This Dealership will no doubt be wonderful to sell you a bike, when it comes to customer service…read moreand also service department they are out of their depth and are outright rude, and over charge you by a lot. Here's the story purchased a new bike from them, purchased some modifications and asked for them to be installed and dropped off all parts. Got a call with a price and agreed. Bike gets delivered and some modifications weren't even done at all. When I complain there was not even an attempt to say sorry and they began with the excuses as to why they didn't or couldn't. When I call back to discuss they still have excuses but we agree they will finish them on first service. Bring bike back a month later and they're missing a part and I'm talked to like I'm an idiot and they now try to tell me I was charged only for what they did and I'll have to pay for the remaining mods. I say no and explain. They find my mod part they lost while telling me they've never seen it. They call me and tell me they'll have to drill a hole to install my usb charger outlet, which the bike comes from the mfg with the hole already drilled. I have to go to YouTube and email them links to videos of How to's ( again this is supposed to be a selling and service dealership) they do all of 2 mods and first service and charge me for 2 hours which every other dealership advised was overcharging me by $100. They claim no. I will never ever ever ever do any business with them again. Patty is by far the Worst person at this place she is rude and dismissive at best with almost zero knowledge of what she's even selling. Frank in Service is also a Joke when I have send him How To's can't complete simple things and they over charge. AVOID AT ALL COSTS!!!!! Drive your bike 50 miles in any other direction for service, and do not buy anything here

Needed a part for my 2018 Goldwing, the closes dealer to my home did not have one in stock. Getting…read moreready for a trip so I needed to get it ASAP. I knew MTR was the next closes Honda dealer. Took a drive down with not high expectations. The one worker was in the repair area of the shop and came out to meet me at the parts counter. Apparently he was doing both jobs. Get the computer for my part and they had it in stock!! Good service, helpful.

Bought a 1986 Suzuki GSX-R 750 from Mike. He claimed everything original except wind screen so I…read morepaid $6500 for it. A BIG LIAR. Just because I am in California and I cannot inspect the bike myself so I had to fully trust him. A big mistake I made. The entire bike is re-sprayed. I called him immediately upon receiving the bike. He started playing dumb saying he is a mechanic not a painter so he knows nothing about it. After I had my local motorcycle shop owner and a bodyshop owner talking to him affirm that is re-paint he said he will pay for the repair. Repair??? I paid $6500 + $700 shipping to purchase a 1986 GSX-R because it's original condition so I can collect. Repair will not bring back to factory condition. Not only that he refused to repaint the whole bike with new decals, he only wanted to "fix" the rough edge on the tape lines. What a joke. After my local motorcycle shop examine the bike, here is what being discovered: gas leakage from aftermarket fuel filter. I thought everything original? A clip is missing on gear shift lever so lever slip out of shaft easily. Attempted murder? Also no dust seal for steering stem? This business is a joke. Please stay away from it. Save your money and don't risk your life with Mike, please. ___________________________________________________________________ added on 10/15/2014 More finding from local bike shop, the rear tire was mounted in the wrong direction. What? This guy does not even know tire is directional??? You do your own judgment now. Should you risk your own life riding your bike with tire mounted in a wrong direction?

Great place to do business. Got my bike looked at quickly ordered the parts rite away and did the…read morework fact and correct even did a few extra things on the house.

Great communication, second time visiting for service and sticker…read more Supporting local businesses!

Great place - honest and ready. They will pick up and drop off your ride. Look no further…read more Friendly people.

I've been riding motorcycles for decades. After years of getting beaten up by Sportsters I resolved…read moreto get a touring bike. So I perused Craigslist and found several Road King Classics in the Mass/RI area and took a day trip up there. If you want to buy a used motorcycle, in excellent condition, at a fair price, go To Todd's Motorcycles in Bellingham, Mass. It's worth the trip. Walking into Todd's is like stepping into a biker toy store. There were literally dozens of bikes all in pristine condition. We worked with AJ whose super chill manner and knowledge were both refreshing and invaluable. We looked at an '04 Lava Red Road King Classic with 9146 miles on it. It was cosmetically perfect and AJ had maintenance records all the way back to when it was new. I'm stubborn however and had to go check out the other options I'd found but they didn't come close. We called him and told him we'd take it. From the time we walked in, to the time my taillights crossed his driveway maybe took 15 minutes. The price listed is the price we paid, which, based on the comparable bikes in the area, was very fair. They don't do accessories, they don't collect sales tax, they don't provide temporary tags. What they do is provide high value motorcycles, at a fair price with a seamless transaction. Oh and he even gave us t-shirts.

Great place loaded with low mileage late models. No pressure, just plenty of info and time to…read morebrowse. Visit the corp dealerships, test ride there, then go to Todd's to find a nice shape used ride for a great deal. One month after buying there, couldn't be happier.

They don't waste customers money fixing scooters which can't be registered. They are honestread more

I purchased a bike there a couple of years ago and I couldnt be happier. Paul the owner is a great…read moreguy as are Wayne and Tom in parts. Bob in serivice is awesome too. He was super helpful after I purchased the bike and he knows his stuff. Its really helpful that these guys ride and or race bikes. I would highly reccomend Pilgrim!!

