Wasn't impressed. Communication was great but a month later I had to go back and they still didn't resolve the problem. CollisionPro did not align the front correctly. and that explains why it kept looking off to me when I got it home and stared at it from a distance. Spent $1100 out of pocket at another body shop to get the front part of the vehicle fixed properly . If you have a mid-luxury foreign vehicle you might want to go to a body repair shop that specializes in that vehicle type. read more

These guys do great work! They even detailed my truck when I took it in to get repaired after I was rear ended, they handled everything with the insurance companies involved even took care of another issue and gave me a fair price and no additional costs over the initial estimate. My son took his vehicle there after my experience and they treated him the same way with excellent service. I would recommend them Highly. read more

Took my wife's car here a couple years ago and we had a great experience. I stopped by again so they could do work on our hotrod and was told it was too old for them to take in. After asking why I was told, and I quote "Get out, there's the door. We don't want your business." Rather odd and unacceptable behavior from such a great auto body shop so we will take our business elsewhere as I recommend the same for anyone considering using Collision Pro. The same woman who was so nice and helpful to us the first time showed her true nasty nature this time. Do yourself a favor and avoid this behavior since car repairs after accidents are stressful enough as it is. read more

Five years ago, I had my 2016 Honda Pilot repainted common paint issue, the service was incredibly friendly, and the work was completed to absolute perfection. read more

Last year I had some work done at Collision Pro after a hit and run and they did a great job. I recently went back to them for an estimate on a paint job as I have some rust developing. Instead of just taking my money they advised me not to bother repainting as it would be many years before the rust became an issue (beyond anything cosmetic). Basically they saved me thousands of dollars and weeks of having my car in the shop for unnecessary work, and I appreciate their transparency! read more

Repaired my front bumper on my 2008 Honda Civic! Provided excellent customer service and great work.

My family has been using this place for years; it's great they take USAA insurance. The technicians who came out and did a walk around with me to do my estimates were very helpful and professional. They answered all questions I had about what was needed. Shannon, the front desk receptionist is also amazing, she called me many times to keep me updated on the status of my repairs. Also explained all questions I had on my repairs receipt. She's quick and straight to the point to help you get out of there as efficiently as possible. When I got my car back it was al fixed up, even cleaned up my tires and applied black shine. Looked great, amazing service as always. Honest repair shop, highly recommend! read more

Collision Pro Inc - Auto Repair Near Me - Woodbridge, Virginia

This review pertains to my general experience with the people at Collision Pro so far: Customer Service is excellent. The receptionist (Alexis) is very friendly, understanding, helpful and knowledgeable. She kept me up to date with the progress of the work done on my car and all the important details. Although it was unfortunate to have to go here in the first place, I felt very reassured that Collision Pro took care of my car. read more

Collision Pro Inc - Lobby - Auto Repair Near Me - Woodbridge, Virginia

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Best place for car body work yet!!!!!!! I brought my Toyota Camry 2009 for a driver front side repair, the lady at the counter was calling me every time there is a new update to my car like (Ready for paint and when it will be ready for pick up etc..) very friendly on the phone and in person wonderful work they did. Thank you to all the team on site. read more

My new 2023 car hit a small, wild animal that darted out in front of us while I was traveling 50 mph on a major thoroughfare. The animal caused over $2000.00 worth of damage. The front office and customer relations specialist (Lexi) took great care of me/us right from the start. She was kind, courteous, and very knowledgeable. Our estimator and case lead (Byron) was meticulous. He went over every detail with us and kept us updated and informed throughout the entire process. He reassured me my car would be returned to us looking "brand new" and boy did he and his folks deliver! He and his crew at Collision Pro made it not only look brand new, but also made it look like it never even happened. Seamless, flawless workmanship. Thank you so much to all of the folks who worked on my vehicle. You take great care and pride in your work and it shows! You set the standards very high for this industry. We highly recommend this business. Wonderful experience from start to finish. Thanks again! read more

If you want a friendly staff and an amazing job in fixing your car - this is the place! They said my car would be done in 5-7 days, but actually had it done in 2 and my car looks good as new! Will definitely go back next time I need a repair. read more

Collision Pro is the best place to get body work done. I've been here twice and they've never disappointed. The staff is always extremely kind and helpful. I brought my car in to get a small hole in my bumper patched up and they went ahead and painted my entire bumper for me. They also hand washed the inside and the outside of my car for me. They're the best! read more

Super friendly staff. Had some fender pieces prepared and painted. Turn around time was about 5 days which wasn't bad to me seemed reasonable and pricing was fair. read more

I took my 2006 Honda Civic in for a front bumper replacement estimate. I was in a minor fender bender and could no longer attach my plate to the front. I explained that this was the main reason we were looking at replacing the bumper. The technician gave me the estimate, then offered to screw the license plate into the bumper. I decided to have him screw the plate in the bumper, due to the age of the car and not wanting to invest a lot of money in it. No bumper replacement required and he did this at no charge! What great customer service! I will bring my cars there in the future for auto body work. My coworker recommended them and was pleased with their service also. read more

I am always satisfied when I bring my vehicle in for repair.Chuck's attention to detail is stellar, Peter's work an impeccable and Shannon's customer service is spectacular. read more

Wasn't sure it was even possible to have my truck look better than the first day I bought it! Top-notch customer service and Byron went above and beyond on the repair of over $3000 of damage to my new truck. I hope to never have to see them again LOL but I highly recommend anyone else who needs repair work on any vehicle! read more

I had my Jeep repaired here after being rear ended last year. Service was on point and they kept me notified at every step of the way. About 8 months later, one of my parking sensors stopped working. I called Jeep for an estimate and was given the runaround, but then I realized that the parts were still under warranty. I called Collision Pro and they handled everything with no reservations. They even have a direct line to the local Enterprise rental in their lobby and you can leave your rental there for them to pick it up once your car is done. Unfortunately, someone rear ender me again last month, and my Jeep is currently back there for repairs. I really should have them on speed dial, but I would rather people stop running into me. I would highly recommend this place to anyone looking for fast and quality service. read more

I need it a quote for my front bumper to be painted, I didn't have an appointment , when I arrived, I was the only one in the shop, the receptionist gave me some paper work to fill out, once I was done, I was told it would take 15-20 minutes, before someone could see me. I gave them about 10 minutes, I gave up after that, this place is more insurance friendly. read more

I have had the folks at Collision Pro repair my vehicles over the years with outstanding results. The staff and technicians conduct themselves with the utmost professionalism and skill. One thing that stands out is their warm and friendly demeanor. They put you at ease right off, which is a huge plus when the reason most are there is because of a collision or some other disaster. My latest occasion to visit the business was as pleasant and hassle-free as any of my previous. I had additional work done to that which was covered by insurance. Thank you, Collision Pro; you put me at ease and I am very happy with the results. read more

I have had three unfortunate encounters with deer over the past ~4 years. This most recent incident, I took my car to Collision Pro and could not have been more pleased from start to finish. The damage was pretty extensive (~$6K!), but they had car repaired good as new in about a week and a half. The last time a deer took me on, the damage was very similar (right front fender), but Lindsay Collision in Springfield took 3 weeks just to get the parts in and then several more weeks to install them. When Collision Pro called after a week and a half and said it was ready, I thought they were joking. The icing on the collision cake came when I told them I work in DC and did not think I could get there by the time they closed. They told me they would wait for me. And did. Wow. I could not get Lindsay Collision to return a telephone call for weeks - much less hold the office open until I got there. Collision Pro made me feel like I was their only customer and their work was first rate. I cannot image better service than what I received at Collision Pro! read more