They don't waste customers money fixing scooters which can't be registered. They are honestread more

I purchased a bike there a couple of years ago and I couldnt be happier. Paul the owner is a great…read moreguy as are Wayne and Tom in parts. Bob in serivice is awesome too. He was super helpful after I purchased the bike and he knows his stuff. Its really helpful that these guys ride and or race bikes. I would highly reccomend Pilgrim!!

I have had my last 3 bikes serviced here for over 10 years, Mark is honest with fair pricing. They…read moredo excellent work and my bikes always ready when promised. you won't be disappointed.

Battery charging system needs to be looked at may need a new battery. I have to drop the bike off…read moreat MCHcycles had business done there before was very satisfied with. It will keep on attending to come there. Thank you.

I needed a tire put on a scooter which was very difficult they helped me with in a couple days now…read moreI recommend them to every one

In Rockland, MA, Cruze Scooters / IMS stands behind what they sell…read more In 2013, I ordered a 150 cc Chinese scooter from California and asked if International Motor Sports (IMS/Cruze) could receive the shipment, assemble and prep the bike. Although they've since added lines from elsewhere, at the time, they did mainland Chinese scooters from Jonway and had a voluminous inventory of tires and parts... and a huge basement shop to assemble and service what they sold. From the day my bike came in, IMS treated the bike as if the warranty on it was theirs - and the bike ran like a top. Many customers treat Chinese bikes like junk (and the cheapest ones are). So they ignore simple maintenance, flog the bikes mercilessly, and then when they break down, assume their worst suspicions are confirmed. I learned to change the oil (synthetic is best) every 1,000-1,500 miles and add a tiny dash of Enzyme gas additive with every fill-up to neutralize the ethanol in it. That's it. The bike ran a happy 8,000 miles and what little service it needed was promptly done. I got to like the owners and crew downstairs - so after a few years, I ordered a Jonway 250 from IMS. I did my oil and Enzyme trip with it too. IMS took care of incidentals and more thousands of miles ticked by. Eventually, I got a Honda Reflex 250 for extended trips. I was already happy with my reliability but if I needed service far from home, Honda shops are everywhere. I'm old. My lower back blew up and needed surgery and the Reflex got too heavy... my legs too weak. So I returned to IMS to purchase what might well be my last bike - a Cali Classic 125 by Lance. IMS / Cruze had added Lance and Genuine scooters by then. Made (well-made) in Taiwan, the Lance features a cutting-edge ceramic-lined cylinder for improved wear and to better dissipate heat. A glitch developed with the Cali. Somehow, a bag of Silica pellets (to keep pre-assembled gas tanks from rusting in storage) hadn't been removed prior to assembly at the factory. When IMS gassed the bike up, the silica was still in there. The bike began cutting out underway - and we didn't know why. For a month, I was in and out of the shop trying to figure it out. They pulled the tank and flushed it out... blew out the carburetor jets. Still, it kept cutting out and I kept bringing the bike back. Here's when you find what sort of folks you're working with... when you and your bike become a pain in the butt. When I showed up, the Cali got bumped to the head of the line. No one grouched at me, no eye rolls. They replaced the carburetor, the coil, the CDI box - and it flamed out again while one of their people was testing it. At this point, the folks at Lance Powersports stepped in and shipped a new motor... the entire drive-train. All on warranty. Support from the dealer... support from the manufacturer. Integrity all around. Finally, they tracked the problem down and the bike's running happily at last. The owner of IMS emailed me and asked if there was anything else I needed. He offered to ship me some packets of silica, just to show after all this that he still had his sense of humor. You can't ask for more than that.

Just bought a pony xl gas powered scooter it handles great and is so easy to ride…read moreAmazing staff very helpful and friendly.

I just purchased my second scooter/moped from this store in the past year. They are friendly people…read moreand they have a lot of gas scooters I love that they have a big selection too choose from & I also like that they service bikes. If you're looking to buy a scooter definitely go to this place you will not be disappointed

William is a genius. I saw this one negative review and I think it's false. My experience was that…read morehe really knows what he is doing. He may take his time but he communicates and keeps you in the loop. He takes his time to do the job correctly! I needed some work done on my motorcycle (flat rear tire, brake work, etc) and he is a perfectionist it paid off. I still need more work but I told William that I would like to ride my bike and he made it happen. I am ordering parts and my plan is to go see William for work on my bike now and in the near future. Thanks and keep up the great work!

They are not real workers, this guy took almost $700 from me and my Scooter Mop still not working…read more This place is a Joke and I hope President Donald John Wick Trump and the State close this company. Worse Motorsports EVER!!!!!!!!!!!!!!!!!!!!!!! Also dude had mad me wait for three days and my Scooter Mop still not working

