I have had my last 3 bikes serviced here for over 10 years, Mark is honest with fair pricing. They…read moredo excellent work and my bikes always ready when promised. you won't be disappointed.

Battery charging system needs to be looked at may need a new battery. I have to drop the bike off…read moreat MCHcycles had business done there before was very satisfied with. It will keep on attending to come there. Thank you.

Everything from the perspective of a new rider buying my 1st bike was top notch from sales service…read moreand parts.

Went to go look at a used motorcycle, liked it a lot, decided to purchase and put down a deposit to…read morehold the bike. Said I would be back the next day with cash to pay for the bike. I go back and the sales person (J) was surprised to see me and said the bike wasn't ready. Two weeks later and still no bike. Have been given every excuse under the sun why it's not ready. It's that time of year, the part will be here on ___ (the day the part will get there changes)... My only gripe with the dealership is that if the bike isn't good to go, then don't list it yet. Most of my dissatisfaction has been with the sales person (I'm calling him J). I'm sorry J, no, I don't think you have done everything you can. Your excuses have changed every time we've spoke. Three times I've wasted my time coming down there to pick up the bike. I literally saw you on Friday, asked if the bike was ready, showed up the next day and of course the bike isn't ready. Your efforts have been lazy at best. As much as I want that bike (and the nearest one like it for sale is in Minnesota) I'll find a different motorcycle at a dealer who's willing to put forth some effort and knows how to treat customers.

Very Knowledgeable with honest personal service - I've been taking my Golding here for service and…read moreinspections since 2006 ( Saxonville) and since they moved to Tripp street. Highly recommend. If you ride a bike near metro west boston - Carlton's shop is the best.

I came in for a sticker a few years ago and was promptly taken care of. I've been back every year…read more They have done a few basic repairs as well as general annual service with stickers. No complaints at all. Highly recommended.

Never heard back for my inquiry for service. It would have been nice for reply for the work asked…read moreabout. Looks like no answer means they can't or don't want to do it. It was a big job.

I was looking for someone local to work on my Harley so I wouldn't have to drive over an hour. I…read morefound Stu online, left a message and got a call back soon. My first visit was for my 1,000 mile service for my brandy new 2019 Road Glide Ultra. I just had a full stage one to get that heat issue resolved and a bonus of great sounding pipes and way improved performance. If I move and have to drive an hour so this guy can work on my bike- no problem... Professional, experienced and you know who is working on your bike!

This guy is a joke. I dropped in there to have him mount a brand new tire onto a rim and he tried…read morecharging me more than double the cost because I didn't buy the tire from him. I understand business and the fact that you need to make a buck but on principal I will never give this guy a penny of my hard-earned money

Jon at cooks not only inspected my Bike he took the to explain what it needed to make it a safer…read moreride at a fair price. Looking forward to doing more business with cooks in future

I have been having Billy Service all of my vehicles for almost 30 years and think he is the most…read morehonest and fair garage owner I have ever used for any automotive service. From my numerous motorcycles to my work trucks and personal vehicles as well. Where else can you go to have so many different vehicles service under one roof and with reliable work for fair rates??? Highly recommend this shop to anyone with virtually any type of vehicle. He has even helped me out during hours he was not even open. 5 Stars from me!!!

One of the worst transactions ever. Owner is very unreliable and confrontational. Had him put a new…read morerear tire on the bike and several small items and it took 4 days after making an appointment. The tire was put on mis-alligned and caused the belt to grind into the fuel tank (my tank is under the seat and next to the belt) and puncture the tank and causing major repair issue,. Luckily it happened at the gas station and not on the road or it could have slicked the tire and I could have had a more serious issue. The Owner Bill could have cared less for the safety of the bike or individual and thinks after 30,000 miles this is just a coincidence to occur within 2 weeks and 100 miles of me receiving the bike back. Feels he didn't do anything wrong and is not responsible, nor can he point to any issue around the obvious belt rubbing and we'll just have to "google it" and told me to get my friends to come down and tell me what he did wrong....... He is the person I paid to repair the bike. They charge a premium, horrible and dangerous service. Stay away from this business

