I had a terrible experience with my Teddy Bear Poo at this place. I used their services to groom my fur baby and verbally told the trimmer not to trim inside of his ears and to not cut off his 3 inch eyes lashes.
Well to my surprise they did everything I told her not too. When I asked Stacey, the owner why were his eyes lashes cut off.....she shrugged her shoulders and said "oh well, at least they will grow back". I was to stunned and speechless at her " not giving a crap" attitude. Yes, my dogs eyes lashes will grow back.......it will only take 1 year to 15 months to achieve that length.
I asked for my money back and was told that is not an option and she has never in 30 years of grooming had anybody ask for their money back, ha! The total lack of caring and this from the owner of the small business is so disappointing. read more