* Awesome service on a quick & high quality rush job on technology business cards. * My order was handled by Julie at the counter, & I couldn't be more pleased. * She worked from a photo copy of a prototype business card without formatted files or hours of formatting spent on the computer (like at Kinko's). * Two hours later I picked up 2 boxes of completed glossy business cards (500), for a total of $23.95. * I'm absolutely thrilled with the speed, quality & price of this amazing piece of work. * Thank You Julie for the hard work & extra effort. read more

Do not use this store located at 2785 Pacific Coast Hwy Ste E, Torrance, CA to ship anything. My package was lost: Label was created at the store but UPS says two contradictory things - it says there is an error in the address and it needs to be corrected - but was given no means of correcting it (the address was correct) And the tracking update says IT HAS NOT RECEIVED THE PACKAGE YET. This is from July 7. It is now July 23. The store says package was picked up but UPS says no. The store says its i not their problem even though UPS says it never got the package . I asked them to start a trace but they won't do that unless you file a claim (got standard $100) - And for that measly amount they want invoices - these were clothes I have brought from another country. No invoices. In any case it gets them off the hook for $100 assuming they even pay it. I will never ship with UPS again! read more

Staples - From UPS app - Printing Services Near Me - Torrance, California

Stay away from Staples shredding service!!!! I went to Staples on PCH in Torrance, CA to have some unused business checks shredded. Staples uses Iron Mountain for their shredding service. There are locked bins, into which you put the documents you want shredded. I paid for the shredding and the next day I received a call from my banker asking me if I had issued at check for $15,000 to a person unknown to me who had attempted to deposit it to a Bank of America account. (I received a copy of the fraudulent check from my bank). The check was written on one of the blank checks I had put in the bin to be shredded, so their shredding process is not secure. I went back to Staples and talked to the store manager, who was very nice, but all she said she could do was give me the phone number of Staples Corporate. I then called the number, but after about 1/2 hour of trying, it was impossible to get a human on the line to explain what happened. I then called Iron Mountain at the phone number they have on the bins and same thing, their phone tree doesn't enable anyone to make a complaint or a claim. I did speak with a customer service representative finally (who was out of country and hard to understand) and they assured me that someone would get back to me via email, which I provided them. In the meantime, I had to close the account the check was written on and open another account, transfer funds, etc. A real headache! Staples and Iron Mountain customer service is extremely poor and their shredding service in unsecure and potentially damaging and dangerous. It would be interesting to know if Iron Mountain maintains any form of chain of custody records relating to who picks up on specific dates at specific locations. Stay away from the Iron Mountain shredding service. By the way, if anyone from Staples or Iron Mountain reads this I'll leave contact information with the manager of the Staples Store. read more

Smaller but less busy than the Hawthorne location. However, they do accept larger Amazon returns without size limits. Also have recycled batteries here read more

I haven't been here in years, but today my dad wanted to drop by to get some notebooks. They were really cheap for only 50 cents each! The store is clean and nice to shop in. They sell all sorts of cute stuff that my toddler was into, too. We saw a pencil case with those little silicon poppers in the lid, and there were several cute toys and a nice selection of candy by the cash registers. read more

Darrell, thank you again for your help and your suggestions! And I also appreciate your honesty. Thanks for jumping to the rescue Great service here, the quality of service was top-tier read more

I had an excellent experience at Staples thanks to Amanda and the outstanding customer service she provided. I came into the store first thing in the morning needing business cards made, but I was very uncertain about exactly what I wanted. Thankfully, Amanda was there to help me every step of the way. She was extremely knowledgeable, patient, professional, and friendly throughout the entire process. Amanda took the time to explain my options, helped me choose the right card stock, and guided me through selecting a design that looked professional and polished. I'm glad I came to Staples to purchase my business cards. read more

The service is absolutely ridiculous. A paper jam had me waiting forever. I don't normally come to this location and I can see why I do not come here. The service is horrible and the worker just seemed so confused like she did not know what customer to take next. I'm still laughing at the paper jam. There's like 3 printers. I frequent other staples but this one was out of convenience for the day. NEVER EVER AGAIN will I come here!!!! No quality, no value and no good service. You know I hardly give bad reviews at all so this must have been bad for me to say all this!!! read more

