This is a one stop shop. After calling around I found out they have the cheapest eye exams! After I got my exam I even bought my contacts here because they price match. Christopher took care of all my needs and even offered me great deals on eye glasses. I won't be going anywhere else from now on. read more

Nice office, welcoming and friendly staff, reasonable prices and, good selection! These guys took great care of my son, he was pretty anxious and they made him feel comfortable! Samir was a gentleman and took time to explain everything, welcome to La Mesa guys!! read more

Large selection of glasses. They we're having a buy one get one free sale. Becareful with their package deals. $1000 for two pairs and not designer frames. No thank you. I ended up paying $350 for the same two pairs of glasses selecting different package. Your glasses will still scratch even though scratch resistant. There will still be a glare with anti glare. There are sales clerks that help you but no Optometrist on site but on a tv screen when you get the exam. I received a message my glasses were ready. Went to pick them up and they said it was a computer glitch. Not ready yet. So I waited and waited. No call back about my glasses. I finally called and they said they were ready. One of the arms of my glasses broke as I had them on. I took them right in for repair. Still under warranty sales clerk said I would still have to pay $27.50 to have them repaired. That's the cost of the part to repair!! $350 Cheap defective plastic. I was not going to pay more. I used super glue and fixed it. read more

Had a few problems with my lens but Joseph stepped in, took care of the problem to my satisfaction. I am pleased with the service received and will recommend Stanton to my friends. read more

Getting an eye exam and glasses can be a painful experience, but Sam at Stanton Optical really made this an awesome experience. She walked us through the process, gave us multiple prices on different options, and helped make the best option. Great to work with, super personality, and she gave me a kitty sticker because she found out I like cats. Full service, can't beat the experience. I'll be back! read more

Joe and Marc are awesome. Very knowledgeable and helpful. You could tell they have your best interest in mind.

A pleasant experience. My glasses broke an I stopped in at Stanton Optical to ask if they did repairs. Although repairing glasses isn't one of their offers, Marc asked to see them and thought it was an easy fix for the technician. I waited a brief time and my glasses were promptly repaired and returned to me. While waiting I took time to look at the variety of frames available and noticed the range of prices, all reasonable. I also was able to observe the service being provided to people entering the store. All were greeted in a friendly manner and assisted. When I need new frames, I will return to take advantage of the two for the price of one and free eye exam. I liked being assisted and having my frame repaired. The welcoming attitude was appreciated. read more

Terrible! I started calling every place I could find because my puppy drug my glasses in the yard. I needed to get seen right away in order to have my glasses ready quickly. I typically use Lenscrafters who has my glasses ready in a week. They no longer participate with my plan so I chose Stanton because they could see me that day. They have a virtual doctor perform your exam which is fine. The gentlemen (Alex) who greeted me was nice and took my insurance information in order to verify coverage of my two plans. By the time I was done with my exam, I had to wait on an associate to help place my order. A young man came over about 15 minutes later and started to insist that I get two pairs because one pair was free. I already had frames for one pair and I have a second prescription for the other pair. I needed one frame. He proceeded to tell me that most people buy one and get one free but if I did not want to take advantage of it, "that's fine do what you want". He then left to attend to another customer for a long duration. He returned saying he was ready now to help me. I already had the frames picked out when he first approached me but he decided to leave and help another customer after his dismissive and rude behavior. He then began to build a quote that took him forever and gave a price that was hundreds of dollars. I told him that I have insurance that is already on file, verified by Alex. He said he didn't know. I told him that no one wants to be out for long durations during COVID, and the amount of time it took him to build a quote, not taking into an account my insurance was a waste of time. He then asked me what features I wanted for the glasses. I told him all features for both glasses. He interrupted me and said, " I just want one at a time". We went back and forth a few times with him making rude comments and having a sharp tone with me. I finally, asked Alex to come over and help me instead of him. Alex asked him if he had finished both pairs. He told Alex that he had finished both pairs. Alex gave me quote for one pair and I asked if that was the total all together with both pairs. Alex stated that it was the total with both pairs. Later in the conversation, he discovered that both pairs were not invoiced by the previous rude associate. I spent about a half hour with him. Add 15 more minutes of him just walking away to help someone else when I had already given him the one frame I needed. 45 minutes later, he had not done a thing. I stopped in two weeks later because I still had not received a call that my glasses were ready. Someone nice gave me one pair. The pair that was not for computer work that my pup had damaged. I waited another week and stopped in again. Three weeks later, I picked up my second pair, smudges all over the frames. I read the date on the box for the date the glasses were ready. The second pair was ready 6 days ago. They never called me. The boxes they give you for frames are cheap plastic. I would never ever recommend this place for eye care needs. They have terrible customer service. Do not call customer service because they have no clue if your glasses are ready or not but this is the number on their website. Their customer service is non-existent. Terrible experience and I will tell everyone I know about it and recommend my original optical solutions vendor. Terrible, Terrible, Terrible!!!!!!! The prices are not terrific either. They charge a lot for the features you need, like antiglare etc.). They charge you $20.00 to install lenses for one pair. I paid $83.00 for one pair of lenses and then was charged $20.00 for using my new frames that I brought from home. I did not purchase any bifocal or specialty lens. SHAME! read more

