Joey is wonderful. Hes honest and fair with his prices. They are quick with their service yet…read morecomplete the job precisely as needed. They do have a little work area with outlets and free wifi.

I had such a great experience here - I originally went in for a brake inspection after another…read moreshop told me I needed work done, and Kevin took the time to thoroughly check everything for me. Not only did he explain things clearly, but he was also honest and reassuring -- he let me know my brakes were actually in good condition and didn't need any work at this time. That kind of transparency is rare and very appreciated. What really stood out to me was his integrity. He didn't try to upsell me or push unnecessary repairs, saying "sometimes you just gotta help people out." That genuinely meant a lot. It's hard to find a mechanic you can trust, and this experience gave me a lot of confidence in coming back here for future maintenance. Highly recommend to anyone looking for honest, knowledgeable, and kind service.

Complete Auto Center truly looks out for you, Kevin and team set the example when it comes to…read morecustomer service. I went to CAC many years ago for some work on one of my vehicles off of a recommendation from a friend. You won't feel taken advantage of here, and you won't have to worry about spending on unnecessary repairs. I trust Kevin, John and the guys to take care of my vehicles and you should too. I went back to Kevin recently after another shop told me I needed a new engine. After some thorough diagnostics they told me that wasn't the case. I made a mistake and went somewhere else and paid dearly for it, Complete Auto Center saved me big time. A huge thanks to Kevin and team, highly recommended for all your auto repairs.

My wife and I have taken our cars to Haas Auto for years. This is the mechanic you've been looking…read morefor, they are knowledgable, and provide excellent service at a great price. They have never tried to up-sell us on an unnecessary repair, they clearly explain what the car needs, and what kind of repairs might be needed when. They do routine maintenence on most types car but can also troubleshoot complicated or confusing issues and will work to find the correct repair in the least expensive way. They are reliable, personable and professional.

I asked them to do a PPI on a vehicle since I live in Michigan. The report was a bit unconventional…read morebut talking about it cleared up things. Bill is very knowledgeable.

Jim and Chris has been very helpful with getting me scheduled with oil change services for my Audi…read moreQ3 and they have followed up to ensure that their services has met my expectations and that my vehicle is working properly after they have serviced it. Their prices are very respectable for the type of maintenance and customer service they provide and it might be a bit more expensive than other places I've inquired with, but through conversations with them and actual experience compared to other places I've been to, I most definitely trust their services more. Highly recommended especially if you value the maintenance your car goes through.

I try to do all auto repairs myself, but the few times I've been unable to get something done, Coho…read morehas done a fantastic job, and at what I would consider to be a great value. Communication from the front desk, whether text (preferred) or over the phone is always top-notch.

BEST CUSTOMER SERVICE! I toon my car to the jeep dealership took an hour for drop off and then I…read morewas quoted 189 for alignment, 79 for cabin filter and 63 air filter. Called Sudley for price comparison they pick up and you can hear the happiness in the employees voice, he quoted me 109 alignment, 78 cabin filter and said about 20 bucks air filter because they don't charge labor for something so simple. I get there and warmest greeting ever. The helped me transfer my stuff to their shuttle made sure my son was safe in his car seat. Then when it was time for pick up I was a little stressed because my son was still napping and they come pulling up in front of my house with my car. As a single mom that meant EVERYTHING to me! The fact that they cared enough to make such a gesture just proves that they actually care about customers and they're not out to just take your money. They want to build trust. If you need car help go there first!

Decent mechanical work but terrible communication. Dropped my car off at 8 AM for a scheduled oil…read morechange and tire rotation. They told me it would be done by noon. I didn't get a call until 4 PM and then they tried to upsell me multiple filters I didn't need. Two stars because they didn't break anything but I won't deal with the constant upselling and late finishes again.

Every time I come to VA auto care I'm a happy customer they work on my cars with care and do the…read morejob right I highly recommend this shop for all your car care right here in the heart of Manassas off of 66 and bull run thank you for always doing the best you can on my cars

They clearly don't have customer service skills or proper mechanic experience. They put a part on…read morewrong and we had to get it replaced elsewhere. The owner, Alex, screamed at us when we asked for a refund. Horrible experience.

I'd like to give a huge "Shout Out" to Carina Velazquez for her awesome customer service,…read moreprofessionalism, patience, knowledge....I could go on and on!!! She arranged travel accommodations for our trip to Super Bowl 60 and everything went off without a hitch. She made the perfect hotel selection that ensured we were right in the middle of all of the San Jose pre-game festivities. More importantly, I was impressed with her overall demeanor, attitude, etc considering the circumstances when the arrangements were made. She couldn't have been any more understanding. Not sure if AAA gives monetary awards or even gift cards for impeccable customer service but if you do, Carina most certainly deserves recognition. She's a true asset to your Team!!! Dottie Ward-Wimmer, Stephanie Baker and Angie Howard

I clearly explained that my vehicle was surrounded by solid ice and knee-high snow and that I…read moreneeded assistance freeing my car. AAA allowed this request to remain open for over 5 hours only to eventually tell me "we can't do that." If this type of situation is outside your service scope, I should have been informed immediately instead of having my time wasted.