I come here about 4x/year because I don't use office supplies at home much. Employees are helpful when asked and always kind. Decent prices for when I need things the same day, and they even have some great sales. Two things I love: their clearance section on the back wall and their teacher supply section in the back right. While the teacher supply section is limited, it does have a lot of basic things. So, that's very convenient if you need something in a pinch. read more

Glad to experience continued great Customer Service after not shopping at Staples for some years. Britney was very patient, kind and professional in helping me narrow down my office desk chair. Derek assembled it with ease and helped load it into the car. The store will be my go to location! read more

I needed a rent-a-computer to check out something on a CD (ancient though that technology is), and Staples was the only public place I could find for such a thing. The one and only self-serve computer they have seems to have a CD/DVD player, but it doesn't open. Fail #1. So I scoured the store for some employee who knew anything about this one and only self-serve computer on the premises, and . . . . . nothing. Fail #2. read more

Staples - Printing Services Near Me - Torrance, California

I went to do a happy return, I waited at the counter while the female associate ignored me saying excuse me, I waited a minute said it again but she was fighting with the printer so again I gave her the benefit of the doubt of not nearing me, finally said it loud enough for her to hear she said one moment so I waited. After a minute or so printer started printing so I figured she'd help me. Nope. She went and and stood by the window and started melodramatically sighing, still ignoring me, and then just started moving random stuff around like papers from one side of the table to the other a bag to a chair and then started working on some giant banner while I'm literally standing there, looking around as if I was going crazy because I was STILL waiting for her help. I understand being busy, but she was flat out, ignoring me and didn't even ask anyone else to help me. I had to go find Finally a really nice guy named Bryon helped me, took less than a minute to complete, gave me my confirmation and I was on my way. I was stressing because it was the last day for the return so I'm thankful he helped me, that lady on the other hand can suck it. read more

I am on an HOA that needed to get a message out to our members swiftly on New Year's eve without any lead time. I needed to put up posters that evening but no other print shops were open given the holiday. So I called Staples and I was so lucky that Amanda answered because she told me she would do whatever she could to help me and gave me really clear instructions on how to get the file to her and then she hustled while I waited to print and laminate the posters. AND THEY LOOKED GREAT! And the price did not break the bank. I will now come here vs shopping around at independent print shops. Amanda is so reliable. thank you read more

Big thanks to Amanda for her excellent service!! I called in and inquired about a printing job. She answered the phone and explained the process. She was very friendly and professional. After I went to the store she helped me too. The other employees at the store were also friendly and the store items were organized. read more

Went in for amazon return packages which I did not know they do! Was helped right away. The store was empty and not busy at all, overall great experience no line or anything on a Saturday afternoon. read more

I highly recommend Staples, primarily for its customer service. Today I needed to print out a petition from a website on legal size paper using a browser I had never used before. I was stumped because I only use a MacBook at home. Amanda and Jayson came to my rescue!! They figured out how to do it and they were extremely courteous and patient with this 72 year old grandma!! Staples should be proud of having such fine employees!! Another thing I love about Staples is being able to go to a well-stocked brick-and-mortar store instead of ----- Amazon!! read more

Zero stars if I could. They have the worst customer service I've ever experienced. I wasted a hour here trying to get someone to help me. Highly do not suggest coming here. read more

I drove to this Staples in Torrance specifically to buy some Fuji Film for a holiday gift. Their online inventory showed that this store had 4 boxes in stock, and I called before heading over to confirm that they actually had them. When I was ready to purchase them, I asked the employee about the expiration date on the film. He saw that 2 packs had already expired a month ago. I ended up purchasing 2 unexpired packs. They also price matched Amazon, provided the item is shipped and sold by Amazon. While I was disappointed that I drove over and didn't get what I intended to purchase, the employees in the store were friendly and I found some cute children's face masks to buy. Store is located on South side of PCH, between Hawthorne Blvd. and Crenshaw Blvd. read more

Staples - Located in strip mall between Hawthorne Blvd and Crenshaw Blvd. - Printing Services Near Me - Torrance, California