I have had several problems with Stanton Optical but at the end they made things right. I had gotten glasses last year that they sent out and when i got them I couldn't see out of them. I was told to wait a week and then came back cause I still could not see out of them. I found out that they put my husbands prescription in my frames. We both got glasses and his prescription was put in my frames too so after 3 weeks I finally got my glasses with the right prescription. They had lost my frames so it took awhile for someone to find them in someone's drawer. I was so mad about that that they ended up refunding my money. They seem to always take longer then they tell you. read more

I highly and strongly recommend instead of going to Stanton, which is highly publicized constantly on commercials, go to Walmart or other places that aren't as publicized, you will probably save money, but best of all this place, not just the one in Grossmont, it is company policy that if they are to make a refund your Cash purchase, they will not make that refund back to you for 30 days. It doesn't matter if you special request it, doesn't matter if you offer to pay for you know faster mailing, whatever, I believe for the sake of them being allowed to use your money for for doing stock trading probably they keep your money for as long as they probably legally can and they do not refund you for 30 days, they had $322 of mine which they failed to make the proper prescription for I offered to let them keep the money just redo the prescription they refused they said they had to refund me the money first and then redo the the whole procedure, nonsense!! read more

Extremely disappointing customer service. I went in on October 12th, and was told I could have my glasses same day. However, after I had already paid they said It would take 2 weeks because to get my glasses because "their lab" didn't have the right lenses in stock. What a joke!!!! My prescription is minor, single vision, with transition or their knock-off version. I was assured my glasses would be done in 5-7 days. I called customer service and now they are saying 2 weeks. STAY AWAY THESE GUYS SUCK AND WILL LEAD YOU ON!!!!!! read more

Went in to check out the deals they have and ended up getting two pairs with their amazing buy one get one free deal. Service was great and couldn't complain about the variety of frames. Christopher, the general manager, was the one who helped us and was of great help. He was super friendly and didn't pressure us to spend more, just gave us honest opinions. Will definitely be coming back and will recommend to friends. I honestly never write reviews but I just had to download this app and tell everyone how great this place actually is! read more

Just got cool, new glasses for my wife. The customer service was first rate. Samir helped us pick out the perfect specs, worked us a great deal, and was fun and relaxed to boot. I highly recommend you check out Stanton Optical for your next pair of glasses. read more

My daughter lost her eyeglasses and we happened to drive by Stanton in La Mesa in early February. We decided to go in and see if her insurance would be accepted. It was! The eye doctor gave her a thorough exam, and James who assisted us with choosing eyeglasses, provided us with excellent service. It was a great experience and we definitely would return to Stanton. read more

Everyone was very friendly and helpful. The doctor and the staff were great and really made the shopping pleasant. They have a great variety of frames for picky teenagers. I'm looking forward to coming back to this store for my own glasses. read more

James was so helpful & the service was great! Finally got to see again and great prices ! Got two pairs of glasses that I love !

I have never been theere but when I was referred there I was very happy with it that after a while I took my parents and they were happy with the price and check up read more

Great service! Quick, had my exam and took my glasses home same day. Loved their Frame Club.

I went in because my frame broke. I had already used my insurance benefits to have a contact exam and contacts. I saw a commercial for two pair for 59.00 and thought it sounded good to me. As soon as I walked in I was greeted by Tiffany, the Brand Manager. She demonstrated great customer service skills and professionalism. Luck was with me as well as I was able to get right in for an appointment. Dr. Vinh has great patient skills and professionalism. He was sure to explain the process of the exam and findings freely. Based on great customer service, professionalism, combined with the large selection glass frames and price of the exam and glasses I am proud to say I will be back for all of my eye care needs. read more

I shopped four different eyeglass stores. Stanton Optical upgraded my frames, upgraded my lenses, and made up my glasses in 15 minutes. Thank you Alyse for excellent service and recommendations. read more

