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    CARSTAR Quantico Collision Center

    3.5 (35 reviews)
    Closed 8:00 am - 12:00 pm
    Updated 1 week ago

    Services - CARSTAR Quantico Collision Center

    Auto body restoration

    Bumper repair

    Collision repair

    17 More Services

    Auto customization

    Dent removal

    Auto exterior customization

    Auto frame straightening

    Auto frame testing

    Auto hail damage repair

    Auto maintenance

    Auto mirror repair

    Paint and scratches

    Vehicle painting

    Auto repairs

    Auto steering and suspension repair

    Auto windows and mirrors repair

    Routine automotive maintenance

    Rust damage repair

    Rear-end damage

    Vehicle towing

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    Soo when i picked up my car there were car care products that are mine with a cargo net placed in passenger seat from my trunk. Not to mention my drivers seat has been ripped 2wice. The items that were placed in my front seat did not bother me but the two rips on my seat on a brand new car certainly ticked me off. Another thing i will also say I better get a whole new seat for this!

    Text updates from Quantico Collision Center

    Summary of this long post: Quantico Collision Center kept my car for 29 days after telling me it would take 4 days to repair a few scratches. I called twice and both times the receptionist told me a manager would call me back, no one ever did. I dropped my car off to have three or four scratches repaired on the morning of Tuesday, the 16th. After it was looked at, I was told it would take 4 days to get my car back and I'd likely be able to pick it up on Friday since I was dropping it off so early. Instead, that Friday, the 19th, I received a text message letting me know my car was finishing the estimate phase and going into the paint phase. On the 22nd, I received a text that my car was entering the reassembly phase. On the 31st, I received a text that the required parts had been received, it had been reassembled, and it was going into the final clean-up process. On the 7th, I received a text that my vehicle would be given a final inspection after being washed and I could pick it up the next day or the day after "at the latest". On the 12th, I received a text that my car was ready to be picked up. I picked my car up on the 13th and received texts and voicemails on the 13th, 14th, 19th, and 21st that my car was ready for pick up. On the 21st, I informed the person calling that I was in fact in my car and had picked it up on the 13th. I then received a text asking me to confirm I'd picked my car up on the 21st, which I hadn't, so I didn't confirm. I will never return to this shop again and am beyond grateful that an insurance company was paying for my rental car based on the outrageous time it took. An estimate of 4 days became 21 business days. When I picked my car up, I asked the employee why it took so long. He tried to blame it on Honda, claiming that a part took a long time to come in. Since I had been receiving text messages on the progress, I knew that was a lie. It took from the 31st to the 7th for my car's alleged "final inspection". It then took from the 7th to the 12th just for them to allegedly wash my car so I could pick it up. Quantico Collision Center scammed the insurance company for daily "storage fees" for 21 business days, 29 days total, for what I was told by the employee who looked it over with me that it would take 4 days. In the future, I'll use a body shop with more integrity and accountability instead of the one recommended by the insurance company. Text messages attached for verification.

    Before and after!
    Julia D.

    I was recently rear-ended (very minor-just the bumper) by a Liberty Mutual policy holder. Liberty Mutual asked if I would like to use Quantico Collision Center and since I had heard good things I decided to go ahead with their body shop. QCS quickly set up an appt. to have my estimate, and once everything was sent through to Liberty Mutual, it was approved at no cost to me. I set up my drop off date and upon drop off they immediately called Enterprise for my rental car. A day and a half later I received a call to come pick up my car. My XTerra looked as good as new and they even cleaned the outside and vacuumed the inside. They even waited past closing time for me. The courtesy and professionalism I received far surpasses any body shop I have ever been to. I couldn't have had a better experience and I would gladly recommend QCS.

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    7 days ago

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    Victoria S.

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    8 months ago

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    7 months ago

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    Victoria S.

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    9 months ago

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    Victoria S.

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    11 months ago

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    Victoria S.

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    1 year ago

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    Victoria S.

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    2 years ago

    Great service fixing both our vehicles after accidents. Any issues afterwards they were quick to correct.

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    Victoria S.

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    2 years ago

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    1 year ago

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    3 years ago

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    3 years ago

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    7 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    Very rude customer service. They want all unnecessary document just to give you an estimate. STAY AWAY FROM THIS PLACE.

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    5 years ago

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    12 years ago

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    11 years ago

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    Rob E.

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    5 years ago

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    8 years ago

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    8 years ago

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    12 years ago

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    Rob E.

    Thanks Andy! Glad we got it right for you.

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    8 years ago

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    Rob E.

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    7 years ago

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    11 years ago

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    12 years ago

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    Rob E.

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    9 years ago

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    Rob E.

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    9 years ago

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    Rob E.

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    7 years ago

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    10 years ago

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    11 years ago

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    Rob E.

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    12 years ago

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    10 years ago

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    Rob E.

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    11 years ago

    I was more than pleased. Do good work kept me involved and informed. I do recommend.

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    Rob E.

    Thanks Joey! We appreciate the recommendation.

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    10 years ago

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    Ask the Community - CARSTAR Quantico Collision Center

    Review Highlights - CARSTAR Quantico Collision Center

    My truck was taken to Quantico Collision Center because it was one of the approved providers by my insurance, USAA.

    Mentioned in 4 reviews

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    CARSTAR Quantico Collision Center - bodyshops - Updated May 2026

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