My Alternator on my 4Runner seized near Delaplane so had it towed to Haymarket location. Needed…read morealternator replacement and new serpentine belt. Price seemed fair, quality of repair was excellent.

Very fair and honest. Rich, the gentleman at the counter is a very friendly and called with status…read moreupdates.

I always recommend! I have been going to Bill's for years now, Happen to find the shop by…read morerecommendation. They have been great to work with giving it to you straight forward as to what needs to be done and what does not. I appreciate this, as most places will sell you a service you don't need. Will continue to be a repeat customer.

Professional, reasonable, clean. I've recently stated taking my car here rather than the…read moredealership, and k always feel good about it

Called today May 30th around 415 for a last minute inspection that my adult son waited until last…read moreminute and thank god they said sure come on over. I told him that inspection station would be busy and waiting until the end of the month was a bad idea so I am beyond thankful for fries garage. I will definitely be back with my car to get an estimates on a few repairs my car needs.

I took my deceased father's truck to have it inspected at a local place in Gainesville as a favor…read moreto my mom. When they failed it citing that the brakes and rotors needed to be replaced, as did a bearing in a front wheel, I took it to Fries to confirm since I was unfamiliar with the original shop. After looking at the truck, they replaced the bearing and said the brakes and rotors were fine, and they passed the inspection. A couple of months later, the ignition locked up, so I had AAA tow the truck to Fries to have them look at it. I also asked that they look at the check engine light, which was on, and a squeak that was coming from the rear of the truck. They called me back and let me know that it would take a while but would be $600; I authorized this. I received a call as promised that the truck was ready. I asked if they'd looked at the check engine light or the squeak. They had not but said they would. I received a call that a pressure sensor was causing the check engine light. I did not authorize anything and asked about the squeak. They had not looked at it but said they would. During this time, they continuously called my husband despite us both asking that they call me. They called me only a couple of times, and when I called back I left a voicemail. I never received a return call from any of my messages. Two days ago, I received a call when I was out of town for work. They said the calipers needed replacement, so I assumed that was the squeak. I was told it would be $2,700 so I said I would need to check with my mother (who is on a fixed income and lives alone since my dad died two years ago but insists upon paying for things herself). Today, I called to say that I would be picking the truck up and would pay the $600 bill. At that point, they informed me that the bill was over $2,000 because they had replaced the brakes and rotors, claiming that my husband had authorized it, which I knew to be untrue. The employee even admitted that my husband had said he would not authorize repairs. He told me he would find out who authorized it since it appeared to have happened while he was on vacation and he would call me back. Knowing I could not actually expect a return call, I got in the car with my husband and drove to Fries. When I arrived, I explained to Billy that I had come there to avoid getting swindled by a shop I didn't know when I was told the brakes and rotors needed to be replaced in the not-so-distant future, and that Fries had (upon passing my dad's truck in the safety inspection) had agreed that this was unnecessary. I asked why this work was suddenly authorized and done without my knowledge at all when just a month or so before Fries had told me it was unnecessary, and I had take the truck in for an ignition problem and simply asked them to look at a few minor things. He explained that he could make a call to see if there was anything they could do on the pricing, but that he would have to call me and I could not take the truck then. I asked him to call someone right away, because I was not leaving without taking the truck as it had been almost a month. When Billy walked in the back, I was surprised to see him followed by Gene, the owner, who apparently was onsite not requiring any call back. When Gene came out, he immediately informed me that my husband, who he did not know was in the car, had authorized the work before telling Billy that he was uncomfortable authorizing anything because it wasn't his vehicle, but my mother's. This obviously made no sense, so I called my husband in. My husband informed them that no such thing had happened. Had Fries simply admitted to the mistake and attempted to make some kind of concession, I probably would have been fine. I work in the service industry myself, and I understand these things happen. Instead, my husband and I were essentially called liars, and I was told that it was my fault that the vehicle had been there for so long because I didn't answer my phone. They had no excuse for constantly calling my husband instead of me, and for not returning any of the (at least six) voicemails I had left, or the call I had made directly with a human being last week. I was told that I was not leaving with that truck unless I paid the bill they claimed was due. Once I realized I was being held hostage, I will admit, I went COMPLETELY off (not sorry), at which point the owner's wife felt the need to say that her husband was no liar (again insinuating that my husband and I are), and further stating that if I didn't like it, I could just take them to court. I had to truncate this for space, but you get the idea. I would never recommend this place.

Several months ago, I was in a collision, where I was in an accident by an uninsured motorist. My…read moreinsurance company and a very good friend suggested Paul's Auto Body. I came away with very good repair and a very happy customer. Now, I am going back, as I recently hit a deer. I would highly recommend this auto repair shop. They are very personable, and I like the fact it is run by family, and not a big conglomerate. Beverly

This was an extremely simple transaction, so I'm not really rating on the quality of repair work so…read moremuch as I am rating on the quality of service and pricing. I bought three genuine VW parts. I got three genuine VW parts. I got three genuine VW parts for a decent amount less than I would've gotten them from a genuine VW dealer, which genuinely made my girlfriend happy. Here's an authentic 5 stars. I think this was the second smallest review I've ever penned.

