Totally screwed up by Honda engine rebuild! Had to have it redone by another motorcycle mechanicread more

I have been using Billy as my mechanic on and off for the past 10 years on my various scooters. He…read moreis a very competent technician and has never failed to solve any problems that I've had.

I have been a customer of Claude's Cycles for more than 10 years. I brought my old moped to Claude…read morefor service and when it was at a ripe old age, I traded it in for a new Kymco scooter that Claude has regularly serviced. Claude is responsive, friendly, and a talented mechanic who can fix mopeds and scooters. If he does not have a part in stock, he can get it. He also loves small engines, mopeds, scooters, etc and his enjoyment of his work is reflected in his quality. His shop is off the beaten path, and definitely a working man's shop, But if you like supporting small business and want the job done right, Claude is your guy.

TRULY HONEST SERVICE!!! I bought a Moped from Claude's Cylces a bunch of years ago. The moped was…read morestolen from my property after owning it for just a few months. I searched the entire neighborhood for weeks hoping to find it. I figured at some point I would find a young adult driving it. It never happened. Fast forward over 8 years later. Claude calls me asking me if my moped was stolen from me? I said, replied, "Yes, why?" He replied, "I have it here. Someone just tried bringing it to me for service." The short version is, Claude had felt that something might be suspicious with the moped. He recognized that it may have been originally sold through him. He went back, checked serial numbers, and tracked it back to me. He then called me to let me know and ask how I wanted to handle it since it was a stolen from me. I did not do anything, as soo much time had passed. Chances are the moped had been passed on several times over, therefore whomever brought it to him for repair, had no connection with the original theft. For me, the take away from all of this, is that it proves we still have good people on this earth. Claude could have easily and very simply made the repair/sale on the moped and moved on with his day. Instead he took the time to look into it further and track me down. He truly looks out for his customers. Claude, if you happen to read this...keep up the honest and great work.

RUN!! DO NOT TAKE YOUR MOTORCYCLE HERE! They don't deserve to be an authorized dealer!…read more My motorbike had an over heating issue and the coolant overflowed on the highway, so I stopped immediately and towed the vehicle to Dunbar since they were the closest dealership at that point and I spoke them over the phone, they seemed really co-operative. BIGGEST MISTAKE EVER. As soon as I took the motorcycle in, the attitude of the owner changed, he became insanely condescending and rude from get go. Tom Fournier is the owner of this shithole, he said he won't be touching my motorcycle that week since he had a lot of vehicles he was already working on. I asked for an ETA, he mentioned I cannot give you an ETA but as soon as I inspect the motorcycle I will give you a call. He called me 4 days later and mentioned it'd cost me $750 (5 hours of labor) just to inspect what the problem might be. I had never heard or seen someone charging so much just to diagnose the problem. These were his exact words "I can inspect it for $750, but there's no guarantee the motorcycle will be fixed maybe this is the finish line for it and I won't be able to do much". My bike just has 18K miles on it and is in pristine condition, serviced 2K miles back. I genuinely didn't trust him anymore to leave my motorcycle with him, so I called several other dealers in the area, everyone of them quoted $250 for inspecting the issue. 1 hour later after my research I call Tom again saying I want to take my motorcycle off of your hands before you work anymore on it what's the bill amount at right now. He legit quoted me $750!! "If you want to take it out of the dealership now it would cost you $750", when I asked for breakdown of the work he had already put in, he asked me wait and didn't call me or pick my calls for the next 4 days. After 4 days I went all the way to Brockton to check in person. Again the same, "I have already put in the work, so you take it now or later it's going to be $750"! So I asked him to check the issue anyway. 2nd biggest mistake!! He took 2 more weeks, no calls, no emails. Again I went to the dealership to check the status, he just mentioned they have ordered parts to fix the issue. Until this point he had not taken any authorization from me to order the parts and he hadn't mentioned what the labor charges were going to be and had started fixing the issue, at least according to him. At this point I felt stuck! I don't have any means of commute other than my motorcycle, so I kept mentioning please do this as quickly as possible, it's been 3 weeks already and I have been renting cars everyday. Again no updates for another 2 weeks. Finally after a month I went back again, they mentioned they were waiting for one more part and that's it and that it would be ready in a few days. After 5 whole weeks they call me and tell me that the issue is fixed and told me the bill amount it $2.3K! Yep, for a mere overheating issue he took 5 weeks and charged me 10 hours of labor and got the bill to $2288. I went to pick my motorcycle up, I didn't question any details about the issue itself since I knew he was gonna jump at me for it unprofessionally. When I asked how I could pay the bill he said up to you, cash or card. I paid with my credit card, without informing anything to me he charged me extra $75. Yep, after having been overcharged for an overheating issue he also charged me $75 for using my credit card, when I had debit card and cash too. I'm Indian, I don't know what preconceived notion he has about our race, when I asked him why he didn't even mention about the CC charges his exact words were "You can pay this for sure, what's your salary? I'm pretty sure you earn more than me" and in the process of doing this yelled at my father too, who wasn't even part of the conversation. I have never walked away from a seller this angry or dissatisfied ever. I would have given him -ive or 0 ratings if that was even possible.