Everything from the perspective of a new rider buying my 1st bike was top notch from sales service…read moreand parts.

Went to go look at a used motorcycle, liked it a lot, decided to purchase and put down a deposit to…read morehold the bike. Said I would be back the next day with cash to pay for the bike. I go back and the sales person (J) was surprised to see me and said the bike wasn't ready. Two weeks later and still no bike. Have been given every excuse under the sun why it's not ready. It's that time of year, the part will be here on ___ (the day the part will get there changes)... My only gripe with the dealership is that if the bike isn't good to go, then don't list it yet. Most of my dissatisfaction has been with the sales person (I'm calling him J). I'm sorry J, no, I don't think you have done everything you can. Your excuses have changed every time we've spoke. Three times I've wasted my time coming down there to pick up the bike. I literally saw you on Friday, asked if the bike was ready, showed up the next day and of course the bike isn't ready. Your efforts have been lazy at best. As much as I want that bike (and the nearest one like it for sale is in Minnesota) I'll find a different motorcycle at a dealer who's willing to put forth some effort and knows how to treat customers.

Went for a 5k oil change, Steve has forgotten more about bikes than most will ever learn…read more Respectful and professional, never going anywhere else!

They had a sign out offering welding for just about anything...I had a broken piece of gym…read moreequipment. They took care of it real fast, same day. Maybe it was perfect timing but I couldn't have been happier. Cash and carry and everyone is happy. Incidentally they have every motorcycle part you could imagine and a beautiful shop that looks like it could handle everything from custom fabrication to complete overhauls.

Great Place! Best shop in RI! They have a wide selection of riding accessories and apparel and can…read morebasically find whatever you need. Their prices are very affordable. They are committed to customer satisfaction and go the extra mile! I have never been disappointed, the staff are great here! They do excellent work and it is very prompt. You can get a custom built chopper without the extreme West Coast Chopper prices, and they even offer auto body services. I had a problem that other places could not solve for me and ACI Customs solved it immediately. You gotta love these guys! Check out their site : http://acicustoms.com/

Finally got Dante CVO fixed better than new. Changed out my entire clutch system , switching…read morefactory cable clutch to factory hydraulic clutch ( i don't give s shit about your opinion on hydraulic ) adding Rekluse clutch slave easy pull. Had to travel to https://www.facebook.com/share/191mKzwXPw/?mibextid=wwXIfr. These guys are on point. Traveling 4 hours each way to Rhode Island to leave my bike was not in the plans but believe me it was worth it. these guys can build engines and do technical work than no other dealer can. Richie the owner and master mechanic with Vic service supervisor top notch engineer (way over qualified to work at Harley but its his passion) were on point. If get there tell em Sean from New York sent you

Nice folks, they treat you better than family! Warm smile,…read morecare and concern about how and what you are doing. Who could ask for more from a dealership? Stop by to gear up or fix up it will be time well spent!

I took a basic welding class to make a barn star at the Garrison Speed Shop in Mendon,…read moreMassachusetts. I have never welded before or used some of the tools and equipment required. The template pieces were all laid out, but that was it. Co-founder Luke had me read and sign all the releases first, and asked about my experience with welding etc. Being a Veteran myself, Luke as well, and the non-profit supporting Veterans and First Responders, he also made sure to ask me if loud noises or anything would bother me. Every step was explained and demonstrated before I was able to do it, and as nervous as I was at first, it quickly went away knowing he took my safety, the safety of others as well as their shop very seriously. Co-founder Ben also provided some muscle when I was unable to bend the metal myself. In just over 2 hours I had sanded, measured, re-measured, bent , hammered and welded together a really cool one of a kind 5-sided barn star. It was definitely something different to do and it was a really cool and fun experience. 5 stars !

From the owner: The Garrison Speed Shop is a 501(c)3 Non-Profit Organization that empowers Veterans & First…read moreResponders to focus on healing and positive living through Motorcycle Recreational & Vocational programs. We raise funds through fundraisers, corporate sponsorship, and through motorcycle maintenance/repair/performance work to the general public. What better than fixing your bike while helping someone who served our country that could use your help? Services we offer: -General Motorcycle Maintenance/repairs -Self-Service Station hourly rentals (free to Veterans & First Responders) -Media Blasting Services -Media Blasting hourly rentals -MIG & TIG Welding -Metal Fabrication/repair Programs we offer: -General Motorcycle Maintenance Clinics -Motorcycle Performance Clinics -MIG Welding Intro Clinics -Advanced MIG Welding Clinics -TIG Welding Intro Clinics -Advanced TIG Welding Clinics -Metal Fabrication Intro Clinics -Media Blasting Clinics Events at The Garrison Speed Shop -Special social events & fundraisers that support Veterans & First Responders -Special Veteran & First Responder Group Trips and events -Motorcycle fundraiser rides -Open House fundraiser events Check out our website, or better yet, stop by and see what we're about!