This is the third time we've had repair work done on our vehicles by K&W. Due to a hit and run,…read morethis repair was covered by our insurance company. Once again, K&W did outstanding work on the damage. The repairs made the car look like new and the paint work was most impressive. The rapid tool longer than expected but USAA has an approval process for supplemental claims so, for the exceptional work, it was worth it. Great job, K&W crew!

My vehicle was tail ended and I was recommended this workshop for repairs by insurance company. It…read morewas a wonderful experience. Starting from estimates to the final repair it was handled professionally keeping me fully in the loop always. It only took few days to complete the work. I guess they had done their homework before letting the vehicle in the workshop. The workmanship was excellent. I am so satisfied with their attitude and friendly interaction and would recommend always. Their reception staff always greets you with smile and makes you comfortable. Thank you.

Submit a request for an estimate - Ricky replied quickly and was there the next day. He repaired a…read morepretty big scratch and a slight dent, and a spot on the wing as well. He was on time, communicative, and the price was fair for the work completed. Thanks again!

They were supposed to fix my car but ghosted me.They were quick to respond and provided a quote…read moreright away, which I appreciated. When it came time to schedule the appointment, they said they would call me on the agreed-upon day (Friday) to confirm and come out. Unfortunately, they never called or showed up. I've never been ghosted by a business I had plans with before, but I took it as a sign to move on and work with someone else instead.

QUALITY Auto Body Work, GREAT Prices and AWESOME Customer Service! COMPLIMENTARY thorough Car Wash…read more(Detailing) inside/out and a complementary UBER ride! My car looked like new when I picked it up! I received a STAR QUALITY Treatment I would definitely recommend this company!

This company was recommended by another company to which I took with faith that Kwaik will deliver…read morethe desired outcome--and it paid off! Parisa provided excellent service and constant communication from estimate to detailed work requirements and appropriate repair in ensuring no damage is done to the vehicle: G-wagon series. And--needless to say, the team at Kwaik Auto Body delivered, as expected--and then some. Also noted, the staff (overall) is friendly and provide detailed information on the completed work. They even made suggestions to ensure the repair lasts longer. So--anyone reading this review who is looking for dependable on expected work as well as affordable, look no further...you found one! To the Kwaik Staff -- thank you very much...from a very satisfied customer! - Dante

I reached out to Sheehy Volkswagen and they recommended Premier Collision Repair, and I'm so glad…read morethey did. The team at Premier Collision Repair was incredibly friendly and professional. They quickly assessed the damage, provided clear solutions, and completed the repairs efficiently; I'll definitely be a returning customer. Thank you for making my car look new again!

They are friendly, professional and clearly care about their service…read more The team was easy to work with and I would use this shop again.

I went there yesterday looking for an item for my car and didn't find it, but Charles led me in the…read moreright direction to find it. He is always very kind and helpful. He went out of his way to get a spot off of my car. It was something he certainly didn't have to do, but I truly appreciated it. I recommend this business for whatever automotive service you need.

My sunroof was stuck open, and I was not sure I was going to have it fixed after the quote I…read morereceived from the dealership. I took my car to Charles County Auto Body, and they gave me a great estimate for the work. Not only did they do a fantastic job, but they were very honest and saved me another $600 from their initial estimate. Highly recommend!!

These guys do great work! They even detailed my truck when I took it in to get repaired after I was…read morerear ended, they handled everything with the insurance companies involved even took care of another issue and gave me a fair price and no additional costs over the initial estimate. My son took his vehicle there after my experience and they treated him the same way with excellent service. I would recommend them Highly.

Wasn't impressed. Communication was great but a month later I had to go back and they still didn't…read moreresolve the problem. CollisionPro did not align the front correctly. and that explains why it kept looking off to me when I got it home and stared at it from a distance. Spent $1100 out of pocket at another body shop to get the front part of the vehicle fixed properly . If you have a mid-luxury foreign vehicle you might want to go to a body repair shop that specializes in that vehicle type.

I've used this location in the past and have not had anything but good things to say about the…read moreservice they provide. On my most recent visit however there were some major delays with little and poor communication. After becoming frustrated with the lack of communication on when my vehicle would be completed I called to speak with anyone who could give me an idea of when my car would be completed. I was fortunate this day that a women named Janice in the front office answered the call. She not only listened to my issues of disappointment but took the reins of the situation even though she wasn't my service advisor. She even came in early on a Saturday morning (a day they are closed) and made sure I was able to pick up my vehicle. Janice went above and beyond what she needed to and saved what had become a frustrating situation to say the least. I would definitely recommend using this location because their work is great and people like Janice are the fabric of what make a great business.

(Repost so I can include the before and after pics)…read more Total repair time: two weeks. They even fixed it faster than the estimated repair date. I originally left a review on here due to the friendliness of the two front office ladies. They made the beginning process of this ordeal a lot smoother and alleviated a lot of my concerns. Now that I have my car back, I cannot praise this business enough. MY CAR IS AS GOOD AS NEW. If you saw it today, you'd never guess it was it was in a collision. Communication was A+. I never had any issues getting in contact with who I needed. They gave me constant updates regarding where my car was in the repair process. Also, there were no issues between Caliber and my insurance GEICO. Though I hope I never have to deal with this again, I'm glad I put my faith & trust in Caliber.

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

TOTAL RIP-OFF! I was rear-ended while waiting at the…read morestoplight with my tesla model y. The only damage was on a small portion of the liftgate. They took over three weeks for the repair. We asked for a shorter time since it was my daughter's spring break. At first they said it was ok but then they changed their mind. They insisted on a minimum of three weeks. I think that they run a racket on the tesla loaners and charge the insurance with luxury rentals. Their main focus was to secure as much money they could procure for themselves ignoring all the requests of the customers. In total they took around $12,000 for a repair of less than $2000 for an average paint shop. (they tell everyone a minimum of three weeks!)