My Highlander was in an accident in Springfield late one afternoon and needed to be towed, so I called Springmall Auto Body. They were able to arrange for a tow truck to pick up the vehicle and take to the shop in time for them to get me into a rental car in a very short period of time. The estimate was completed the following day and approved for repair by the insurance company, so repairs were started within 2 days. The estimated time to complete the repairs was 20 working days, and I was updated on the progress of the repair at every stage of the process by the shop's text messaging service (very nice). The repair was completed a week ahead of schedule and the workmanship was excellent, from the body repair to the paint work and color matching. The body shop manager, John, has a great office staff and high quality technicians. I highly recommend them to anyone in need of a collision repair.
R.P. read more