Had an interesting experience here. I was having issues with…read moremy BMW motorcycle so I called to see how much it would be to get it checked out. They told me it would be $250 to diagnose the issue. I brought it over and dropped it off and confirmed how much it would cost. I got a call a few days later saying it's one of two things that could be wrong with it and it would cost me $800 to fix. I said I'd think about it and the owner said I had to pay that amount - no questions. I said no, I'll just take my bike and give you the $250 we originally agreed upon. When I went to pick up my bike, it was literally in pieces. I was baffled. I took my bike back and after a month or so realized maybe there was a miscommunication so I called him back to get it fixed and over with. I told him, go for it but if it costs more than the bike is worth (about $4000) then don't bother. He then fixed it and tried charging me $4500. I told him to keep it. I went over there and signed the title to his name. It was just an overall bad experience. Not sure if it was miscommunication or he's actually a bad person. Either way, that's not how you do business.

I've had my bike maintain there for the last 4 years very professional they take care of me every…read moretime I go in. Staff is very friendly. And anytime I have a question I just called him and no problem to answer it. Definitely would recommend this business to anybody.

I rode up to MA from FL my 21 Can Am Spyder RTL (out of nowhere) got stuck in 2nd gear. Bob…read moreresponded to my text regarding service immediately. Had it towed over to their shop and Bobby kept in touch with me! The shift shaft assembly broke at the weld. They ordered the parts, and went above and beyond what they needed to do by doing extra little things. In on 8/5/25 out by 8/13/25. Never have my ride issues been taken care of in such a timely manner!!! Highly recommend them. TY Bob and Bobby don't know how long I would have been stuck in MA without your excellent service.

Mike Glynn I've had all kinds of work done here from brakes…read morebearings etc Recently they replaced my transmission they tracked down a new one and installed it. Couple weeks later it died. Called Donna told me to get it back there asap and within a day it was fixed. Was a hose that cracked no charge. Others immediate family members have also had work done there was top notch. Brian who works there is a top notch guy working at GM for over 30 yrs. Ty

I wouldn't recommend. I used this shop because it was the closest in network facility with…read moreSilverRock. Brian at the shop is great. Those Richard and Donna characters are unpleasant and unprofessional. The employees left my drivers seat disgusting with grease all over. The screws were not screwed on. I went to my regular mechanic to check their work afterwards. They text me to grab the car after hours on a Friday. I tried calling the shop & Donna personal cell because I had a $100 deductible. Nobody answered. Even while they had my car they would decline my calls and I didn't call daily at all. I would leave messages and nobody responded. Monday after I picked up my car they started texting me about the deductible. I gave them the same treatment they gave me as I called for updates on my vehicle. They had my car from 8/3-8/21 (not their fault). The richard guy starts calling me 8 times in a row leaving messages that he is calling regarding my court date. Extremely unprofessional especially for $100 I had all intentions of paying.

I've been riding motorcycles for decades. After years of getting beaten up by Sportsters I resolved…read moreto get a touring bike. So I perused Craigslist and found several Road King Classics in the Mass/RI area and took a day trip up there. If you want to buy a used motorcycle, in excellent condition, at a fair price, go To Todd's Motorcycles in Bellingham, Mass. It's worth the trip. Walking into Todd's is like stepping into a biker toy store. There were literally dozens of bikes all in pristine condition. We worked with AJ whose super chill manner and knowledge were both refreshing and invaluable. We looked at an '04 Lava Red Road King Classic with 9146 miles on it. It was cosmetically perfect and AJ had maintenance records all the way back to when it was new. I'm stubborn however and had to go check out the other options I'd found but they didn't come close. We called him and told him we'd take it. From the time we walked in, to the time my taillights crossed his driveway maybe took 15 minutes. The price listed is the price we paid, which, based on the comparable bikes in the area, was very fair. They don't do accessories, they don't collect sales tax, they don't provide temporary tags. What they do is provide high value motorcycles, at a fair price with a seamless transaction. Oh and he even gave us t-shirts.

Great place loaded with low mileage late models. No pressure, just plenty of info and time to…read morebrowse. Visit the corp dealerships, test ride there, then go to Todd's to find a nice shape used ride for a great deal. One month after buying there, couldn't be happier.

UNDER NEW OWNERSHIP by a young, customer service focused couple working hard to build their…read morebusiness. The waiting room has been refreshed, is super clean; Liane and others at front are very friendly, quickly offering coffee and tea. . They plan to remodel and reorganize the garage space, which they really need. I hope the community supports them.

The tire guy is awesome. Your tires will be done right. If you buy your tires from someplace else…read moreDO NOT GO. they have a real problem with that and whine and cry about it and try to nickel and dime you to death. I left the tire guy a huge tip, but will never go back there again

I stopped in looking for bag spacers, not exactly the sale of the year, but the owner knew exactly…read morewhat I was looking for and found a pair right away. Really cool shop reminds me of some of the small shops in Oakland that still sell drag pipes, mint and freshly dipped tanks for your CB as well as those quartz points covers for that Neo Tokyo look

Over 18 months, Rami has done a major service, replaced heated grips that needed special attention,…read moreand removed stuck Allen bolts on my 2018 Triumph Tiger 800. Always professional, always clear and thorough in his explanations, and kind. Fair fees. Good Cafe attached as well. Highly recommend the shop!