They don't waste customers money fixing scooters which can't be registered. They are honestread more

I purchased a bike there a couple of years ago and I couldnt be happier. Paul the owner is a great…read moreguy as are Wayne and Tom in parts. Bob in serivice is awesome too. He was super helpful after I purchased the bike and he knows his stuff. Its really helpful that these guys ride and or race bikes. I would highly reccomend Pilgrim!!

I brought my motorcycle here after an accident. My insurance adjuster confirmed there was about…read more$3,000 in damage, but when I tried to transfer my bike to another repair shop, this place refused to release it unless I gave them 10% of the insurance check first. That is not normal or ethical -- they hadn't done any repairs, and I never authorized them to start work. They were basically holding my bike hostage until I paid them. Insurance confirmed that no payment should be made directly to the shop unless work is completed or authorized. This kind of behavior feels shady and unprofessional. A reputable shop should release your vehicle and provide a written estimate without extortion tactics. If you're dealing with an insurance claim, go somewhere else that respects your rights and communicates honestly.

Spent $800 on repairs and the bike won't even start anymore. These guys USED to be my favorite…read morelocal shop. They used to be reasonable and helpful. Now it's all about money and their "$2 million shop". I declined an oil change and annual service on my latest repairs so they sent me home with a bike that has an electrical problem I cannot resolve and won't start. They didn't even check if the bike is rideable and just gave it back to me. I'm stuck with dead bike. I know it's their fault because I had this bike in great mechanical condition, in storage. It was brought to them and they flushed the gas tank and now I have a pinched or frayed wire somewhere under the tank that causes my bike to not be able to start. Completely their fault and they wouldn't admit it. They're now doing shady business: They'll tell you they will do an appraisal for $180 and you can pick and choose what you want done/repaired. I chose not to do the power wash. They said that was mandatory because the bike was too dirty? So why was it offered as an optional service initially? Shady, greedy.

Listed as Troybuilt factory authorized service, communicate well…read more pick up was punctual. They were buried in work, but told the truth when it would be ready; kept posted during the repair, and know their machinery, dropped off ahead of appointment due to weather predicted. locally owned, highly recommended.

I e been going here for three years Harry and Adam and everyone else there are very friendly and…read morehelpful with getting parts and whatever else your looking for

Jimmy in service is THE MAN (mgmt - give him a raise!!!) I know cars inside out and upside down but…read morerecently bought my first starter bike, an older fixer upper. Found myself in need of some (I thought) simple hardware that was ****ing impossible to find at any auto parts or hardware stores, so I finally took the L and battled traffic over to the dealership thinking they'd have bins of them on deck......... but ALSO NOPE lol. Everyone I encountered at GBMS was fantastic, from the person who answered the phone initially to the techs I chatted with on my way out. But Jimmy specifically went above and beyond searching the whole place until he finally came up with exactly what I needed, plus was super professional, knowledgable, and just friendly in general (even to my dog!). Really saved the day and my sanity, can't thank you enough!! See you guys soon, hopefully on 2 wheels next time :) - Moose & Dolly Parton

They have everything you need. Lots of options and helpful customer service. My go to placeread more

Amazing guys who love what they do. Very knowledgeable about bikes especially Harleys and they…read moreexplain everything very well I love the communication. Great and trustworthy guys that worked fixing up my fat boy 2012

I am not surprised to see why people trust Paul so much. The man has had this shop since the 80s…read moreAnd he is so nice and honest about things. I'm one of those people who are afraid of getting ripped off/ scammed But Paul was too quick and helpful to even give me time to think of that ! Highly recommend !

I have purchased two brand new bikes in under a year from Cycles 128. The dealer was in my new…read morehometown, so I wanted to support them as well as capitalize on the convenience of their proximity to where I live. The first bike was a brand new 2017 Kawasaki Versys X, but it was at their sister dealership in Arlington (Cycles128 doesn't sell Kawasaki). My salesman at the time was Billy, and he was able to have the bike transferred from Arlington to Beverly for me, and I hadn't even put a deposit down on it. yet. This was based on a phone call I had made while on vacation in Costa Rica. Convenient! The whole process was easy, painless, and very relaxed. There was never any pressure or upselling, and it never felt predatory as vehicle sales so often are. Fast forward to just under a year later, and I decided to upgrade to a Suzuki VStrom 650. This time I had the great pleasure of dealing with Ellen Petrilli and Rick Brandano. Yet another chill, great experience. I told them right up front what I was looking for, and with that knowledge, they showed me other alternatives to consider but never discouraging me from my original goal. Their inventory is incredibly vast and a virtual candy store, and I was glad for the other options that were shown to me. I had my heart set on the VStrom, so we got down to business. Worth noting was a little hiccup on Suzuki's part, as their manufacturer website claimed that there were certain accessories included with the bike that tuned out not to be. Not a concern because Rick and C128 were on the case and miraculously got Suzuki to make good on their claim. They didn't have to do that, because most dealerships would predictably claim their hands were tied and just shrug it off. But not these guys. They totally prevailed and saved the day. That I will never forget. The numbers part of the operation was handled by Brad, with whom I had worked with on my prior purchase as well. Another great asset to the company. I now half-expect people to yell "Norm!" when I walk into the place now because I dealt with a lot of people and they're just a warm bunch. Just awesome.

