They are so efficient and all gets done easily with a minimum of paperwork and difficulty. My car…read morewas totaled and they took care of everything which is so wonderful because like most people (probably) I had no idea where to turn first. I can't imagine going anywhere else for this service. I've had cars repaired there also and they come back looking like brand new vehicles. It is truly a one stop experience.

Obviously, no one is thrilled after being involved in accidents but Providence auto body has helped…read moreme navigate the process twice now--stress free and professionally. It did take a while for me to get a rental and have the damages repaired due to difficulty contacting the other party's insurance, getting repair quotes, etc but luckily my car had very minor damages and was still drivable. I just had to be patient. After about a month I received my car back looking brand new. Not only did they repair the damages but also took the time to detail the inside and wash the outside. The staff is nice and it is easy to get a hold of them on the phone.

My car broke down today and I had called AAA, they sent Jeff out to tow me. I ended up getting the…read morecar restarted and able to drive enough to get it home and Jeff was so nice and understanding. I felt bad making him come all the way out but he was so cool about it. Thank you for your help today Jeff!

My youngest kid ran over a nail and I needed to get my tire plugged. I dropped by first thing in…read morethe morning and left the tire to be repaired. I got a call about an hour later and came to pick it up. What's review worthy is that when I came to pick up the tire, they took off the spare, put the original tire on, filled up all the tires. Most impressively, they put the spare tire back under the car! If you own a Honda Pilot you know what a pain to do this! A++

This is YOUR place for ALL car repair!!!…read more I happened upon this place a couple years ago because it was close to work and I needed a repair. Impressed from the start and all the way through. Customer Service? Very friendly, responsive, knowledgeable. Car service? They fully diagnose your car, send you videos if you're not there or walk you around the car if you are. Loaners? YES! If you agree to repairs, they put you in a courtesy car. The technicians? TOP NOTCH. They say they pay higher to recruit the best techs and it shows. Last but not least...TRUST. The folks here tell it like it is, recommend the service needed and show you the cost without trying to push you into the service. They know what they are talking about and I've seen Mike and Abbi explain of in the simplest terms to the highly technical response so the customer understands. Primary Care is a hidden gem in Warwick. In today's world where dealership service center don't have room or time for you or your car, Primary Care knows the names of their loyal customers, makes you feel welcome every time, and gives us less talented home mechanics peace of mind that the repairs are done right. As much as I fear reviews like this are going to increase the customer base and maybe make Primary Care more popular and crowded, they deserve our business. Great shop...even better people!!'

Common complaints for Primary Care Auto Repair (located in Warwick, Rhode Island) center on…read morehigh-pressure upsells, diagnostic fees without the requested fix, and perceived overcharging: * Unrequested "Laundry List" Estimates: Customers have reported bringing a vehicle in for a specific issue (such as an air conditioning repair) only to receive a massive list of recommended add-on repairs totaling thousands of dollars (e.g., oil leaks, wiper blades, light bulbs, and door locks). * Failure to Complete the Main Task: Reviewers noted instances where they declined extra recommended services, and subsequently realized the primary problem they came in for (like recharging or fixing the A/C) was never actually performed. * High Diagnostic and Pre-Trip Fees: Customers expressed frustration over paying substantial inspection or troubleshooting fees (such as hundreds of dollars) when the core repair was left unresolved or disputed. * Disputed Discoumts and Pricing: Complaints occasionally mention that promised promotional offers or coupons (e.g., $25-off mailers) were not honored at checkout, or that minor replacements (like wiper blades or basic maintenance items) carried marked-up pricing

If you need to have your car repaired, this is where to go. David and Margie take care of…read moreeverything. My car looks brand new. Inside and out. So happy! Wish I had another 3 years on the lease.

Margie and Dave are amazing. They are so personable but most importantly they are efficient and…read morewill give your car back to you better than new. I highly recommend them! 10/10 service. I couldn't rave about them more.