I took a basic welding class to make a barn star at the Garrison Speed Shop in Mendon,…read moreMassachusetts. I have never welded before or used some of the tools and equipment required. The template pieces were all laid out, but that was it. Co-founder Luke had me read and sign all the releases first, and asked about my experience with welding etc. Being a Veteran myself, Luke as well, and the non-profit supporting Veterans and First Responders, he also made sure to ask me if loud noises or anything would bother me. Every step was explained and demonstrated before I was able to do it, and as nervous as I was at first, it quickly went away knowing he took my safety, the safety of others as well as their shop very seriously. Co-founder Ben also provided some muscle when I was unable to bend the metal myself. In just over 2 hours I had sanded, measured, re-measured, bent , hammered and welded together a really cool one of a kind 5-sided barn star. It was definitely something different to do and it was a really cool and fun experience. 5 stars !

From the owner: The Garrison Speed Shop is a 501(c)3 Non-Profit Organization that empowers Veterans & First…read moreResponders to focus on healing and positive living through Motorcycle Recreational & Vocational programs. We raise funds through fundraisers, corporate sponsorship, and through motorcycle maintenance/repair/performance work to the general public. What better than fixing your bike while helping someone who served our country that could use your help? Services we offer: -General Motorcycle Maintenance/repairs -Self-Service Station hourly rentals (free to Veterans & First Responders) -Media Blasting Services -Media Blasting hourly rentals -MIG & TIG Welding -Metal Fabrication/repair Programs we offer: -General Motorcycle Maintenance Clinics -Motorcycle Performance Clinics -MIG Welding Intro Clinics -Advanced MIG Welding Clinics -TIG Welding Intro Clinics -Advanced TIG Welding Clinics -Metal Fabrication Intro Clinics -Media Blasting Clinics Events at The Garrison Speed Shop -Special social events & fundraisers that support Veterans & First Responders -Special Veteran & First Responder Group Trips and events -Motorcycle fundraiser rides -Open House fundraiser events Check out our website, or better yet, stop by and see what we're about!

I have no clue what the birdbrain from San Francisco is claiming about drunks in the showroom…read more I've dealt with these guys for DECADES and have never seen anyone bombed hanging out. They are too busy to babysit people and their "showroom" is barely big enough for more than a few people so that review is total BS from my viewpoint. How does someone in San Francisco have any clue what a shop 3,000 miles east is doing? They have always been friendly and helpful to me. And I'm riding a BMW R bike for the last 30 years and they don't snub me in any way. Yes, they are a V-Twin shop mostly, but they are also lifelong motorcyclists and it's great to have a shop in town. I've got nothing but nice to say about them. They were very helpful with a female friend on values who was selling her H-D Sportster. Like any seasonal business in New England, when the weather turns nice everyone is in a hurry to get their bike inspected, fixed, etc. and it's a grind during those times. They can be brief with customers as they have no time to chit-chat, but they are good guys with deep experience.

Was wary at first due to reviews I admit, but I went in to get a helmet and my bike inspected. This…read moreguy was fun to talk with and very friendly! I'm a beginner rider too so he answered questions I had and even gave advice.

The beige cloth interior of our Prius needed a lot of help from years of neglect and stains. I was…read moreamazed at how clean he got it. It's like a new car. He also touched up the exterior and gave it a nice shine. Overall very pleased. Great quality work, timely, responsive, honest and all at a good price. Didn't even realize he can do it remotely and travel to you. Will probably do that next time. Definitely recommend. -Brett

Eek! Me thinks not. Poor customer service, bloated prices,…read moreActed like they were doing you a "favor" by taking your money and unprofessionally not delivering on service. Shop around, you can do MUCH better.

My experience here was not good…read more I was sold a scooter with false paperwork (a VIN on the MCO that didn't match the scooters VIN). Whether this had been a "mistake" is not my concern. They took an inordinate amount of time to correct this problem, depriving me of the transportation I paid for. I asked for my money back, but they refused. Upon finally getting the scooter, it failed inspection due to a faulty fuse, causing the rear light to stop working. As soon as that was fixed (at a different but still manufacturer-authorized dealership, of course), the gear shift stopped working. Thus the transmission became inoperable. So that had to be fixed too. Now the speedometer is dead, and the fuel gauge looks to be going the same way. The tires barely hold air, despite that they are new, and the paint is already coming off the scooter, even though it has always been covered in the rain. I cannot recommend this shop nor the wares they sell.