Mike at Champion really redeemed himself in my eyes as my business with him went on. My bike was brought in about 7 weeks ago now after a minor accident. At first, I was not happy with how things were going. I only received updates and info when I called him; it never went in the other direction. Weeks went by with seemingly no progress. Only in the last week has everything come together. Apparently getting parts for my model was a challenge, as my blue Ninja is no longer manufactured and wasn't produced for long to begin with. Once Mike had the parts, he conveyed to me their procedure and when I could pick it up. I still dislike that Champion only accepts cash and checks from insurance companies (no bank checks?!) but it's apparently due to a decision made by the owner, not Mike.
I also found out this week that Mike is dealing with some personal things that have been straining his ability to maintain both his home and work lives. I wish him the best and appreciate the great job he did on my bike. From having a cracked frame, scratched side, and two turn signals gone, it's back to showroom glory! read more