Had a rushed, chaotic morning to get documents copied for my doctor. Had chemo that morning and could not take pain meds because I was driving. Was in pain and not clear-headed, Tried the self-serve and had difficulties, even when Jason, an employee, was assisting me; one was my error. I was so frustrated. Jason saw how aggravated and upset I was. Self-serve is 0.33/page, counter price is $1 per page. Jason copied all of my documents for me, put the copies in nicely labeled boxes, and charged me the self-serve price. He did not charge me for the mistakes I had made. I hope this does not get him in trouble for doing so. He did the right thing as an exemplary employee. He went above and beyond. I was able to deliver the copies to the doctor on time, and the rest of my day was a breeze, thanks to Jason. Kudos to Jason! An asset to the company! If it were in my power, I'd give him a raise and a month off with pay. His assistance, knowledge, empathy, and compassion are immeasurable. He is what customer service is all about and saved the day! Thank you, Jason! read more

I walked into the store and asked the associates behind the counter, "is this a Fed Ex drop off location?" Both of the associates behind the counter said yes and directed me to the opposite end of the store where the shipping area is at. I waited in line until it was my turn. Then this associate says, "sorry, we're not a Fed Ex drop off". When I told her the other 2 people in the front said this is a Fed Ex drop off, she said she'll have to talk to them. These people need to know what services they offer before they open their mouths. read more

I don't like transients hanging around the parking lot. That said the people there helped me with what I needed to do ...shred papers.

I had a project that I had been working on every day for six months, and was finally ready to take to print today. Chris was WONDERFUL with helping me. He was patient, kind, and made the stress of all of this work fall by the wayside. He problem solved any issues that we had with my file, and invested his talents and skills into making sure that it was perfect AND ready same day. I haven't had this great of customer service in years, and really could never thank Chris enough for making my project even better than it was beforehand. I cannot wait to gift this project for father's day and watch my family react to this professional grade present. It will be a memory and experience we will never forget, and a good chunk of that is in thanks to Chris. read more

I went in for copies and at first, the copy machine got jammed and the attendant tried to help but wasn't successful. They were already down 1 copy machine. The one left was being used but I waited and began my copies. The darn thing jammed again but happy to see that Daryl was nearby and helped me. Thank you Daryl for saving the day. My copies turned out good and the cost was exactly what I wanted to pay.. good value. Recommend for service provided by Daryl and the other young lady at the cashier. A++ read more

They were amazing. They helped with my ups return. The store is amazing. If you are looking for Apple or Nintendo stuff this holiday I recommend this place. read more

I wanted to recognize an excellent employee in Darryl at the Staples on the corner of Crenshaw and PCH. I ordered an expensive office chair with assembly added. When I went to pick the chair up, it did not look right and Darryl agreed that something was off and that it should be perfect. He told me he would build a new one for me that I could pick up the next day. Not only did this new chair look perfect, but he offered to help me get it to my car and carried it so it wouldn't scratch the wheels. He is an exceptional example of an employee that goes the extra mile. I just wanted to recognize his value and give him a 5-star shout out! read more

I just need to say thank you so much to Chris and the entire printer team. He went out of his way to provide excellent customer service and trouble shoot an issue with the text. I'm so grateful for you and that my meeting materials are 100% perfect. Could not do it without you. Thank you again. read more

Went to the register, paid in cash, the cashier (who seemed to be management), asked "what's this green stuff?" I thought he was joking until he shortchanged me. I had to walk him through basic math before he gave me correct change. Is it too much to ask that a business train it's employees how to make correct change? After all, US currency has been legal tender here longer than any of us have been alive. It seems like the first requirement for someone working the register. read more

Staples is a good office supply store, where they do a lot of good coupon promotions and have sales from time to time. This location was nice, with friendly service and easy good parking. read more

Staples - Printing Services Near Me - Torrance, California

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Janelle was stellar! She promised a quick turnaround time (next day) for my 25 print card order despite the Holiday backlog. First time with Staples for printing, but she was friendly and attentive. Would go here again for printing cards. read more

I'm giving it one star. This has to be a front for some other business. Or they know office supplies sell themselves. They have everything I'm looking for usually when I go, but wow the sales team must be at a different location. This might be a good shop to try out robot employees instead of human. Not joking, I would put my money on the robots. How is this place in business? Office supplies sell themselves. read more

