It's a shame that I have to write this but i've tried to give this shop a chance for years. I live…read moreliterally 3 blocks from this shop and drive by it 2-3x a day for the last 5+ years. I have 2 bikes in my garage and I literally drive them 40 minutes each way to have them serviced. I refuse to purchase anything from this place any longer. The woman behind the counter should be fired but I assume she's related to the mechanic (who i've heard good things about). I've brought SEVERAL customers to your door over the years and every time they are either looked down on or given rude looks.... even as low as commenting on two parts at different prices asking if my friend "could afford" something better. Really? Last time I brought my bike there for an inspection it was like pulling teeth for her to come out. I own several businesses so I NEVER write reviews (this might be my 3rd in 10 years) but this place should be avoided. Even better, after everything over the years and 4-5 times I have been there and left disappointed, I sent an email or message asking if there is someone else I could speak with to have work done (since I could literally walk my bike to their shop) but no response. Some businesses are just stuck in 1985 and don't realize the power of customer service in 2020. Literally paying more to go elsewhere just to avoid this place. What a shame. Adding to this in response to owner response: Yes covid has made business hard but I have had issues with you for years. I have tried to buy parts, get service and even sent someone to buy a bike, multiple times. Every time I am there you are rude and unprofessional. Period. I emailed multiple times recently to see if you wanted to make it right and no response. When I finally give up after 5 YEARS of trying and I post a negative review.. You respond INSTANTLY here. Shocking. I'm not the only one that believes that you should check your attitude at the door of a customer facing business. You've lost thousands in recurring revenue because of your attitude alone, guaranteed. I hope that the next owners value their customers more than you do.

The service response is terrible. Will not return phone calls. Trying to resolve what should be a…read moreminor warranty issue has so far taken over a month with no resolution in sight. Even though the store is open they do not pick up their phone. Try later! Hard to believe they are still in business! George K

Nice staff. I came here to get something small for a birthday present last minute. Complementary…read moregift wrapping is very nice too :)

I've purchased 3 motorcycles from the team at Ocean State and could not be happier! Friendly,…read morehonest, no pressure. Family owned and I always feel part of the family.

BRING YOUR HARLEY HERE! I just had Aero Cycle flush the brake system and put new tires on my 2024…read moreCVO Pan America, and they did excellent work. The total cost was just a little more than half the quote I got from the closest Harley dealership. I like the Harley dealer and think they do good work, but their prices simply don't make sense.

Amazing guys who love what they do. Very knowledgeable about bikes especially Harleys and they…read moreexplain everything very well I love the communication. Great and trustworthy guys that worked fixing up my fat boy 2012

Great shop all around I Highly recommend…read more Shawn and his team know what they're doing !!!! Tell him what your looking to do n he will get ur build there I Have had them do work on a couple of my bikes and both bikes came out great Couldn't be happier

Badmouthbikes is exactly what RI neededa full shop that can build you a bike 1 of a kind maintain…read moreyour motorcycles needs awesome merchandise check it out 2329 Post Rd Warwick RI

They don't waste customers money fixing scooters which can't be registered. They are honestread more

I purchased a bike there a couple of years ago and I couldnt be happier. Paul the owner is a great…read moreguy as are Wayne and Tom in parts. Bob in serivice is awesome too. He was super helpful after I purchased the bike and he knows his stuff. Its really helpful that these guys ride and or race bikes. I would highly reccomend Pilgrim!!

I'm glad I dropped my bike off for these guys to repair. Front fork seals and rear brakes. I'm…read moreextremely happy with the work they did and the price was less than I expected. I will definitely bring my bike back here!

Had a new tire installed on my Honda CB500X. Everything was smooth and quick. Steve was a real…read moreprofessional, friendly and informative. Great service.

Great Place! Best shop in RI! They have a wide selection of riding accessories and apparel and can…read morebasically find whatever you need. Their prices are very affordable. They are committed to customer satisfaction and go the extra mile! I have never been disappointed, the staff are great here! They do excellent work and it is very prompt. You can get a custom built chopper without the extreme West Coast Chopper prices, and they even offer auto body services. I had a problem that other places could not solve for me and ACI Customs solved it immediately. You gotta love these guys! Check out their site : http://acicustoms.com/

Today I officially said goodbye to my 2020 Streetbob. I can't thank Marlene at American Harley…read moreDavidson in Leominster for being an absolute angel to work with. I look forward to buying another bike from her down the road, when the time is right for me to ride again. This place truly feels like home. Marlene has a heart of gold, and her staff members are truly amazing! You won't find a more reliable dealership thank American Harley, in Leominster!

Wobderful prople. Pressure-free sales environment at American Harley-Davidson…read more Overall: American Harley-Davidson in Leominster provides an exceptional experience for Harley enthusiasts. Their dedication to customer service, from sales to service and everything in between, creates an environment where riders feel valued and supported. If you're in the market for a Harley-Davidson or need service for your current bike, American Harley-Davidson comes highly recommended for its friendly staff, professional service, and a true commitment to the riding community.

I called to see if they could fix my Jet Ski, he told me they no longer work on Jet Skis. However,…read morehe spent 10 minutes on the phone talking through the issue I am having and giving me things to test/check. He also gave me a workaround to get the ski working again if I can't fix it the "right" way (electrical issue). Super nice, based on this phone call sounds like a great place. (Also warned me away from some other Jet Ski repair places which I really appreciated).

From the owner: In business since 1990, we specialize in mechanical work on Motorcycle, Jetskis, Jetboats, ATVs,…read moreand UTVs. Street Bikes, Dirt Bikes, 3 Wheel Honda Goldwings, Quads, All Terrain Vehicles, Utility Vehicles, Personal Watercraft, Kawasaki Jetskis, Yamaha Waverunners, SeaDoo, Snowmobile. Tune Ups, Wheel Truing and Lacing, Suspension Work, Dyno Tuning for Street and Dirt Bikes, Cylinder Boring and Honing, Complete Engine Rebuilds.