I had a great experience with Protech. Everyone was very kind and responsive when answering all of…read moremy questions while I was in the market for new brakes and rotors. Being provided with a rental car while the work was being completed was a huge bonus and made the whole process much less stressful. I really appreciated their attention to detail and felt very comfortable knowing I wasn't being taken advantage of. I would definitely recommend them to anyone looking for honest and professional service.

Hands down the best mechanic experience I've ever had. Everything was explained, documented and…read moretaken care of as promised. Everyone went above and beyond in their communication and service. We were given a loaner vehicle for the time our truck was in the shop. They had even vacuumed the truck for when we picked it up. Cannot say enough positive things about this experience. Phenomenal. Thank you Tony, Gary and the incredible team at Protech.

They are simply the best!! I have seen many good shops in other states but not as good as this…read more Exceptional service is what i witnessed. Not just professional but good at heart. I realized that from the moment I walked into the shop and interacted with different people starting from receptionist , worker, and manager. My car was hit by some vehicle while it was in parked in my absence. My car is my baby, I have taken a great care of her. But since the moment this incident happened i was restless. I had to replace rear bumper. I called many different shops around providence and I was really intimidated by the quote given to me. Detroit collision just did the job on my car within less than hour. I had brought my own bumper which I found online. They put new bumper on my car. They didn't even charge for it where other shops are charging crazy price. I was totally stranger to them but with the service they provided I am confident to recommend anyone to trust them. They will really take care of your issue and not just that but will make sure you are happy. i am really happy that I found them. In today's world its rare to find these kind of people. In future if I have any issue I will certainly go to Detroit collision center only. I wish they were not just limited to body shop but expand to handle all kind of issues related to vehicle such as engine, break, oil, etc. That way people of providence would get reliable, credible, trustworthy group of people to lean on. I wish them every luck and hope they grow rapidly to help people..

Danny and his team did a great job repairing my 2023 Volvo XC60. At first they told me I wouldn't…read morebe able to drop my car off for a few weeks because of the holidays (understandably) but they were able to take my vehicle early. Would highly recommend this shop especially if you need a Volvo certified shop.

Effortless!!! The guys there took my request and got me exactly what I was looking for with one of…read moretheir trucks the whole process was very easy and very quick in just a couple days I was up and going in my new registered, detailed, and inspected vehicle with no Hassle...10/10 would definitely choose them again

These people are scumbags. They have an office in southbridge where they reel you in. They don't…read moretell you the main office and shop for repairs is in Somerset. They sold me a truck for $8000. They said there was nothing wrong with it, and they stand by their automobiles.If there are any problems. That was a lie. They will fix one minor problem.If you're willing to drive all the way out to somerset. That is the last they won't do for you. They ignored calls after that. They definitely do not stand by their vehicles as they claim, they do. I have had nothing but problems with the vehicle since i've gotten it. It needs about $2000 worth of work. Beware of this dealership. They will not do right by you.

In the summer of 2026, a random criminal vandalized my car. I decided to consult Ken Rocha…read moreCollision LLC and see what they could do about it. I have to admit... I am more than impressed by Ken Rocha's results. Everything detailed, everything perfected. There was a big delay due to part orders, and since I have experience working in the tech repair industry, I already knew that this is something commonplace. But the customer service and kindness provided by Ken Rocha was phenomenal, and I was accomodated and provided everything I needed from start to finish, without any inconvenience. The vandalism thing was a strange incident for me to have deal with, and I appreciate Ken Rocha Collision LLC for actually listening to me, and handling my concerns gracefully... 100 percent. Five stars!!!

After being hit by a Tesla cyber truck, my car was towed here to be evaluated and serviced. After a…read morefew weeks, my car was returned to me in pristine condition. It was in better condition than I ever could've expected along with a completely thorough detail of a car that has seen three dogs and teenagers!!! The professionalism of the staff, with my constant text messages and emails, their patience is unlike anything I have experienced in a very long time. I am so grateful to this company for going above and beyond, addressing all of my concerns, and easing the anxieties that come from being a road rage victim.