I wanted to give a positive shout out to Staples on the corner of PCH and Crenshaw. I purchased an office chair that needed to be put together. I wasn't ready for it yet so it sat in the box in my garage for a bit over a month. Once I put it together I realized the chair was too large for my frame and the adjustments for the arms couldn't be adjusted enough. Although it was beyond the normal return time frame, Staples asked me to return the assembled chair (without taking it apart) and gave me a full cash refund. I will be returning soon to purchase another chair with the correct dimensions. I always patronize establishments who know how to treat their customers. I believe my contact person was Randy. Thank you Staples. read more

Like many of the chain-type stores, every Staples is pretty much the same. They all offer the same kind of office, shipping, printing, and computer supplies. This one is no different. As this one is the store closest to me, this is the Staples that I most commonly frequent. No better, no worse than the many other Staples I have shopped at. This Staples is located on PCH right off of Crenshaw so it is easy to get to. The parking lot, however, is not that great. To park in front of the store you have to grab one of the spots down the relatively narrow, multi-direction throughway. As there are other shops and businesses in this strip mall, sometimes this can become a problem due to the poor driving skills of others. My suggestion, go park in the larger section of the lot, down at the end, located by Wienerschnitzel. The in and the out is much easier over there. The staff at this shop, like all the other Staples I have visited, pretty much comes and go. But, from my experience, they have all done their job fairly well. Staples supplies what it supplies. This Staples is a good business to go to when your Staple-like stuff. read more

I came in frantically looking for a specific printer that was on sale at a local competitor. The store associates greeted me as i walked in and asked what i was looking for, I asked to speak to the manager because it was regarding a price adjustment. The manager, Gus assisted me in locating the printer, and he was able to price match it! He even reminded me to get a toner because the printer came with a starter toner that probably wouldn't last long. I was in and out in a jiffy! Thank you Gus and the team! read more

Don't use the print me self serve it's a whole lot of waste your time. I've been here 50 mins to print 4 pages is ridiculous I've been staring at "calculating print from email job cost" no one has t he time to waste for this. Each step is a painful 4 min wait. a self serve should be exactly what it says print and go not print and wait. I feel customer service should kick in and they said print from the print station . It's a painful experience if I could pick this copier up and throw it i would. read more

Staples - Printing Services Near Me - Torrance, California

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Perfect Place to get office supplies. I needed stationary and the staff go far beyond helpful. I was able to find what I need thanks to them! read more

This Staples gave me real good customer service, I had purchased some back to school items at the Carson store and the cashier did not want to give me the discounts that were announced all over the store for back to school. Not only that but he was rude and not aware of the sales. So I came into this PCH location to exchange an item. The cashier as well as the manager were very kind and helped me resolved my issue that at the Carson location i was denied. Will definitely be back to this Staples. read more

We went in to copy some documents to an SD card. An older woman at the Copy Center wanted to charge me 50% more because I was using an SD card... She said, "USB is the preferred method." I was getting a little frustrated. I asked for my card and the material once she quoted me a price twice as high. To make matters worst! She never mentioned, I could easily send the info to an email address and then transfer it to the SD card at home, to save me the fee. She wanted me to buy a USB drive. I don't like people who are sneaky. I reported her to the manager before we left the store... read more

I recently got good assistance from Judity in the print department (thanks) and then I bought a new HP printer and got a good tutorial on printers by Antonio. Based on my interaction with Antonio, I bought into the HP monthly ink replenishment ink program. This is the closest Staples to where I live, so I've been here several times. Depending on who you get as a customer service individual, your experience might vary, on this day I was happy. read more

Poor customer service. Went in and walked straight to the copy/print center. There was nobody there so I waited about 5 minutes then went to the registers and asked for some help. The woman working was very nice and paged over her earpiece that "a customer would like some help at the copy/print" center. Went back and waited about 20 minutes and nobody came by to even let me know it would be longer. I was slightly frustrated as there was not a line at the register and I kept seeing employees walk by and say nothing. I'd definitely recommend the 24hr Fedex on Hawthorne Blvd near El Torito, about 5 minutes away. read more

Certainly not the most efficient Staples but A LOT better than the one across town. So if you live in Torrance is would come to this one. The guy behind the copy desk takes his time a bit and has a slightly hipster/condescending attitude at times. Its not totally in your face but if you ask for like a stapler or scissors or a paperclip he kind of makes you feel like you've over burdened him. However the computer is usually available and there is plenty of space on the copy machines. The better of the two in Torrance. (The copy center at the one on Hawthorne is in SHAMBLES!) Good Staples Overall. read more