These guys do great work! They even detailed my truck when I took it in to get repaired after I was…read morerear ended, they handled everything with the insurance companies involved even took care of another issue and gave me a fair price and no additional costs over the initial estimate. My son took his vehicle there after my experience and they treated him the same way with excellent service. I would recommend them Highly.

Wasn't impressed. Communication was great but a month later I had to go back and they still didn't…read moreresolve the problem. CollisionPro did not align the front correctly. and that explains why it kept looking off to me when I got it home and stared at it from a distance. Spent $1100 out of pocket at another body shop to get the front part of the vehicle fixed properly . If you have a mid-luxury foreign vehicle you might want to go to a body repair shop that specializes in that vehicle type.

I'm SO impressed with their work and the quality. I didn't even realise my car! They not only did…read morean amazing job on my repair but cleaned the outside AND inside of my car! The customer service was outstanding as well! Look no further, they are your go to for auto body repair!

I recently had service done here on my 2023 Jeep Wrangler. The original issue I brought my vehicle…read morein for was eventually repaired, although it took a little over a month to get everything completed. However, upon receiving my vehicle back, I immediately noticed scratch marks on all three removable soft-top window panels--the rear, left, and right windows. It literally looks like someone took a pen and scratched all over the surface of the plastic. These damages were NOT there when I brought my vehicle in. I came back and brought the damage to their attention, but they refused to take accountability for it. This is extremely disappointing and unacceptable. I trusted this shop with my vehicle, and I expected it to be returned to me in the same condition I brought it in. I WOULD NOT RECOMMEND PEOPLE TO COME TO THIS SHOP. BEWARE!!! YOUR VEHICLE MAY BE DAMAGED WHILE IT IS HERE BEING REPAIRED. To make matters worse, I initially thought one of the workers had left my keys inside the vehicle. I drove up the street to get gas and realized the keys were not in the Jeep. I eventually discovered that the keys had been left ON THE HOOD OF MY VEHICLE. I had literally been driving around with my keys sitting on the hood. I have now filed another complaint with my insurance regarding these NEW damages, but it appears I may have to pay out of pocket to have the windows repaired or replaced. These scratches have made my Jeep look significantly more worn out and several years older. The windows now look absolutely hideous, and this damage should never have happened in the first place. I strongly recommend taking pictures and documenting the condition of your vehicle BEFORE leaving it at this shop. I certainly wish I had known I would need to do that. Update**** I recently found out they tried to fix my car with tape, this is ridiculous, this place needs to be shut down honestly. I've been stressed out getting my windows fixed because of this place and now I have to deal with this.

Work was amazing - better than new bumper covers on our 2016 Lincoln MKZ. Worked with Mike Turner…read morewho took good care of us.

I rarely leave negative reviews, but this experience wasted my time…read more I used K&W's online photo estimating system, submitted pictures of my truck, received an estimate, and scheduled a repair appointment. They sent me a confirmation email for a 9:00 AM Saturday drop-off, and then even sent me a reminder email the morning of the appointment. I arrived on time, but the employee arrived about 10 minutes late. She initially couldn't even find my appointment. After looking it up, she told me they were actually booked for the week and asked me to come back the following week. If your online scheduling system can send confirmation and reminder emails, someone needs to actually manage those appointments. Customers shouldn't have to take time out of their weekend only to be told the appointment they confirmed doesn't really exist. I can't comment on the quality of their body work because they never gave themselves the opportunity to earn my business. Unfortunately, after this experience, I took my truck elsewhere.

My 20 year-old truck failed state inspection for rust on the frame. Most places I checked should…read morethey stop dealing with rust sometime ago but Dave took care of the situation over the weekend and I had it back in just a few days. when they finish the work, they took it over to a nearby inspection station for a new sticker, and I picked it up from there.

They suck, took my truck there for paint and ppf and they did a horrible job. My license plate…read moredecal was stolen and the plastic molding was not replaced correctly on the truck.....again they suck

The staff was very accommodating and professional. I was kept updated on all the details and the…read moreprogress of my repairs. Thanks Marie Ellen for answering all my questions!

Went in for a quick state inspection and was in and out very quickly. Everything went well, no…read moreissues with paying or with service, just smooth sailing.

Just got my new Rav4 painted here and I couldn't be happier with the results. The work is high…read morequality and Daniel asked lots of great granular questions and offered advice in the initial phase that really helped make it a standout project. Excellent price too!

I have brought this business 4 automobiles (2 of them twice) for autobody work. They did an…read moreoutstanding job each and every time. They provide reasonably prices and the work is completed in an acceptable amount of time. I will continue to use this business for a long time to come.

I can't recommend them high enough. It was extremely easy to make an appointment to bring my car in…read moreto get evaluated. The staff was extremely nice and courteous. I requested certain work to be done to my car and they said it would not be a problem. The technician explained what would be done to the car and approximately how long it could take. When I dropped my car off to have the work performed, the staff again was extremely nice and told me about how long to expect the work to take. In less time than expected, my car was ready and it looked fantastic. I highly recommend them for any type of auto work you need. They do an amazing job. Extremely high value and quality work. I feel the prices are extremely reasonable. You won't be disappointed with their work.

I took my 66 chevy to Scott back in may for several small jobs , he did a excellent job fixing all…read morethe areas i asked him to do and fixed some things that he saw , this guy is a true craftsmen who has a passion for his job.I highly recommend his shop especially if you have a antique car. Robert B.

After my car was rear ended, I was sent to Springfield Auto Body for repairs by my insurance…read morecompany since it was a preferred shop. I was really happy with the service I received and repairs made to my vehicle. The repairs took longer than initially estimated, but the shop communicated with me about the changes often and took the time to explain everything really well. They also were very helpful in making sure the rental car company I used knew about extensions to the vehicle repair time so I didn't have to constantly call them. I also was able to drop my rental car off there for the company to pick it up, which was convenient and saved me an extra trip in the rental car company's shuttle van. I would definitely recommend this body shop if you are near the Springfield/ Newington area.

Springfield Auto Body has worked on my vehicle a couple of times, and I'm always pleased with the…read moreprofessionalism and friendliness of the people I've worked with. I also appreciated the thorough explanation of the repairs I received when I picked up my vehicle. Hopefully, I won't need bodywork again any time soon, but I'll certainly retirn to Springfield Auto Body if I do.