Great service had my bike in for tires and maintenance reasonably priced and did a great jobread more

The inspection stations local to me in Plymouth were out of stickers, so I took a ride down to Cape…read moreCod Choppers for an inspection. The soft-spoken gentleman who helped me was a nice guy. He noticed that I had an antifreeze leak, and I quickly identified the source. He offered to top off my coolant reservoir and wouldn't take any money for it. I would definitely go back and hope they continue to flourish.

Everything from the perspective of a new rider buying my 1st bike was top notch from sales service…read moreand parts.

Big shout out to John for letting me borrow tools to get my clutch lever back on so I can get back…read moreon the road.

Hey people of Southern Mass and RI, if you are looking for anything motor sports related, you…read moreshould give Poole Motor Sports at least the chance to earn you're business. Here's my story: I was looking to purchase a new 2011 Yamaha Stryker. The 2013 models were due out in a few months so this an older version, but a few dealers still had some kicking around the shop. I also wanted to test ride it, as I was doubling the CC's from my previous bike. I live in Boston where no one in a 35 mile radius would even think about letting you take one out. So I made a few phone calls: Dealer 1: " I don't "exactly" allow test rides. First we negotiate the price of the bike and if all goes well, then I'll let you take it out for a spin before you sign." Dealer 2: "The manager is out today and no one can make that decision. Call back tomorrow or Wed" Poole Motor sports: "Sure, come down today. Just give me three hours to prep a demo" STAR 1! After a hassle free jaunt around the block, I could have just put the keys on the counter and walked away. There was no pressure, no sales pitch. In fact, I had to approach Ted and express interest in making a purchase. STAR 2! Ted and I start talking numbers. He honestly admits that he's motivated to move this older model off his lot. No BS about how its a popular model that everyone is looking for and that's why he got extras (Got that line of crap from another dealership) Also, not once does he have to take my offer to a sales manager or a back office. Why you ask? Oh yeah..Ted is the owner of Poole Motor sports. I'm dealing with the top guy. STAR 3! We can't agree on a number and I'd like to do a bit of shopping around, but at this point, Ted has earned my respect and I want to do business with him, so I promise him, I'd at least give him the chance to match any offer I get. And I walk out the door with no pressure and a hand shake. Later that day, I call him back with some of my offers and he matches the best one I got. The next day, I drive the 50 miles back to Poole Motor sports with my old bike to trade in and a bank check, just in case we can throw together a package. His guys take my old motorcycle for a quick ride and an inspection and within 15 minutes, Ted offers me top dollar for my trade. With the Yamaha trade-in incentive going on, I end up getting an extra $500 on top of that for a number that I was more than comfortable with STAR 4! During the closing process, Ted and I finalize the numbers and never once does he even mention extended warranty or pre-paid service agreements. None of that extra crap that a dealer usually tries to add on. In short, I ride off into the sunset with my brand new bike. STAR 5! The only negative thing I can say about Poole Motor sports is that it is too far from my house. Not that anyone can fix that. I can't write about his service dept or parts/accessories, but if he was closer to Boston, I would definitely give Ted and his team a chance to impress me with those as well. In short, if you are within 20 mile radius of his shop, you should consider Poole Motor Sports for any of your sporting needs. I doubt you'll be disappointed.

I didn't realize I forgot to review Poole back in April. I would've likely given them 4 or even 5…read morestars then. I only realized I never reviewed them now as I intended to revise my comments and lower their rating. So here's my story.. In early April, I discovered that Poole still had a leftover 2010 Kawasaki Ninja 250R in blue. I had just signed up for the CCRI beginner rider's course, but I bought the bike anyway; Kawasaki discontinued the beautiful color for 2011 and the price was good. My experience at Poole then on that day of purchase was great. The two men working the shop were friendly and I didn't feel shunned or looked down upon for being a novice to motorcycles. They helped me get everything set up and I was on my way. They even installed a fender delete kit for me before delivering the bike to my home. Then we fast forward. At this point, I don't see myself going to Poole for anything. They have been sporadic and lukewarm to my email questions, at one point simply replying to a question with a one-word answer, "No." Does that sounds friendly or professional to you? Not to me. Just a week or two ago, I finally got to start the bike up and practice in my neighbood with my newly-acquired permit. The bike wasn't starting properly. An email inquiry to Poole was met with them saying it might not be a warranty-covered issue and they dragged their feet at the prospect of coming to pick up my bike. Don't worry, Poole. If you even bother contacting me back with a pickup time as you stated you would days ago (but haven't), I'm going to decline. Thankfully, one of my coworkers is very handy with machines and is going to take care of it for me. Should I need anything in the future, I think I'll be going to a closer (and hopefully more enjoyable to work with) competitor.

I want to say thank you to Tim for his honesty and great work that his crew did on my 2014 Lexus…read moreRX350. I had a few places saying that I needed a complete new transmission due to the shuttering that was happening. But Tim suggested that I just do a Torque converter change and I could sabve a lot of money. Well I did !!! What was going to cost me anywhere between $6000-$9000. only cost me $3000.00. it has been over a month and I have absolutely no issues at all. Thank you Tim and all those who work here! Great work!! 5 star all day long!!!!

Tim and his dad Joe always make sure the team dose a great job. This is my 3 trans job (multiple…read moretrucks) and was done on time quoted and in the price quoted. For a family business you can't get better service than what they deliver. Thank you

Small town Harley shop that's been owned by the same family for years. This store is what shops…read moreused to be like before they became big and commercialized. While I was there I watched as they worked with a guy and recommended what he actually needed and did not try to upsell something just to make money. Good businesses like that are hard to find nowadays. If you live anywhere in or near Boston take the time to ride down here for any of your bike needs. You'll get personalized feedback and you can even take the commuter train back if you have to drop off your bike. They also have a military discount so make sure to ask.

Excellent service. Steve from the parts department was extremely helpful to me with a complicated…read morereturn. He went over and above. I appreciate it all and will definitely recommend their store.

Great spot this is my local parts dealership they can get you any parts that you need for any Honda…read moreGreat service they also offer labor to repair anything That you need done on your bike they take excellent care great place

Great place to shop all things Honda, and they've also been able to help me out with hard-to-find…read moreparts for my vintage Yamaha and Honda bikes. Tons of NOS parts with a very knowledgeable staff. Service has been great, too. Highly recommend!

Been a customer for years. Chris has kept my 26 year old car running well. Great service and…read moreexcellent work. I wouldn't use any other Mechanic

Chris is fantastic and honest. Very fair with prices. Would highly recommend.!!!!!!!!!read more

Nice enough guys, but they don't stand behind their work. $180 to mount and balance 4 tires! Even…read morethough I've had single tires balanced there within the last 6 months for $15. Make sure you ask before you go with tires bought outside. (They do have a $10/tire disposal fee. But that still comes to $35/tire to mount and balance! Why the extra $20/tire? More than double!) After paying too much to get them mounted and balanced they were vibrating after two weeks. I was told "sorry you're on your own, you didn't buy them here" If you do buy the tires there and pay a premium then they will correct their mistakes. If you don't buy them there then "you're on your own" if your tire is not balanced correctly. They won't even consider checking to make sure they are OK. It's unfortunate, as I like supporting local businesses, but next time I'll go to a chain where I can get some satisfaction if someone makes a mistake, or at least will take the time to check and see if they may have made a mistake. I'd avoid this place unless you want to buy the tires there with a 30% markup. I'm sure they will stand behind the overpriced tires. They lost 3 customers today. Me and my two adult kids.

Very happy to have received this recommendation from my car guy. I needed advice plus 4 new tires…read moregot both. And they were both excellent