Definitely recommend! Very patient, friendly, and affordable! Some of the best frame selection to choose from for your glasses. And such a nice optometrist that was very quick! Was done within an hour. read more

Friendly staff, especially the manager Christopher!!! Wanted to give us the best deal possible and he did! My husband got 2 pairs of glasses for $125 TOTAL. Christopher said he would do the same for me too when I get paid again to get a great deal too. Thanks for wonderful service. And plenty of frames to choose from read more

We initially had a great experience with Sharon. She was knowledgeable and patient with us. Unfortunately, a few weeks later -- I saw my kid gently put his glasses down on the counter, and they cracked. I've never seen anything like that before. And then the next day his other pair did the same thing! My husband contacted them, went to their storefront, and asked for them to replace just ONE of the frames. According to my husband, the clerk was rude to him when my husband told him he wouldn't be paying for the replacement. I don't think we should have to pay for a replacement of cheap, sh*tty frames... especially since Sharon told us these were premium glasses. Really? read more

Had an exam by Dr. John Vinh on Saturday May 6th. He was very professional and knowledgeable, answered every question I had. The sales staff was great as well, helped me select glasses that best suit me and my budget. What a great team! read more

Stanton Optical is the best place to go for all your Optical needs!! I had a pair of old MK frames that I wanted to switch the lenses on which I knew would be pretty costly. After shopping around at countless competitors, it was Jay's exceptional customer service that persuaded me to choose Stanton Optical and their great pricing. By far the best service I have received anywhere!! read more

Genero was so helpful. Great prices compared to competitors and a great selection. Got two pairs of glasses a cleaning case for around 300 and received them in roughly a hour and a half. They know what they are doing here and I highly recommend! read more

The staff at Stanton Optical are what Customer Service is, I was so impressed with them. The Optometrist spent time with my granddaughter and made her feel comfortable. Haley is a Rockstar! Make sure you see Haley! Cody leads his team very well It has been a long time since I have gotten a great experience, and a great product as well. I will always refer Stanton Optical! Thank you again and she passed her eye exam at the DMV thanks to the Dr. read more

This is the most unorganized eye place I have ever been to. I have seen 3 doctors in the last few months to get my contacts correct. I found them online for someone new to try. Big mistake!! read more

Alright, well where to begin....i was recommended to come here by my father and I'm sure he's as upset as i am. I have held off my review(s) until i knew for sure whether they would make it right, but they didn't, so here we go! I went in for an eye exam for contacts and glasses, I paid half that day, which was $169, then paid the remaining balance a few days later when I picked up my glasses. This was all between July 18 and 25, so it's been awhile. The remaining balance was $167.44, which I paid with two $100 bills. Apparently, they have no record whatsoever this was paid. I either threw away my receipt, lost it, dropped it, etc, and because I wasn't smart and used cash instead of card, I have no physical record either. But here's a kicker, why do i have my glasses if I didn't pay? read more

Where to start! I was recommended from a family member about this location. First off , this place has nothing but top notch service! I was helped by Tiffany the manager and I got nothing but premium service. She knew exactly what she was talking about, she knew what was best for me, and the atmosphere in this store is just so comforting! This service & experience trickles down from the manager herself down to each employee. It's true what they say, you go back to places for the person. I would follow Tiffany anywhere! Definitely have a loyal customer & will be telling my friends about this location. read more

okay the experience started off great got 2 pairs of glasses much more then what they advertise but hey what the heck they are cute so takes forever to get them finally get 1 pair awesome waiting forever for 2nd pair finally i get them and the bifocals are crooked guy trys to convince me my ears are crooked so i go home and you can clearly see the bifocals are crooked take them back its been over 2 weeks have not received them yet call today and after being hung up on twice after 10 minutes im told the lady will get back with me im not very happy to say the least read more

The best in San Diego! Everyone at Stanton Optical was friendly and professional and most importantly extremely helpful in catering to my own vision care needs. The offer of 'two eyeglasses for $69,'caught my attention. (I believe that was the amount. I could be slightly off so please don't quote me.) Alyse welcomed me and assisted me with the steps in the process. She definitely gave me some great advice as to how to get the best experience in selecting my eyewear. The appointment set, I returned the following week for the eye exam. This was extremely thorough and unrushed and I was provided with the best information for my own needs. Tiffany then went over the options for my pair of glasses, one being gratis for the cost of the first. I came away with two pairs of glasses with what I normally paid for just one. This is a great value and their two-year unlimited warranty is very cool if you should do any damage to your lenses. Make sure to ask your associate about these great plans. read more

