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    Precision Harley-Davidson

    3.7 (44 reviews)
    Closed 9:30 am - 8:00 pm

    Services - Precision Harley-Davidson

    Motorcycle repair

    Precision Harley-Davidson Photos

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    My new scooter! - Two men stand together with their arms around each other next to a black Harley-Davidson touring motorcycle. They are smiling and appear to be celebrating, with one giving a thumbs-up. The motorcycle features chrome accents and whitewall tires. Behind them, a sign reads 'Precision Harley-Davidson' and the dealership building is visible, along with trees and power lines. The scene is set outdoors on a sunny day.
    Jeffrey T.

    I bought my first sportster from precision. It being my first bike/Harley, I was unsure of what to expect from the sales staff, the service and the bike. What I found is that the price was right, sales were straight forward and no bull, the finance guy/John was up front and honest and the bike, well the bike served me well for 5 years! She was a beauty! Now, I went in thinking I wanted another sporty type bike. The salesman/Anthony, which they never do, said why don't you take a ride and make a decision while you ride let the bike do its job! He could not have been more right! I came back and had a pretty good idea on which direction I wanted to go and it was nowhere near where I was before. I ended up buying a Softail Deluxe, which I am more than ecstatic about! Great experiences here! Anthony and Jay in sales, john in finance, Al and Nao in parts and accessories and Samantha (maybe the most brilliant person I've met), have made my time owning a Harley unreal! Couldn't be happier!

    Joe K.

    Purchased my 2018 Harley Davidson Road glide from Precision in July 18, since then I've posted over 50,000 miles , the service I receive from them has been impeccable. From Samantha in service , Allen in parts and Vitor service technician . With the knowledge of Richie the GM, CFO, CEO and CPO you can't go wrong with them. Coming from Mass, when there are two dealers much closer. Doesn't matter.

    A person is holding a motorcycle tail light and license plate holder, which are positioned near the rear section of a black motorcycle. The motorcycle's body and wiring are visible in the background, indicating maintenance or repair work. The tail light is red and transparent, and the holder appears to be black plastic or metal.

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    11 months ago

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    1 year ago

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    11 months ago

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    3 years ago

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    6 years ago

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    4 years ago

    Amazing experience !! We came from NY and the owner opened shop on day off! Highly recommend stopping by on your way through !

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    7 years ago

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    8 years ago

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    10 years ago

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    12 years ago

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    12 years ago

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    8 years ago

    Bought new bike there. Good people and work. Good for services on bikes. Great prices. Thanks precision for posters.

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    13 years ago

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    10 years ago

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    11 years ago

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    13 years ago

    Best motorcycle service in New England !

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    12 years ago

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    Page 1 of 2

    Ask the Community - Precision Harley-Davidson

    Review Highlights - Precision Harley-Davidson

    With the knowledge of Richie the GM, CFO, CEO and CPO you can't go wrong with them.

    Mentioned in 4 reviews

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    Wheels of Freedom Cycle

    Wheels of Freedom Cycle

    (2 reviews)

    It's a shame that I have to write this but i've tried to give this shop a chance for years. I live…read moreliterally 3 blocks from this shop and drive by it 2-3x a day for the last 5+ years. I have 2 bikes in my garage and I literally drive them 40 minutes each way to have them serviced. I refuse to purchase anything from this place any longer. The woman behind the counter should be fired but I assume she's related to the mechanic (who i've heard good things about). I've brought SEVERAL customers to your door over the years and every time they are either looked down on or given rude looks.... even as low as commenting on two parts at different prices asking if my friend "could afford" something better. Really? Last time I brought my bike there for an inspection it was like pulling teeth for her to come out. I own several businesses so I NEVER write reviews (this might be my 3rd in 10 years) but this place should be avoided. Even better, after everything over the years and 4-5 times I have been there and left disappointed, I sent an email or message asking if there is someone else I could speak with to have work done (since I could literally walk my bike to their shop) but no response. Some businesses are just stuck in 1985 and don't realize the power of customer service in 2020. Literally paying more to go elsewhere just to avoid this place. What a shame. Adding to this in response to owner response: Yes covid has made business hard but I have had issues with you for years. I have tried to buy parts, get service and even sent someone to buy a bike, multiple times. Every time I am there you are rude and unprofessional. Period. I emailed multiple times recently to see if you wanted to make it right and no response. When I finally give up after 5 YEARS of trying and I post a negative review.. You respond INSTANTLY here. Shocking. I'm not the only one that believes that you should check your attitude at the door of a customer facing business. You've lost thousands in recurring revenue because of your attitude alone, guaranteed. I hope that the next owners value their customers more than you do.

    The service response is terrible. Will not return phone calls. Trying to resolve what should be a…read moreminor warranty issue has so far taken over a month with no resolution in sight. Even though the store is open they do not pick up their phone. Try later! Hard to believe they are still in business! George K

    Precision Harley-Davidson - motorcycledealers - Updated May 2026

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