So very sad to be leaving Ruffin Inn. I could post a 1-star review because of how the owner…read morereached out to me, and how she made me feel because of 4 stars instead of 5. But I will not. I gave a 4-star review and Mary was not happy about it. She reached out to me inquiring why it was not 5. I was feeling bullied into giving a 5. I told her how my dogs love it there and I thought 4 was a good rating.... We had an exchange and I could go into details, but again, I won't. I don't feel the need to smear somebody and be petty online. I told her I was going to have to think about bringing them back because of how I was being treated but not that I wasn't going to. She basically referred me to other places and cancelled my info and will not allow me to log in. If anyone wants to reach out to me privately, feel free and I will explain further. This note has NOTHING to do with the staff. They were great. Owner was very unprofessional. I was extremely surprised at this. Thank you to all the staff who have loved on my babies. :)

The staff is always happy to see my pup...who can be a little standoffish. The give her the time…read moreshe needs then gets all the attention she needs. I recommend Ruffin in to everyone!

Hidden Acres Pet Resort truly feels less like a kennel and more like a private retreat for pets…read more Set on a massive, private property, it's essentially a country club-style hotel for your furry family members. We vetted several places before our trips, and each time our dogs stayed here, they came home happy, relaxed, and clearly well cared for. The staff is exceptional, genuinely kind, and attentive, which shows in every interaction. The facility itself is spacious, and we loved that they walk the dogs right at drop off to help them get acclimated and comfortable. During our recent holiday trip, our teenage son checked in on them, and the staff happily texted photos of the pups playing in the snow and having the time of their lives. Grooming was another highlight. Both dogs came home freshly trimmed, brushed, and looking fantastic. The only drawback is not having a live camera system to check in visually while you're away, which would add an extra layer of reassurance, though we fully trust they're in great hands. Overall, it's comforting to know our pets get a luxurious staycation when we're gone, and judging by their happy returns, they're just as spoiled there as they are at home. What can I say? Hidden Acres is truly PAWsome.

Highly recommend. Our dog loves it so much that we can't tell him when we're headed there or he…read morestarts barking and pawing the windows in excitement!

We recently relocated back to the St. Cloud area & were in need of a vet sooner than planned. A…read morefriend recommended Watkins Vet Clinic so I gave them a call. They were so friendly & understanding. When we pulled up, we were a little skeptical of the curbside pick up, due to Covid-19, but we called & the vet tech came out to pick up Lemmy, our Boston terrier. He had some swelling on his neck that was not going down. She was very friendly & understanding of our concerns. When they were done, she came back out with Lemmy & the vet (don't remember their names). The vet was wonderful & explained everything to us! The vet tech stayed & chatted with us for a few minutes. For the things we needed, they didn't break the bank like most vets! While in the area, both our pups will be seen here. Thank you for the great service!!

These are great vets, who take their time and really care. I enjoy their practical farm nature,…read morealong with a true love of animals. We have herding dogs, and they understand working dogs.

Jen and staff are amazing with Lizzie. We have been going here for a few years and hope to never…read morehave to go anywhere else. Thank you all!

Our handsome boy looks even more handsome after his visits to LDD!!…read morePrices are reasonable and the staff is very friendly!!

The phone and appointment staff are outstanding - so gracious and understanding, effective and…read moreefficient in scheduling. my pet is in process of going to heaven and The Buffalo Clinic is highly recommend for end of life care.

Today I was in to see them about a routine check up for my 10-year-old cat Babyface. They were very…read morefriendly and professional and communicated. All of the information needed to ensure the continued good health of my cat. Unfortunately, I am moving to Iowa so I will not get to see these wonderful veterinarians anymore. Do not waste your time going to Maple Lake, see these guys they're the real deal and they genuinely care.

Everything. The staff are caring and kind. They have the best interest of your family member in…read moremind. Excellent care.

I would not recommend Delano Veterinary Clinic based on our experiences here…read more Our dog, Tamago, has allergies, and my husband called on Monday to refill his allergy medication. Initially, he was told they would not refill it until Tamago came in for a checkup, even though his next checkup isn't due until September. Apparently they ultimately did fill the prescription, but no one contacted us to let us know it was ready. Once we figured that out today, I planned to stop after work to pick it up. Their website says they are open until 5:00 PM on Fridays. The sign on their door says they are open until 5:00 PM. I arrived at 4:45 PM and the doors were already locked. I tried calling from outside and the call went straight to a recording saying they were closed and to call back during regular business hours -- which the recording itself says are until 5:00 PM on Fridays. What makes this especially frustrating is that they aren't open on weekends. Because they closed early despite every posted source saying they were open until 5:00, Tamago now has to wait until Monday to get relief from his allergies. Had their actual hours been communicated accurately, we obviously would have made other arrangements to pick up his medication earlier. Unfortunately, this is just the latest frustration we've had with this clinic. During previous appointments, we've found the doctors to be rude and judgmental rather than helpful and compassionate. We've also heard similar complaints from others in the community, particularly regarding their pricing and the cost of even basic services. Veterinary care is already stressful enough when your pet is uncomfortable. At a minimum, I expect clear communication, accurate posted hours, and respectful treatment. Our experiences with Delano Veterinary Clinic have consistently fallen short of that, and after this experience we will be looking for veterinary care elsewhere.

They are incompetent with older cats. They are limited on the necessary resources/supplies. They…read moregave horrible advice on how to help my senior/geriatric cat, which caused his early death. They charged me for unnecessary special food and special shots. They wasted around a month of in and out of the clinic, before they suggested getting more testing done at a pet hospital. They failed to listen to and comprehend the observations of my cat's behavior at home. They acted like they didn't care, since it's just "an old cat". It was a traumatic and expensive experience that could have been prevented.

This store is really fun! They have chicks, feed, and some landscape supplies. Great company!read more

The place is nice and we were greeted by the cutest kitty! But I do have to complain about the…read moreservice. Two days in advance I called to place some ducklings on hold. I was told 6 were being placed on hold for me and I could pick them up later that day around 2:30-3. I drove half hour to pick up the ducklings and when I arrived the shipment hadn't come in and was most likely not going to be in that day. So I was told to come back the next for my ducklings. I was a little annoyed at that point. Now the next day rolls around and I give spikes a call to see if the ducks are in before I drive all that way. And what is the response I get? I was told by a woman on the phone that she had sold my ducklings!!! At this point I was livid! She told me nobody made her aware the ducks were on hold for someone. Poor Communication on the employees part! And did she try to do anything to resolve the situation? No not a thing. She simply said "well they're no longer here, so there's nothing I can do." "Would you like To place an order for next week?" NO! Those ducklings were suppose to be a birthday present for my niece today.