Wasn't impressed. Communication was great but a month later I had to go back and they still didn't…read moreresolve the problem. CollisionPro did not align the front correctly. and that explains why it kept looking off to me when I got it home and stared at it from a distance. Spent $1100 out of pocket at another body shop to get the front part of the vehicle fixed properly . If you have a mid-luxury foreign vehicle you might want to go to a body repair shop that specializes in that vehicle type.

These guys do great work! They even detailed my truck when I took it in to get repaired after I was…read morerear ended, they handled everything with the insurance companies involved even took care of another issue and gave me a fair price and no additional costs over the initial estimate. My son took his vehicle there after my experience and they treated him the same way with excellent service. I would recommend them Highly.

R&D did a great job on my vehicle. They were willing to repair my car versus replacing several…read moreparts and it saved me quite a bit of money. The car looks as good as new and I will definitely use them again if the need arises.

I had a rock that hit my moonroof panel and it exploded while traveling for vacation. Insurance…read morecompany hooked me up with R&D to replace the panel, it was shipped overnight and done the next day to minimize any inconvenience to me. They did a great job and were great knowing that I was on vacation and needed it done quickly. I'd recommend them to anyone. Thanks!!!

Work was amazing - better than new bumper covers on our 2016 Lincoln MKZ. Worked with Mike Turner…read morewho took good care of us.

I rarely leave negative reviews, but this experience wasted my time…read more I used K&W's online photo estimating system, submitted pictures of my truck, received an estimate, and scheduled a repair appointment. They sent me a confirmation email for a 9:00 AM Saturday drop-off, and then even sent me a reminder email the morning of the appointment. I arrived on time, but the employee arrived about 10 minutes late. She initially couldn't even find my appointment. After looking it up, she told me they were actually booked for the week and asked me to come back the following week. If your online scheduling system can send confirmation and reminder emails, someone needs to actually manage those appointments. Customers shouldn't have to take time out of their weekend only to be told the appointment they confirmed doesn't really exist. I can't comment on the quality of their body work because they never gave themselves the opportunity to earn my business. Unfortunately, after this experience, I took my truck elsewhere.

I reached out to Sheehy Volkswagen and they recommended Premier Collision Repair, and I'm so glad…read morethey did. The team at Premier Collision Repair was incredibly friendly and professional. They quickly assessed the damage, provided clear solutions, and completed the repairs efficiently; I'll definitely be a returning customer. Thank you for making my car look new again!

They are friendly, professional and clearly care about their service…read more The team was easy to work with and I would use this shop again.

Quantico Collision staff and service are wonderful! They have taken great care of at least 10…read morerepairs for our family after unfortunate accidents and every time the car looks brand new when it's returned to us. The most recent was a relatively minor accident which ended up with more damage inside that we didn't see. They not only took care awesome of the exterior damage but the electrical and other damage that occurred. We highly recommend them to anyone who has an accident and needs quality and professional repairs. They also work with USAA and Enterprise for a seamless process. Although USAA paid the bill, it looked like the service was well priced when I reviewed the bill. Thank you for taking excellent care of our family!

I sought an estimate for a car body repair. The staff were friendly and polite. However, when I…read moregot the quote for the repair, it was $2508. Before I committed, I continued to look for other options. The result? I had the car fully repaired and it looks like new. My full prince? $450!

I just recently moved to the DMV, and within the first week of being here, i was rear ended and…read moreside-swiped. I looked around my area for body shops and gave them a call to inquire about repairs and i cant remember who i spoke with, but the customer service was so amazing that i didn't look further. When i got to the shop i was greeted by Ahmad and Grant who were just so ridiculously helpful and friendly. They did such a great job with my first set of repairs that i went back for the second set. I would 100% go back to them if i ever needed more repairs and would definitely recommend them for any services you may need.

Koons Toyota of Arlington recommended Champion Body Works to complete some work on a vehicle I…read morepurchased from them that had body damage. I sent pictures and called at least three times. Each time I was told someone would call me back. Additionally, I was told the pictures were sufficient to provide an estimate. However, no estimate was ever provided. Also sent final email to the shop and Koons Toyota asking for a response before writing my review...with no response. Basically, just ignored my request. Would have been more appropriate just to say they didn't want to honor the discounted price they would provide to Koons. So, I guess Koons Toyota of Arlington is equally responsible.

My husband has been here about a dozen times. Today we brought his truck in to be serviced for…read moreinstallation of brakes and a Virginia State Inspection. He purchased his own brakes...front and rear disc brakes. The owner came and told my husband he didn't even need the front ones. I mean how honest is that? I haven't brought my vehicle here since I moved from Houston last December, but I will now. Customer service and honesty will keep my a loyal customer anywhere!!!

Everyone here provided me with great customer service, they take time to explain what's wrong with…read moreyour vehicle & I don't feel taken advantage of.

I would strongly recommend taking your vehicle somewhere else. My experience with this facility was…read moreextremely frustrating and expensive. Chris, who presented himself as the person in charge, was extremely difficult to deal with. When I asked to speak with the owner or a supervisor, he would not provide that information or allow me to speak with anyone else in management. My biggest concern was the additional work and charges that I did not authorize. I originally brought my truck to this facility because it needed a replacement transmission, and the transmission repair was covered under warranty. After they received the transmission, it took more than five days to complete the repair. When I picked up my truck, I made it approximately two miles before it broke down. The engine began rattling, ran extremely poorly, and then shut down. The truck had been running properly when I brought it to them. Instead of resolving the problem with the original repair, I was told the problem was the spark plugs and wires. I was then charged another $250 for this work, along with another $179 diagnostic charge. I did not bring the truck in for spark plugs and wires, and these additional charges were not part of the original repair I authorized. After they claimed the truck was repaired again, I picked it up and it made it only about one mile before the problem happened again. At that point, I had completely lost confidence in the facility. I had the truck towed to my home and finished the repairs myself. There was also an issue with my old parts. I specifically asked Chris to keep the old parts for me, and he agreed. When I returned approximately 30 minutes later to pick up my truck, I was told they had already thrown the parts away. I was then told that customers have to request their parts before the repair begins. That was not what I was told when I asked for them. What makes this experience particularly frustrating is that I was charged additional money for repairs that I did not authorize as part of the original job, and I ultimately had to take the vehicle home and repair it myself. I don't have a problem paying a fair price for quality work. What I have a problem with is being charged additional fees for work I did not authorize, being charged repeated diagnostic fees, having the vehicle returned to me in worse condition than when I brought it in, and then having to finish the repair myself. In my opinion, the customer service, communication, and handling of my vehicle were unacceptable. I would not recommend this facility, and I strongly suggest getting a written estimate and written authorization for every additional repair before allowing them to work on your vehicle.

Great service! Fast, friendly and reasonable. Highly recommend their services if you have a hybrid…read moreor electric vehicle. They are pretty knowledgeable and look out for their customers,