The owner of this Shop is Julio , horrible communication very very dishonest, he is my husbands…read morecousin & I am very disappointed on all the runarounds he's been giving us since January. Me and my husband had went to buy our own pieces to fix our minivan and he kept messing up with the work. We have took our minivan to this shop over three times & we have spent over a thousand to fix the problems with our car and our car is still having issues. I will be soon to file a lawsuit against this mechanic shop. Due to so much money being spent and nothing being done properly.

terrible, terrible terrible terrible service. stay far away from this shop. this man Julio is the…read moreowner of the shop and have been working on my vehicle for the past 11yr until just this Dec 2024, I have watched his work declin, I have seen (so called mechanics) come and go, we had a huge disagreement he quoted me prices for 3800$ then came back with 800$ the job that needed to be done with parts and labor was 350$-400$! He even give me a inv with made up parts and name. He don't deserve 1star more like a -5 stars. I hope this shop will be audited, and shut down.

Called in to have my stuff retrieved after an accident occurred at 3:45PM. Online it shows that the…read morecenter does not close until 5PM. When an agent answered, I was greeted with disrespect and hostility. It seemed as if nothing I said mattered to him and he only cared about his 5PM walk out. This person was very rude, very disrespectful, and I would not recommend this place to anyone.

There is a social place in my heart (and my SUV's heart) for Battlefield Auto Service Center…read more Always quoted a fair price, never oversold unnecessary items, exceptional quality through and through. Love this place.

I had to use the roadside assistance offered through my auto insurance coverage, and Derek with…read moreABCD Towing was the person who came out to assist me as I needed help with a flat on the highway. Derek was very professional, friendly and thorough. I could tell he did a great job, and I felt it was safe for my son and I to drive off. His company of course was selected by USAA, but if I need any of his advertised services, I will reach out for a consult! I am grateful what could have been a long and not very awesome morning due to a car issue turned into something that was not a big deal! I do recommend and thank ABCD Towing for fast and professional service!

Amazing service!…read more Derek showed up quicker than expected and was ready to work. He knew the problem within seconds after arrival. He's knowledgeable, friendly & honest. What more can you ask for in a service professional.

Piedmont Tire and Auto has my complete trust. Had purchased tires from them many years ago. Was…read morerecently told that I needed new tires, went to the usual tire places, received quotes and then remembered them. I called, told them the make, model, and wanted something good in snow, rain, and off road (for a Jeep). They answered a few questions, ordered the tires, I scheduled the appointment, got them put on, and when I went to pay thought it was a mistake because the price was so low. After paying, was driving off the lot and immediately noticed a huge difference - it rode much smoother. The next day, researched the tire brand thinking with such a low price, it was a bad brand - only to discover that the brand is a recognized one and of high quality; additionally, the specific tire's description specifies that it is made for snow, rain, and for off road. I love, love, love Piedmont Tire & Auto. The professionals are incredibly good, attentative, and polite. One recommendation is to either drop it off or Uber somewhere while waiting. Though they are efficient and operate, smoothly, they have a constant flow of customers. They appreciate buffer time to accommodate everyone.

If you want yourself and your family to be personally attacked on social media for criticizing a…read morebusiness, go to John Filippone! if you want to have perfectly intact parts replaced (oil pan) and be charged hundreds for them (albeit refunded at the price of a cliental) while the mechanic slams the door in the office after being questioned about it, go to piedmont. Questioning why an intact part was replaced will get you "fired as a customer". If you want to have the same issue regarding tire vibration that cut through 3 pairs of tires in around 2 years, go to piedmont. If you want to be told its balancing, no its alignment, no now 3/4 of your rims are magically bent the day after we replace and rotate your tires even though we stated the bend was not there when you brought it in 4-5 months prior but its absolutely not our fault and is "impossible" for it to be, go to piedmont and lastly, if you want your father repeatedly implied to be giving "bad advice" .. because i guess a young woman cant ask questions of her own accord regarding HER car.,. based upon a singular, previous appt where my father questioned why a perfectly intact oil pan (which now his oil leak is WORSE after going there AND they put regular oil in instead of full synthetic???) was replaced and charged, go to piedmont!!! Not just haymarket piedmont- all piedmonts! I tried to give them the benefit of the doubt for a long, long while, even referring my family there given their cult following- but 2 years later, at least 4 pairs of tire purchases later... i have the same problem i walked in with years ago, and now the owner, John, utilizes his platform of 33,000 locals to villainize prior customers, make personal attacks, and cruel allegations. Of note: John frequently offers money up for anyone to grab regarding either tire service, coffee, etc. If you contact him about this, he will warp it as asking for handouts. Also, on the very large facebook forum, the group rules state fundraisers must be approved by admin (him). If you ask him to post a medical fundraiser for medical equipment (saving a sick service dog), he will again warp it as asking for handouts to the public. He will then utilize his platform of 30k locals to bash previous customers- including posting their picture with name calling and cruel accusations. This is the caliber of businessman you are dealing with.