even walked up to the checkout counter, to talk to the associates who weren't busy at all, and weren't doing a thing. So I asked them if we could have helping getting ink and, she called for someone to come help us instead of attempting to help and with attitude I must add. And no one came. So instead we left. We waited way too long already. read more

Blown away. I ordered my daughter's first birthday invites online to pick up in store. When I picked up the order the color was just not what I expected. I was not happy. The rep was very understanding and tried to fix fo my desire but because it was my own imagine he was not able to fix it. He offered a refund and suggested I resubmit order. I submitted the order last night and just left the store. The image was perfect. The customer service was exceptional. I am so thankful to the staff who tried to fix the original image and eventually produced the image I wanted. You guys are the best. Thank you so much!!! read more

The reason why I'm leaving a 1 star review for a location I generally never had a problem with is because today I felt discriminated against. I went in to buy my usual supplies but my debit card has been acting up lately and was giving me problems. So I let the sales associate Rosalie H. know that I will be paying in cash. I gave her a few $20s and she then proceeded to check every single bill. I couldn't help but feel like my race had something to do with it especially since I've never had a problem with this staples up until this point. I don't believe I'll be back anytime soon until you fix issues like this one. I was even dress up in my office clothes and was polite the whole time. Sorry staples you get 1 star from me. read more

Terrible service! I went to pick up an Apple Magic Mouse (which they do not keep on the shelf, to avoid shoplifting I suppose) and when the cashier paged someone to help me, no came even though the store was virtually empty. When I tired of waiting and turned to leave, I told the cashiers, "I'll just drive to Brea (Apple Store 20 min away) and pick one up; their reaction: a shrug of the shoulders as if to say, "OK." read more

Terrible customer service! And it's sad because this location hasn't even been open for long. This past weekend before coming here my father called to see if they had laptop in stock which was on sale, he also asked if we could a coupon with it and the sales associate on the phone named Victoria said yes. So we get to the store we get assistance from a girl there she goes to get the laptop and we give her the coupon and she says we can't use it. So we tell her we called before coming and apparently she's the one we spoke to but there's no way of knowing since she did bother to wear a name tag and looked sloppy. And so she proceeds to tell us we can't use it apparently she can't see prices when she looks up items and apparently she doesnt know what items her store has on sale for a holiday weekend. Waste of time and gas and the last time I shop at this location read more

Awesome service everytime. Ryan the the manager is always available, and very active with customers. Everyone is always very nice, and they work hard to help you get what you need, and help you get out of the store at the check out. They now also have conference room availability, which I thought was good, since I am a small business. read more

Horrible service by the copy machine. Employees had an attitude to help with the self service but I believe their job us to help!!

Besides being overpriced, they were out of stock on everything I needed. Also when I went in I was one of 5 customers with twice as many workers, yet no one wanted to help me out. read more

There was absolutely NO ONE on the floor available to help. I had to go to the register to ask for help, she paged someone to help me and told me to wait in aisle 2 for assistance. NO ONE came to help me! As I was leaving I saw a manager and told him what happened, he offered to help himself but by that point I didn't want to spend my money there. I went to Micheal's and found the envelopes I needed. read more

Very poor service today at the copy center. Trying to print a doc from google docs from the copy machine and was tak ng so long over 20 min to dowload. Asked the staff from the copy center if she can print from her side and she said "NO." I always come here and the staff has always been friendly and accommodating. Very very upset with her service!!! Will not recommend this place for photo copies!!!!! read more

I have had great customer service experiences at Staples La Habra. I have had virus removed & software installed. They are knowledgeable & the turn around time is great. Rhonda the manager is awesome! She was able to save me money by researching items for me & she 's great with customers. Mike & Vincent have assisted me with tech support & I'm very happy with the end result. Josie and the other cashiers are also friendly & helpful. I will definitely return for any computer / office materials. read more

The manager was so super helpful and kind any questions were answered and he was training a fellow co-worker at the same time making sure If I needed help.....I highly recommend this place...the service lets me know how lucky I am to have a Staples in La Habra....Keep up the good work....Thank You again...!!!!!!! read more

For copy and printing needs, definitely go elsewhere!!! I've been here for over an hour getting 100 pages binded. Customer service is horrid. Reminded me of the dmv read more

Print service is so badly. Let me wait more than one hour. Finally I can't get my documents same day. WTF

Went in to the print center to make a custom certificate. Was told it would be $20 and that it would be done within 24hrs. 5 days later I receive an email with a quote for $124.00 read more