This place is awesome! Took my partner here for his bday. We were curious about the 2 pairs for $69, but it wasn't our taste so we branch out to something more decent. Despite the price, you still can get another one for same or less price for free. There was a $45 dollar charge, but they minus it after they upscale you and figured out what is the best package, due to the thicker lense and bad vision my buddy has, we ended up paying $427 total. Pretty good experience, free eye exam, Marc was really good at framing what is good for you, all the optical staff really focus on your eyes, as we observed. They place dots mark on your sample frame lense to mark where your pupils are. Amazed by friendly staff and professional service. read more

I'm giving a five star rating to Stanton Optical Grossmont location. Specifically to James and a very cool Dr. Ratner. I had called that day for a same day appointment and went in for an advertised special: buy one pair of frames and include a second pair for free, with an eye exam. Quite a special! I arrived early to try to select frames. With walls of frames to choose from, I was given and needed a small tray to carry selections with me. Before the appointment time, I was called for preliminary evaluation. I was surprised to be tested for glaucoma with the puff-of-air test and a refractory test to automatically estimate my prescription. Then a very cool Dr. Ratner finished up the examination with a prescription for 20/20 vision. He also diagnosed the beginning of a cataract. Aside from not having my eyes dilated, it was an excellent value (free exam actually meant the $45 charge would be subtracted from the price of frames and lenses). So far, so good. Now with prescription and frames selected came the hard part. Selection of lens material, coating, tinting, progressive, transitions...etc. I was shocked to see the preliminary total! Even for two sets, it was not affordable. James looked everywhere and negotiated management discounts in addition to the special offers resulting in excellent value. 5 stars to James! I ended up with two pairs of glasses. The first, Izod frames, ultra premium polymer progressive lenses, w hard coating. The second, sunglasses with same prescription progressive and polarized grey lenses. All for slightly more than one pair from Kaiser! So, I hope the product is what is expected. We will have to wait to see. read more

My brother needed a new pair of glasses ASAP. He is a long haul truck driver and broke his glasses while visiting me in San Diego. I called Stanton Optical spoke to Tiffany Doan who is the manager. Tiffany is so helpful, great personality and professional. My brother was seen in a hour and got his glasses the same day. Thank you Tiffany. read more

The people who work here are very nice! A bit uninformed on information or how to do things there but are very nice. However, they messed up pretty badly on my glasses. I came in and did an eye exam, picked out glasses, paid (was told they would come in 1 to 2 days but that ended up being 2 weeks), and left. But when I came to pick them up I felt blind in them. I told the lady who was helping me that they felt wrong and she told me to give it to around the end of the week before I come back in. I ended up having to come back because nothing was getting better, I couldn't see correctly. Turns out after a little while of investigating, the worker who put in my order typed in the wrong numbers from what the doctor had prescribed me. What sucks is that my eyes could have been damaged from that completely wrong prescription. And what was supposed to be a 1 to 2 day process from what I was told, turned into a 3 week ordeal read more

I went in for an exam. The optical equipment would not sync with the online doctor. They asked me to come in on Wednesday when the actual optician was in. They said they would give me a 20% discount. The optician was very nice. I rec'd notice that my glasses were ready. I used my own frames for sun glasses and reading glasses. When I went in to get them, they had put the sunglasses lenses in the wrong frames and visa versa! The clerk told me they would add a special tint at no charge and would put a rush on them. A few days later I received an email saying they were ready for pick-up. When I went in they looked all over and could not find them. Then they told me the notice I received must have been from the first time. I waited a couple of weeks and I received no more notifications. I called them. They said if I was checking an order to go to the web site and pick "check order." I found no such option on their web page. Finally I called from a card they had given me and reached a real person. They checked and both pairs were in. When we're they going to let me know? This has been one of the most exasperating experiences I've had in years! I will never go back to them! All together, I went back five times before I retrieved my glasses and was without any glasses for about a month and a half! read more

PJ was so helpful and kind to me. I always have a hard time with getting glasses and she helped me pick out the best ones for me! I highly recommend coming to see pj she is a great sales associate! read more

Worked with their staff to set myself up with some glasses and contacts. Pj helped me find a pair of glasses the fit my face and Dr. Vinh was very informative and polite. Tiffany has a warming smile that makes you feel welcome her her shop. read more

I have to say the entire experience was great! But Samir helped me pick out multiple pairs of both glasses and sunglasses. he gave me his honest opinion on the way they each looked and still helped keep my cost down. Thank you Samir!!! read more