This was by far the worst customer service I have ever received. I came in to print out a store flyer for my business. The short girl with with black hair told me it wouldn't be printed out for another two days unless I use the computer myself. So, I attempted to use the computer since we needed the store flyer asap. Once I got on, I was extremely confused since the flyer was located in something called a "drop box" on my tablet. now, I have no idea how any of this stuff works and I know Nothing about dropbox. so I got up, asked one of the guys if I could be assisted with using the computer, he told me he wasn't familiar etc. And that the same girl i had spoken to previously can help me because she knows how to use it which I understood and then waited patiently for her. As I was waiting, a guy walked up to the counter. The girl knew I had been waiting. She looked at me, but still decided to help out the guy first. Luckily the guy was nice enough to say that I had been waiting. So then when I came up to her and said that I'll just get it printed out and wait the two days since I didn't want to bother her with assisting me since she seemed busy doing other stuff. she immediately said she couldn't do it because it needs to get emailed or have internet, something along those lines. Then I asked "you guys don't handle drop box? Etc." Then she said that they did do drop box. Then I told her that it was dropbox and I sincerely told her that I know Nothing about this stuff and that I was just told by my managers to come in and tell them my dropbox stuff and they would print it out and what not. She ended up saying she still couldn't do it because they don't do log ins etc. Then she explained that only the computers can do it. Then That's when I asked if she could assist me with printing it out since she said that they couldn't print it out themselves. That's when I got a quick response of "you don't know how to use a computer!?" That had to be the rudest thing I have ever heard from any employee. Instead of raising a storm, I explained to her that I didn't know how to use drop box and That's Why. I assumed that she would know how to since she had told me earlier that they handle drop box. Instead she stood there in a dilemma, not because she didn't know what to do but because you could clearly tell she was trying to think of a way not to assist me. Since she stood there with a blank face I told her that she could handle the guy next to me then get back to me. She didn't say anything then got the guy who had previously told me he was unfamiliar with the computers to talk to me. The guy ended up telling me the same exact thing about how he was unfamiliar. So I just told him I'll try to figure it out and come back. So basically, this girl who was an employee clearly kept refusing to assist me and did not want to help me out in anyway. she was rude and extremely unprofessional, especially with leaving me with an employee that was unfamiliar with what I needed help with. To be honest, even if she didn't want to help me out she could have already said, once I figure out the situation with log in etc. Or whatever it was I could come back and be assisted correctly. Also a simple four words of "I'm sorry about that," would have honestly been fine and I probably wouldn't have been bothered so much about the rude comment she made implying how I was dumb. The very next morning my manager came in and did the same thing since I wasn't able to, and there were no problems and did it for him. so in the end, This employee particularly wanted to make the point clear that I, the customer was not worth any time for some decent help. read more