Joey is wonderful. Hes honest and fair with his prices. They are quick with their service yet…read morecomplete the job precisely as needed. They do have a little work area with outlets and free wifi.

I had such a great experience here - I originally went in for a brake inspection after another…read moreshop told me I needed work done, and Kevin took the time to thoroughly check everything for me. Not only did he explain things clearly, but he was also honest and reassuring -- he let me know my brakes were actually in good condition and didn't need any work at this time. That kind of transparency is rare and very appreciated. What really stood out to me was his integrity. He didn't try to upsell me or push unnecessary repairs, saying "sometimes you just gotta help people out." That genuinely meant a lot. It's hard to find a mechanic you can trust, and this experience gave me a lot of confidence in coming back here for future maintenance. Highly recommend to anyone looking for honest, knowledgeable, and kind service.

Amazing mechanics doing honest work, enjoyed my experience getting my car serviced. The pricing is…read moresuper reasonable and they were very transparent about what had to be done. Super friendly staff. Definitely recommend taking your car here. They will be our go to for both me and my boyfriend's auto needs.

My wife and I have taken our cars to Haas Auto for years. This is the mechanic you've been looking…read morefor, they are knowledgable, and provide excellent service at a great price. They have never tried to up-sell us on an unnecessary repair, they clearly explain what the car needs, and what kind of repairs might be needed when. They do routine maintenence on most types car but can also troubleshoot complicated or confusing issues and will work to find the correct repair in the least expensive way. They are reliable, personable and professional.

I asked them to do a PPI on a vehicle since I live in Michigan. The report was a bit unconventional…read morebut talking about it cleared up things. Bill is very knowledgeable.

I try to do all auto repairs myself, but the few times I've been unable to get something done, Coho…read morehas done a fantastic job, and at what I would consider to be a great value. Communication from the front desk, whether text (preferred) or over the phone is always top-notch.

Jim and Chris has been very helpful with getting me scheduled with oil change services for my Audi…read moreQ3 and they have followed up to ensure that their services has met my expectations and that my vehicle is working properly after they have serviced it. Their prices are very respectable for the type of maintenance and customer service they provide and it might be a bit more expensive than other places I've inquired with, but through conversations with them and actual experience compared to other places I've been to, I most definitely trust their services more. Highly recommended especially if you value the maintenance your car goes through.

Decent mechanical work but terrible communication. Dropped my car off at 8 AM for a scheduled oil…read morechange and tire rotation. They told me it would be done by noon. I didn't get a call until 4 PM and then they tried to upsell me multiple filters I didn't need. Two stars because they didn't break anything but I won't deal with the constant upselling and late finishes again.

Have been going here for years and this is the best auto shop on the planet. Wouldn't go anywhere…read moreelse with my car. The entire experience is always fair, honest, efficient, professional, knowledgable , skilled and talented from customer service, to the diagnosis, to the repair, to the final bill. Started going here after having gone through several botched jobs at some of the best known names in auto care. Gotta give a special shout out to Jenna. She ROCKS and always goes the extra mile for her customers.

Update: after speaking with the owner, it appears to be big business (warranty company) vs family…read moreowned small business. The work they performed without an appointment was stellar. But still always document when things like this occur. Thats what saved me with the warranty company. Took my new/used car to them on June 23, 2026, for a camera adjustment that was covered under the 14 day no cost repair. They performed the work. On July 7, 2026, we get notified we owe the deductible. I called the warranty company and they informed me the claim was submitted July 6, 2026, for work performed after the 14 day window. No work was done in July 6, 2026. It was done June 23, 2026. The shop wanted more money. Stay away!

Every time I come to VA auto care I'm a happy customer they work on my cars with care and do the…read morejob right I highly recommend this shop for all your car care right here in the heart of Manassas off of 66 and bull run thank you for always doing the best you can on my cars

I clearly explained that my vehicle was surrounded by solid ice and knee-high snow and that I…read moreneeded assistance freeing my car. AAA allowed this request to remain open for over 5 hours only to eventually tell me "we can't do that." If this type of situation is outside your service scope, I should have been informed immediately instead of having my time wasted.

I'd like to give a huge "Shout Out" to Carina Velazquez for her awesome customer service,…read moreprofessionalism, patience, knowledge....I could go on and on!!! She arranged travel accommodations for our trip to Super Bowl 60 and everything went off without a hitch. She made the perfect hotel selection that ensured we were right in the middle of all of the San Jose pre-game festivities. More importantly, I was impressed with her overall demeanor, attitude, etc considering the circumstances when the arrangements were made. She couldn't have been any more understanding. Not sure if AAA gives monetary awards or even gift cards for impeccable customer service but if you do, Carina most certainly deserves recognition. She's a true asset to your Team!!! Dottie Ward-Wimmer, Stephanie Baker and Angie Howard