I let my scooter sit in the basement for more than a year, so it needed a new battery and some TLC…read moreto get it running again. Before I put the scooter away in 2011, it would easily touch speeds of 62MPH and was getting about 94MPG. I provide this as background info only, these were not milestones/goals I presented to the guys at Hingham Cycle. GOOD STUFF... They were willing to come pick up the scooter at no charge Friendly and comprehensive in their questions about the scooter's condition and what I thought needed to be done They took my thoughts into account, did their own evaluation and repaired and got my scooter running again in a short amount of time Took the time to speak to me about repairs and timeframe Personalized service is nice...owner and family are there and answer the phone MEH STUFF... It cost a bit more than I had anticipated. I had a similar tune-up done in 2010 at a scooter shop in Boston and for 2/3 the price I had the same work done EXCEPT for install of a new battery. Total cost at Hingham was $300+, the other shop was $175 or so. Unless the battery cost $125, work was a little pricey. I didn't learn that they were cash only until I was told it was ready. They may have signs around the shop, but in this day and age where an individual can accept credit cards via an iPhone, there's no reason to run a cash business. Further, if you are charging a little more than other shops, you can certainly afford the credit card fee in exchange for the convenience it gives your customers. The scoot is running well, starts up right away all the time and doesn't stall. Two items that I'm curious about - but these could be the result of sitting for a year - are the gas mileage (it's lower, but the idle speed is higher, so I can understand the change); and the top speed is lower by about 12MPH. As mentioned above, I didn't mention these goals to the shop when I brought it in, but may give them a shout and see if they can adjust either or both. **The scooter has been ridden a good number of miles and could need new rollers for the CVT. This would just be an age thing and nothing Hingham Cycle would have been able to fix without more scooter-specific parts. OVERALL... I have no complaints. I'll go back to them again for stuff I don't feel like doing myself. I will ask for a written estimate before any work happens. And I'll probably continue to use them for my inspections and oil changes. For model and brand-specific stuff, I might go to the authorized dealer for this brand of scooter. This would include upgrading the rollers and internal CVT stuff.

Bike broke down, called for pick up. Fast Response. Needed new Battery, took a few days get one in…read more When picking Bike up was informed that it was CASH only, NO CREDIT OR DEBIT CARDS, But offered a ride to Bank or ATM to get Cash. I had enough to cover the cost in Cash in my wallet.

Jimmy in service is THE MAN (mgmt - give him a raise!!!) I know cars inside out and upside down but…read morerecently bought my first starter bike, an older fixer upper. Found myself in need of some (I thought) simple hardware that was ****ing impossible to find at any auto parts or hardware stores, so I finally took the L and battled traffic over to the dealership thinking they'd have bins of them on deck......... but ALSO NOPE lol. Everyone I encountered at GBMS was fantastic, from the person who answered the phone initially to the techs I chatted with on my way out. But Jimmy specifically went above and beyond searching the whole place until he finally came up with exactly what I needed, plus was super professional, knowledgable, and just friendly in general (even to my dog!). Really saved the day and my sanity, can't thank you enough!! See you guys soon, hopefully on 2 wheels next time :) - Moose & Dolly Parton

Purchased a motorcycle. Paid in full. They said they would deliver it. Now they are not…read moredelivering it.

The nicest and most helpful guys around. I keep coming back because they make it SO easy to work…read morewith them. Friendly help, and good prices are making this place flourish during the recession. I'm going to buy a bike from them, one fine day. Until then, we're coming back for accessories and such. Maybe even service, this year.

My husband got our bike inspected here last week and they were great - really friendly and helpful…read more It is our first bike so we are learning alot as we go along. On our way to Red Streak, the bike stalled about a mile away. We called them and they came with their trailer and picked it up at no charge (turns out we didn't think to hit the reserve on the gas tank - what can I say we're learning!) We knew they were going to need to replace the tires, but they also lubed the chain and did something to the carb, b/c afterwards my husband took it for a ride and said that it is running SO much better than it was before. While we were there looking around several people asked if we needed help. They were just all around friendly - good service and good guys.

As a student new to the Boston area, I found myself in need of a moped in order to reliably get to…read moreand from my jobs. I looked at a few other dealerships before this but chose Parkway because of their large inventory of reasonably priced used options. However, even though I eventually settled on a new Honda, the GM was flexible regarding the price and we eventually settled on an agreeable price. All throughout the purchase, Nicky as well as the other staff were very helpful in evaluating options, especially given the adverse conditions surrounding the purchase. Most of these issues were due to my age and unexpected registry issues out of their control. I am grateful that the staff was able to inform me on the best courses of action in addition to being very accommodating. So, if you are looking for a dealership in the Boston area that are patient with their customers and avoids your typical pushy sales tactics, then Parkway Cycle is the way to go.

I've been dealing with parkway Cycles for years and they are Very helpful in all aspects as in…read moresales and repairs etc...

Definitely hands down the worse place to get maintenance done. I dropped my jet ski off on a…read moreSaturday and picked it up on a Tuesday and looks like nothing was done to it. It was in the same spot where I dropped it off. I brought it home and had a buddy look at it and said the same thing. I do not recommend this place. Will definitely not go back.

More will be revealed!…read more Only halfway through the deal now. I have an appointment at 1pm. I'm hoping to ride this baby off of the lot today :) Also plan to handle registration & inspection myself (I am trying to upgrade from a Honda 250 to this Honda 600). So far, I've primarily dealt with Ellen at the front desk. First over the phone, and then in person. She has been very kind and helpful, and has been able to secure and offer me a good deal. Perhaps if I'm handling the registration & inspection myself I might be able to receive a further price deduction... or perhaps a voucher for their riding school instead? Who knows? Couldn't hurt to ask :) I'm a new rider and have my permit, and have been riding my little Honda Rebel CMX250 with some confidence for some time now. Not a great highway bike though. Took her on a couple times anyways. As a person who is always running late for everything, the power and ability to take the highway if I want or need to will be invaluable. Getting ready to head back over to the dealership. (I was also there last night.) Hopefully we can close and I can ride her off the lot today! My first purchase was private sale and ended up being more of a project bike than I had time or money for. I'm hoping this bike will be ready to go with no issues for the foreseeable future! More will be revealed :)