Great place - honest and ready. They will pick up and drop off your ride. Look no further…read more Friendly people.

Great knowledge and no bull, these guys have been a solid source of info and parts since I moved…read moredown to the area from Worcester. Always friendly, trustworthy advice and service. I highly recommend this place for any & all of your motorcycle needs.

I have no clue what the birdbrain from San Francisco is claiming about drunks in the showroom…read more I've dealt with these guys for DECADES and have never seen anyone bombed hanging out. They are too busy to babysit people and their "showroom" is barely big enough for more than a few people so that review is total BS from my viewpoint. How does someone in San Francisco have any clue what a shop 3,000 miles east is doing? They have always been friendly and helpful to me. And I'm riding a BMW R bike for the last 30 years and they don't snub me in any way. Yes, they are a V-Twin shop mostly, but they are also lifelong motorcyclists and it's great to have a shop in town. I've got nothing but nice to say about them. They were very helpful with a female friend on values who was selling her H-D Sportster. Like any seasonal business in New England, when the weather turns nice everyone is in a hurry to get their bike inspected, fixed, etc. and it's a grind during those times. They can be brief with customers as they have no time to chit-chat, but they are good guys with deep experience.

Was wary at first due to reviews I admit, but I went in to get a helmet and my bike inspected. This…read moreguy was fun to talk with and very friendly! I'm a beginner rider too so he answered questions I had and even gave advice.

Cliff's is the very best! They are extremely knowledgable about KTM motorcycles. They're also…read morehonest, thorough and have very reasonable pricing. HIGHLY RECOMMENDED!!

Shysters and opportunist. I dropped off my KTM 250 because…read moreit wouldn't start. They said it was a ground wire under the fuel tank. Turns out it was just a spark plug. It's been a few years since I've ridden a 2 stroke so I forgot how fast spark plugs can foul out. So rather than offer to re-jet the carb and change the plug, they lied and took my money. Bike was brand new only had an hour or 2 on it. That pretty much sums up that business don't you think ?

Everything from the perspective of a new rider buying my 1st bike was top notch from sales service…read moreand parts.

Purchase a brand new Polaris slingshot and financed. find out after the fact that I did not have…read moregap insurance.-I always get gap insurance as I was educated about it when I was in my 20s and I would never purchase anything without it. When I confronted the dealership finance department. I asked for proof where I coverage and they gave me a piece of paper fit signature. I have a very distinct signature, which has been the same my whole life, and this was more like a squiggled line. I called them out on it, but there was nothing much I could do at that point. I just wanna make people aware that this is a dishonest dealership.

This Dealership will no doubt be wonderful to sell you a bike, when it comes to customer service…read moreand also service department they are out of their depth and are outright rude, and over charge you by a lot. Here's the story purchased a new bike from them, purchased some modifications and asked for them to be installed and dropped off all parts. Got a call with a price and agreed. Bike gets delivered and some modifications weren't even done at all. When I complain there was not even an attempt to say sorry and they began with the excuses as to why they didn't or couldn't. When I call back to discuss they still have excuses but we agree they will finish them on first service. Bring bike back a month later and they're missing a part and I'm talked to like I'm an idiot and they now try to tell me I was charged only for what they did and I'll have to pay for the remaining mods. I say no and explain. They find my mod part they lost while telling me they've never seen it. They call me and tell me they'll have to drill a hole to install my usb charger outlet, which the bike comes from the mfg with the hole already drilled. I have to go to YouTube and email them links to videos of How to's ( again this is supposed to be a selling and service dealership) they do all of 2 mods and first service and charge me for 2 hours which every other dealership advised was overcharging me by $100. They claim no. I will never ever ever ever do any business with them again. Patty is by far the Worst person at this place she is rude and dismissive at best with almost zero knowledge of what she's even selling. Frank in Service is also a Joke when I have send him How To's can't complete simple things and they over charge. AVOID AT ALL COSTS!!!!! Drive your bike 50 miles in any other direction for service, and do not buy anything here

I picked up my new motorcycle and it had grease prints all over it the young spit on his finger to…read morewipe off the display and said the bike should have been wiped down!!! I got it home and the iil was down almost a quart and antifreeze was lol also!!! I have work at a Toyota dealership for 42 years as a technician and in that time I have set up thousands of cars this was a very shoddy job. I will never go back there again for anything.!!!

I've been taking my bike here for the annual safety inspection for years. They also do a great job…read morewith the installation of new tires whenever I need them.

Nothing but good things to say about this shop. I bring in Japanese bikes for service. Pricing is…read morereasonable and quick turn around time. Call john at Lakeside. I bring in my wheels to change out the tires on my Ducati.

Bought a 1986 Suzuki GSX-R 750 from Mike. He claimed everything original except wind screen so I…read morepaid $6500 for it. A BIG LIAR. Just because I am in California and I cannot inspect the bike myself so I had to fully trust him. A big mistake I made. The entire bike is re-sprayed. I called him immediately upon receiving the bike. He started playing dumb saying he is a mechanic not a painter so he knows nothing about it. After I had my local motorcycle shop owner and a bodyshop owner talking to him affirm that is re-paint he said he will pay for the repair. Repair??? I paid $6500 + $700 shipping to purchase a 1986 GSX-R because it's original condition so I can collect. Repair will not bring back to factory condition. Not only that he refused to repaint the whole bike with new decals, he only wanted to "fix" the rough edge on the tape lines. What a joke. After my local motorcycle shop examine the bike, here is what being discovered: gas leakage from aftermarket fuel filter. I thought everything original? A clip is missing on gear shift lever so lever slip out of shaft easily. Attempted murder? Also no dust seal for steering stem? This business is a joke. Please stay away from it. Save your money and don't risk your life with Mike, please. ___________________________________________________________________ added on 10/15/2014 More finding from local bike shop, the rear tire was mounted in the wrong direction. What? This guy does not even know tire is directional??? You do your own judgment now. Should you risk your own life riding your bike with tire mounted in a wrong direction?

Great place to do business. Got my bike looked at quickly ordered the parts rite away and did the…read morework fact and correct even did a few extra things on the house.

Eek! Me thinks not. Poor customer service, bloated prices,…read moreActed like they were doing you a "favor" by taking your money and unprofessionally not delivering on service. Shop around, you can do MUCH better.

My experience here was not good…read more I was sold a scooter with false paperwork (a VIN on the MCO that didn't match the scooters VIN). Whether this had been a "mistake" is not my concern. They took an inordinate amount of time to correct this problem, depriving me of the transportation I paid for. I asked for my money back, but they refused. Upon finally getting the scooter, it failed inspection due to a faulty fuse, causing the rear light to stop working. As soon as that was fixed (at a different but still manufacturer-authorized dealership, of course), the gear shift stopped working. Thus the transmission became inoperable. So that had to be fixed too. Now the speedometer is dead, and the fuel gauge looks to be going the same way. The tires barely hold air, despite that they are new, and the paint is already coming off the scooter, even though it has always been covered in the rain. I cannot recommend this shop nor the wares they sell.