Definitely hands down the worse place to get maintenance done. I dropped my jet ski off on a…read moreSaturday and picked it up on a Tuesday and looks like nothing was done to it. It was in the same spot where I dropped it off. I brought it home and had a buddy look at it and said the same thing. I do not recommend this place. Will definitely not go back.

I brought my friend's brand new, fully functional Ice Bear Maddog Gen V scooter to Xtreme Toyz for…read morea basic carburetor install--a service they claimed to be capable of. I entrusted them with this scooter twice (April & June 2025), and both times were an absolute nightmare. Poor communication, negligent work, and alarming safety issues from start to finish. The shop held the scooter for weeks, never called with updates, and I had to show up in person just to get any answers. When I finally picked it up, it ran dangerously--revs spiked, the engine overheated, a part fell off during a test ride, and the choke was removed from the brand-new carb. The mechanic test-rode it aggressively, which caused catastrophic internal damage: the variator and rollers exploded, ripping the oil seal and CVT port, leaving a hole that now leaks oil continuously. The $95 deposit I paid wasn't deducted from the April bill. I was also charged $125 for "3rd-party" delivery--but they delivered it themselves in an Xtreme Toyz van. Upon inspecting the scooter, I found: A drywall screw in the CVT case Missing parts: taillight cover, gold cylinder head, ProBuild throttle cable, stator Oil leaks, stripped bolts, improper screws Throttle cable 25" too long, broken oil catch can, missing taillight cover Chopped-up wiring harness, scratched body, gasket not replaced The scooter was 100% functional before dropping it off. Now it's unsafe, leaking oil, and will require a new engine. I was charged nearly $1,400.00 in labor alone--and told never to return. Avoid this place at all costs!

Saved our scooter! We found a 2007 Honda Peace in the barn The crew @ Xtreme Toyz knew how to get…read moreit running They were efficient and checked w/ us on expenses all along the way This was the best gift ever for my daughter

Don't buy anything from sea coast powersports, expect to pay 60-70% over the asking price because…read moreof all the bull crap mark up, stupid service contract and also New Hampshire not having regulations for how much intrest banks can charge. Not to mention the financial manager Tara does not care about your best interests and will screw you over if you let her. It's been three months since my motorcycle has been totaled they are supposed to refund the service contract funds back to my bank and after countless phone calls and taking time to drive out to the dealer in person nothing has been resolved. DO NOT BUY ANYTHING EVEN GEAR FROM SEACOAST POWERSPORTS.

I take full responsibility for not telephoning first to check the validity and accuracy of your…read morewebsite - but you have an MT10 SP on your website (stock number YM0717) as "Inventory in Stock". I rode 154 miles round trip to get to you on Saturday morning only to be told it was "in transit"! No remorse or apology from your folk - basically a shrug of the shoulders! Not a professional way to get me to visit your showroom. Shan't do that again.

WARNING: This Dealership Sells Lemons & Blames You For It…read more I bought a car here a few months ago and put down a large sum of money. Within weeks, the car started having issues. I reached out to the owner immediately after, hoping for help. Instead, I got a rude, combative response and was blamed for the problems -- even though I had just bought the car. I recently took it to a certified BMW dealership, and they confirmed what I already knew: the car had serious issues that were never disclosed. I have the full inspection report AND video proof to back this up. This dealership: Takes your money Sells you damaged cars Blames you when things go wrong Refuses to help or take accountability They knew what they were doing -- and they chose to lie instead of do right. BOTTOM LINE: Don't trust this place. Don't waste your money. I've got the receipts, and I'm warning others before it happens to you.

We bought a car from here and hasn't even been 30 days and we already took it back to be checked…read moreout. The car sat in their lot for a year. Cars collect dust and rust after sitting. This is expected. However before we bought it we told them, the steering wheel shakes when you're breaking. They gave us the whole "take it home drive it, get the rust off. If it still shakes bring it back we'll take care of it" When we called them two weeks later to tell them "Hey we're still having this issue" They said "Well you need to drive it hundreds of miles and the problems will go away" ummmm GTFOTH!!! No one is driving a car that steering shakes when you're breaking hundreds miles. So this week we bring the car back, they claim "it's only money, I'll take care of it. I want you to be comfortable" Well wouldn't you know they called us back after they hand over the car to us talking bout "we need to pay them for the labor" Excuse me? They lied and told us "we took car of everything, new tires, new brakes etc" So why if you took care of everything we're still having this problem? We've had this car two weeks! We are under warranty for the car!!! There should absolutely be NO COST!!! None! ****UPDATE**** So these guys did attempt to make amends. The deductible was not charged and they did fix the issue with the car. It's been a few weeks and the car drives well. They even called to check up on us. Could have been a misunderstanding or miscommunication but still. I stand by my first claim. Don't buy nothing from here. Since we've gotten the car we've had to things just fall off, side mirror fell off while nobody was driving touching doing a thing to the car. Now the review mirror just fell off while I was driving it. You can clearly see they used glue to repair it. Just don't man ... save yourself the trouble.

Just bought a pony xl gas powered scooter it handles great and is so easy to ride…read moreAmazing staff very helpful and friendly.

I just purchased my second scooter/moped from this store in the past year. They are friendly people…read moreand they have a lot of gas scooters I love that they have a big selection too choose from & I also like that they service bikes. If you're looking to buy a scooter definitely go to this place you will not be disappointed