finding a solid mechanic has always been a headache. I was in a car accident and decided to take my…read morecar to J & J for the family history, good reviews from others that have gone to the shop for work previously, and for a pleasurable first experience reaching out to them. I'm happy I chose them, they were able to get the car back restored, it was near totaled, and 6 months later I haven't had a single issue. it was done under the estimated time and they were informative and kept me informed through the whole process. super happy and recommend them

J & J is the best! John and Mark are true craftsmen. I had a major repair on my Genesis G90 which…read morethey made to look brand new. They take their time but do the job right. I've used J&J many times over the years and have always had icredible experiences here. The shop calls every week with an update and takes care of everyting regarding insurance. I recommend J&J to anyone seeking a professional and top notch repair. Ron

I am beyond impressed with this business! Chuck knows this business inside and out! He took the…read moretime and explained everything to me. All I had to do was drop my car off and he and his staff handled everything! They handled the paperwork, dealt with the insurance company and fixed my car to perfection. They even got me a loaner car! The car looked better and was cleaner than it was when I dropped it off! Honestly you are in very good hands here! They are professional, skilled and extremely honest! I wouldn't go any where else from now on and have recommended them to my family and friends!

First of all, I barely recognized my 2014 Subaru when I arrived to pick it up. It literally looked…read morelike a new car! I had brought it in due to damage to the passenger doors, so I was expecting that to be dealt with and little else. Chuck went over the car, told me what he could do, explained everything very well and went to work on it. Somehow he managed to deal not only with the obvious problem, but he also addressed every little ding that my 10 year old car had accumulated. He then had it detailed and the results were amazing. Way beyond my expectations. The pleasant, professional atmosphere at Cumberland Collision was also a giant plus. Every single person was knowledgeable, all questions were answered with ease, the estimated work time was judged correctly. They worked with my insurance company flawlessly and quickly. I really have nothing but praise for every individual there and for the quality of work performed. Thank you!

Great service and a very fast turnaround. Work was flawless. Owner was very pleasant and…read moreaccommodating.

I had a great experience here. The owner was incredibly flexible with my schedule, communicative…read morethroughout the process, and always willing to answer my questions. He made what could have been a more stressful situation feel easier and manageable. He was kind and welcoming to both my husband and me which we really appreciated the repair work looks fantastic! They even detailed my car before returning it - it looked brand new inside the level of care and professionalism truly exceeded my expectations! I wouldn't hesitate to return or recommend them to others!

Friendly staff, quick service. Took care of me within a day of contacting my insurance and getting…read morean appraisal. Thanks Wayne!

Michaud Auto Body is simply the best! I would never ever go anywhere else. Liz, Wayne and Mitch…read moreprovided the greatest service!

I recently had my car repaired at this body shop, and I couldn't be more satisfied with the…read moreexperience. From the moment I called them, the staff was friendly and professional. The quality of the work was outstanding, my car looks as good as new, and you would never be able to tell it had any damage. They paid close attention to detail, and everything was completed even earlier than promised. I highly recommend this body shop to anyone looking for reliable, high-quality auto repairs.

Shoutout to Dave, Tracy, and Meredith - my family and I have brought many vehicles over the years…read moreto them and when my "beater" car had an unfortunate run in with a snowblower, I didn't hesitate to call them. Even though it's not a brand new car, they still take care of everyone and do a phenomenal job and this latest incident was no exception. Their entire team works wonders and I couldn't be happier. Thank you again and anyone that needs their services, I'm positive would be more than happy with the results they provide.

My car came back beautiful. Inside and out. It looks like a brand new car. Great job and would 100%…read moreuse them in the future. It probably isn't fair, because I have no idea how long a big dent and scratches can take to repair. They had my car ten days. But like I said I don't know much about body work and time frames. Hopefully it never happens to my car again, but I would absolutely bring it back and just suck up the wait time. Something's are worth waiting for.

Excellent service!! Highly recommend this company. I called…read morebecause my car was damaged, I had a rental waiting for me and I was on my way back to work with time to spare. Thank you

Carr's Garage Inc. is my #1 CHOICE for smog inspection and Safety & Emissions Certification!…read more I actually made an appointment at a different auto shop, but a disgruntled looking man basically shooed me away by telling me (in a patronizing way) that he didn't have time to remove the tints on our windows and add the front license plate on our vehicle to get the RI sticker of approval (to pass the Safety & Emissions check). Guess it was too much work for him and was hoping for a quickie. This person could've asked me questions over the phone instead of making an appointment only to send me away without taking the time to explain options and reschedule another appointment. There was no professionalism or nicety. Annoyed and feeling rotten (hey, I'm only human--a sensitive one), I decided to search for another Smog Check location on Yelp (while still on the lot of the previous auto shop). Interestingly, Carr's was close by (less than a mile away) and had more highly rated reviews, so I decided to take a chance and ask if they had any openings that day. I was relieved to hear the voice of a nice sounding man who said I could come in (it was already around 12:30 pm). When I arrived, there were many employees busy at work. AND they had kind (not angry) looking faces! When Jason, the owner, came out to greet me he looked like an ANGEL compared to the last guy! Jason was very polite and easy to talk to. He took his time to explain what needed to be done, giving me options and time to make phone calls and make a final decision. Although Carr's was already working on several cars, they managed to fit me into their busy schedule and get my car approved for the Safety & Emissions Certificate. We got the sticker the following day. No damage to the defogging strips on our back window after the tints were removed, and they even cleaned our car. Pricing is fair and reasonable. Quality service. This company is reliable and trustworthy. Everyone there was polite and professional. I'm so HAPPY and lucky I found Carr's!! Life is good again, LOL

Thank you, Jason, Tracie, Manny and crew! You're all always looking out for my best interest. I…read moreleft my car for a couple of days and worried about nothing. It came back ready for winter and pristine. They are all knowledge and do what needs to get done. Every question had an answer and I felt I understood more every time I spoke with them. I'll keep returning as I trust Carr's Garage implicitly. I will also be sending my folks to them. Thank you, guys!!

just the worst! After having work done here i had to pay 140.00 for his lose parts to be fixed…read moreafter the shop refused to! Then had to pay another 40 for by door to be fixed. I will never do any business with this shop again!

I had my car brought in based on a friend's recommendation. Even though I picked my car up a couple…read moreof days ago, I'm still so on a high from the results! When I reached out to Ideal Auto I spoke with Ida (an amazing woman) who from beginning to end looked out for all my needs from getting the car towed in, my adjuster, my rental and reuniting me with my car ASAP. When I received the call from her that my car was ready (to my genuine surprise!) a few days earlier than I was promised, I was so overjoyed and couldn't wait to come in to meet the crew. The car looks beautiful, and runs amazingly well. Dan the owner and the fine gentlemen who worked on it are to be commended. Thank you all for getting me through this bad situation with such ease and finesse; it's great to find such AMAZING CUSTOMER SERVICE!